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Lenoir City Chrysler Dodge Jeep Ram
1206 E Broadway St, Lenoir City, TN 37772, United States
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Lenoir City Chrysler Dodge Jeep Ram
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Ju
Review №1

David and the staff in the service department were lifesavers to us. Our car’s hot engine light came on during a multi-state trip. We called the dealership looking for a place that we could stop on the way. David answered the call and graciously invited us to bring our car in, right at the time we would be driving through. They figured out the issue and fixed it. We are forever thankful to David and the guys there! Their kindness was noticeable and so appreciated. We highly recommend!

Pa
Review №2

Awesome experience at Lenore City Dodge. Randall took great care of me. These guys really support the military and I couldn’t be happier with purchase.

Je
Review №3

Love this car great dearly ship to worker with bill pestly was a great sales man I recommendthe sale man bill and the dearly ship cleaning of the building I will buy another one again .

Je
Review №4

We were traveling when we experienced trouble with our brakes. We showed up at the dealership 1st thing on Saturday morning with the hope that they could get us fixed up and back on the road. They were able to fix our vehicle that day and get us back on the road. All of the staff there at the dealership were extremely friendly and helpful. They also helped us find a place to rent a car, gave us a ride to the car rental place they even let us leave the rental with them to return for us. We are very thankful for them and their friendliness during a stressful time!

Fr
Review №5

We personally dealt with Chris... who was professional, detailed and accommodating!He explained everything to my husband and I in detail and dealt with our repair quickly. He and the other staff dealing with our vehicle went above and beyond to ensure it was working smoothly.We were extremely pleased with our service!

T
Review №6

Randall and the guys were great. Even financing was quick and easy via the iPad signatures.

Ja
Review №7

Super appreciative of all of the help and patience from Randall Dodson! He is super helpful, honest and not pushy. He went out of his way to assist me with my new purchase. He is your go to guy! Thank you for everything Randall! It was a pleasure to meet and work with you.

Bl
Review №8

I came in because of a nail in my tire. The tire had to be replaced and they had everything I needed in stock. Even having been on a busy Saturday afternoon they still had my vehicle ready in no time! Thank you David and John for making my experience memorable.

Ma
Review №9

We stopped in. We was not pressured. Our salesman Frankie was top notch. He answered all our questions and if he didn’t know he found out. Highly recommend Frankie. We bought a 2017 Dodge truck. Very pleased!!!

Ma
Review №10

Drove 40 minutes for a VIP test drive after being invited by a rep. I got there only to find it was in service and I could not even see it. Why would you tell someone to come test drive if it is not available? I really dont like when businesses waste 90 minutes of my time.

Ri
Review №11

Bill Presley was great! We were treated very respectfully by all of the staff from sales and financing for a Monday morning. We will return to Bill and Lenoir City Chrysler for our next Dodge vehicle. It was only a 90 minute drive for us but well worth it. We didnt feel pressured to do anything which made it a pleasurable experience. Also, someone needs to get Bill a shelf for all of his Salesman of the Year plaques since he cant hang them on the wall. Maybe the guy from corporate that was strolling around could hook him up??? 😀

ch
Review №12

We purchased a used truck in June 2021. Sales people were super nice, no problems. We took the truck for a service in September. Upon arrival they told us the cost would be $500 +/-. We were shocked by this amount and unprepared that day to pay that amount. So we cancelled and rescheduled for the following Friday. We took the truck the following Friday and then are told the cost is now $2,100. I dont understand this. We have only had the truck less than 3 months. I am beyond disappointed. I left my name and number today for the sales man to give me a call so we could discuss this amount. I have yet to hear from him. This was our first purchase from this dealership, and I have a lot of regret. I dont understand the amount, and I dont understand why the amount changed in 7 days time. I dont like leaving a bad review because the sales department was fine, but the service department is a different story.

Ty
Review №13

Such an amazing experience!! We came from out of state to purchase a brand new challenger and we love it!!! Cooper made things very easy and seamless for us. Will be coming back and recommending people to this dealership! Thank you guys!!

Ti
Review №14

Ken was such a pleasure to work with. He was so helpful and absolutely no pressure and a funny sense of humor. This by far was the easiest car purchase for us. Thank you Ken!

