This dealership is truly one of the best around! The staff cares about their customers and makes everyone feel welcome that walks through their door. Don and George make the purchasing experience easy going and want you to feel great about the Indian brand and your purchase. Todd and the crew in the shop stand behind the Indian motorcycles and truly care about their work. Todd, went all out to make sure I was happy with my bikes modifications and went the extra mile to make everything right. I would definitely recommend this dealership and look forward to doing more business with them in the future.

George and the team at Indian Motorcycle of Libertyville have entertained my drooling for quite some time. Ive been in more than once as I admired both the 2018 and 2019 Chieftain Dark Horse and George has always answered all my questions and taken the time with me. While the Darkhorse sat outside my price range for now, I stumbled across another manufacturer that they had taken in on trade. This bike fit the bill and the bankbook and once again George took the time to talk through options.In less than half a day, I was approved for financing and was able to take delivery from the team at Indian Motorcycle of Libertyville. The crew cleaned up the bike after my test ride and checked all the pressures and fluids. Accounting got all the paperwork ready in no time as well and I was in and out in time for afternoon rush hour!Its very telling to the professionalism and courtesy of George and the team when they take the same care to sell something other than the house brand. I know a new Indian is in my future and there is no doubt Ill be back to the crew in Libertyville.

Food is always good. I havent been here in years and food is still good.

Don, George, and Todd will take care of you. Their sell beautiful machines and provide great service. I highly recommend the Indian brand, and I definitely recommend this dealership to do business with. Come and join the tribe!

Bought my bike at Rt 66 Indian of Elmhurst because I live 5 minutes away. I make the trip out to Libertyville for service, the difference is night and great. The service garage is incredible. And the viewing windows are a great touch. Full transparency is extremely rare, and just makes you, the owner, feel that much more confident in the work being done to your bike. Simply the best.

Very friendly and knowledgeable people that provided great services and advised me to select my first motorcycle. Everyone was very patient with answering all my questions from selecting a motorcycle to getting it delivered. The delivery guy was great too and waited about 20 mins for me to arrive back home. These people deserve more than a five star review.

Recently, I was involved in an accident with my Indian Chief Vintage. I had my motorcycle transported to Indian Motorcycle of Libertyville where I purchased it, for an estimate and repair. I must say that everyone, without exception did a great job on my bike and kept me informed during all stages of repair. They are professional, polite and good-hearted people. I wish that I could give them more than the 5 Star rating. I am glad that I purchased my Indian from them, and I am glad that they service my motorcycle. Many thanks to all of them.

I bought it a few days ago scout sixty . Beautiful Motorcycle.This dealership is one of the best around.The staff cares about their customers and makes everyone feel welcome that walks through their door. Don and George make the purchasing experience easy going and want you to feel great about the Indian brand and your purchase. I would definitely recommend this dealership and look forward to doing more business with them in the future.

Went in last week for a demo ride of a Scout, George set me up quickly and got me out on the road. Bike was great and when I got back, he took the time to answer all of my questions. Very pleased with the experience and I am looking forward to maybe purchasing a scout bobber from them in a month or two.

I just purchased a 2018 Indian Scout Sixty and took delivery of it this past weekend. George was absolutely outstanding throughout the entire process. You can tell he is passionate about what he does as everything was clearly communicated and laid out prior to finishing up the paperwork.George proactively worked with the lender, ensured I was getting the proper insurance coverage, and continued to communicate with me even after the bike was picked up. I never once felt like I was out-of-the-loop.I could not recommend this amazing dealership more, and especially George. I only wish they were located in my home state of Virginia, but that just gives me an excuse to stop by next time I’m in Illinois!

I worked with Don from Indian Motorcycle of Libertyville when considering buying my first Indian motorcycle. He was incredibly helpful and courteous. His customer service alone was enough to convince me he was the dealer I wanted to work with. Thank you Don for your professionalism and outstanding customer service. Sincerely, K. Mathes

The staff is very curtious,helpful,and informational. If they cant help you on the spot they will do their best to research and give you the answers you are needing or just curious about.my suggestion would to be stop in and see for yourseld. Ill be making it my go to spot on many more occasions.very happy that i chose. A Indian rather then a Harley. Indian of Libertyville is hands down fantabulous,get in and get yourself one is my suggestion to all🤘😁🤘

The sales manager, George, was INCREDIBLY helpful. He was able to walk me through the entire process of purchasing my motorcycle, helping me ship it to a different state, and giving me advice on how to take care of the bike even after I bought it. 10/10 would definitely buy again.

The dealership really is one of the best. I was referred by a friend, went to the dealership with lower expectations and left with a new bike. The process was nice and George (always ask for George) made the process extremely easy. He really knew his stuff and was able to answer every possible question I had. I really felt welcome from the moment I walked in the door and you will too.

