We stopped in-between oil changes today before a long trip out if town to have the car checked out. The service was fast and both of the guys working were very nice. They checked the tire pressure and topped off all our fluids. Would highly recommend them for any car service you may need.
We use them every time we need an oil change. They do great work. They are always friendly and quick.
They were very nice and professional. They told me where to park and had me out in 15 minutes. He even gave me a discount! 10/10 would come here again!!
Greg and George were both extremely helpful taking care of 2 cars for me today. I really appreciate the customer service.
I used a coupon I got off of Groupon but because of the excellent service it still would have been worth it without the discount. One of the quickest and easiest experiences Ive ever had.at an auto shop like this.
These guys are great. Fast and super friendly.
Everyone was so kind and so friendly! They even left my ac running in my car so it would be nice and cool on this 94 degree day. They were great!
No pressure sales and fixes what needs to be fixed. Fair price and very good service! Look for George and he will take care of you!
I’ve been looking for a new place for routine servicing due to change of management at the spot I’ve gone to for years. My way of thinking has always been good customer service is worth paying for & it’s what I look for when I spend money. Shout out to Cody for being so informative & patient with me. Took the time to explain my options & about my vehicle. I’ll be coming back.
George was my tech, he was friendly and through. The whole team was great. The whole process took about 15 minutes.
Very friendly and knowledgeable. I will certainly be back!
Very well organized. Polite and knowledgeable people working here. I was taken care of quickly. Clean waiting area, free water and coffee offered. Thank you for taking care of my car.
Recently I came through town on a trip and need my oil changed! I stopped in and was assisted by a young man named Cody! He was very thorough and professional! Personality and making me feel comfortable goes along way with me and the entire staff checked all the boxes! Very impressed by their professionalism and help!
Fast service. Great customer service! Friendly atmosphere. Does not try and take advantage of customers with unneeded services.
They got us right in and right out. Almost to quick. Not upset about that, but it says on my receipt that they topped of washer fluid and they did not. Just makes me think what else did they not do that was checked off as done. Paid $100 for 10 mins worth of work. Just wish they were more thorough.
Don’t ever go to this crooked Micky Mouse organization ever! I pulled in here for the sake of time for and oil change on my Titan. I usually go to Nissan across the street! I pulled up they showed me options I picked the $39.99 oil change. When they rang me up $104.25!!!!!! The said “Nissan “ had put the wrong oil in it therefore it was an additional $65.00!!!! I see why their parking lot was empty and I know know why people don’t recommend those flyby night places! Nissan is normally about 50-60 . They also blamed part of it on my truck calls for 7 quarts it holds 5.9
The guys were so polite and friendly. They answered all of my questions and addressed my concerns. I truly felt taken care of and everything was quick and efficient. I will definitely come back.
Very well maintained business. They are quick and efficient and will let you know about every detail on your vehicle! I really enjoyed this visit. Thank you!
They are efficient and friendly, George was great. I have been here multiple times with no issues
The service here was phenomenal. I was in and out in no time at all. The guys were super friendly and knowledgeable. Definitely recommend to everyone.
Very professional and friendly service here. Cody was very courteous and helped me get the best deal for the services I needed. This is my go-to place for oil changes
Great an fast service. Definitely recommend this business for any vehicle needs.
Everyone was so nice and helpful.
I dropped by this facility on a whim with three young boys in tow. The boys were greeted with hot chocolate and I was greeted with professionalism and kindness. Cody was amazing. He was so patient with my “girl knowledge” of my car and was honestly amazing. I knew I needed my tires rotated and after he assessed my tires he knew it was a safety hazard until I got a front tire replaced so he showed me what needed to be fixed and explained why he didn’t think it was safe to rotate my tires. I will most definitely be back!
STAY AWAY! I went in for a basic oil change and drove away with major issues with my car! I turned around and went right back & come to find out either 1) oil was put in my transmission by mistake or 2) my transmission fluid was drained completely my mistake. They still havent decided which story they want to stick with.
These gentlemen are fantastic! Hoo rsh!!!😎👍
10s across the board!!! I had the 2 most wonderful gentleman help me amd my 2 young children today. I cant THANK THEM ENOUGH!!! I had an issue with my drivers side tire after having it at the dealership yesterday. These 2 selfless men took the time to make sure every single bolt on each tire was tightened properly to make sure me and my family were safe. This is now my go to shop for oil changes moving forward. I highly recommend SpeeDee Oil change. The customer service alone is worth the stop! THANK YOU again Gentlemen!
Got me in and out in great time, just needed a fast oil change. This will definitely be the go to from now on. 10/10!