Am
Review №15

Untrustworthy. Charged to fix a problem (overheating), worked for a couple of weeks. Wanted more money to fix it a second time saying this it was a different part. They told me they couldn’t get it to overheat but it overheated before I got home. They don’t stand by their work and don’t try to make things right.

Ja
Review №16

I recommend you go to another dealership. I located a vehicle online, sent email, spoke to salesman, did credit pre-approval, credit approval, and finalized the monthly payment from 9 am to 12 pm. I live almost 3 hours away and told the salesman I would be leaving my residence at around 12 pm. I called and verified I was leaving and all was good. About 20 minutes in the trip I was told the vehicle sold. The GM made the decision to sale the vehicle even after knowing I had been on the way. He stated people lie to them all the time. I HIGHLY a recommend you go to another location based on this experience.

Ad
Review №17

I went in for a jeep wrangler. The one that I had been keeping my eye out unfortunately had sold, but the dealer was able to get me into one that I’m pretty sure I will love so much more. They were very thoughtful and kind, explained everything thoroughly, and I left a very happy person with a beautiful jeep. Highly recommend, will buy from them again.

le
Review №18

Best experience buying a truck ever! Bill Presley and the whole team made me feel like family. They followed threw on everything they said. I will recommend them to everyone.

Ju
Review №19

Chris (of the service dept) was very friendly, and was with me immediately on arrival. They made sure my information was right and I was out of there within four minutes. They gave me a time when they thought my vehicle would be done and they contacted me exactly on time for pickup. No hassle, no waiting! Using the Jeep app, I scheduled the maintenance and knew my price before scheduling (which was $0 for me). Nice experience! Just bought my 2021 Grand Cherokee in Dec. 2020 and Abdul made us feel welcome, showed us how all of the features worked, and followed up with us a week later to make sure we were happy. He even recognized me when I went and picked up my plates, and came over to say hi :) I wanted to make sure he was acknowledged for doing a great job! I love my Jeep!

Ta
Review №20

Chris in the service dept has been very helpful in getting our car fixed. Staff is professional and friendly

we
Review №21

I contacted this dealership on 07/14/2021 and was working a deal and was promised a call back from a Salesperson named Janet that I never got. Called back the next day for the same deal and was told the salesperson got busy so they would send me the deal. I got it alright! They sent me an offer of 1500.00 for my car which has a KBB value of 8000.00 and had 50000 less miles than the car I was looking at trading for. The vehicle I was looking at was 9500.00 and with all the doc fees and the trade it was going to more than the original price. Stay clear of the rip offs. I have bought new from this dealership and I do not know what has changed. It was the biggest insult of my life. All other dealerships in the area was offering me 8 grand for my trade. BEWARE

Ti
Review №22

My wife and I had been searching for a Chrysler Pacifica hybrid to replace one that was totaled by our insurance company. Lenoir City Chrysler was the only dealership within 150 miles that had one in stock.We had a great experience working with Ken Pruitt our salesman and with Andy and Brian who took care of all the paperwork. We never felt pressured or rushed by anyone. We would diffidently use them again in the future when the need arises.Thank you Ken Pruitt, Andy and Brian. My wife loves her new Pacifica and she actually let me drive it this weekend.

Ra
Review №23

Great service department personnel. Like the fact they can shuttle you while waiting for service to be performed.

Mi
Review №24

I went in to test drive a truck. The truck was listed high and had rust on frame and the interior smelled like smoke so I brought this up with salesman. He said they could make price adjustments to accommodate for those things. Got my car appraised and they offered me half of the kbb value of my car and didnt lower the price of truck. The managers response was, I can pick these cars up for dirt cheap at auctions. Dont waste your time with this dealership. They are overpriced and will low-ball you.

Sa
Review №25

Ordered a Jeep Wrangler 392 back in January and I just Got it in person and financed. Ty Bennett worked with me throughout the four months from start to finish. He was an amazing salesman even when answering my many questions throughout the process. The finance team was also amazing. I’m in love with my new vehicle and will definitely be going back for all my services.

Tr
Review №26

They will give you a decent deal on the vehicle. They seem screw you over and lie and doing maintenance. IE they lied about doing an transmission flush. Took the vehicle to another place because it seemed fishy. They said the transmission was never touched. Too summarize dont but from here. Unless you love being bent over.

