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Rock Outdoors
7440 NC-8, Lexington, NC 27292, United States
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Rock Outdoors
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Ja
Review №1

Excellent service, down-to-earth advice, not pushy at all, and a large, clean store with good selection. They had the kayak I was looking for, helped with advice on paddles, helped me load it all up, and Shane even gave advice on where to go in the area to get on the water. Great experience!

Ia
Review №2

Rented a paddle board for two days and had a great experience with the store and store staff. It made our weekend even more fun at high Rock lake. Great selection of outdoor supplies and gear!

Li
Review №3

My husband and I shop there today 9-20-2021 around 3:00pm. Husband was going to buy a kayak was told he could get a veterans discount. Then was told he couldnt. Im thinking the person name was Shane Dublin. Taylor the cashier said Shane said no to (Vietnam) veteran discount. Because of the ordering process. That they only got five kayaks in . Something about not getting any orders in 2022. My husband really wanted the kayak. Was upset about not being able to get his veteran discount. We live Sanford,NC this was a long drive for us. They gave us a veterans discount on another item. YakAttack through hull wiring kit. So why were not given a veteran discount on the kayak? Taylor the cashier missed the sale. Really hope that you will reconsider giving us a veteran discount. Thank you.

LA
Review №4

Awesome store with awesome staff. If you love the lake and outdoor areas this is the place to go. Smaller version of Bass Pro without the excess. Found a nice Kavu bag and an old coworker! Cant beat that on a Monday morning...

Ma
Review №5

Really nice store, the service is great!Thanks

Jo
Review №6

Sales people are very nice. Good array of fishing supplies, some camping gear, personal watercraft, clothing, shoes, bass boats and so much more! Fun little stop for sure!In addition they service boats. I cant speak to that since Ive never used them but they always seem busy which is a good sign.

Br
Review №7

Not even sure where to begin but Im extremely disappointed in the level of service at this Mercury certified service center.I originally dropped my boat off in the beginning of April and now, 4-months later I am still waiting on additional fixes.The initial finding was a misdiagnoses which ended in the need of a complete powerhead replacement-- a hefty 5-figure fix. My first time getting the boat back and it was leaking oil and experiencing power loss, not the outcome youd expect after having the largest bill the service center has ever seen-- a quote that was made jokingly while I was paying for it...Without getting into much detail, the boat has been back and forth to the shop several times since initially getting it back, each time still experiencing issues. I will give them credit, each time the boat has been returned, the service tech made it a priority of his but it is still disappointing to continue this back and forth-- especially when the only time I get an update or hear from them is when I reach out. If your boat is here for servicing, I highly recommend calling frequently otherwise it seems like there is no priority.I wish I could write a better review but my experience has sucked. For the most part the people there are friendly, the store/shop is nice and has great selection but I have been far from satisfied with the level of service I have experienced.I welcome any outreach to discuss and remediate...

Lu
Review №8

They have great selection of boats, kayaks and accessories. I asked for used inventory but they did not have a lot. Thats why the three stars, other than that great place

Jo
Review №9

What a great store! Full of inventory even in Covid times. Knowledgeable staff that are both kind and courteous. If they don’t have it, you probably don’t need it. The fishing tackle selection was designed by someone who obviously knows a lot about local bass fishing. Literally a one stop shop! If you’re in Lexington North Carolina, don’t miss it.

jo
Review №10

Staff was very helpful! I highly recommend this place!! I will definitely be coming back for all my boat needs!

Le
Review №11

Awesome experience!!! The staff made sure we got everything we needed and even provided assistance and tools for our new T-bone to support the new Kahu wahoo 12.5 we purchased. You guys ROCK!!!

Za
Review №12

Nice, clean store. Has a little bit of everything outdoor/ lake related. Beautiful boat showroom area with several boats inside on display. A good spot to burn a couple hours and a couple dollars.

Br
Review №13

Love our boat. Great customer service.

