Michael Duran & the Smith Auto Family were exceptional with the purchase of our new F-150. Michaels extensive knowledge of the vehicles options & controls was very evident when discussing & demonstrating them.I would not hesitate to recommend Michael & the Smith Auto Family for purchasing a vehicle.~Kevin & Karen
Smith South Plains had a specific Corvette that I wanted in their used inventory. Based on my location it was located 9 hours away. But I called to see if they had it still. To my surprise the car was still available.I immediately asked for a sales consultant to call me back and I was pleased when I received a call in short time. Tyler Campbell helped me complete the purchase of the car entirely online and without ever seeing that car in person. I want to thank him for his promptness, his level of professionalism, and his ability to deliver on what I asked. Buying a car sight unseen can be a very hard process. Tyler made it easy!I also want to give a shout out to Jacob Terry as he worked hard to get the financing pushed prior to my arrival.When I got to the showroom to see my Corvette I couldnt have been more pleased! It was also nice to meet Tyler and Jacob in person. Great attitudes and very friendly demeanors. Within minutes I signed the paperwork and was on my way home. It was that easy.Shout out to the business as a whole! I have never had such a pleasant experience EVER with a dealership. Smith South Plains has earned my respect and will receive my business again when I get my truck!Thanks!
Michael was friendly, respectful & attentive to what I was looking for in a new vehicle. He took the time to show me several different vehicles and focused and what I wanted. He endured the 100 degree heat, stayed late and spent a considerable amount of time educating me on how to operate my new “high-tech” ride. Not to mention he took the time to sync my phone!!! That’s going above & beyond, in my opinion!!! Thank you for putting the customer first 😊!!
Such a great experience. I talked with Madee, Dakota, and Justin through out this whole time and they did not disappoint. They answered all questions and got me the perfect car that I needed. Would recommend all of them.
We had a wonderful experience in buying a used Highlander. Throughout the process, we truly appreciate Michaels willingness in getting the job done. We made couple of visits, had bunch of phone calls - all over those time, we find him super helpful, attentive and friendly.
Wonderful experience working with Smith South Plains Ford in Slaton, TX. Carlos was extremely helpful in getting me into a new vehicle that fit what I wanted and in my budget. Thank you for the great experience.
Great dealership! Everyone was friendly and professional. I’m from Lubbock and had a positive and more personable experience with the Smith Ford team than I did in Lubbock. Our sales associate, Sarah Waters, was very helpful and caring. She followed up with us every step of the way and made sure everything was going accordingly. Just awesome!
I needed warranty work done on my pickup. I left it with Gene Messer for 5 days after making an appointment with them to have the work completed. After 5 days I was still in queue to be DIAGNOSED.I took my pickup and called Smith Ford. I told them I needed to be able to do my pickup off the day it was to be looked at. They arranged for me to drop it off three days later.I took my pickup to them and two hours later it was diagnosed and in a bay being worked on. 4 days later they call and all the work is completed. I can’t say enough good about their customer service compared to the competition. Thank you!
Ive never shopped locally because I thought it would be more expensive. I was wrong. Michael and his team found me what I was looking for and in my price range. These guys also delivered my pickup to my home! AWESOME SERVICE!
The team at Smith South Plains did a great job helping with my new car purchase. Dakota was a great help and was very patient with answer all my questions and helping me during the process. Justin was also great to work with. He was very informative with any and all financial questions. This was the second time I made a vehicle purchase there. Both times Justin handle the financing. Both times he was great to work with. I highly recommend the team at Smith South Plains.
Highly recommend this dealer talked to Hunter in sales told him what I was lookin for n he found exactly what I wanted. Plus there finance guy Justin did a amazing job at getting low interest rate financing everything went smooth definitely all around cool and friendly people to deal with. THANKS! Smith South Plains Ford for my new ride am really lovin it.
Michael and Justin are amazing! This is the 3rd vehicle we have purchased, from Smith Family, and have not been disappointed! We will keep doing business with them! Thank you to Michael and Justin for helping me get my beautiful car! ❤️
Micheal was awesome handling my purchase and delivery to FL (over 1000 miles away) in leas than 3 days. Love the truck!
Gary was awesome! He didn’t pressure me even though I had done research and found what I wanted I felt as though I could walk away if I didn’t like what I saw. Turns out I loved it even more after seeing it so I guess I was an easy customer. The finance guy was even better!! I have never had a finance person not try to push me into more than I needed!! It was such a breath of fresh air! If we were staying here they would be my go to place even with a 2 1/2 hour drive!
