Im a mechanic and have a few other mechanic friends. What I have seen from this company is nothing, but honesty. A mechanic you can trust is worth every dime you put into your car. Maintenance is a must. Hope you have the privilege of visiting this small mechanic shop someday soon.
I’ve been bringing my 98 Jeep Cherokee to Ken for nearly 3 years and am beyond satisfied. Ken’s vehicle expertise backed by excellent technicians and superb customer service led by Sam in the front is what keeps me coming back. Kar Care goes above and beyond to make sure I am hitting the road safely and gives me honest projections of what my vehicle may need in the future. Even when I’m broken down on an off-road adventure, Ken can diagnose over the phone and provide expertise to get me out of the lurch- time and time again. I am grateful for the Kar Care family. Give them a try- I know you will be satisfied!
Excellent customer service! Even when they werent open, they responded quickly through their Google listing!
Their mechanics are knowledgeable and skilled with newer and more classic vehicles! They understand a working person needs their vehicle back and on the road.
A little pricey but to be fair it was electrical issues. Great service and fantastic turnaround time. Was diagnosed and fixed same day.
Great staff! Great work! We have been customers for years. We can depend on Ken and Sam to get to the problem quickly, provide a solution and fnish the work correctly the first time.
Had yellow wrench light on 2010 Ford Explorer. Codes said random misfire. Changed plugs. Still wrench. Changed wires. Still wrench. Ken did some heavy research on Ford and found old post on issues with old displays causing false yellow wrenches.Note original code p00300 is gone and AutoZone reader says no codes so Ken did fix the codes.Need to decide if it is worth $500 for a rebuilt display.Very happy with Kens determination to fix an intermittent problem.Very impressed with all of his customers opinion of the shop.If you have an easy problem, go to Ken.If you have a tough problem, go to Ken.Also thx to Terry and Sam!
Ken and the Kar Care team helped us out when we needed emergency repairs. They could not have been more professional, reasonable, or understanding. Truly exceptional and honest service. Thank you, Ken and team!
I just moved to the area recently and was looking for a local shop to service my vehicles. This was my first time at the shop. It was very clean and Ken obviously knows what he is doing having been in the business for so long. I will be back to Kens shop should I need any other service on my vehicles.
Best auto company in the business! Staff was professional and kind.
Professional, knowledgeable, transparent, helpful, no pressure, and great price!
Nice crew! They were fast an friendly. They did not press me for repairs that I did not need or would not help, and gave suggestions. All the pricing was clear!
Everyone there was super friendly, very informative, did a thorough inspection of my car, and helped me find the fix to my car in a timely manner.
They were extremely helpful to get my lights back on this week and I am very grateful. They were all super friendly and didnt overcharge or run up my tab like some places do.
I have been bringing my car since I bought it and they always accommodate me in a timely manner.
Always absolutely fantastic. Dont try to tell you that you need things you dont and have helped me out of a crunch more than once.
This was my first time at Kar Care and I am very pleased with everyone I had contact with. The desk staff were helpful and the cost quoted was exactly my end cost. My technician completed the repair quickly and to my satisfaction. All in all a very pleasant experience.
Hands down, the best place I have had my car services done. Great work, great service, and all for a great price!
I highly recommend Libertyville Kar Care! They promptly found the issue with my car and fixed it for me! The staff was polite, professional, accepted my warranty and were willing to help me.
These folks continue to amaze me. I had a stubborn issue with the heating that the dealership couldnt solve. Ken took on the challenge and figured it out. When they initially were stumped by the issue, they were completely honest about not knowing what was causing it and that theyd have to do some trial and error. I appreciate the humility and willingness to stick with it until the car is back to top shape.
Very professional guys. Well versed with every car problem. Always a pleasure to deal with, very efficient in getting the job done and done well!
Great company! looking for an honest repair guy? LIbertyville KAR CARE is awesome and will repair what needs to be repaired!
Needed an inspection on a used car I was buying and they were quick, thorough, and well priced.
Very friendly and clean shop
I was treated with courtesy and professionalism from the start. The service was done in a timely fashion. Thanks guys!
Words cannot even explain how awesome this team is. The owner Ken is simply amazing! Ive been taking my car there since I bought it and it rides better now than when I got it and Id do the same with my next car and the next. The level of integrity and honesty that this shop operates on is definitely a breath of fresh air. I would recommend this shop any day. I dare you to give them a try! You wont regret it! Wait and see!
I always worry about going to a new shop. But I Highly recommend Libertyville Kar Care, they are great. I bought a 1995 corvette and on the way home from the dealer it was smoking from a major oil leak at the intake manifold. I used repair pal to get an estimate and they recommended Libertyville Kar Care. they set up an appointment right away and scheduled a loaner car for me. the work was done fast and even done for less than originally Quoted. I feel that shows that this shop is honest and trustworthy. I will be taking my car there from now on. I will recommend them to everyone.
Very professional guys. Well versed with every car problem. Always a pleasure to deal with, very efficient in getting the job done and done well!
Dont waste your time
Unfortunately my warranty company CarChex has been terrible but Sam and Ken at Kar Care have been excellent at working with them, greatly appreciated!They have a shuttle service and will drop me off at work and pick me up after or if will take more than the day will get me a rental and cover the 1st day. These little things make a big difference!
Ken is a fair honest kind and knowledgeable car guy - I’ve trusted two companies fleets of vehicle to Kar Care for the last four years . They went above and beyond on my ford sprinter van with honesty in the diagnosis and warrantied a repair in the power steering line that they could have lied and charged me for . A step above the dealers with fiat pricing and professional service . This is the best place to take my cars .