Recently bought a 19 chieftain DH and wanted it painted. Let me tell you, they blew it out of the park with this bike! George’s experience, knowledge, and customer service cannot be beat! He stayed in close communication throughout the whole process and went out of his way many times to make sure I was happy and got exactly what I wanted. While there are a few indian dealers closer to my house, I will be traveling to this one for service and future needs. Had a family member buy an indian at a different dealer and the process was night and day difference between the two. Libertyville Indian for the win!

A superior experience! Purchasing an Indian Roadmaster has been on my bucket list for several years having visited the three dealerships closest to me during this time. Each time I visited a dealership I left feeling pressured to close the deal on the spot. I get it, their job is to make the sale.By chance, I saw that Indian Motorcycle of Libertyville had the Roadmaster I was looking for and the price was better than Id quoted/expected by anyone else so, I sent them an email.First, I received a response within 12 hours which was great. George and I exchanged a few emails; each time he responded to my questions without ever once asking if he could call, set up an appointment or even to find out if I was planning on purchasing this month.One Saturday in April, I decided to take the hour+ drive down to see the bike expecting to feel the pressure. It never happened! George recalled our email exchanges, showed me to the Roadmaster and we had a plain, easy going conversation. We talked about trips Ive made and compared the experiences of my last bike (BMW) with what I should expect with Indian. I dropped a deposit for my new bike in less than 30 minutes.Returning a week later, we finalized the sale and I was on the road in under 60 minutes. EVERYTHING was ready to go. Paperwork, temporary tags, gear that I wanted to pick-up, and of course the bike. No extras, added service agreements or warranty up sells. I asked so I know theyre out there. George just said, Let me know.In all, I spent less-than 90 minutes in the dealership, spent less than $29k (including about $1k in gear) and left completely satisfied. Im going to schedule my 500 mi service on Monday (Ive only had the bike for 48 hours) and will add-on some personal touches. I expect that the service experience will mirror the sales experience. Ill write an update when that happens.

George thank you for helping me purchase my bike just look through and came out with a new bike! and just the one I’m looking for.You the man keep up the good work..Luis aka Taco

WOW, awesome people and awesome location. Took my bike for 2,500 checkup and was very happy with how everything went. Its the awesome people that make it a great place. Thanks Todd, Judy, Chris and George. I will be seeing you soon. Take care.

I went in there with my brother today. We were in there for about 30 minutes looking around. No one ever came up to us to see if we needed any help. We had lots of questions because my brother and I are looking into buying bikes. And unsure what we want. But I guess we can take our business elsewhere.

Beautiful motorcycles. I plan to trade my old bike in next spring. Im definitely buying an Indian.

Everyone is helpful theyre not over bearing like typical sales. They answer your questions and very knowledgeable. I have been to other dealers and its like vultures. They treat you like a friend, not a potential sale. I ended coming back and buying and Indian dark horse from them. Then I also stored my motorcycle for winter storage thru them, I am very satisfied.

Got my Scout Bobber from here! Indian of Libertyville was unbelievably great to work with! George was very patient with me and was extremely helpful in picking out the right bike for me. If you are going here to look for a bike make sure to ask for George! I wish I could give this place 10 stars!

Interesting call the other day. Telling me I had parts at the shop I had ordered. Well the story is I purchased my bike back in June. After I had finished I walked over to the gentleman who was in charge of the parts department and ordered some pegs and leds for the bike. That was FOUR MONTHS ago and they just called this week to tell me if I wanted them to call or they were going to send them back at the end of the month. Think they need a new parts guy who can keep track of his orders. Will never do business with then again. Racine Indian is 100 times better, they are my go to now.In response to your response I myself did some research and checked my phone log and found out the first call I received from Libertyville Indian was the last call you made a week ago regarding the parts. Never once did I receive a message saying my parts were in until a week ago. So Im not sure who you called about my parts but it certainly wasnt my phone. I also offered to pay for the parts at the time I ordered them but your parts guy said no need until we get them in. I appreciate your response I just felt I needed to clarify after reading it.

Ive had nothing but great experience with this place. From buying Indian Scout to servicing it and resolving my questions (many!) the staff has been very knowledgeable, attentive and polite. Their customer service is exceeding your usual expectations of standard dealership practices - they are genuinely interested in making things right for you as opposed to pushing another sale through.

George and the crew over at Libertyville, could not have made my purchasing and accessorizing of my new scout easier. All over email, and telephone, only had to go in once and sign papers. Theres a reason everyone goes to this dealership.

I bought a Scout not too long ago from here and was extremely happy with the entire process. The owner and his family are extremely friendly and honest people from Libertyville. If youre looking for a bike and want a fair, hassle-free buying experience go see the bikes at this shop!

