I am a 20+ year customer of Duxler and strongly recommend them. We are currently on our fourth vehicle under Duxler care, and am very happy with their service. They are trustworthy, provide excellent services for good value, and they are on your side.
I have been a customer of Duxler for many years and have every confidence in their excellent, reliable service. Duxler front desk staff are courteous, knowledgeable, and patient. Duxler repairs are always done on time, both in the start of service and in the amount of time expected for repairs. They do not do unnecessary work and always explain/discuss next steps and recommendations. The waiting area is neat, light-filled and pleasant; its actually a pleasure waiting there and I look forward to taking my car in to Duxler. Highly recommended!
Mike, Bill, and their team have always provided excellent service to my car and excellent customer service to me. I have been a Duxler customer for many many years and I know with confidence that they will always provide great service at fair prices and would never bring my car anywhere else for service. Thanks guys!
I had a full aftermarket suspension set-up installed by Pat. He did a phenomenal job on the install, and he also took the time to talk with me before, during and even a follow up call afterwards. He even told me that he did some research the night before on some of the specificities of my car and how I wanted it done. I’m beyond satisfied and I highly recommended Duxler and Pat.
Very fair pricing for their work. Very professional and communicative. Theyll tell you exactly whats wrong and wont charge you for extra BS. Recently we had my wifes Lexus towed there to get some axle work done. They actually found there was an issue with the transmission as well, and let us know before we spent all that money with them. It forced us to have the car towed from their shop to get work done elsewhere but even though they lost out on the repair job, they were gracious in letting us keep the car there a few extra days before our tow truck arrived. Kindness all around, I would recommend them to anybody. Even if they are not exactly close by for you. The piece of mind you will gain with a trustworthy staff is well worth it.
Great service, as always. This visit was just an oil change, but every time Ive gone to Duxler, the staff has always been upfront and honest with me about whatever is going on with my car. They never try to upsell extra service and explain whatever work needs to be done in a clear manner.A couple years ago, they even told me not to spend the money fixing my old Jeep due to the cost of the work compared to the value of the car.This is a night and day difference from my local Jeep dealership, which constantly seems to find extra work to do and money to make...
Most recent experience was bringing a car that died to them at 3 on a Friday. We really needed at outcome to determine our schedule for the next week. They admitted they had a car ahead, but had ours looked at inside 45 minutes. They needed to install a new battery to test the electrical system. Battery was old, so that was fine. They called back 30 minutes later and it was only the battery. Savings on what we assumed was going to be worse, was great. DUXLER is great because of how prompt the service was for us.Previous work was trying to get tires online. Quite the joke. Brought the truck here on an afternoon, next morning new tires were on.
Mike & his team are top notch. I have trusted them with my vehicles for over 20 years. They are always very professional and perform quality work at a very fair price..
Repaired the frame replaced a brake line and replaced the axle joints. Did an alignment. Saved our Jeep. They even undercoated the frame. Did fabulous work and are so friendly to deal with. Would highly recommend
I needed to bring my car to the dealer for a recall fix and the dealership mentioned that there were issues with my car. They mentioned a number of things that had previously been fixed. I called Duxler and brought it to them the day after as I’ve used them for 15 years. They reviewed everything the dealership had said and mentioned the majority of things did not need fixing. They did repair my brakes, oil change and air filters for a very reasonable price. I will continue to trust duxler with all of our cars.
I always Depend on the Guys @ Duxler Firestone. They never steer me wrong. Top Notch! Will always recommend them.
I brought my personal vehicle in for service. I had them perform standard oil change and tire rotation. I also infomred them that I believed my motor for the cabin ventilation system was going bad (loud noise when turned on). They checked and verified that it was bad. They checked several distributors for the part, located it, and immediately replace it. Their service is always top notch and honest. Problems are corrected the first time. I have never had to bring back a vehicle once it is repaired. I have had to do that with other repair shops along Milwaukee ave. Prices are fair too.
As usual the service was excellentFrank Belluomini
Duxler rocks!They repaired my tire at no charge because I purchased my tires from them.Who does that? Unbelievably great service!