Bi
Review №27

Anwar was very informative, knowledgeable and courteous. One of the best experiences I’ve had buying a vehicle. Thank you

an
Review №28

Just a great group of people. Went out of their way to make things happen. Super respectable and helpful. Would recommend to everyone. Will definitely go back to buy my vehicles there.

Da
Review №29

I traded a 2014 Ram 1500 and they gave more than I was expecting. I’m very happy with my 2017 Ram 2500 6.4 Hemi. I would like to personally thank Ty Bennett and Ethan Estenoz for working with me and going above and beyond to get me the deal I wanted. I would also like to thank everyone else at Lenoir City Dodge that was involved in helping make it happen. I would recommend people to come here. They are fair and willing to work with you.

An
Review №30

I got my car from this dealership last year thanks to Janet the amazing woman that helped me. Amazing sales associate she is. I recently got a oil change the other day and got new tires last month. Every time I’m there I’m treated with the upmost respect and they always do a good job on my Jeep. Thanks to the service department and also thanks to Chris and Todd. They have no problem communicating any problems and whenever I’m being curious about something for my Jeep they have no problem explaining anything to me.

Cy
Review №31

They have been absolutely fabulous! Day 1 of our 5-wk vacation pulling our camper, our transmission went out. They gave us a loaner car so we could go get a class c rv, ordered a new transmission, and let us leave the truck in their hands for over a month! Cant say enough about all these fabulous folks!

Le
Review №32

Ken was so awesome! He helped my husband and I find a car that would be good for our big family. Not only that but helped with getting to our price range. Ken took his time with us and sit and listen to what would help us. Thank you so much! I recommend u go to ken purritt he will help u and is such s nice guy.

Au
Review №33

We were in the market for a vehicle for our son and our salesman Randall Dodson was excellent and very patient. Would highly recommend you visit him if you are in the market for used or new vehicle. They were not pushy and you did not feel rushed. Thank you Randall and Lenoir City Jeep, Chrysler, Dodge in Lenoir City for making everything so easy.

Ri
Review №34

I had the best experience with the best salesman at the lot very easy everybody knew what they were doing....it was a pleasure

ka
Review №35

Very happy with this dealership. They have been honest and efficient with service. Todd is always on top of any service appointments and takes great care of his customers.

Br
Review №36

Terrible service department. Kept telling us they would call in an hour with an update, never did. We had to keep calling back and then just show up. Jeep was there all day (9 AM appointment) and didnt even have a diagnosis by the end of the day. They stated they only have one technician and couldnt get to it. Why have appointment slots every 30 min then? Then they estimated over $2000 to replace wiring while the insurance company and other mechanics said its a couple hundred dollar fix max. Terrible communication. Terrible service. Price gouging. Avoid at all costs.

Ma
Review №37

Dealership followed up quickly when we were looking for our first jeep and met our needs and so we purchased from them ( Lenoir City ). Our service manager is Chris and he always gets us an appointment or calls in a timely manner, communicates with the service tech, contacts us with what’s going on and saves us money and time if can. He is why we drive to LC to get service even though we live in Knoxville.

Ch
Review №38

Its always good. But the problem is that I want to look but I always end up buying something..lolThis is an edit. I forgot to add also we went in June of 2020 just to look of course and my wife wound up trading in her vehicle for a 2020 grand caravan.

Ch
Review №39

Have never intentively persued a vehicle from a higher end dealership other than yesterday. Found that relative to my financial situation couldnt land one solo therefore my search continues. Delighted to share that Anwar (dealer I worked with) was surprisingly intelligent related to vehicles, but unfortunately unable to afford One at the moment. Highly recommend 👏

El
Review №40

The entire staff,especially John Brown and Chris Noems are very knowledgeable. I have purchased 5 vehicles from this dealership and I trust John and Chris explicitly .

DJ
Review №41

Great buying experience! I drove over 4 hours just to buy a 2020 Ram 2500 from Bill Presley! Top of the line sales staff and they stood behind everything we agreed upon. We made the deal over the phone and we was at the dealership for about an hour for the paperwork. I will buy from this dealership again no doubt! 10 out of 10 recommend! Thanks Bill!!!!!