Pa
Review №14

Bought my Godfrey Sweetwater today!!! They have a great selection of tackle, and lures. Name brand clothing, electronics for your boat, awesome selection of Kayaks as well as paddle boards.

Co
Review №15

Nice showroom, busy for a Sunday. Never got approached by a salesman. Would have sold an engine if someone would have spoken to us since ours just went out.

Jo
Review №16

Rock Outdoors has a lot of fishing items along with some really nice boats. I guess that their prices are in line with other stores.

Br
Review №17

Great selection of quality products with a knowledgeable and freindly staff. Youll pay a little more than you would on line or in a big box store, but the ability to get what you need when you need it, especially on the weekends is worth it.

Ri
Review №18

Great place and friendly people . Recently took my boat there to have it serviced and fixed hopefully

Ma
Review №19

I have bought 2 new boats a Barletta pontoon boat and a new pioneer fishing boat from here.Both times I got professional service and satisfaction Amy and the owner made sure I was satisfied the service dept was great to kudos to Tyler he does great work in service. I like to keep my money local to great place to shop

Bi
Review №20

Interesting place to buy fishing, kayaking, and boating. Like a mall, but better.

Mo
Review №21

First visit was about 2-3 weeks ago. My husband and I came in to look at their boats. A nice older lady approached us and asked us if we needed any help. We spoke with her about what we were looking for. She gave us the info needed. We left. Came back a second time to price the boat we wanted. An older gentleman built the boat online for us and gave us our quote. We left. Went back yesterday to make some adjustments to the quote and place the order. We were approached by an unknowledgeable older gentleman. We told him what we were there for. He went and asked somebody about our quote. They said they couldn’t find it. He mentioned it could be in somebody’s filing cabinet drawer that wouldn’t return until Sunday. He knew we wanted to place an order, yet turned us away instead of getting somebody to help us. We went to Anglers Choice Marine today and ordered our $106,000 multi species boat (Ranger) instead of the Vexus we were going to order here. Still kept our money local as we like supporting local businesses. This company needs to work on their customer service skills. We also saw a lot of overpriced miscellaneous inventory while browsing.

Mi
Review №22

Service is good if your have deep pockets, Poor folks need to stay out this store....

Br
Review №23

This place is similar to a small bass pro shop. I was not expecting the amout of fishing tackle & clothing in this store. I thought it was just a boat store, but they have way more than just boats.

Ma
Review №24

Nice inside and out and the young folks are golden big ups to Rock outdoors

Ti
Review №25

Ive been there several times with friends and not one time have weve bought anything because your lures are out of stock and the other ones was over priced. Your fishing stuff is very limited. Only thing Ive bought there is a fishing rod holder for the kayak which you was the only place that had that model and it works great. You just need more variety of fishing stuff.

Dr
Review №26

Sales associate was nice and informative. Great selection.

Sk
Review №27

They saved our fishing trip!!! Due to my older cousin leaving the boat plug, cause he he forgot it. It was for a nitro boat. Luckily “ROCK OUTDOORS” had a kit and seal. We fixed her right on the spot! in parking lot. We had a good time on the water!! Thanks ROCK OUTDOORS ✊🏻🙏🏼🙏🏼🙏🏼

Be
Review №28

Great selection and variety packed. Plenty of new fishing gear.

Ch
Review №29

Great place to send your boat and seadoo titles off.

Mi
Review №30

Great staff. Very helpful. Competitive prices. Will definitely be back.

Ki
Review №31

I just rode on bye, I didnt wait on no Conor, besides, they dont take food stamps. LOL

Ja
Review №32

Descent store for most of your boating needs. They have a very good selection of pontoons but have not been able to secure a jet ski manufacturer. The sales lady that came to see if she could help was very friendly and knowledgeable. We purchased some Star-Brite cleaner at a good price. Some of the staff could be a little more friendly. You should always thank your customers!!! We will check them back out when we decide to purchase another pontoon.