Bought tires for my aftermarket wheels here and got them mounted and balanced. Great shop with professional techs who know what they’re doing.
I had an appointment to have an oil change and new tires. My appointment was at 9:00am and my suv was done by 10:30. My service was great. Duxler employees are knowledgeable and I like how they treat their customers. I am very confident with their service.
I purchased their 3 year unlimited alignment service a little over a year ago. This was my first time returning to have it rechecked and it was super easy. I loved that they did it without insisting I have the original paperwork (because they store it in their system). When it was done I simply picked it up with a smile from the staff, no sudden discoveries of expensive repairs. Highly highly recommend this repair shop.
Ive been going to them for many years for tires, general maintenance and repairs. Duxler is honest, and they do great work!
The employees here provide the best customer service and fixed my tire with no problem. HIGHLY recommend for all your car needs.
I use to work here and our main priority is excellent service and to make sure customers leave happy
Been coming to Duxler Libertyville Tire for over a year now. Always greeted warmly and helped quickly. The technicians always do superior work. The manager Bill has always gone above and beyond to make sure my car is in tip top shape, whether it be new tires or something more serious. I highly recommend stopping by if you car needs service.
I went in with a flat tire and a patched it up for $30. They easily could have told me it wasnt repairable and sold me a new tire. The auto repair industry gets a bad rap sometimes. This place is trustworthy and honest and will continue to earn my business.
Really fair people here! My friend and I showed up desperate with a messed up jeep wheel assuming that we will need a new tire and these guys told us that we are trippin and we dont need a new tire they can fix the tire for like 30 bucks. Man my friend was so happy. They did a great job. Thank you guys.
The Duxler Tire team are professional and have great relationships with their customers. Theyve been in business for many years and its worth it for me to drive a little further for the peace of mind and quality of work. Service is done in a timely manner and at fair prices. I always make a reservation which helps everyone mange their time better.
Great selection, pricing, friendly and most of all, competent installation!! 4x Nexen NFera SU1 235/35-19 mounted on TSW Valencia. Would DEFINITELY recommend this place!
These guys are awesome. After I messed up by purchasing TPMS sensors online, which turned out to be garbage (couldn’t be activated), these guys were super-accommodating and even had me back after that to install and initialize their own sensors, which worked flawlessly. These guys are the real deal and I won’t hesitate using them going forward. Great job, guys!
Excellent job is all they do and in a timely matter. We have our fleet of vehicles go here. Mike is a cool guy 😎
Everyone was great. Amazing, speedy service. Guys were really helpful.
The true sign of an honest mechanic is when they tell you theres no work to be done instead of making something up just to charge you for it. Great service as always. Ill keep coming back!
Beautiful facility. I received amazing service from everyone I came into contact with. I look forward to my next visit and getting more professional work done to my car. I found my new go to place.
Use it everyday for work, started taking my own car there and I don’t have to worry about a thing. Recommend it regularly to friends and family in the area.
This is the only place I will bring my vehicle. It has taken me 10 years to find a mechanic shop I truly trust and these folks have never let me down.
They made it their business to take care of me especially since I live in south bend Indiana. Great customer service
Got a flat tire less than an hour before they closed. They took me in last minute without an appointment and my car was ready in 30 minutes
My Service Advisor Ken Weidner was outstanding. He exceeded all my expectations and went the extra mile to help me with my tire issue. He was extremely knowledgeable and friendly. First time visiting Duxler and now a forever customer.
Great crew. Dont try to talk you into unnecessary tires or repairs. Ill return!
Had a great experience. They are honest and very fair with their prices. They took extra time to make sure the repair recommended was the correct fix and their estimate of the repair didnt get jacked up with hidden fees at time of payment. If you are looking for an honest mechanic, look no further.
Have been a customer at Duxler for years. Went there today for a tire pressure issue and they quickly looked, solved the problem in just a few minutes and told me no charge. Wow -- this hardly ever happens anywhere. I really appreciate the kindness and service! Thank you so much!