OUTSTANDING customer service!!!!!! I did a winter storage for a non-Indian bike and they took such great care of me and my bike. When i needed to pick it up they had back promptly and even accomodated me with other special things. I have definitely been telling all my fellow riders about them. I am definitely looking into buying Indian for my next bike.

On a road trip from Tulsa, OK and I lost tire pressure. Indian Motorcycle of Libertyville prioritized my bike to get it fixed immediately and even gave me a deal on pricing!These guys really saved my road trip and it was no hassle and all smiles.Highly recommend these guys!

Great experience, straight forward good people to work with.. After shopping around with different dealers and pushy sales people I would highly recommend a visit to this showroom, I ended up buying a used Harley here, great communication and very helpful staff met the owner and his wife, really good people..Its a beautiful showroom and it is right near restaurant row in Libertyville.. Great little mexican joint 2 blocks down.. great skirt steak..

This is a great dealership to deal with. I wanted to surprise my wife for Christmas and they did a great job of helping to keep it a secret, complete the deal on time, and get the scooter to me so it could be a surprise on Christmas day. I live downstate and the only place to get a Vespa is in the Chicago area. Due to the expertise of this dealership, I was able to do the paperwork via email or mail and they offered to deliver it so I didnt have to make the drive up and trailer it home. They also had the best price of all the dealerships so it was a win-win all around for this purchase.

Awesome no pressure experience! Felt like I was visiting a buddies private motorcycle collection! Then purchased a sweet customized little beauty. Couldnt be happier.

These Guys are the Best! Excellent buying experience. Love my new bike and would highly recommend Indian Motorcycle in Libertyville to anyone interested in these bikes.

Just saw Endless Miles Rider live feed from this Indian Dealer and great showroom and great reviews and awesome they focus on one brand- Indian! Great job Indian Motorcycle of Libertyville!

Great dealership on the area. Todd and Dan provided excellent customer service. I will be happy to return.

Just purchased a new Chieftain from George @ Libertyville Indian. The service and communication was outstanding. I would sincerely recommend them to all my friends and family!

To my new family and friends I want to thank you for this Saturday in making a dream come to reality.Now that it has sunk in that it is actually mine, I am loving everything about her, she rides like a lounge chair on wheel and comes with a remote..;).You are right Todd it is like riding a luxury Learjet.Don, if you ever want company on rides let me know now that I have my retirement packageTHANK YOU ALL!!!!!!!!!!!!!!!!!!! At Libertyville

They just did a six hundred mile first service. They were wonderful to work with. You can have complete confidence in them !

We loved it, great staff. Very cool place.

Sad that it is closing. Best of luck to the retirement of the owners.

Great experience and a great deal on my new Springfield George was a pleasure to deal with.

Very clean and great selection. Good prices.

Dropped off my 2015 Chieftain on a Friday for a minor issue on my rear fender. Monday (that was fast) Todd called me stating that it will be covered under a good will warranty since my bike was out of the factory warranty. Awsome!! Fast forward a week and a few days, also got some heated grips installed and rear fender got replaced. Atmosphere is relaxed and friendly. I arrived to pick up my bike and had a chitchat with Todd about numerous things regarding my Indian. I also got a chance to speak with the mechanic which worked on my bike, his attension to detail and knowledge impressed me. Todd is knowledgeable, proffesinal, honest and down to earth. I appreciate that greatly. The service department rocks. Glad they are my dealer/service for future needs. Highly recommend Libertyville INDIAN.

Great selection of apparel, motorcycles, and accessories. Don was great with helping me with the purchase of my bike, and the staff is awesome at helping me find the accessories I need whenever I go in there.

Reason I went to this location was due to it having the highest ratings. I walked in the door with my GF and no one acknowledged us. Nor did anyone came to ask if we needed any help until about 10min or so. Employee passes us first and goes toward what look like a father and son. Now Im not sure why we werent acknowledge when we came in and why he didnt asked us if we needed any help as he passed. After he was done talking to them he then came and asked for help. We did not feel welcomed. And Ive been to an Indian dealer in the past, maybe about a year and half ago or so and not only were they super friendly there but one of the employees came over and started talking to us and describing the differences in the bikes but he also told me to sit on the bikes and he even turned some of the bikes on that I got to sat on. So I guess I expected better service due to my first experience but it was nothing like it. Felt like they must of seen us to young to even bother.

