Didnt have what I wanted but they took the time to look it up and had it at another store. Muchly appreciated...
The very first time they worked on my car. They replaced the starter and fixed the ac and I spend 400 some. Just after a few days ac went out again so we brought it back in and the cost to fixed the problem was 900 some unless we buy our own parts. So my husband brought in his own parts so the cost dropped down to 500 some. After we picked it up and drove it home, the car can turn off but not the ac. It was still blowing. Brought it in and they fixed that problem.
Had a great sale on a particular diesel oil that I will only use in my truck (I used to get it at my usual place for a great price, but they discontinued stocking it). Ordered online (for an even better price), and they were quick to have it ready on my way home from work. The gentleman that helped me was friendly and helpful.
Went to 3 other stores before finding a light cover for my travel trailer at Nap with them shipping from another store in a couple hours. I even got a phone call when it arrived.
They would not even honor the warranty on a NAPA battery that was well within the date code. I will never be back to this location.
Lots of unusual tools, Helpful staff and easy access.
Excellent old style service actually helps the customer and does not rely on the computer to say what works or what is available. Super friendly and helpful staff. Extra clean and organized. Best shopping experience in decades.
Very helpful and friendly. Even carried the rotors and pads to car for me. Had Volkswagen parts in stock
Shopping was great but parking lot was horrible. Got up in there with a 30 gooseneck. You need signage to keep big vehicles out. Gravel lot was washed out very badly and was impassable.
Scott is incredible on the parts counter. He went out his way to try to help me locate some hard to find old truck parts. Napa and Scott have earned my business.
Great service and high quality parts. This is who most repair shops receive their parts from.
The Napa auto parts store is a very good one. They have good products and knowledgeable staff. They have good sales.
Its a good place to go. Most of the time you get someone who is more than helpful, unlike other auto part stores similar to this one.
Some very educated people work here. i wasnt sure what the part number was for the part i was looking for and they were able to find me the part number for me and got me the part very quickly.
Always a great experience here! Knowledgeable and friendly staff and great products.
Better service and more knowledgeable staff than the other stores and the prices are just as competitive.
Very helpful staff Everytime Ive gone up here. Tools have an easier warranty than OReillys also. They just warranty it. No receipt crap needed. Ill go here again.
Didnt have what I needed but the store is very nice and the guy at the counter tried his best and got me to the right place.
Great store! New look for NAPA! Very bright, and the staff is super friendly and helpful!
Super friendly and knowledgeable employees and they went will up and beyond to find all parts i need. will be coming to them for my future part needs.
Excellent!!!!!! In a time where companies are untrustworthy and have no dignity or character these people really stand behind their warranty and respect that people are hard-working and should only pay when they are responsible, from this day forward they have my business Thanks!
I went into Napa hoping they would have a Bolt I needed from a car repair project which had to be cut off. And I guess Napa isnt a place to go for GM/Saturn bolts. I had the part # and the size, thread but they had no idea. But did refer me to Fastenal
Had my parts in stock, they were helpful.
Napa is starting to fade into the norm of auto parts stores like oreilys, autozon, advance etc. Sometimes you will get clueless poorly trained staff but the quality of their parts is still better than most auto parts stores.
Always Friendly with Great Advice when needed.
Only place around that carries the oil and filter for my diesel jeep grand cherokee
Only place in town that had part I needed right on the shelf.
Sold me a windshield wipers that wasnt right for my car. Took forever to get it right. One employee didnt want to help at all but another one was helpful.
Great service!
Ok
Had what I needed, and were friendly.
Always what I need