We have been using Duxler Tire for quite some time now. We have all of our maintenance, repairs and purchase our new tires from them. We have had nothing but great customer service and very very fair pricing. Whenever I have a had a question they either already know the answer or will research it and call back with a very complete answer. I would never hesitate to recommend them to friends or family. When your looking for an Honest, Fair, Well qualified and friendly automotive shop..... you dont need to look any further than Duxler Tire.
Best compliment you can give a repair shop is that they are honest. Brought car w flat tire in...couldnt be repaired. Put on spare for me, packed up flat in trunk, and did NOT charge me a dime even though I have to get replacement through someone else. Outstanding....I will be back.
When you get your oil changed... they actually give you a FREE wheel rotation!I thought they made an error on my bill because they did not charge for both and went back to inform them they forgot to charge me. Thats when they told me its included.BEST DEAL GOING!Pretty smart strategy though as Ive now brought 3 more cars in and will buy my next tires from them for sure.
Attentive and professional customer service at front desk.
We had a great experience at Duxler Libertyville Tire and can’t say enough great things about this business. We traveled from New York to Libertyville, IL to visit a cousin and had a cruise control and clock malfunction. Without an appointment Duxler jumped right in and solved the clock issue immediately, then got us in to solve, repair and install the break switch in order for us to stay on schedule with our trip. They were very friendly, knowledgeable, professional along with reasonable pricing. You want stellar service, add Duxler Libertyville Tire to your contacts, they will be there for you!
Mike and the guys run a very trustworthy and straight forward shop.Tires are reasonably priced and if something doesn’t need to be fixed that you were told otherwise elsewhere, they won’t force you to fix it.They’ll do their best to provide the correct solutions in a timely manner!Myself and my family have been using Duxler Tire for over 10 years and I wouldn’t recommend anyone else!
Friendly, knowledgeable, and trusted team!I have been a customer for 20 years and I always can depend on a great job, at a fair price. The team can be trusted with both planned and unplanned service needs.
These guys are awesome! Will go back for all my vehicle needs.
Employees are kind and knowledgeable. By far the cleanest shop Ive ever been too. The owner of the shop was very hands on and provided top quality customer service. Highly recommend!
Hones people whobdo great work!
Excellent service. Very fast, professional and great customer service.
Great service. Quality work. This is my good to place for tires.
The service here is top notch! Mike and his team care greatly about the quality of work his staff does and the happiness of his customers. They are always helpful in answering questions about service and going the extra mile to give you the best service possible. Thank you for years of great service.
Love this place! They always take care of us, only place Ill take my cars
I really like firestone Libertyville, it is my first option for any repairing work on my vehicle. They provided professional services and reasonable price for all kind of work. Strong recommend to everyone!
I just went back for the 115k oil change and general check up. Nothing has changed since my last visit. Im 100% happy with Duxler Firestone.I have been taking my cars to Duxler Firestone for service for years. They are reliable, trustworthy and have fair, reasonable prices. They have fit me in at various times when I have had last minute emergencies. Also, they dont talk down to me when they explain to me what needs to be done. Its always a pleasure going to their shop. I just went in for the 110,000 mile oil change and nothing has changed. Duxler is still the best!
My family has been taking our vehicles to Duxler for the past 15+ years. They are a phenomenal mechanic! Very honest and trustworthy! Would highly recommend them!
The guys are Duxler are honest and go above and beyond in their service. Their prices are great! I take my each of cars there and recommend them to anyone.
Good service but I gave them my email address... BIG mistake. They instill the fear of god in you because you dont take your car there for service. Very disappointing
Great service and staff at this dealership. Always fixed right the first time. They’ve been in business for many years and know most customers by name. That’s impressive and shows they have a loyal following. I suggest making an apppointment because they get you in and out in a timely manner.
These guys take care of their customers. I recommend them to my friends.
These guys are great and have fair prices!