Purchaced my 18 Roadmaster from Indian of Libertyville having visited 3 other dealerships. Bought sight unseen via email and telephone with pictures working with George. They were fair on pricing and on trade value to make the numbers work. Straightforward numbers, no juggling and hiding values to over-inflate and cloud the purchase/trade or incentives. Financing arraigned between George and my Credit Union, no issues. Added stage 1 and 2 ready at delivery. Respectful and engaging to my wife when we came in for pickup - big plus! Helpful and willing to walkthrough the bike on delivery. Easy to schedule first service. Love the bike, chews up hundreds of miles of road at a time. Would highly recommend Indian of Libertyville to anyone looking for a great dealership and relationship.

Very nice friendly staff,beautiful store, amazing bikes, I been a Harley guy all of my life but I have to say when you see the rascals they have in there youll be amazed.

Top notch dealership with Awesome employees that can assist you with any questions.

Nice selection of bikes. Great people to deal with .

Buy me anything from here and Ill be happy.

Great selection on bikes, gear and apparell, guys know their stuff

I took my Honda Metropolitan to the Indian dealership to have the tires changed. I took it there because they were near, and their estimate to change the tires was one hour labor. Before I took it, I also discovered that the front wheel needed some additional work because it wasnt turning smoothly. When I came to pick it up they said, yes one hour, $99. And did you fix the fron wheel?, I asked. yes, it wasnt a big deal, it needed cleaning and adjusting the breaks, and we also cleaned the break wires.At the Honda dealership in Des Plains they said tire installation is $90 per tire. At the Honda dealship in Lake Vila they said 1 hour per tire, so you are looking at about $200.I think at Indian they think that happy customer will come back... I think they are right, I am not looking anywhere else anymore. Thank you Indian, you saved me about $100.

I purchased an Indian Roadmaster from Don and the team at Indian Motorcycle of Libertyville this year. Ive seen a few of the bad reviews on this site, and find most of them to be unsubstantiated. Likely just trollers with nothing better to do. George was my sales person, and Ive met the service team along with the general sales and support staff. I found everyone to be absolutely fantastic. Always a smile on their faces, everyone is happy to help, the environment is comfortable, the accessory choices are great, and I always look forward to dropping in and visiting because I feel like family when Im there. Ive been riding street bikes for over 20 years. Ive owned Harley, Honda, Yamaha, and now Indian. For my purposes, Indian is the best of the best. If youre interested in buying a piece of American heritage, I recommend Indian, and I recommend you go see Don and his team at Indian Motorcycles of Libertyville. You wont be disappointed.2019 Update: Now that Ive had my Roadmaster for a year, I thought Id come back and add to my review. A year later, and Im absolutely as happy as the day I purchased the bike. Ive visited the dealership a dozen times through the last year, purchased lots of merch, and Ive since had several performance upgrades done to my bike by the performance staff at Indian of Libertyville. Im always treated like family, and the staff always goes out of their way to make sure Im happy. Great job to the entire staff!

Don,I have to tell you that each time I talk to you guys I am more and more convinced that I made the right decision to purchase from your store. I am an operations and business development manager for a financial institution where we pride ourselves on service- and I have to tell you I am VERY pleased with the service I am receiving from you, Todd, Mike and everyone else I have had the pleasure of talking with since I walked into your store.

I have been working with this dealership for a couple of months now and I have to say, they really understand and care about the buyer. Great store!

Great place to do business .Friendly and honest.Very satisfied with my purchase.The coffee and the cookies not bad either .Thanks again Don.

We have been customers for a while bought two brand new motorcycle’s from them along w a lot of accessories and today the small owner apparently decided to go in the back and make fun and talk about my husband that he came in w a chip on his shoulder . His wife came out and decided to look at my daughter and I with disgust. Customer appreciation needs to be taught in this store not only before we buy something but after too. We came in to buy accessories for sons bike and had our daughter looking for what we were going to buy for her bday. Never been treated w outmost disrespect and when we asked question he chose to answer us w his back turned to us. Not a way to run a business

Always a pleasure, such amazing people !! They make you feel like family !!! Indian Love ❤

Love the bikes, great service, and more custom options than you can count

What a great experience!From the moment that I arrived until I left, I was treated like I was the only guest there. I will be back there again.

This place always makes me feel comfortable - great people!!

Great guys really helpfull with anything i asked. Cant stop riding my 2016 Dark Horse.

Awesome, knowledgeable staff, great selection of manufacturers, clean environment.

Great people. Clean. Bikes are amazing

Very nice people, I loved my buying experience!!

Still americad best motocycle

Great place, great service and great people.

Great people, straightforward with no hassle

Should consider changing profession.

Beautiful showroom with quality products and services

Awesome bikes, friendly helpful staff

Didnt buy anything, buy impressed with the store and staff.

Friendly and very helpful personal

Best customer service anywhere

Best place in this area to by an Indian motorcycle

Very terrible service doesnt seem like they want to sell to any customers or military members, They all dont have passion in what they are doing

Good selection

The best!

Love the owners and a great products!!!!!!!