Ky
Review №33

Friendly people great service

Sc
Review №34

I will be shopping with these folks from now on as much as possible. Super friendly and helpful.

Je
Review №35

Widest selection of kayaks I have seen this year. 2021

Wi
Review №36

Nice store, but mainly a boat store. They have a limited amount of pricey fishing and camping gear, but overall unimpressed given its advertising as an outdoor store. Sad as they have ample space to cover all your outdoor needs.

Ch
Review №37

Great prices and very friendly staff. They have a large selection of fishing and boating supplies.

ds
Review №38

They have live worms, and a well stocked artificial bait section, alot of kayaks and boats. Friendly staff! I enjoyed my visit!

Ch
Review №39

Great people to work with. Got our boat shrink wraped, they were great to work with and reasonable.

Co
Review №40

Awesome place!

gh
Review №41

Very clean and friendly staff. You can tell that whoever is in charge of the fishing section knows what they are doing, lots of good baits and brands that can be hard to find. Good selection of new boats as well.

Do
Review №42

Very nice, Rock On

Ta
Review №43

Great place for outdoor items.

Cr
Review №44

I loveeee this place, it is on the pricey side but they have my simply southern clothing that I wear just about all the time. If I had the money Id cash out one of those boats..

Co
Review №45

Prices are ungodly. The regular tumblers you can get at Wal-Mart for 3-6 dollars costs 35.00 here.RIP OFF

Lo
Review №46

Amazing quality products and the staff was super nice and easy to talk to.... Highly recommend

ke
Review №47

The place to buy a Hobie Kayak around here. Shopped around and found this place to be the most knowledgeable and they had the best selection. Caught them at the right time and bought a new Mirage Compass during their end of the model year sale, but not before checking prices on my phone where I found the same exact model at another local store that was a demo unit and $200 more.

ch
Review №48

Wasnt impressed and very pricey.

To
Review №49

Pretty high on prices but in a convenient location so its worth the trade off.

Te
Review №50

Good place to shop lot of prices are not to bad pretty good selection of tackle freindly people to work with

Jo
Review №51

This is a wonderful business, Craig Cooper and the entire staff are experienced, friendly and provide the best service. They have a one stop business for all your boating needs. They alway greet me with a smile. Craig is like the brother I never had.

Em
Review №52

Awesome store! Had a lot of different products that you dont see in the big outdoor stores. All of the Employees were very pleasant. Trevor helped us out with looking at kayaks. He was extremely knowledgeable and took the time to answer questions, chat about his experiences and genuinely help us out, great salesmen. Will definitely be back!

Ma
Review №53

Great place for boats

Ke
Review №54

Some prices are really high but I found kayak paddles for the same price as Amazon. That was a pleasant surprise so I bought 2.

MA
Review №55

This is an amazing place even if you are just looking! You will find something you cant live without. I love the selection of boats clothing and accessories. When I decide to purchase a boat Im going straight to them. Their staff is awesome

Ch
Review №56

Great selection of tackle and great sales service

Le
Review №57

Great place for service. Had my trolling motor and talon repaired. Very happy. Very nice people. Huge selection of boats!

Ch
Review №58

Excellent customer service and even better technicians. Brad was the tech that worked on my boat. He did an AMAZING job and explained exactly what what was wrong with my boat and what he did to fix it. It runs better now than it did when I bought it. Price was more than fair and I would highly recommend taking your boat there also. I dropped mine off on a Friday afternoon and got it back Tuesday morning. You’ve earned a lifetime customer! Thanks again, Rock Outdoors!

Ra
Review №59

Very knowledgeable and dependable

Ke
Review №60

Excellent customer service.

La
Review №61

I was really impressed with this place! Came in for some hiking gear and was surprised to find just about everything I could need for most of my other hobbies. Their prices were very reasonable and they were very kind and helpful. Im almost in the market for a new kayak and I know that this place will be my first stop. Really glad to have discovered it.