Jo
Review №42

I’ve been to many dealerships that advertise an internet price, only to change it once you get there in person. Not so with Lenoir City. They actually worked with me on price, and gave me more for my trade than any other place I looked. The process was quicker and easier than anywhere else I’d ever been. I’ve been a loyal customer of another company, but after this experience I have been won over. From Buster in sales to Brian in finance, so far I have nothing but good to say about LC.

La
Review №43

For months, I have been looking for another vehicle to purchase. Abdoul was very forthcoming, which made the process so much easier. I would definitely recommend going through the buying process with him!

Ho
Review №44

If you break down, this is not the place to be. They tell lies, throw items away they are asked to keep, and refuse to do whats asked on your vehicle.

St
Review №45

Very pleased with my buying experience. Purchased a 2021 Ram 1500 that I couldn’t be more pleased with. Janet and the whole staff did a great job. They stood behind their internet pricing and we closed the deal in a short time. Would certainly recommend them and will buy from them again in the future.

Ne
Review №46

Brought my vehicle in and they completed work in a timely manner. They were upfront and honest about all work performed. Chris in the service department was on point with communication and people skills.

Pa
Review №47

After being in a wreck that totaled my dream car I researched several car options. I researched the Dodge Challenger and submitted my information request, Janet James immediately emailed me and asked if she could help me in any way. The day I drove into the dealership Ms. Janet met me and I was looking at the Challengers on the lot. One car across in their lot across the street caught my eye, a 2020 Indigo Blue.She went across the street and got the car for me to test drive, I was very impressed with how comfortable it was to drive and the ride was very smooth. Never in my wildest dreams did I imagine I would be buying another car, especially a new one! I had my 93 year old mother with me and Janet got my mother into the Challenger for a ride. She was so very nice to my mom and that meant a lot to me. The dealership made buying the car quite and easy and in my price! I highly recommend this dealership and especially Janet James she is an honest woman who will treat you like family!

Ja
Review №48

They were very helpful and straight forward. I trust there advice.

Ca
Review №49

It was a pleasure to do business with this dealership. From Miranda to Buster to Jorge. All were an honest pleasure. A little under 2 hours start to finish! Could be a record? Drove 4 hours to get there and was WELL worth the drive. Thanks again. Gene and Carolyn

Al
Review №50

I live in SC and found a Jeep I like online at this dealership. Jessica Houghton wont even give me figures on her Jeep and my trade without me first filling out a credit application. I have never heard of anything so absurd. HUGE turn off. Im sure shes aware that there are not many Jeeps available now or I would be looking to purchase in SC. You would think shed welcome our business. Very strange. The last 3 cars we bought (2 Hondas and 1 Ford) were all negotiated via email. Im not sure what her deal is, but well take our business elsewhere.

Al
Review №51

Highly recommend. Great staff. Very friendly.

So
Review №52

This is the third Jeep Grand Cherokee I have gotten from Lenoir City. They are always pleasant to deal with. There are other dealerships closer to me, but the drive to Lenoir City is worth it. Ken Pruitt helped me this time and he went out of his way to get the Jeep I wanted. I contacted the other dealerships around me with the same request, but none of them contacted me past the initial phone call. Ken was patient and friendly throughout the entire process.

Ed
Review №53

This seems like a good dealership but,needs better management and new staff. This place is not for poor people or disabled. My wife and I wanted to up grade to a better car but, we had to come up with $9000 in order to make that happen. During a pandemic we could not do that and so were still driving a car we do not like. Thanks for helping us see that poor, disabled people are not wanted at your dealership. Im sure you will help others if they have money.

Ha
Review №54

Took my vehicle there because windshield wiper light stayed on. I filled the reservoir anytime I noticed the light coming on but it would drain overnight and come back on. I sat at the service center for 2+ hours, only for the guy I was working with (Chris, I believe) to tell me that they didn’t notice any cracks, the reservoir was just empty, so they filled it.(I knew that the reservoir was empty, it ALWAYS DRAINS on its own.) I really don’t even think that they inspected it for cracks. They probably just noticed it was empty and moved onto another vehicle. I know how to fill windshield washer fluid, and I also KNOW that it doesn’t take 2 hours to do.What a waste of time.

Vi
Review №55

The service tech was very friendly and courteous and kept me well informed.

