Best shop in town they go above and beyond to make sure all your needs are taken care of and your car is safe
I had a great, stress free experience at this place. I was referred by some group on Facebook and i am greatful to them for suggestion. Manny is very helpful, courteous and humble person. They suggest only what you need for car and service is at reasonable price too. Very trustworthy and reliable place to go for your car. They are very honest and value your time and money, and gives honest recommendations on car. I was in and out quickly on my brake repair at very competitive reasonable price. Thanks to the team and special thanks to Manny. Highly recommend this place . For your cars, go to this place and ask for Manny, he will take care . 😊😊. I am a Satisfied customer and will go again there for sure for future .
Manny and his crew are awesome. I trust them highly and I am very particular about who works on my vehicles. Lots of other choices out there. I go Manny as I have tried the others and left dissatisfied... keep up the great work!
Bad workmanship. Refused to reimburse $$ for the work that they ruined. Dont ever give them exhaust work. This is an oil change only shop
Great professional service. car breaks work like new one.
Consistently provides friendly, quick, and efficient service. This is our go to place!
Came in for a muffler and tail pipe. The service advisor noticed the incorrect muffler for our truck that was previously installed. When he looked up the correct replacement we discovered why as that muffler was gonna be $500 for the part alone. He got creative and saved us hundreds with a crossfit from another vehicle. That’s great service!!!
This place is A OK particularly the one at Irving Park Road managed by Nelson Cabrera.I recommended some of my friends to have their car fixed and all of them are satisfied.
I highly recommend Car-X in Libertyville for all of your car service needs. I have been a Car-X customer for over five years and could not be any more pleased with their service. Their prices are reasonable and they have excellent customer service. They go above and beyond to ensure customer satisfaction.
Go to waukegan or McHenry CarX. You will get WAY better service. Manny is completely unprofessional and rude every time I have gone in. And the way he talks to the employees make them rude as well. I’ve said “hello”, “thank you” or “how are you” on multiple occasions to the employees and they all just give a blank stare and completely ignore you. But that wasn’t my real issue.. I Went to check and see why my dashboard light went out (fully prepared to pay for employee time, diagnostic fees etc.) he just kept mentioning that their time wasn’t free (which I’m fully aware of, so no need to reiterate over and over again?) Didn’t even listen to me when I told him what was going on, continued to cut me off. I just wanted to know why my dashboard light wouldn’t come on and what I would need to pay to fix it. He mentioned my head light was out and wanted to replace the bulb and quoted me $40 for everything(Just bulb replacement and taking a quick look at my car). I told him I didn’t need it, and that I had just replaced the same bulb 3 weeks ago. Something else is wrong. He Didn’t listen. He then throws his hands up in the air and says “well then why do you even come here?” I was completely shocked at how audacious and rude he was being. And told him AGAIN that I only wanted to know what was wrong with the electrical issue on my dashboard and that I would pay for any time spent looking at it. He then said ok “give me like 10-15 bucks then.” Ok...? Super unprofessional and I gave him the money so I could just get out of there as fast as I could. He has tried to jump in my pockets every time I’m there and is super rude when I decline and say I would just like the service I initially came in for. If you treat all of your customers and employees like a burden as soon as they walk in the door why do you still work here? No I don’t have $400 to pull out of thin air and I don’t feel like dealing with you scoffing and cursing under your breath when I POLITELY decline. Idk if he was just having a bad day or what...either way,Completely unacceptable and I will never go back to this location. I will tell my friends and family the same .
The staff is very knowledgeable and definitely customer service oriented. They are honest about service needs and recommendations and truly consider the customers vehicle maintenance goals in determining these. The work is excellent and pricing is within reason and competitive. They also offer free ancillary services such as car loaners, shuttle service and exterior car wash which is a definite plus.
Great service and fair prices been a customer for over 35 years. Manny the owner is a great guy and honest.