Great dealership and great sales person in Michael. Even though we love 1.5 hrs away they still worked with us to make the purchase happen. This is our second vehicle with them and we will always start with them when looking for our next vehicle.
5 STARS A+++ Excellent dealership!!! Looked all over TX for leftover 2020 Mustangs. Spent several weeks driving around only to have hidden fees pop up. Smith South Plains did everything over the Internet & phone, went to the dealership & got the car in & out in an hour. Thank you Dakota Holder in sales & Michael Duran in finance. Highly recommend & we will be back.
Hunter was wonderful and very helpful. Answered all my questions and very personable. 10/10 recommend Smith Family Ford and specifically Hunter!
Great experience! They made ordering my new vehicle a breeze, helping me pick out the specifics I wanted. As soon as it came in, they let me know and had all the paperwork ready to go. Couldn’t say enough good things about this dealership! I can’t wait for my next road trip!
Once again our buying experience was SMOOTH! Dakota was very knowledgeable and went out of his way to make sure I was getting the vehicle I not only needed but wanted.Justin in finance went above and beyond to make sure everything was good to go!Very impressed! Will definitely be coming back!
6/8/21 Negotiated a purchase on a 2019 vehicle $200 off advertised price. I was asked to sign a Buyers Order with the finance manager on this vehicle, shook hands, and left. 6/9/21 called my Salesman to have the Finance Mgr. call me to complete the wire of funds, but after about 30 min. Salesman called me to let me know they sold the vehicle today to someone else without his knowledge. After demanding someone from management call me, I got a call from a co-owner of this dealership. In this conversation I was told sorry its just the way the market is now, and there is nothing they can do. He did offer to find another vehicle of same model, and located one with 20K more miles, and history of major damage which was taken as an insult to the already bad situation. In my experience Smith South Plains ownership has no commitment or honesty in how they value, and treat customers. On 6/10 travelled to Dallas and purchased same 2019 model vehicle with 3000 less miles from Plano Audi. The experience was excellent, and easy. Completed all paperwork, funds wire, and drove vehicle home same day.
The crew at Smith South Plains went above and beyond my expectations during my purchase of a Ranger Pick-Up. Everyone was very professional and made sure the process was a pleasant experience. Madee Alvarez was my first contact and she was amazing. My salesman was Dakota Holder and he truly went above and beyond to get me the vehicle I wanted. The truck I was looking for was not available, but he took the time to find exactly what I was looking for. From the first meeting to the day of delivery, everyone was fantastic. If youre looking for a vehicle and want to cut through the usual red tape of buying a new car, go to Smith South Plains Ford first and thank me later. I offer my highest recommendation for the good folks at Smith South Plains. I will use this dealership for all of my vehicle purchases in the future.
They had the New Bronco!! It looks kinda nice. Surprised me. Everyone was helpful and knew a lot about the vehicle.
Ryan Colby Swanner is the best car salesman on planet earth. He could sell sand to a camel.
Got my car fixed right the first time. Gene Messer Ford said it would take two weeks to look at my car that not including the time to fix it.Smith South Plains Ford was worth the time to go to Levelland. Better service and better quality I will go back.
When you need a dealership that knows how to treat their customers Smith South Plains is the one to use...I have now bought 2 cars from there and by far these guys know how to do it right...Dakota Holder is amazing....Try em out...You will be glad you did!
Randy was great in helping us and not pressing on us to make a sale. We completely changed the kind of vehicle we were looking for due to new circumstances, and he helped me get the one that was a perfect fit for my needs. I love my new car.
We purchased our 4th vehicle from Smith South Plains this week and had another great experience! Michael was very knowledgeable, easy to work with and answered my many questions. We love Smith South Plains and will continue to do business here!
I have never bought a vehicle from a dealership that is 5 hours away before! My experience was seamless. Transparent. And the best part? They’ll deliver it if you’re an out of town customer! Family owned and operated which makes a big difference in your overall buying experience! My edge is easy to handle which is what my immediate need is and the features are amazing! Heated seats, heated steering wheel, Michelin tires, remote start, apple car play, SIRIUS for 6 months, lane assist and intelligent cruise. The ecoboost is awesome! Pricing and trade with Ford rebate were fantastic. They’ll get what you’re looking for and great to work with. Thank you Smith South Plains. Job WELL DONE!!!!