Je
Review №56

Good experience with Janet. Recommended her to friends, but she wasnt as responsive and helpful for them. I have brought my vehicle back for service and had a subpar experience with the service center. Long wait, would not put vehicle in my name, only my husbands, even though vehicle is in both of our names. Pay is only accepted in service center through text message/app.(which they wouldnt put in my name with my phone number, so I dont know how I would have paid if my husband had been unavailable at that time).

Je
Review №57

On October 10, 2020 I purchased my 2021 Jeep Wrangler from Lenoir City Jeep. Twice during my conversations with Lenoir City Jeep personnel (once with the salesperson and once with the finance manager) I posed the question,“ would I be able to use my credit card with Knoxville TVA Credit Union (the financing agency) to automatically make my Jeep payments?” Both individuals answered an unequivocally yes. Then between the October 20, 2020 and October 27,, 2020 I contacted Knoxville TVA Credit Union on three separate occasions to begin the process for setting up my Visa card for automatic payments. Three times I was told the credit union “was not set up” to do so. I then contacted the salesperson twice (by phone on October 28th, 2020 and by text on November 3, 2020) noting this problem so as to have this matter addressed by Lenoir City Jeep. The first and only time the salesperson responded (on October 28, 2020) was to say she would have the finance manager contact me. He never did. After waiting over two weeks I had no response from Lenoir City Jeep regarding the resolution of this matter.In a final effort to resolve this matter a draft of my complaint was sent on November 16, 2020 to the General Manager of Lenoir City Jeep. Almost immediately he responded, “I will call you this afternoon, so we can discuss this situation.” However, there was no call.As promised, I then contacted the CEO and COO of Chrysler Jeep and the CEO of Jeep North America. The COO responded and sent me a check to cover the cost of the misstatements of Lenoir City Jeep personnel.I love my Jeep Wrangler. This is my third Jeep and the best vehicle I have owned. I give my Jeep Wrangler five stars.I just wish I had bought it at a dealership more interested in accurately answering the customers questions and believed their word is their bond.

Ed
Review №58

Always great service. Not cheap, but do you really want that when it comes to the bigger maintenance for your car? Not me! Fuel filters, transmission flushing...definitely dealership jobs to know its done right and warranted.

Bo
Review №59

They did a great job, in a timely manner.Would recommended them to anyone. Thanks.

Sa
Review №60

Great team! Awesome service! Can’t rave about them enough.

Jo
Review №61

I feel that the service department has been very good about ensuring that I get the required service for my Jeep Cherokee and does not suggest things that I do not need.Frank Buster has been very helpful in seeing that I get a vehicle set up the way that I wanted it and letting me look at other vehicles.

Ry
Review №62

Horrible experience. Brand new truck sat in their shop for 6.5 weeks with little to no communication. They blamed the the time it took on RAM corporate but they did nothing for weeks at a time. I would never recommend this company for anything. I called the GM ( JC ) 3 times and emailed him and never got a single response. The 1 day repair has now turned into a Lemon Law Suit because of their negligence.

St
Review №63

Randall and everyone else I met at the dealership were friendly, honest, and helpful. I recommend them to anyone looking for a car!

Br
Review №64

So they had a van online for sale. Doc fees included in price! I drove up there after calling to confirm it was available, when I got there it was in the back, they said it had to go into the shop first before I could test drive it.The sales rep said it would be ready the next day. Well it wasnt, nor was it the day after, I had the money and financing ready, but they couldnt sell it yet then they sold it without letting me know it was ready. Never will I buy a car from there or deal with them again.

Wa
Review №65

I HIGHLY recommend asking for Ken Pruitt when car shopping here, he put my wife in a brand new Jeep Grand Cherokee with absolutely no pressure whatsoever at all, all around great shopping experience. If there were 10 stars I’d mark all of them!!

Jh
Review №66

Great place to purchase from. Smooth and easy process

Ra
Review №67

I did not buy bc of the amount of rust underneath the chasity and hood, though in general they did seem nice and willing to negotiate on the price, if the vehicle itself didnt have so much rust I would not have hesitated to bought it.

Re
Review №68

Probably the best buying experience i have had at any car dealership. Abdul was never pushy and let me go at my own pace. In the end i was able to get the car i wanted.