Manny, who is very friendly and courteous, quickly diagnosed and (or one of his mechanics) replaced the control arm bushings and changed the oil on the spot on a Saturday and was done right on time as promised. The price was much less than what if was quoted at three auto repair shops in the vicinity. Very pleased!!
Had a tire catch a nail on Saturday. Most shops had closed by then, but they were open until 4:00. I pulled in a little after 3:00, and they were very quick to figure out what happened, patch the tire and have me on my way.Prices were very reasonable for the work as well.Good shop!!
CarX Libertyville has excellent service, price and quality that make up overall value. I have been taking all my cars for the last 15-20 years to Manny at CarX Libertyville. Manny is expert at diagnosis and provides precise solutions at the right prices. It is always a pleasure doing business with the owner.
Brought my 2018 Subaru WRX to Manny and his techs after the dealer quoted me like 650 dollars for an axle seal. Brought it to Car-X and Manny quoted me 150. Told him thats a totally fair price (alldata and prodemand have this repair listed at 1.0 hours of labor so this is a really good and honest price he gave me) and to go ahead with the repair. We had to order the seal and Manny explained it would arrive Monday. Monday the seal came and Manny installed it, he calls me to let me know unfortunately the seal was not the issue and that something else is causing the leak. He explained he was looking into it and would call me later with an update. Around 3pm Manny informs me that were all good to go!. I asked what the issue was, Manny explained someone had installed an aftermarket axle and had damaged the splines in a way that prevented the axle from seating properly. He explained his tech was able to clean up the splines and get the axle to seat fully within the transmission. Total bill was $200 (I happily agreed to the extra 50 given that they had to have put 3 or 4 hours of labor into this repair) out the door, thats FAR less than any other shop in the area would have charged. Manny and his techs saved my day and got my car working right, I will be back for sure. These guys are the best
The overall experience was excellent. Owner was pleasant and informative and did not try to sell me on random work that did not need to be done. The car parts and service was very reasonably priced and was completed in a timely manner. Would highly recommend.
Good service
0 starts if I could. This place needs to be seriously investigated for pocketing money. Break job quotes for $248, upon pick up I was told $402. I had to get the police involved being the quote was wrote down by the same man trying to charge me more. I walked away paying $248 as quoted because this form of Price gouging is illegal
Always the best quality and service for my car. Anything needs to be fixed or done and this place has the best prices and service. I definitely recommend.
Changed my tires and did a fantastic job! I also thought I needed new brakes pads and they told me I didn’t need them changed for another 10,000 miles. Great service and honesty. I will be back for all my car service needs.
The air conditioner in my Ford SUV was not blowing cold air so I took it to Car-X for an a/c recharge. Manzoor and his tech told me that it was blowing 45 degree air which is good. They noticed that it was just not blowing out very hard. They looked into it further and found that my cabin air filter was so dirty that it was blocking the flow of air. I left as a happy customer. Thanks guys!
Poor service. Didnt fix the problem.
Highly recommend- honest, efficient, and knowledgeable, I have an old Range Rover- it was due for some big repairs. Dealership costs were astronomical- Manny at CarX gave me the honest news- what was needed, what was not needed (refreshing!) and then Manny researched where to get the best prices on the parts I needed. Going forward, I will only go here for repairs on any car. Thank you!
Great people with excellent knowledge... did their very best to find coupons and offers to lower the price. My experience was great and Ill be back
Excellent service!! Owner very nice and fair. works with you.
I came here to get my muffler fixed and the guy was very nice. They fixed my muffler less than an hour! I was outta there and made it on time for work! Great manager
Outstanding service and at a fair price! They go above and beyond to insure the work performed is done correctly, timely and that you are informed. It was a pleasure doing business with them.
Wow!!! The prices are amazings and fair. Manny went above and beyond to assist me. I am going to advise everyone I know to get their vehicle repaired at the Libertyville Car-X.
Worked on my Mercedes. Very fair price and great work. Will use as my main show going forward.