I generally do not trust car dealerships but I gained a lot of trust with Smith South Plains Ford. Michael was great to work with and trustworthy. I had to travel from El Paso to pick up the new truck and was able to do all negotiations by phone and review almost all paperwork before I arrived at the dealership, which made for a quick process when I arrived on a Saturday morning. They even offered to drive the new truck down to me and drive my old truck back up, if I had decided to do a trade-in. I definitely feel like I got not just the best deal in Texas, but in the country.
Just purchased a truck and havent had it a month. Its already messing up contacted the sales person to let him know about it he told me to bring it in and it will be taking care of. Took it in Thursday and supposedly it was a Battery Terminal Clamp that was causing the problem. I figured since the sales person told me it would be taking care of that everything would be covered but nope I had to pay for the repairs. I told the Service man that the sales person said it would be taking care of and he texted him to go back there n all he said was its not expensive at all just be glad its cheaper than what a battery what of cost. Paid and took the truck and still wasnt fixed.
I recently purchased a car from Smith South Plains from Sarah! I had such an amazing experience. Justin in finance made the process so smooth. I highly recommend if you’re looking for a car to shop Smith South Plains.
My experience with Smith South Plains Ford was the best! With it being my very first time buying a car, Anthony Garcia made it super quick and simple! He was very knowledgeable and answered all of the questions I had. On top of that, I had to leave town and he still managed to keep in touch and help me finish the process of the sale, so by the time I get back to Lubbock, I will be coming home to a new car! Great salesman, great dealership!!
Jacob did an incredible job! Im not the easiest guy to work with when buying a truck, but Jacob was honest and sincere with me...a man cant ask for more than that. After he worked with me on exactly what i wanted, I flew down there and Jacob picked me up in my new F150. I was in the dealership less than 6 minutes (and a few of them we eaten up with my drooling over the GT500s on the showroom floor). The easiest deal I have ever done, no pressure and no BS. To top it off, Justin the finance guy had the same mentality. Up front and honest. I drove the truck 8 hours back home and would do it again to beat the games that others play. Hats off to Jacob and Justin!
The sale could not have been smoother!Most of the delays were on my part due to my locking access to my credit bureau accounts!
It was the easiest and best car buying experience I have had. Gary was very thorough and professional. I definitely will recommend Smith Southplains.
The worst dealership in the world! Salesman never reply. I was waiting on a deal sheet for two days, bank approves my finances. Turns out they will sell a vehicle out from underneath you. Can’t to business with people like this. Salesman and manager try to turn it around on the customer to say it was there not the salesman or manager!! Never shop here. And then there response was “after I posted this review” that I didn’t put a deposit down. After speaking with Michael and the manger when they told me they sold it and they didn’t allow for deposits to be taken.. now they are saying I should have. Such a joke.
Ryan was very helpful and made the process quick and easy for me.
My brand new Avaitor was damaged when my husband who was driving had a medical emergency and passed out. We went in the ditch and tore out the underside of the car. After calling the ambulance and getting him on the way to the hospital I called the Lincoln link for a tow. The answer I got was in some distant place that would take too long. I called South Plains and explained my need- I was pretty shaken! The girl, I’m so sorry I don’t remember her name because she was amazing!) took care of it and had a local tow send right out to my location in no time. I went on to the hospital. Paul from the body shop called to let me know I needed to contact my insurance because of extensive damage as the rock I thought was a deer dead in the ditch! Long story short, the parts needed were unavailable due to COVID issues. My insurance paid for 30 days car rental, but at that point, there still were no parts. Paul arranged for a loaner car that I drove another 2 1/2 months. The car is perfect, they did an amazing job fixing the problems, even offering to try and trade cars with.me. I’m so glad I waited! I love my car, and I love my dealer!!!! From the buying experience, with Hunter, to the end of the what could have been a nightmare, Smith South Plains did everything possible to help us out! Thank you so much!!!