Excellent customer service, best price. Great knowledge of foreign and domestic car.
Great service! Great People! Great Place!
Honest and reliable service for a great price. They are the best!
Got a tire plugged there for around $20.... back November 2017....so I decided to take my car there for an estimate and diagnosis on an exhaust system issue and a vibration issue. They charged $74.50 for my diagnostic, didnt give me a print out of the estimate but, stated that a new muffler, catalytic converter and all piping for $1000 something or an alternate repair for $500 something... The vibration needed new engine mounts for $880 something or recommended the warrantied mounts for $1200 something..... My car is a 97 Camry with 60K miles.....and not valued at the cost of the two repairs.Took my car 3 blocks west and got a new flex pipe for $175 installed and exhaust is running well.....
Had some work done. completed in a timely manner. will go back for all maintenance/repair issues.
Ken and his team have always been fair and honest in my multiple experiences with them. They never try to sell me unnecessary repairs, they keep me in the loop with ongoing repairs and have never done work on my vehicles without first calling and being up front about the cost. Would definitely recommend.
Excellent customer service! Brought my car in with brake issues, technicians were fast, knowledgeable and my car was fixed the same day! I would HIGHLY recommend Kar Care and will definitely be using them again.
Honesty and integrity along with knowledge and thoroughness set Ken and his team apart at Libertyville Kar Kare. Weve just moved to the area and friends from town recommended Ken and his team. Its great to know we can turn to such great folks when we have the need.
For over a decade, I have trusted Kar Care to keep my vehicles in fine working order. I have never been disappointed. I am grateful for such reliable service.
I own a 2005 Honda Civic, and I plan on Kar Care keeping it on the road for many miles more. Ken and his team of mechanics replaced an aluminum oil pan and cap, and a right engine mount for a very reasonable price.
Recently I’ve been doubting my regular mechanic. I called Kar Care asking if they could verify the problems my car supppsedly has and asked about an oil change. They got me in immediately and verified my ex-mechanic was raking me over the coals; both in pricing and what needed to be done. I will definitely be back anytime my vehicle needs work!
I have been using the services of Libertyville Kar Care for nearly a decade. Shop owner Ken Anderson and the Kar Care employees are courteous, friendly, and very knowledgeable about car repair and maintenance. I am grateful to Ken and the Kar Care team for helping to keep my car in fine working order.
I have used Kar care since they opened, Ken and his team always do a great job and they do it right the first time! Highly recommend Kar Care !
I stumbled upon them by accident. That was 18 mos ago. I will recommend this business any day. Ken Anderson (owner), Fabio and their team are a amazing bunch of guys who go above and beyond their call of duty and they believe in having lifetime customers.
By far the best service i have experienced. Had to get my car fixed multiple times in the last couple months and they are reliable, prompt and very informed.
Ye not bad but bit expensive for alow puncture but staff nice
Ive been working with auto repair shop owner Ken Anderson over the last few months and Im impressed with the passion and knowledge that he brings to the table. I highly recommend doing business with Ken and Libertyville Kar Care.
Kar Care does great work! i would highly recommend them. And Ken is awesome!
Ive been a regular customer here for the last 3-4 years. Fair pricing, honest and smart people, and the hospitality keep me coming back. Excellent place.
I’d been dealing with car issues for over a week, waiting on another shop to get back to me about even looking at my car. This place finally got around to getting me approval for a rental, as is needed for my warranty to pay the rental cost, but they were giving me a car much smaller than mine. I was desperate to get answers because I was in a time crunch, needing to travel in a few days time. I called Libertyville Kar Car and they helped me out that same day by arranging a tow to bring my car from the other shop back to them—and they looked at my car by the end of that same day. Turns out some pretty significant repairs were needed, so they helped arrange me with a rental that actually met my family’s needs size-wise. From start to finish these guys were helpful and thorough. I felt like they valued my business and were people I could trust. Hopefully I won’t need any more repairs any time soon, but when I do, I’ll definitely be back!
I took the car for a fault in the gearbox/cluth, and at the time of the pet, noting was detectes, anyway,Kar ave me the peace of mind, that something happens, he would go to help me. I did not have to pay for his services. THANKS LIBERTYVILLE KAR CARE!
I asked for a high mileage oil change. I got that. But I also got an inspection I was charged $20 and didn’t ask for it. 😳 Charged over $70.
I highly recommend taking your car in if you need work done. I took a car I was going to potentially buy in there and the check up they did on the car was beyond anything I could have asked for.I wish I lived closer as I would take my car in there no doubt about it!
Great service! I highly recommend bringing your car here.
This place is definitely a scam! Do not bring their car here. They have no idea what theyre doing, dont charge you fairly, and do not work with you!
Road flat towed in. New tire procured and installed in less than 2 hours. Excellent Service experience!
Ken at Libertyville Kar Care really helped me in a pinch. My tail light panel stopped working and he was able to replace it and get me back on the road quickly. He and his staff go out of their way to help you.
Im a new customer and very satisfied !
My experience thus far has been wonderful. The employees are friendly and prompt to assistance you
Ken and his crew are #1, thanks again!
Nice shop, great customer service.
Switched from the dealership based in a recommendation from a friend. So far I am really pleased! They got the car in right away and charged me a lot less than the dealership quoted.
Hired to inspect a used 2008 Camry Hybrid and note any defects or maintenance required. The inspection report was detailed and was able to perform maintenance at a reasonable rate.
Top notch all around.
Do not go there to install BAIID device. i made mistake and it cost me a day at work and tow expenses . While installing device they run the cord between front door and car body. It caused device to not receiving info from a blower. Shame......on them.
Fast and friendly people