Ra
Review №62

Wonderful facility where you would not expect it. A lot new boats from which to choose. They also have a nice selection on fishing tackle and clothes. They have a little cafe and slot of unique items like coolers, kayaks, and skiing items.

Jo
Review №63

Great selection and prices! The staff was friendly, informative, and extremely helpful!

mi
Review №64

Always get my boat parts here. Very friendly service and they usually always have what I need.

Lu
Review №65

I was VERY impressed by Rock Outdoors today! The staff members were all incredibly helpful and friendly. The selection of boats and boards was great. I even picked up a couple camping supplies for our young Scout. Ill be back for sure!

TI
Review №66

Dropped my boat off a couple of weeks ago for service, all the staff is polite and knowledgeable.Turn around time was great considering the time of yearTech did a great job and are extremely honest.Found our new boat/outdoor center.

Yv
Review №67

Awesome addition to high rock lake. . Besides boats kayaks and paddle boards they have a wonderful selection of camping gear, water wear, and southern style shirts and outerwear. Some great shoe and sunglass selections. But best of all it has a coffee shop inside. We needed a coffee shop shop on the side of the lake. And great homemade pastries from a local lady here in town. Beautifully executed building. Will be back many times

Mi
Review №68

Very cool outdoor store. Very nice show room with pontoon, center console and bass boats. Friendly and helpful staff. Wish they had a store near kerr lake.

Cy
Review №69

This place is awesome. I love the rocking outdoor chairs. I want a boat!

Pa
Review №70

They have about everything you need and good prices.

jo
Review №71

Great staff. Clean and friendly. Can already say we Will be going back alot.

Du
Review №72

Stopped in the other day for the first time. I can say I was amazed by this places presentation and overly friendly staff. When it comes to prices the only thing I know is I ordered a wakeboard from Evo.com the night before and I wish I would have waited. Rock had the same board and binding package for about $10 cheaper. I couldnt believe that bc Evo was the cheapest place I could find it online. Its easy to say will definitely be getting more of my money.

Ry
Review №73

Nice place. Very clean; staff very friendly. Most of their floorspace is for boats, but they have a nice selection of outdoor wear, fishing gear, and ladies apparel (Simply Southern, etc).

Br
Review №74

Very unsatisfied! Took my boat in to have the tilt/trim repaired. After I picked it up and went to the lake I realized the cowling on my suzuki was not latched down at all. Zero of the three. I couldnt get it to latch so I called and the service guy said the seal was probably put on backwards and then just forgotten about because they get pulled off what theyre working on so often. I fixed it. After taking the boat out three times and it taking on an unbelievable amount of water each time, I realized they had not sealed the bolt holes after pulling the motor. I took it back and they did the repairs at no cost. No were sorry for the inconvenience or we messed up or anything other than one lady in a phone conversation before I took it back. To me it was bad service and bad customer service.

Ma
Review №75

Fast and convenient

No
Review №76

Awesome store, very friendly, super customer service, lots of high quality products, and wonderful service department and what better place than near the lake 👍👍

Li
Review №77

Lots of beautiful boats, golf carts, kayak s, canoes, accessories for outdoor and fishing. Clothes and footwear as well. Nice feature is a coffee cafe as well.

Mo
Review №78

Fresh new look to Lexington. A great place to stop in and pick up some outdoor gear. They have everything from Pontoon boats to backpacking gear. Great Staff as well. Stop in and tell them Monkey N Around sent you.

Al
Review №79

Found out theres a great little coffee shop inside here also. They use local beans from Perfect Blend. They also carry several local items in the store. Great addition to Lexington!

