Only location I know of with big and tall section! Just wish there were more options!
The selection is fine, but you might as well order online unless you have really small feet.
Its cool, they need to expand their selection. Needs wayyyyy more merchandise in there but the associates are nice & helpful
Very good customer service. Employee was very knowledgeable about exchanges and returns. Will go back to shop.
Opened early for release went smooth nice employees
Upon my early arrival they were already open! I walked in and was greeted by Ms Karina who also later helped me find my products. Mr Cheto also assisted with finding the exact item I needed. The only thing I would improved would be walking the customer to the product when you are not busy. Thank you both!!!
Kayla was very helpful although the items i was looking for were not in store or no longer available online. She greeted me as i walked in the store. Kayla went above and beyond!
Good Athletic and Urban Street wear check them out They definitely got the drip on deck
Employees are rude and unprofessional...
My second visit this week. We got everything that we came for. They a good sale going and the staff was very good. Shot out to Hibbett for the social distancing markings throughout the store.
Cute but expensive
Nothing bad to say all positive
Kayla was my sales rep. She was GREAT! Kayla was knowledgeable about each product I inquired on and I inquired quit a bit. I inquired on running shoes, style and fit that would help me in my day to day as well as a good pair for my fiancé whom suffers from severe foot pain. I also i inquired on the most popular slides for my teenage daughter. I inquired on the clothing as well as the back support braces. I purchased some two pairs of bikes, back braces, leggings, slides socks and I’m very confident and satisfied with my purchases!It’s so hard to find someone that gives great customer service these days. The store was great but more important the customer service I received was outstanding and then some!!! I’d give them more than 5 stars if I could! Kayla was amazing and customer services, atmospheres was patient and relaxing. No pressure sales. I’ve been in sales my entire career history and to find this kind of service and atmosphere is very difficult! So glad I found them and stopped in here!!!- Very satisfied customer ❤️
On Sunday your hours say your location closes at 6pm but came to your store and the gates were closed before 5pm.
Clean store and attentive associates. Great place to shop for shoes and athletic clothing.
Not a good selection of shoes for me.
The associate is very lazy to the point where she didn’t want to go check the back to see if my shoes they’re in the store I’ll order the shoes two weeks prior because I knew I would be going out of town and I need them for outfit that I had to wear she still told me that the shoes would not be in the store for a couple of days but before that she told me the shoes were there that UPS tracking say that shoes are in the store so how in the world you do not want to look for my shoes that’s there they came with your shipment so that you can just let me be a happy customer Unfair!!!!!!
Did have anything worth buying! 🤨
Nice store but didnt have what I was looking for which was boxing shoes
Purchased shoes online. Went to store to pick them up and they looked worn. One shoe had something on the bottom. Cashier said it’s just hair or carpet. Why would I buy new shoes with hair or carpet on the bottom. She really didn’t care and she said they didn’t have any more of the shoe in that size. So I returned them and wasted time traveling to this store.
Very disappointed. We ordered shoes online. Money was taken out of my account for the shoes. We never received the shoes. Received an email saying shoes are no longer available, but money was never refunded back into my account. I decided to physically go into this branch for assistance. I brought along receipt and copy of email. Anecito assistant manager was very rude and condescending. I reach out to corporate while in the store to no avail. I was told that the shoes were now in stock being the reason the money was not refunded to my card. Received shoes. They were dirty and obviously worn. Really over it. Returned the dirty shoes to the store. Still no refund. Buyers beware. We will shop elsewhere.
This review is for online ordering. I ordered one product and received the same product in the wrong color. I was told I was wrong by customer service and they refused a return for refund. Very very rude customer service. I promise I will never buy from them again. Not because they made a mistake but because the customer service team does not care about a customer they cannot see. I have a long customer service background from the front line to training to management. The person I dealt with has no business being the face of the company unless they want to lose customers in a hurry. There are too many customer service oriented companies to waste your time and money here.
Not a bad place to shop for sports gear. I was able to cop some Jordans on release day from here
Excellent location, most mall are very far
Shoe selection not impress
Dont never have nothing
Large variety to choose from
I like this store, but they have a really small selection of womens athletic shoes.
They should be called, Hibbett shoe store, not Sports as they do not have any sports equipment, hardly! They have a very tiney section for football as if it was the only sport. And if it was, you couldnt find what you need from these guys! Staff was nice but didnt help my disappointment after a 45 minute drive to find only fashion foot wear!!
Terrible customer service....I go here ALOT but my most recent were two different occasions and neither one of the Hispanic guys offered to help...normally when it’s a black guy and a young Hispanic girl they are more than willing to help and very professional...I will not be returning to this location and I’ve spent plenty of money here..it was my go to for my family for years but I’m over the bad customer service and lack of training ! You can tell they don’t value their job ! Waste of employees! I rather drive 30 mins to another location than deal with this nonsense!
I like Hibbett Sports as a store but the customer service at this location is always horrible. They seem like they dont want to be there and are always unhelpful. When asked questions they never give a straight answer and it seems like they just dont care. Hibbett is not cheap and customer service like this makes me not want to spend my money there.
Great selection of shoes and clothes. They have most of the new releases
The employees, specifically the young females, are unprofessional and rude.
Best place in gwinnett for sports gearfriendly and informative staff I will never buy another shoe anywhere else as long as theyre open.
Nice store, however the sales reps there didn’t greet us and just stood there talking to non-customers/friends not purchasing anything and kind of just hanging out.
Convenient, helpful staff & plenty of parking )!
I love this place the staff is very professional and always go above and beyond
Over priced with limited edition raffle deal why not just make as many as can sell
They literally only have clothes. No actual sports equipment whatsoever. What the heck happened to this store???
Very good everything
Nice store! Customer service needs improvement.
It felt tailored only to men.
Food ok but was out of drank till i got up an got my own drank
Had to return pair of shoes that were way too big for size, I was taken care of, however to replace them we had to reorder but I would have to pay the shipping fee again because it wasnt carried in store.
Nice staff
Good Sport Shop!
Hit or miss with this place.
Its nice inside
Nice selection
My Nike tennis shoes Always with them
Sports store with a variety of brands at the best prices.