An
Review №69

I had a recall on my Jeep and contacted Lenoir City Chrysler Dodge Jeep Ram. I made my appointment for the recall and to have a leak fixed. Upon arrival, I was greeted, checked in and we went over what my concerns were. Chris contacted me later that day and discussed his findings with me, the leak was repaired, the recall part is on back order, so a return trip will be in my future. I am very pleased so far with the work done and recommend this dealership for any service needs.

Ju
Review №70

We met Abdul when a salesperson was summonsed to the floor at our arrival. I could see that he jumped up from where he was siting and ran right over to us. That was a good first impression and the continued experience did not let us down. We had visited and searched several dealerships within two hours of Knoxville. We had driven a couple of Ram 2500s, both new and used. We came very close to buying a used Ram 2019 with several thousand miles at another dealership. After a rather troubling experience at the other dealership we decided to check out Lenoir. Not only did they have a large selection of new trucks, they were in line as far as price with what we were going to pay for a used at the other dealership. Anyhow, we left with what we perceived as a good deal, both on our trade in and our new vehicle. Abdul was excellent to work with and has called to make sure we are happy. If/when we are ready to buy our next car, we will be going back to Lenoir - and they are an hour and a half from where we live. Good job to all involved in our sale - thank you!

Be
Review №71

Drove 3 1/2 hours to trade in a Ford I hated for a Ram.... no dealer in my area wanted to make a deal, but these guys did. They got me in and out very fast so I could get back on the road. I love my New Ram, and will definitely come back when its time for another Ram down the road. Thanks again Bill Presley!

An
Review №72

Always great service, from the time I purchased my Jeep to every interaction to keep it maintained :-)

La
Review №73

Found a truck that I was interested in. Worked with Anwar and Brian came home in under 2 hours with what I feel was a good deal!! The guys at Lenoir City Dodge, Chrysler, Ram & Jeep are easy to work with. I would recommend you to shop there!

Se
Review №74

Ken P was great. Ordered a 21 Gladiator, 2nd car we bought from him. Great service and communication.

Ri
Review №75

I give Dustin Nadeau in sales a 5 star. He is top notch. If you dont want to feel pressured like all other salesman then ask for Dustin. He helped us on our new Durango and our new Charger and he went above and beyond through the entire process.

Ir
Review №76

Chris in service Dept has always been very nice and informative. Good Job!

Ev
Review №77

I was able to browse the Jeep Wrangler selection on the internet and I had very helpful staff to assist me with my questions. I made a great deal before I went to the dealership. All I had to do was go in and sign. They delivered the Jeep Wrangler to my house as a surprise for my husbands birthday with a bow!! It was a wonderful experience overall.

Mi
Review №78

The service writer Chris was very helpful and responsive to our needs. The mechanics did the job right and together they made our experience with 5 Star Jeep great. My wife and I highly recommend this dealer for all your service needs!

Ro
Review №79

Best Service Department experience Ive ever had! My Service Advisor, Todd Mingey, was very knowledgeable and professional, and quickly answered a few questions I had, and the service technicians were top-notch and fast...would highly recommend their service department !

Ca
Review №80

Andy and Bill were awesome. I shopped around all over East TN this spring looking at different trucks before ending up here and these guys were the best. They made a good offer initially, they were easy to deal with and they worked hard to get me the truck that I wanted. Highly recommend if you are looking for a CDJR vehicle. Thanks guys!

am
Review №81

I was well taken care of ! Everyone was friendly and helpful especially my sales associate Randall ! They had me in and out with a brand new 2021 ram 1500

Ma
Review №82

Great experience buying a new 2021 JL Sport S Unlimited 80th S Anniversary Edition

Ro
Review №83

Worked with Erich in sales, the sales manager Andy and the fiance wizard Brian to purchase a new 2020 Jeep Wrangler Rubicon!We love our new jeep and look forward to working with the Lenoir City team next time!Do yourself a favor and call Erich - he will get you the car and the price with no hassles!

Ki
Review №84

Fantastic team and a good experience. Ken Pruitt was very helpful and worked hard to get the deal complete. Financial team was great at finding the best interest rate and had all the paperwork done very quickly. Easy and quick experience.