The guys were very helpful and my salesman Dakota was very Christian minded and willing to do what it took to get me the kingranch f350 I wanted and even personally came out and set it all up for me and helped me move all my belongings from my current f350 to my new one. As long as he is there in another year I will go and speak with him on my next f350 . I prefer a longbed truck and he didnt try to offer me anything else or anything extra that I didnt ask for. To me I dont like a salesman to try and sale me something I dont want, qnd he didnt, good job in my book Dakota, you earned my repeat business
The absolute easiest vehicle from start to finish I’ve ever purchased! Madee was my first contact with the dealership absolutely the best attitude and overall performance was 5star. Michael great salesman never hassle you actually listened to what I wanted. Justin blew me out of the water went beyond what I would say a finically official should do gave me a quote right off the bat and it was right on target what I was wanting to pay never even had to to do the whole fight over $45 month to high payments that you usually find at dealers. When this company advertises “ love your car love your dealership”they mean i. Thanks to all of the hard working men and women at Smith south plains Ford in Levelland Tx
You know we took a truck to get it fixed It took him about 2 weeks but it didnt matter They finally called me and got the job done The truck is running in perfect condition thank you guys I really appreciate yalls work Great job and getting this truck running all over again God bless each and one of you and stay safe.
Five stars is not enough this place they went up and above there call to satisfy me I have never heard my truck when this smoothly before I am glad that I chose Smith Ford to fix it I called Pollard they said it would be a month before they could even look at it and Gene Messer didnt even answer the phone or call me back and you guys got me diagnosed with in half the day and got Auto Parts ordered and got my truck back when promised I highly recommend them its worth the drive to get your car fixed the first time
I have been in Levelland for a little over 3 years. I have used Smith South Plains Ford for all of my services on my Silverado. You don’t have to have a Ford. They give your Silverado the same attention and care as if it were their own personal vehicle. I purchased a new Silverado in Dallas last year and traded my old one. They had one question for me after pulling a car fax. Why I took my Chevrolet to a Ford dealership for service. I smiled because there is not a better Service Department than Smith South Plains Ford. I take my new Silverado Duramax to Smith too. They are awesome folks with top notch service and always gave me excellent service. I took my Silverado one time to the Chevrolet dealership in Levelland when I first arrived in town. I’ve never gave them another opportunity. It was a disappointment. Smith South Plains has taken care of both my Silverado’s ever since. They are beyond friendly, the guys are terrific and knowledgeable, they pay attention to detail, and they explain everything they covered and service performed. And than they thank you even though I drive a Chevrolet. That’s stellar service, that’s integrity, that’s trust. Every business should take lessons on customer service from these guys. Awesome doesn’t say enough. Thanks guys for your character and integrity every single time.
I’ll be brief. Smith South Plains Ford in Levelland, Texas went the full nine yards on first and ten. Second down they were over the goal line.I first heard of them from Jerry Reynolds, “The Car Pro” on KFYO. They were not then, but are now the only recommended auto dealership in the Lubbock area. One thing that the wonderful people I worked with don’t know is that I was a “mystery shopper” at their dealership long before I knew they existed. They received high scores from even me.The Sykora family must still be doing it right. They took care of all my requests regarding financing and kept in touch every step of the way. I love that place.That’s as brief as I choose to be. I could say much more.
Great customer service, very easy to do business with.
Dakota was very friendly and professional. I told him what we were looking for in a used truck and as soon as he got one he let us know. This was our first truck to purchase from him and I’m sure it will not be the last. Thank you Dakota for the Ram 3500.
They helped my dad Arnold Spears buy a new F150 XLT truck. They were patient with him and explained the features to where dad understood. I would definitely buy a vehicle from them.
I received excellent service. Would highly recommend buying from Smith South Plains Levelland TX. I absolutely love my new 2021 Lincoln.
Dakota Holder is fantastic along with Justin! They made the car buying experience pleasant and enjoyable. Highly recommend them for your next car needs.
Super Great Experience. Best Dealership Experience I have ever had. Hunter was very helpful.
They were very responsive in the communication process and you feel like we got a good vehicle for a good price. Our sales person was very helpful.
Great overall experience!
Best car buying experience I have ever had!! Jr. is the best. Great team.
My last car I bought from them last year was recently totaled after someone hit me driving home from work. I spoke with salesman Dakota Holder and manager Armando Sanchez and they happily helped me not only find a truck like I wanted but priced like I wanted! Dakota was knowledgeable and asked what he could do to help. Showed me everything on the Ford app and rewards to redeem for accessories from Ford also. They even offered to buy me a flight from Bryan College Station where I live now to get my truck. Process was simple. I got to town and signed the papers and went through questions I had about the truck with Dakota and got to enjoy a drive home in it the first day. Will definitely buy my next vehicle from them no matter how far away I live. Because I know in the end they will take care of me as always. This is 4th car in the last 5 years I have bought from them. Hopefully Bronco is next!
