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Advance Auto Parts
21605 Great Mills Rd, Lexington Park, MD 20653, United States
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Advance Auto Parts
Comments
Ta
Review №1

Staff is very knowledgable and helpful. Prices are reasonable and online orders are always ready when I arrive.

Ch
Review №2

Had to buy refrigerant, they jacked up the price by about 2-4 times, obviously due to the fact its in the summer and the heat. but I didnt have a choice because I really needed it. The staff was remarkably unhelpful, and the first bottle I bought was broken and had been returned before . So should not have been on the shelf. Very sad because pre-covid I had shopped their regularly and found the staff helpful friendly and the prices reasonable. I also found the store rather disorganized compared to what Ive been used to from them.

Ca
Review №3

Pretty well stocked. Professional employees.

Er
Review №4

Always working to find the parts I need.

Ta
Review №5

I get most of my parts from here and its been all good experiences, and my rewards are a big plus for me 🙋‍♀️😁

Jo
Review №6

Will helped me figure out my windshield wiper issue. He was really friendly and knowledgeable.

Ma
Review №7

Had all the parts I needed and was helpful when my van broke down in their parking lot

Mi
Review №8

Would be nice if they hired more people who know what theyre looking at. Its hit or miss lately.

Ph
Review №9

Great place for parts and maintenance and cleaning supplies and pricing not bad and sales pricing is competitive. Staff are friendly and helpful.

Ga
Review №10

Staff should get more training on how to handle online orders, including order cancellation process too. Being friendly and not rude to customers also helps...

Ma
Review №11

Staff was very helpful in locating what we were looking for, making sure we found exactly what we needed & offered to order it if they didnt have it in stock (but they did). Not pushy but helpful.

Wi
Review №12

Convenient .

Ma
Review №13

Awesome service. Asked for a new battery, they installed it I was out of there less than 30 minutes.

Mi
Review №14

Found out yesterday as it rained that my repair shop had not changed my wipers 3 weeks earlier as requested. In addition they bent the wiper arm in their attempt because my car has a unique setting for raising the arm when the car is not running.The guys at Advanced Auto helped me get replacement blades and took the time to research and figure out the control setting to raise the arm. He asked if he could adjust the bent arm BEFORE he did it and correctly installed the blades. I could not have made the trip home from St. Marys City, MD to Baltimore without them going above and beyond a basic purchase! They were gracious and extremely helpful.

Ke
Review №15

Nice and friendly service couldnt get any better than a friendly customer service 😊😊👍👍

Mi
Review №16

Everyone was so helpful. My dead battery got tested, charged, retested and ( I suspected it was a goner before I came in) replaced for a very good price. Thank you guys. Glad I can always depend on you for great service and help.

Th
Review №17

Love this place cause they have 9ther ways that you can get parts even cheaper by shopping online while still being able to pick up parts the same day or have them delivered within 2. I like this place a lot better than other parts stores nearby

M
Review №18

Best auto parts place in town. Staff always friendly and helpful.

Sa
Review №19

Tried the online order pick up in store experience. It was easy. When i went in the store, however, it took forever. I had paid for it online so i thought it would be a quick process. It was not. I was disappointed by that. Walmart is actually faster lol.

Jo
Review №20

Got my battery with warranty swapped out. Lightly staffed but they still took care of me as quickly as possible. Will be back for random needs.

Co
Review №21

Service was great

Ka
Review №22

They always have what I need. Nice clean store

Am
Review №23

Auto Zone across from them are way better. They know what their doing. This place couldnt tell me the difference between 2 starters. Tried giving me the wrong one. Their cheapest starter for my car was 210.99 so I went next door to Auto Zone. Their starter exact same brand was 143.99. Big difference then helped me by telling me what id encounter doing it my self and what I shouldnt touch. Advanced tried telling me that I needed it to be done professionally because its set can only be done professionally. Nope. Always have done it my self. So if I could it would be 1/2 star only bc they had the paper towels I liked.