Great experience. Very great customer service and positive attitudes. And they had coffee 😎👍🏼
Fast and convenient service. Very friendly and professional. A little high priced, but worth it to be in and out in 15-20 minutes
I recently had my truck serviced at this location. The service and technicians were very friendly and professional. They apparently have a new manager, John, who introduced himself to me and was very honest and informative about my vehicle and its maintenance needs. Great prices and service. I would recommend this location to all my family and friends.
A little pricey for a conventional oil change, but they did a good job. I liked the fact that they checked on each others work. Thats important when doing oil changes.
Very female friendly... and I got to sit in my car 😊😊 Thanks guys at sunset
Service was great and very helpful with my questions. Highly recommend!
The staff are excellent, hands down, would recommend for oil changes. I was hoping to have my transmission checked, which isnt their fault, as they do not check sealed transmissions. With more and more cars having sealed transmissions these days, perhaps they should consider adding this service, or making it clear (in the ads/website) that they cannot service or even check fluid level of said transmissions.
The guys that work here are so friendly and do a great job! I love to come here to get my oil changed because they do it so fast! Great job and keep up the great work. 😊👍👍👍
Courteous and efficient plus great pricing🤪
Great service will definitely go back.
Great service. I was in and out in a flash and they took time to explain to me services that might benefit my high mileage car. I will use them again.
Very professional and efficient. Great customer service.
The best service today. Friendly and knowledgeable staff. Will definitely be back!
Great customer service!
Very fast..living up to their name
The staff is super friendly, honest and helpful. I had a great experience and will definitely be back. It was quick and my car looks great! Loved the vacuuming service!! Thanks guys!! Keep up the good work!
Super friendly and speedy is an understatement. Not only speedy but efficient. Oil change, tire rotation, new wipers, vacuumed, cleaned windows, checked all fluids and topped those that were low. All this in 25min? Absolutely. Granted I was the only one there at the time but being treated like royalty wasnt extra but included!!! Earned 100% of my business
Great service
This place was great for my oil change! The people were very sweet and funny.It was fast and there was no line to get my car serviced. My car was a high mileage vehicle but I didn’t feel any pressure from the employees to get either the conventional oil or high mileage.I would recommend to anyone in the area!!!
The wonderful staff here greets you with a smile. My concerns were listened to first and addressed. Upon completion of my service, I was given a comprehensive breakdown and review of the condition of my fluids and filters, along with recommendations for future maintenance. This was a great experience. I am very happy and impressed with the services my vehicle received here!!!
Awesome customer service! My wife took her car a couple months ago and said it was great service. Went today to get my car done and it was also a great experience! Staff very friendly and professional. Corey, Rodney, Bryant and Shawnta were FANTASTIC!!! Great job! Will be returning for all our service needs!!!
Excellent service the techs know exactly what they are doing and talking about. Also they dont push you to buy something you dont need
Manager Krystal went above and beyond to help me today. She not only did an oil change but a diagnostic test and found problems with my car which needed to be addressed.She explained the situation in such a way that I clearly understood what needed to be done.She is truly an asset to your company and the other staff members were concerned about me offering coffee water and periodically checking on me.I live the reminder given by the young lady who checked me out.Overall the service was greater than expected
All the way here from Michigan on vacation. This has to be the best oil change service I’ve seen. They vacuumed my truck washed my windows and had the regular service done. The extra 17 point inspection is included even with basic service. After the inspection they walk around the vehicle to explain point outs.
Another shop had told me they’d work me in for an oil change, but when I got there they said that couldn’t do it today after all. When I called here they told me to come right over even though it was now getting closer to closing time, even stayed a few minutes late to get it done, and did a great job! Definitely trying here first from now on!
This is great company to work for SpeeDee Oil Change very professional, company keeps you involved and in the loop with every decisions they make. They care about you family / home-life. Want to see you succeed in your personal life as well as your professional life.
Ok. Now this place is and will be the only place I come to. Quick easy service. From the time we pulled in until the time we left was complete great customer service. Krystal, Corey, and Bryant were excellent. Super fast and they know what theyre talking about.
I would definitely recommend to bring your car here. Very professional and very fast and most importantly very friend. Shawnta Clinton took care of everything and made sure my car was running right before I left
The store manager was great. He gathered my information and then once they pulled car in he came to recommend and educate me on the air filter. They were fast friendly and did a great job!