I had a great experience dealing with this dealership. I live in NC and everything was mailed to me and all I had to do was sign off on the documents. They even included a return postage for me to send everything back to them. Very nice sales department and they were very punctual! Thank you for my new F150!!!
Service center has done a good job for me.
Dakota Holder helped me a ton with my truck and now I am using them to get my wife a new car ....They work very hard to make sure you are taken care of...
We were thrilled when Michael Duran found the perfect vehicle for us. He was never heavy-handed or pushy and he did a great job of educating us about the new Nautilus. Justin Greene did a masterful job of leading us through the leasing process. He was knowledgeable, efficient, and pleasant to work with. In short, we’ve never enjoyed getting a new car as much as we did this one.
We worked with Michael Duran. He was polite, informative, helpful, not pushy, and overwhelming patient. He was also accommodating and friendly. Their finance guy, Justin got us the best and most competitive interest rate. Great company and place to buy a vehicle. This was an internet sale. They made us feel confident about our purchase even though we were not able to view the vehicle in person.
Their body shop is second to nobody!
They found the problem with my motor home and fixed it in a very reasonable time.Its not easy to find a place that will works on RVs, even though they are limited to about 30 foot RVs in their service bays.
I have purchased vehicles from Smith South Plains since 1988, including the patrol units used by the Sheriffs department I retired from. Nothing is ever 100 percent good or bad and have had a minor complaint once and awhile, but they are very rare. I only strayed to another dealer several years ago and, the next vehicle, we came back. We just purchased 2 new vehicles, One of which I got to order exactly like I wanted. Junior Valdez is an asset to the company,and Annette and Pat have always been very kind and helpful.
I’m in Mississippi and I pretty much bought the truck over the phone. I was very satisfied and Randy Rodgers made everything go smooth. 💯 Satisfied
Friendly and fast service
Excellent dealership! Reached out to Junior on a vehicle, and he ended recommending something different that ended up being a better deal for me than what I was looking at! I visited 5 dealerships prior to calling him, and not one was interested in helping “me” find something. Going back for sure for all vehicle needs!
Great to deal with.
Got my new red Lincoln for Valentines and Im loving it. As the commercial says I love my car and I love my dealership. Smith South Plains is excellent. Sales and Service
My husband and I drove 9 hours to go see a truck they had on their lot. We went up there expecting to only buy one car and ended up buying two! They made the experience and dealing seamless! Gary was amazing and was so helpful over the phone until we could make it up there. I would highly recommend them to anyone! They went above and beyond our expectations. Thank y’all!
David Rivera and Justin Greene are absolutely fantastic. I shopped elsewhere before going to South Plains in Levelland, which will not happen again. Before we arrived, we fully expected to walk away empty-handed, but we left with a new 2019 F-150 at a price we could afford.We’re thankful to have met David and Justin, and even got to have great conversation with Randy Rogers (not the guy from the band) and a few others! All of the staff members were incredibly friendly. It really was a great experience....very laid-back, personal, and unlike any other car deal I’ve been a part of.My wife and I would highly recommend giving these guys a shot at helping you with a vehicle need!
This was probably one of the smoothest and pleasant car buying experience I had in a long while. I was looking out of state to make my mustang purchase and was apprehensive since I have never done it before. My salesman was Dakota Holder and he is a true professional and made sure I was taken care throughout the buying process and made sure to follow up with me after the purchase and delivery of my car to make sure everything went well. Great dealership and would not hesitate to buy from them again!
Excellent service
Gary was great to deal with. Good communication and helped me get the best value he was able to!
After loosing my car due to a hail storm that totaled it out, the guys at smith made finding my next car so quick and Seamless. I’m blessed that I had Micheal Blain and Randy On my team!!! I hope to do more business in the future with these gentlemen.
Aaron was awesome. I had a recall that was a computer update. I arrived early and they took my truck right back. They were done and I was on my way before my appointment time.
My 16 yr old son had been shopping for a truck for months and found THE ONE he really wanted. This is the one I want Dad and I have already talked to them he told me one day. (Kids these days, no?) Just one problem, it was in Levelland, TX. We live in Monroe, LA, ten hours away! After contacting the dealership, (I initially spoke with Mechelle) she put me in touch with Charlie. Two of the most professional and courteous conversations I have ever had with a dealership. Charlie and his team were fantastic to work with. Needless to say, we drove to Smith South Plains Ford and bought that baby! No hassles, no worries (except for the fact I had never laid eyes on it) and the F150 is awesome. Without a doubt, the best vehicle buying experience I have ever had. I would recommend them to anyone. Thanks again guys, he is over the moon with his new truck. You guys made me a hero!