Best car repair experience. They made it as comfortable as possible to get my brakes fixed
This is my go-to repair shop around town for oil changes and just routine car maintenance. Staff is friendly and honest. Prices are reasonable and I have never really had an issue here. I like that they check your car to see if there is anything wrong, even if you are just getting an oil change. Some places do this as well, but I have noticed that not all of them are honest about it. In Car-x, I feel like they are honest because everything that they have told me that needed to be replaced, actually needed to be replaced. For example, I started to notice that my serpentine belt was making some noises, but I didnt think much of it. Then I went to car-x to get an oil change, and they told me that my belt needed to be replaced without me even telling them that.
This place is great! Very friendly and helpful crew. Service is lightning fast. Prices are more than affordable. Im more than satisfied.
Oil Change October 3rdThe establishment down the street from CARX did not have the correct oil filter for my car so I stopped at Carx. Mr. Ahmad assured me that they had it and I would be in and out in a half an hour. Listening to the screeching and groaning of the lift made me uncomfortable as did the dirty, untidy shop but I figured he had already started so I would give him the benefit of the doubt. He came back in the office about 15 minutes later and said they would have to order the filter. When I voiced my displeasure he admonished me and said I had no right to be angry and that he promised me a half an hour and that was what it would be. The filter finally arrived and Louis started work on my car. As the time got longer and longer I would glance through the window and see Louis kicking the milk crate and just very upset with the way things were progressing with my car. I was growing more apprehensive by the minute and when I asked Manny how things were going he was very condescending and rude. It is my estimation that he would not have treated a male customer with the same disrespect that he showed to me. Louis finally had another guy come help him put the filter in. Once it was done and off the lift after much screeching it took two of them another 20 minutes to reset the change oil code. When I noted that there were two new dirty smudge marks on my seat, Louis cam out with a old rag and a spray bottle that would not spray. I refused the cleaning and left. Needless to say the entire experience was more like an hour than a half hour. I had a very uneasy feeling after I left so I stopped at the original establishment where in hind site I should have waited in the first place. They looked to make sure the filter was in correctly but when they checked the oil level they determined that the oil had been overfilled and had about two extra quarts. They finally ended up draining it and adding the proper amount back in. They cleaned the area around the oil reservoir which had oil all over it, rechecked the oil level, let me know they were going to order the proper filter to have on hand, charged me nothing and sent me on my way.I will never go to another CARX! They need to service their lift, clean their shop and get a new manager and more experienced help.
Really good shop. Joe worked on my car and he quick and the work was top notch. Highly recommend!
I had my rear brakes replaced easily got an appointment,the mechanic was honest explained the whole process, it was priced right, was done as on time, very satisfied with the service .
Was referred here by my uncle. Had great service from Manny and Deano with a great price. Would definitely recommend their service to others in the future.
Staff was very helpfulIng diagnosing low air pressure in my tires right before closing time.I appreciate it!
Manzoor and his team at CarX Libertyville were great. I had a problem with my car’s brakes making strange noises. He was able to immediately diagnose and even took his time to explain to me the mechanical aspect that causes the car’s problem. My car got fixed right away. Super efficient and excellent service!
Got a fair price for work here that was much better than AAA service even after member discount. Good customer service too/ personable manager.
Manny and Wilmer were great to work with. Wilmer is fantastic at diagnosing (and fixing) problems while Manny gave me great pricing.
Knowledgeable, competitive and reliable service.First time here but not the last as I was very satisfied.
Manny and his crew are extremely competent and fair. They are always my first choice for maintenance and repair for all our vehicles. It gives me confidence that I can trust this shop to keep my cars running at a fair price. I highly recommend Libertyville and Waukegan Carx for all your automotive needs.
Went to carx for an oil change and they were very helpful and funny and showed us everything we needed for our car and even gave us good discounts! Super good place definitely take your car here!!!!!!!
Great Service! Came in a little late but they were able to accommodate for me. Dont be like me. Make sure you call for an appointment!