I just left from this location and I have to say it was great!! I was a little nervous about going here because when it was a Grease Monkey it was terrible... I went there because Walmart Auto was packed.I got to SpeeDee and was welcomed right away and felt valued. Everyone was kind and made me much happier (I had a rough morning). I was walked to my car and they gave me a breakdown down of everything they did as well as what I needed to replace. EVERYTHING was explained to me and nothing was sold to me. They fixed me up and sent me on my way.I have NEVER had such a good experience in my life when it came to automotive dealings!Thank you and I’ll be back :)
They were so fast, didnt pressure me to get extra work done, just kindly told me what they were concerned about. Prices were great! And the guys were so nice. Will be back very soon. !
Great place!! Staff always helpful & very knowledgeable. They also do great work & quickly. Will definitely go back when (if) I need oil change or any other job done!!
They always do a great job. Also good for getting new windshield wiper blades. Nice waiting room, fast service, and they bring any problems with your car to your attention.
Although the customer service was good and the employees friendly, they ripped me off with the coupon I handed them. The coupon specifically said $29.00 oil change for any oil type, instead of charging me $29 they only took $29 off the total, which still left me with a $120 bill. Yes, shame on me for not realizing this sooner, but you would hope to not have to worry about this sort of thing. I will not be going back here in the future. Be careful and always check your receipt before driving away.
It has been quite some time since I have enjoyed the type of Customer Service that I did while interacting with the staff at SpeeDee Oil Change. They went out of their way to help me with a situation that they could have easily referered me to another establishement. But they did not they took the time to assist me therefore not putting me out any longer than necessary. Great job, would highly recommend this team.
Great little place! I was staying the hotel next door and my car let me know I needed an oil change so I checked this place out first thing in the morning. I was taken in immediately as soon as they opened which was wonderful. After about 15 minutes I was taken back to go over a review of what the service dept found. Turns out I really didnt need an oil change my sensor just hadnt been reset. They took a quick look over everything and just reccomend I change some filters (they were out for me to look at and they were nasty). So I had them change the filters and top off my oil and now Im good to go! The wonderful woman up front even cleaned my front and back windshield and evened out my tire pressure! Such a wonderful place Ill definitely be back once we move to the area! Id give 10 stars if I could for sure
Excellent customer service at this location yesterday. Anthony did not have the filter I needed, but called the parts store to ensure I could go pick it up. He got my car into the bay quickly and also recommended other services in the future that I should be aware of. He was professional and thorough. I stopped here because I needed quick service. I got that and more. Thank you, Anthony.
Super accommodating crew. Even vaccumed my car and ran to get a new filter. Great experience, will be coming back for the next oil change.
They were fast and friendly. The manager was fantastic, kind, and very knowledgeable. He came in to recommend an air filter and I instantly said no. He was ok with me not buying anything. He then began to explain what each service does. I wound up buying a flush. Didnt pressure me at all . Under New owners and new manager.
I normally do not make post reviews but I must say this location was awesome the customer service was awesome and they also didn’t try to up sell me but only educate me on what was going on as they walk me to my car and show me Each individual thing that needs to be replaced. I even asked the manager if we can just cut some corners because I’m pressed for time and I must laugh the manager stated “Sorry Sir we do not cut corners here” so I can truly appreciate that. The manager was Shawnta and the rest of the staff was Bryon, Terry and Mark!!! My work invoice was (3308-4747)
Crystal and Shantel are extremely kind and efficient. I felt as I knew I would be taken care of and I will drive out of my way just for this location. Keep up the great work, ladies.
They have amazing employees, fast and friendly service. I highly reccomend.
Super fast! Friendly staff. Comparable prices. And they vacuumed my car as part of the oil change! Anyone that vacuums my car for me is a A+++! Will definitely be a regular customer here for all my car care needs.
Nice folks, honest pricing with no pressure. Easy in and out oil change.
Fast and friendly service! I love this place! Will definitely be back!
I can’t tell you how wonderful this location is. They serviced my car quickly and were very kind! Even vacuumed my truck which is usually cruising around with two little wild ones (aka it can get super gross).Thank you!
Staff were really friendly and professional. Service was extremely quick.
They were fast and thorough. George and Krystal were friendly and helped with the price. I highly recommend this shop.Fantastic Experience!
Wonderful staff and service
Beware of Grease Monkey they certainly dont treat their employees well & as some have said in their reviews here their customers are simply a dollar sign. Sadly, Dist. Mgr. Pierre Clinton is a joke and Cary doesnt return phone calls not to mention all the games they play. They charged a family member $100 for an oil change knowing they were an employees family now THATS ridiculous.
The Lexington SC location for SpeeDee was very professional and quick. The store also explained additional information needed to make my car operate better.