Today, 10/03, i had the worst experience with this shop. Ive made an appointment for a full check up on my car at 8 a.m. When i made the appointment they told me itll take up to an hour or two. When i drop the car off i verify the waiting time and the guy that helped me confirm. So i left it with them and went home. I called back around 10:30ish a.m to get a status on my car because i havent had a call from them. The person i talk to told me they still had it in the shop and the mechanic was still looking at it. So i gave them more time, had me thinking they working on my car. 12 p.m hit i decided to just go to the shop and wait there because it been 4 hours since i drop the vehicle off. When i arrive i check in with the guy that was in the front that ended up being the manager. I told him i was here to check the status on my car, so he went to the back to check on it. 5 minutes pass and i notice my car outside, in the same spot i parked it in the morning. The manager tells me that they have not brought in the car to service it because they are busy. I was so mad because the appointment i had that was going to be an hour or two long did not happen. Instead i wasted 4 plus hour of my day waiting for these people to tell me that they havent even touch my car. I dont know what is the point of having an appointment if they are just going to push it back and get to it when ever they wanted to. What got me more mad was that they didnt even called me to tell me they were busy or that they needed the car for half the day. I wasted all that time for nothing. Now i have to find somewhere else to get my car service.
Great people! extremely knowledgeable
Been coming here for 20 years with no issues
Absolute best service shop I have ever dealt with. They will tell you honestly what your car needs, and whether or not its safe to drive if you cant get the work done right away. They never try to sell you unnecessary work just to make a buck like most places do. They are trustworthy, and will go above and beyond to make sure you are well taken care of.
Ken over at Duxler’s is easy to work with and quite accommodating. I’ll definitely plan on doing business with them going forward.
This is the only shop I go to now if I have any option at all! I have a lot of anxieties when it comes to dealing with mechanics at most shops, but the people at Duxler firestone have always been incredibly honest and very straightforward with what my car did and did not need! I would absolutely recommend the shop to anyone and everyone!
Mike Foster and his team has been the there for my family, for 25+ years! Always providing the best service and the best advice when servicing all of our vehicles thru the years. He is always concerned about the safety and well being of everyone who drives away in any vehicle that they have serviced. I have never had to worry about pricing because it has always been competitive and they have always provided exceptional service.
The cheapest synthetic oil changes Ive gotten. They are also the only place that has put the correct mileage on the sticker reminder for my next appointment; with synthetic oil I only need to change it every 10k miles, not 5k or even 3k which other places have put down on the sticker and makes it seem like they were trying to cheat me. Easy to get an appointment and they drive me to and from work and are very nice. So far I am pleased the three times Ive come and will continue to go for my car needs.
I have been going to Duxler in Libertyville for a long time for several reasons... everyone there is professional, friendly, trustworthy and reliable. When they say you will be out of there in an hour, for example, they hold true to their word. Further, the amount(s) they charge for work is totally reasonable. I have referred many people to Duxler, and will continue to do so. Its a pleasure doing business with them!
By far the most honest and straight up tire shop in the area. Their staff is well trained and pays close attention to detail. Most wait times are quite pleasant considering their decent lounge area with a coffee/expresso machine is available as well. Definitely, the primary choice.
I have taking my vehicles to this Firestone for over 35 years. Mike Foster and his staff are honest, thorough and stand by their work 100 percent. Its a big shop with a small town feel.
5 STAR service. I was very pleased with friendliness and attention to detail.I will definitely come back for future service when needed.I highly recommend this place to anyone.Great pricing :D
These guys are great. Prompt and courteous. Highly recommended.
Exceptional service! I bought snow tires here, and they store them for me so I go every fall and every spring. They do a great job, and are very friendly and professional.
Called Monday 11/11/19 about getting tires mounted balanced and an Alignment. They said Wednesday, called them right when they opened and asked if I dropped it off now if it would be done by 3 p.m. This is a yes or no question. I got we can try. So when I called Monday nobody made me an appointment now I get we can try. Well kind of hard to get home if trying doesnt work. I will use another company. We send them a lot of business from my work but I guess Pomps will be the first choice in the future. Frustrated that I wasted 3 days and now have to start over.
All my cars will go here for any service, major or minor. You know you’ll be fairly charged, treated with respect, and convinced your car was serviced by professionals. Trust is earned and these folks have earned my trust and loyalty.