I purchased a used car and I went here to get some tires put on the rims. None of the tires were balanced despite spending total of $74 on the whole thing. I had to get the car to my trusted shop. + they tried to over sell me a front shock. Turns out, all the shocks are like new. I would never visit this place again.
This shop is thorough and honest! They will take the time to diagnose the problem, estimate the repairs, and fix them correctly with quality parts.
Had a brake job, and alignment done. Very friendly, and car works great! Did not feel hassled at all, wonderful job. Will be back!
Car broke down 10 mins before heading to Florida.8:30 AM the owner went into hyper drive to find a rare part . By 9: he found the parts, had them shipped over and a couple hours later our family was on our way. Manny saved the trip.👍
I am able to go here and a variety of repairs some very reasonably. They are quick, friendly and honest. Highly recommended!
Car-X is awesome I was getting ready to take a road trip, Car-X was on time they made sure I was in excellent shape for the road . Brakes done oil change done . I’m ready for the road . Thanks Car-X in Libertyville. I’ll definitely be back good service and excellent workers.
Friendly staff! Great service
Theyre fast and very helpful. You definitely get more than your moneys worth!
They have a very cheap price, got to work on my car within minutes and it was quality. Highly recommend if you need a quick oil change!
Good service, fair prices. I was able to get my car fixed the same day that I dropped it off.
Normally I do most of my own car servicing. However, when replacing the struts on my wifes 2006 Acura TSX, I was not able to finish the fronts due to time and some very stuck bolts. After looking online I decided to bring it to this Car-X. The crew was able to install the new struts flawlessly, and also aligned the car, and changed the oil as requested. However, after a day of driving we realized the steering wheel was very much off center.Due to our schedules, we needed the work done right away, and they took the car in
Brought in my old Ford Explorer with a variety of issues - received a very honest and detailed explanation of the potential repairs from Rick. Not pushy at all, very friendly and offered valuable advice, despite risking his potential for a sale. I will definitely return for service from this Car-X in the future.
The owner is a great and helpful person.Great job every time
Awesome staff friendly team and they took care of us with a fair price.
We take both of our cars here for service. They do a great job and always stand behind their work.
I highly recommend Car-X. They provide great services at reasonable rates
I bring our vehicles here because of the prompt, courteous service and a comfortable waiting area.
Professional, quality and quick service. 5*
Super fast and convenient service for half the price as the dealer down the street wanted!
I have two cars that I take to Car-X for oil changes and more. They get the job done efficiently and let me know what I soon will be needing. I couldnt ask for more.
Great service! Nice waiting room 👌🏼
No complaints; solid effort I have to say on this visit. Speedy effort as they had my oil change done in less than a half hour.
Great service. Fast and reliable quote
I paid just $20 for an oil change and fluid check, and I was in and out in 40 minutes. It was very hassle free.
Excellent customer service! Clean office. I will be a regular customer.
Had my oil changed last minute a few months ago for a great price. Went to Jiffy Lube in Vernon Hills yesterday and they wanted $40.00 for the cheapest oil change! Needless to say I brought it back to CarX for an oil change costing $19.99 :-) upon further inspection of my 99 Honda Accord, Craig noticed the control arm on the left side was extremely weak (which I knew would need replacing prior to the inspection) had the work completed by the next morning for $300.00 and they gave me a loaner. Sidenote: My previous control arm on the right side was replaced by Platinum auto. Took them over TWO WEEKS and an out of pocket rental fee -_- I would recommend CarX to everyone!
Went to Libertyville for a used car test drive, I called CarX ahead of time to see if they can do a 3rd party inspection. RICK said there would be no cost - FREE. Its just that they cannot write up a list of defects because of their existing relationship with the dealerships. This is all good because I only want an honest 3rd party opinion.Test drive went well, drove the car to the shop and there was RICK! I mentioned I called in earlier and wanted an inspection. He asked for the keys and went right out. Took a short drive for me and jacked it up to look at the underneath of the car and stuff with 2 other mechanics.The car came out clean, RICK gave his honest opinion and I was assured that there was no costs involved. They had the car with them for a good 15-20mins, for FREE?! I was speechless and I could not walk away without offering them some beer-money :) Thats the least that I can do for such an excellent service they provided, for a new, walk-in customer!I am very impressed, these are the people who made my purchase a breeze. Thanks RICK!