Great customer service, excellent workDefinitely a good place to bring your car for oil change and battery replacement.
Grease monkey staff went above and beyond to help with a tire.Staff was polite, helpful, concerned, knowledgeable and fun!5 stars!
Krystal and her team are amazing. They provide a family friendly environment with quality service at the best price.
Fast and professional service
One word. Up-selling. I went in with my wifes car to get an oil change. After they finished my car, the employee told my front brakes were fine but my back brakes were gone. I asked how this could be when I have sensors on the brakes. He said sometimes they are rubbed the wrong way. He told me he would give a good discount to replace my brakes. I thought something was fishy since my wifes car only had 30,000 miles on it. I took it to NTB down the street and they asked how the employee could see the brake pads clearly without taking off the tires? Anyway, I left the car and they called me back later to tell me my brakes were fine. I called my best friend (who recommended me to the place) and he told me the same thing happened to him with a different employee. I believe new owners/management took over at this location and this up-selling has become standard protocol. I called the management and they said they would look into this and offered me a free oil change. No thanks. Hopefully this review is seen by corporate (who I called) so they can stop this unfair and shameful business practice. They have lost a customer in me.***UPDATE*** Managers respond with generic posts to negative feedback stating they would like to hear about your experience. This way it sounds as if they are being proactive when really they are feigning interest. I called the district manager who responded to my post and left a message. No response for over a week. I guess they are not that concerned. No way to run a business.
Outstanding service, Krystal was very informative and I will be returning for my car needs.
Took my car for an oil change..they somehow forgot to put oil back in my car.. got down the road and my car quit working... needless to say I probably need a new engine. . I have taken my car there before with no issues. Not sure what happened. . I mean who does that? The employee should be fired!
Went there with my dad they made me feel like I was just money to them and so that people know grease monkey has no affiliation with take 5 oil went to take 5 oil oil change 7 minutes or less quick friendly service made me feel like a person not just a dollar sign
Man this place was so down to earth eveyone was friendly and knowledgable. the manager was excellent krystal was her name
Excellent, friendly and speedy customer service!! 10/10 would recommend!
Great people. Very knowledgeable and great prices . Very trustworthy service .
My wife had a really good experience at this place.
I stay in Columbia but I like the Lexington stag very friendly my my mom said Krystal was very nice and taught her a lot
Krystal was awesome they were super quick and did everything right
I visited Grease Monkey on 378 today and was VERY IMPRESSED!!! I found Chandler and Krystal to be more than knowledgeable and helpful and beyond friendly!! I would highly recommend Grease Monkey on 378 to any and everyone!!!
Great service today from George, Brandon and Charles on my oil change. 5 stars!
Very good service. Theyre also very quick.
Krystal was very nice, and informative, and I appreciated her efforts to earn my business. I WILL visit again! Thanks.
The team here is wonderful they are so helpful! I will definitely come here again!
Got my oil changed today, the crew was super helpful, and pointed out things I need to fix with my car. They worked super fast too
In AUGUST, I took my wifes vehicle in for a oil change and tire rotation. I was told I needed a new air filter, and based on the condition of the existing one, I agree to have a new one installed. On 8-8-17, the vehicle began sputtering and my wife barely made home from work in downtown Columbia. The vehicle would not start/run correctly. We had the vehicle towed to another mechanic, who informed us the air filter was installed incorrectly and the cabinet was not closed/locked, which resulted in debris being pulled into, and blocking the mass airflow sensor. The sensor was cleaned but it was noted it could be damaged. On 9-1-17 I reached out to the manager on duty, Herbert. He made copies of my repair invoice and he assured me that he would get with the store manager at 4pm when he came on shift, and they should be sending me a refund check within a week.Two weeks later when no check had arrived, I inquired again. I was told I should have received the check and that they would look into it. I waited the entire month of October and received neither a check or phone call. On ll-3-17 I reached out to Pierre Clinton, the Market Manager via phone. He assured me the check would be sent to me within a week at most. On 11-27-17 I reached out AGAIN to Mr. Clinton via email. On 11-28-17 I was told that he was checking into it and he would call me that day with an update. I never received that phone call. As of this writing (12-11-17) I have still received no response from Mr. Clinton or a check from Grease Monkey.UPDATEOn 12-19-17 I contacted Cary McWee. He was able to resolve the issue to my satisfaction the very same day. Had this been resolved within a week a two of my original issue, I would change my star rating, but as I do not believe it should take 3 months and multiple calls.emails to resolve such a simple matter I cannot, in good conscience do so. Nonetheless, I DO wish to thank Mr. McWee for resolving this matter in the end.