Great customer service and staff! I highly recommend Duxler .
My family and I only go to these guys with any issue regarding our cars due to the fact that they are friendly, knowledgeable (can put car terminology in laymans terms) and efficient. Josh, Bob, and the whole team at Duxler are amazing. We have never had an issue with this company and I highly recommend their services!
These professionals saved my butt!!! I was heading to Green Bay, Wisconsin from Indiana for a very important work event when my car died on the freeway about 4 miles away. I called Duxler just 3 hours before they were closing on a Saturday. They assured me that if I could get my car towed to them, they would have me on the road in time to make it to my appointment. I was figuring that this was impossible and that I was going to miss my event and lose a lot of money as well.When the tow truck pulled into their lot an hour later with my sick car, it was like we had landed a med evac chopper! Two mechanics rushed out to my car and had it in their service bay before I was even in the waiting room! The manager had already ordered the needed parts and the team started immediate surgery! I walked to the adjacent strip mall, ate a calming lunch and when I returned 40 minutes later, the job was complete! I made it to my destination with 17 minutes to spare thanks to the experts at Duxler.You guys rock!!!!!!
We have purchased tires and used their service center for a number of years. They are honest, efficient, and reliable with good customer communication. I recommend them with confidence.
Its no surprise why Duxler has almost a 5-star rating. Each and every one of the guys are there to help you and never make you feel rushed... Always going above and beyond almost every single time Ive taken my car to be worked on. Im thankful theyre in our neighborhood!!!!!
Best service and staff around!!!
Excellent shop to bring your car in for all tires and automotive needs.Mike and his team are the best in the business.
Excellent trustworthy service. Owner and staff always pleasant and accommodating. Spotless shop. I would take all my service needs there. I love the loaner bike/helmet option and the lobby service bar!
Services are fast, but very pricey....they charge for break inspection where others are free.Follow up conversation I had with the owner.Theres a true feeling of honesty came from my conversations. Definitely worth a second look...
Took my Honda for A16 service. This one has some sentimental value, cant let go. Over 110,000 miles, A16 calls for oil change and VTM-4 rear differential fluid change, and a few other small fluid things that would add up in a hurry if needed to be replaced. These dudes called and said that nothing needed to be changed but the oil. They check every other fluid under the sun and sky, all were crystal clear. But how would I know ? Very honest and dependable.
I go to Duxler for my oil changes and bought tires from them last year. The service is fast and the crew is friendly. The shop and facilities are also nice and clean and you dont get any slick talk like you do at the auto dealers service department.
Excellent service, prompt, professional.
Fast service; great price, and they even changed my oil! Thanks Duxler!
Ive taken all of my vehicles here for the past decade, and my family has used Duxler for longer than that. Always friendly, knowledgeable, and reasonable. Ive never had a bad experience, and Duxlers work is always top notch.
Duxler is the best, wonderful staff always pleasant and the work done is always above the norm. Wouldnt hesitate to go back or recommend to anyone. Lee G
I was referred by local, had great experience, they took care of me very well, also followed by phone call to make sure everything was good with my tire purchase, will return
We have been going to Duxler 25 years. It is always a great feeling to have when the repair is taken care of correctly and honestly. We do not leave Duxler with the same feeling we did when it went to the dealer. The guys are great and very friendly. It means a lot to us.
Needed to get my tire checked out as it was leaking air. I have a place near my residence that I always go to because they are competent, trustworthy and fairly priced. But I couldnt make the drive home and found this place close to my work.I am always a little skeptical of auto repair places because I have been burned a few times. This place was highly rated and from the initial phone call I knew I was in good hands.They were accommodating, friendly, worked quickly, priced fairly and informative. They treated every customer with kindness and respect. If you need work done on your car, Duxler Libertyville Tire is the place to go!
Just, Honest, Quality, auto repair and maintenance. Competitive pricing. A repair shop that you can trust!! Ive been taking my cars there for years now.
Always the best!
Michael Foster took excellent care of my fleet vehicle today - fast knowledgeable and efficient service . Thanks guys .
Excellent customer service and good price.