I am a medical carrier. I was introduced to Car X when leaving Condelll Hospital. My tire was shredded. Car X was close. They had a tire for $50 and stayed late to put it on. 👍Three weeks later at the same hospital--my car wouldnt start. They remembered me. Sent a crew to my car and determined that I needed a starter.They had a shiny new one on hand! Their buddy towed me there. And I literally drove off in less than an hour!Car X was like my personal Indy road crew. And, in my business this helps saves lives. ❤️
Quick service with a great price to match! Time is money and they saved me both !
Great and timely service.
After getting new tires put on at discount tire they give you a promotional coupon for $60 alignment at car X( normally around $99 . Which is a GREAT deal of course I took it and went to a Car x to do alignment after all it saves me about $30. The guy proceeds to ask me Sir when was the last time you replaced your shocks and struts ? At this point I know where hes going with this and I say I know I need it done I will do it myself. He proceeds to tell me because your INNER and OUTER tie rods are loose. We will not do the job you are wasting your money now if you want sir we can order two front struts and inner and outer tie rods to the tune of $899 and do the Job but we wont do Alignment now. I am baffled at this point because if one tie rod is bad you would most likely need the other one done as well its only a matter of time. My brother is a mechanic and checked my car out two weeks prior and said ALL is good no rattles no loose nothing as he did a full inspection after doing my oil change. I left feeling like my car is a mess not safe to drive and I am scrambling to find money to fix it before this road trip. After speaking with my brother he said that weird I didnt see or feel or hear anything and since we did oil change I work from home I put on AT most 150 miles did not hit any pot holes nothing. He advised me to go to NTB and get a second opinion for $98 NTB did an all around inspection and told me no loose tie rods all is good and did my alignment and gave me 6 months warranty on it which CAR X did not offer any warranty. Bottom line is they wanted to make a fool out of me and make some money they took a big gamble lost a customer and made me feel like DOO DOO after I left. NEVER again will I go to them again WORST place to deal with not to mention dirty shop be advised STAY AWAY you will come in to get one thing and they will tell you that your car is falling part you need XYZ done. At this point i think they didnt want to do alignment for 60 since they normally charge around 100 which made no sense to me since if i came back and alignment is still off id have to pay again anyway to get re done since there is no warranty behind there work. UNREAL the guys name is SOCKET or something like that. I will be following up with corporate for deceitful tactics.
This businesss integrity and commitment to customer satisfaction is without peer and gives the customer exceptional value.
Good prices bad management
Great service every time, always upfront about what is happening.
Good job!
This place in my favorite for any car repair
Great place fast service and very knowledgeable. lobby was also very clean
Did a great job as usual!
Great service and friendly.
Good to repair my car here.
Took my car to get the exhaust welded back together, all you had to do was weld around and they couldn’t even do that. I had to get it re-welded by another shop because the welds CarX did had so many holes and they missed a spot. If I could give this place zero stars I would. The fumes coming up because of the exhaust leak made me feel sick
Good prices bad costumer service
I came in the other day for an oil change the manager Brian then proceeded to try and sell me brakes and several fluid services. Little did he know I just had them done at the dealership about 1 month ago. It was my first and last visit to this place. Be care full this man will rip you off!!!!!
I have used Mannys Car X for years and have had nothing but courteous service from him and his mechanics.
Excellent service. Every time I come here.
Theyve been working on my car for nearly eight years. I trust their advice and pricing over the dealership any day.
Good service ALWAYS
Great service!!
The best!
Great and fast service!
Bad job