Dr
Review №24

The bald headed man that works at this location is beyond rude.! Went in to get a battery and I asked the associate if I could get some help installing the battery due to I had never changed one before in this vehicle, and with the mount it can be tricky. I received an eye roll and a huff and puff because it was apparently an inconvienance. I took my battery and told him I didnt want to cause him to have to provide a positive customer experience. I will not be back to this store. Get off your high horse sir and realize you made me feel like I was inept to ask for such a small meaningless request. Oh and enjoy your customer complaint to corporate due to your lack of customer service!

Je
Review №25

Great customer service! Went in to buy wiper blades, got a discount, and the sales associate replaced them, free of charge. Wonderful service!!

Al
Review №26

Very unprofessional. Almost the entire staff were standing in front of the doors smoking when I walked in. Once I got inside, they were talking about all of the times they went to jail. They were not being quiet about it at all. Literally the entire store could hear them bragging about who served the longest times in prison/jail. I will be going across the street to AutoZone next time.

Pa
Review №27

Lexington Park, MD storeOnline order (from the other side of the state), in store pick up and installation of a battery in my daughters car -- couldnt have been easier, people - especially Joyce - couldnt have been nicer, or more helpful. This store is a great example of AAPs commitment to customer service... Way to go!!!

Gr
Review №28

Tested and replaced my battery quickly, 15 minutes before closing!

Ma
Review №29

Good people have orders ready

Pa
Review №30

Very helpful and I was given the same price on a break pads since they do have different types

Je
Review №31

More expensive than buying oil at Wal-Mart. Better selection of chemicals and parts though obviously

Pa
Review №32

Very helpful employees. Set me on the right path for the care of my car.

Jo
Review №33

They have good pricing on some products.

Ta
Review №34

When im home hear in lexiington pk I most definitely hit Advanced Autos, also my mechanics at Auto Pros (Mark) all do business hear, Everyone hear has always helped me and delivered or made sure my part was there by next day if it wasnt already there, only place ill go for my parts for my car or TRUCK, and shes my baby, thanks Advanced Auto

Je
Review №35

The manager at this location is terrible. I went there trying to replace a fairly inexpensive part that a local auto shop had stated was defective, and the manager basically called me a liar and stated that he wouldnt care if he lost my business. There were a whole variety of ways he couldve approached it more diplomatically, but instead he opted to insult a customer.Do yourself a favor and go to any of the other auto parts locations in the county, such as the one across the street.

Da
Review №36

Cute girl girl works there❤ the one in glasses

Ch
Review №37

Staff is very helpful and prices arent bad.

Je
Review №38

Dirty. Not the best staff either.

Le
Review №39

Good place to visit

To
Review №40

Greatest parts store in SoMd

Ly
Review №41

Not helpful at all...on the borderline of being rude.

ke
Review №42

Not their fault, but always one tool or part short for a complete project.

Ma
Review №43

Not a lot of attention to the customer I was bypassed to help someone I had been in front of

Br
Review №44

Friendly and helpful.

Jo
Review №45

Had to show employee how to search for the part I needed

Ro
Review №46

The where good on point

Ro
Review №47

Found the ice melt I needed.

Pe
Review №48

Very helpful staff

Er
Review №49

Easy in, easy out.

Re
Review №50

Very friendly and helpful

Ja
Review №51

Cant beat their prices.

sc
Review №52

Great service.

Ma
Review №53

Great service

Ge
Review №54

Very helpful

ha
Review №55

Someone is always there to help!

Co
Review №56

Awesome people

Le
Review №57

Worse experience ever.

wa
Review №58

Always trying to help you as much as they can even if they dont speak Spanish but try to understand you and help you

Ma
Review №59

They help me see the breakdowns and get spare parts

Information
11 Photos
59 Comments
4 Rating
  • Address:21605 Great Mills Rd, Lexington Park, MD 20653, United States
  • Site:https://stores.advanceautoparts.com/md/lexington-park/21605-great-mills-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 301-737-6072
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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