Ro
Review №80

I called for service of my 22 year old boat that everyone else practically ignored me to service. First call, service said sure, we can get that part and fix that control console, would you like us to order it for you? Ordered, came in, and fixed it in a week. Im astounded. And visiting there makes the big box store look like idiots, these folks are really knowledgeable, helpful and nice and they treat you like they want you to come back. Its a fresh experience in todays retail environment. The variety of product offerings is beyond anything Ive seen with high quality thats sometimes hard to find. Its the first time Ive ever seen Mercury, Evinrude, Suzuki, and Yamaha offered and serviced under the same roof. And the amount of quality skis, watersports equipment and accessories is a fresh surprise, were lucky to have such a nice facility here. Glad to see these guys and hope they do well!

Je
Review №81

Their service dept is terrible. Three trips, over $1500 spent and the boat still wont run. Would NOT recommend!!

Je
Review №82

Not very helpful. Called about a part. One person said yes they have it and one said no they don’t. Drove from Thomasville and they would not have someone take 2 seconds to all from the back to help me be sure I was getting the correct part. Will not be back.

Sa
Review №83

One of Lexington places kept secret. Like a bass pro shop.

Na
Review №84

The human resource manager from Rock Outdoors (ROK) reached out to me on Tuesday, May 28, 2019. Its apparent that ROK truly cares about their customers experience. Her charismatic attitude speaks volumes about the company. I have changed my review from one star to five stars based on our conversation alone.

Ne
Review №85

Awesome selection of Boats, Pontoons and Kayak. Good selection of fishing supplies and sportswear... Friendly Staff

Mi
Review №86

This place has everything. Only reason I gave it 4 stars and not 5 is because it’s a little pricey compared to others.

Jo
Review №87

Great people!!!

Wa
Review №88

I’ve taken my boat there 3 times went to have Minn Kota Fortrex trolling motor installed.went to put a circuit breaker in my electrical system and another time for general service and repair and each time my boat was ready within a day or two and everything that’s been done has been professional and precise!Everyone there is very friendly and conscientious about helping you get your boat the way you want it!They are awesome you can’t go wrong with Rock Outdoors their inventory is just wonderful I wish I could get one of their new boats.

Am
Review №89

Terrific price on what we went in for. Friendly employees and an immaculate showroom. We will be back!

Co
Review №90

The store is wonderful for the lake area, with very nice clothes for the whole family too. All the staff were courteous and helpful. Check it out for yourself soon!

Bo
Review №91

Outstanding customer service from everyone, especially Brad and Lilli! We are thrilled that you got your Hobie dealership! Were excited to see all the Vexus boats! The staff is knowledgeable about much, and enthusiastic about learning more. Did we mention the Leatherman tools?

Le
Review №92

Mostly boats here. Very little of anything else. Guess if you want a boat it is a good place, not sure about prices of the boats.

Dy
Review №93

Its a very nice facility with great product. Its expensive but thats expected of quality products. It reminded me off Bass Pro Shops.

Be
Review №94

Service is always great. Friendly knowledgeable staff.

Ad
Review №95

My bosses grandson works there and also other workers are nice and helpful and can telling you anything about anything fishing or anything in the store and very nice clean environment while shopping there to.

Ke
Review №96

Nice store but a little pricey. Ive called for parts a few times and no one picked up the phone in parts.

Da
Review №97

Was a great visit found the answer i was looking for the staff is very nice and willinh to help in any way

Lo
Review №98

Nice place, many options, good prices on clothes and other things in the store.

Ta
Review №99

Beautiful building and nice merchandise, but, slightly pricier than other stores🤷

Ti
Review №100

First visit to this store and definitely will be back!!!!! So much nicer and more friendly than Bass Pro in Concord. Lots of items to choose from!!

Information
99 Photos
100 Comments
4.5 Rating
  • Address:7440 NC-8, Lexington, NC 27292, United States
  • Site:http://rockoutdoors.com/
  • Phone:+1 336-793-4690
Categories
  • Boat dealer
  • Outdoor sports store
  • Boat repair shop
  • Boat trailer dealer
  • Fishing store
  • Marine supply store
  • Outboard motor store
Working hours
  • Monday:10AM–5PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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