Gl
Review №85

I went to the shop with an electrical problem that was not fixed in NJ. They fixed the problem in two days and I can now say, it has been a non-recurring issue for well over a month.Their service facility is spotless. You drive in and drop your vehicle off indoors with service advisors right there to greet you. Everyone was knowledgeable and friendly. It was a wonderful experience.Since then, I have been back for an oil change. Again, great experience.

De
Review №86

I bought my SUV from Ken about 3 mths ago. The guy was great. He went beyond to get me the best deal. Things went so good, I recommended him to a friend, they also bought the same SUV, with a a great deal. Then 2 days ago, I went back for a oil change. The service dept was great, friendly also. If you need something go see these guys. I live in McMinn Co., But its worth the drive..

Ma
Review №87

They worked hard to get me the deal I wanted. Randall Dodson helped me in every way possible to get the EXACT car I wanted.

Sh
Review №88

I live in Virginia 5 hours away I talked to a sales person on October 9th and was going to pay cash for a 2021 Toyota highlander we was on the lot when a manager called us to say he was going to sale it to someone that lives 2 hours away and was not even there so not only did we didnt get the vehicle we lost out on hotel, gas,food, and our time I will never deal with them again

To
Review №89

The service department was amazing! We worked with Chris and he made it very easy and stress free getting some issues with my Jeep figured out.

Ti
Review №90

The people at Lenoir City CDJR are fantastic. They made my buying process fun and easy. No surprises. No pressure. Just an enjoyable experience and the best truck I’ve owned so far. Call Janet. She’s super.

Ro
Review №91

Was not 100% happy with a deal I had from another dealership. Jeff Cooper and Edwardo, made me a much better deal on a nicer truck! Definitely satisfied with the results! Definitely will recommend.

St
Review №92

As always great service and friendly people. Ken Pruitt is your man if you.are looking for a new ride.

Ri
Review №93

Bought my truck there in 2018. Had shopped around for 7 months. They had the best price and gave me the most for my trade. The salesman was low pressure. Took it in for service 8-2020. Repairs were done correctly and service department was great to work with.Bought my second vehicle from them Saturday 3/13/21 Buster was great to work with.Had my truck serviced last week. Service was prompt, truck returned clean and best of all repaired correctly.Took my car in for warranty repair. Car was repaired correctly the first time. Replacement parts had to be ordered and they provided me with a like new loaner until mine was repaired. Extremely satisfied with the service department. Highly recommend this dealership

Di
Review №94

As always since we bought our Jeep in 2017 we are not only extremely satisfied with the automobile but with the courteous, friendly and rather speedy while being accurate and fulfilling about the service. The people attending to my service have been professional, accurate and very up front at all times. Today, October 29th, proved AGAIN just how much I can count on them to be fair,timely and affordable. Thank you!

Jo
Review №95

Very friendly and efficient check in. Finished in a very timely manner and notified via text when the job was complete. Very friendly check out.

De
Review №96

These folks are great. Ken was my salesman, and he treated me as family. Great staff, great prices. So why go anywhere else????.

Bi
Review №97

Lenoir City Chrysler completely earned my business. Bill and Edwardo were the best to work with. I cant say enough good things about this excellent dealership! You guys did good! 5 star, highly recommend!

Sa
Review №98

The overall sales experience was great. Ty, Ethan and Andy did a great job of tag teamingand taking care of us. They ordered the vehicle we wanted and got it quickly. The only negative was some miscommunication about financing. The finance gentleman was wonderful and knowledgeable, but we had told Andy early on that we could get our own financing through the credit union at a good rate and he assured us he could do as well, if not better. Unfortunately Andy was out when we finalized the purchase and the rate wound up over a percent higher than our CU, so we will be refinancing soon.

ch
Review №99

Janet was a pleasure to deal with! Also Brain the finance manager was great! Made it easy to come in and walk out with ease this time!

Am
Review №100

The group of guys and gals that work here are awesome! They don’t try to sale you something without actually talking to you about your concerns and questions. I highly recommend this dealership to everyone who is looking for a brand new car! Ask for Bill and Eduardo when you go!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1206 E Broadway St, Lenoir City, TN 37772, United States
  • Site:https://drivelenoircity.net/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 865-635-4147
Categories
  • Car dealer
  • Car repair and maintenance
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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