I cant even begin to explain how amazing this place is. From our car sales man Jacob Terry to our finance man Justin Greene. Not only was I educated about my vehicle. But also just some friendly advise about credit that my husband & I werent aware of. I highly recommend this place to anyone!! Thank you all so much💜💜Brandon & Kassandra Flores
Jacob and Justin were awesome. Very honest and incredibly personable. Thanks again for all of your help!
Great service, Great, Wonderful Staff, Got me in and out. Best dealership I have dealt with.
Great place to purchase a vehicle! David Rivera took care of us on our 2nd vehicle from Smith Ford and we plan to purchase every vehicle from David. Justin was very helpful with finalizing the purchase. I live in Lubbock and the short drive to Levelland is well worth it!
The salesman was very nice, and we had question and he answered all of them very well. This was a good experience. And a good sale. Thank you Gray Jouett.
Amazing experience. Dakota Holder was always available to answer our questions. Justin Greene was transparent and honest. Truly a great dealership!
Smith Ford Levelland was great to work with, Machelle was very responsive, Michael Duran was great when we went to test drive and it was a great all-around experience.
Couldnt have asked for a smoother purchase experience!!!! Worked with Gary Jouett and his team! Buying a car is nerve wracking enough! Found the car, dealership through USAA...I was promptly called. Discussions were non-intrusive....I felt I was in control of the entire process! I was able to accomplish everything remotely...only spent an hour in the office with the majority of it being orientation on the vehicle! Cant thank Gary and his team enough!👍👍👍👍👍👍👍👍
I recently purchased a 2019 F-150 from Smith, the staff was amazing! The buying process was made as painless as possible, and when I left I knew all the ends and outs of my new car, and they even made sure my phone was connected to it! If you are looking for a new vehicle, go visit Smith South Plains, you wont regret it!
They check out everything with a oil change. Fast and friendly service
Smith Ford in Levelland is Awesome! All of the people there are very knowledgeable and we had a great experience buying our new truck.
Deals arent usually done over the phone at most dealerships but these guys are superior to the rest to get the deal done. Calling around for the best deal I was recommended to speak to Dakota by one of my trusted customers who was also very happy when she worked with him. Dakota got me the best price possible without me being there in person. Hes very professional, courteous, and communicative. I would definitely recommend him to anyone not knowing whom to work with. Thank you for all of your help!
Armando and Jacob are excellent to work with! I purchased 3 company trucks from them in February and couldnt be happier with the deals they made me. Spend the 20 minutes to drive out and let them get you in your new Ford. You wont be disappointed!
Done with Gene Messer Ford in Lubbock. They dont care about their customers. South Plain Ford actually treated me like a human being
Great and efficient customer service, 10/10 experience would buy from them again.
Just wanted to the thank the Smith South Plains Ford Team in Levelland Tx. Our salesman Michael Duran was AWESOME.....Michaels personality and professionalism made it very comfortable and easy. Also a shout out to Finance Manager Justin Greene. Justin also made this experience and purchase a great one! Thanks again Yall!!!
Dakota and the team at Smith South Plains are great. Easy to work with and made sure that nobody was wasting anyones time. Highly recommend these folks!
Great experience. Everyone was friendly and got everything taken care of quickly. Erran was a great salesman and helped get the deal we needed. Thank you!
The town we moved to has a Welcoming committee. They gave us for a free oil change. This great business honored it. Keep finding good people and good services here in levelland. No more moving for us!
My husband and I where looking for a new vehicle. Michael worked with us and the finance team over at Smith plains to get us a great deal on our new 2020 escape sel. We where strung along by another ford dealer in lubbock. But smithSouth Plains and Michael went above and beyond to make sure we left happy with payments we could afford. Great job guys!!!!
My husband trades trucks more than most people do. (Let me put it this way, this was our 6th truck to buy in 7 years.) We are a younger couple and so we are still trying to find “that dealership” that we can continuously go back to. And with the recent experience with Charlie and the rest of the Smith South Plains team, we think we HAVE found it! We both are so impressed with how we were treated and feel good about our purchase. I WILL be sending family and friends over that need a new or used vehicle!