Stopped in here on our way to Atlanta after seeing good reviews about this. Also wanted to support a local small business. Coffee shop was clean, cute decor, easy to read menus. Staff was friendly and helpful, despite us stopping in 10 minutes before close. Definitely recommend!

A cute spot right on a lake with pretty outdoor seating!

While I usually love Alcove for its calm environment and beautiful lake view, my visit today was anything but calm. I visited on 9/22/21 at 9:30 am, and there was one employee.As I entered, I forgot to put my mask on, something rather unusual for me. At the ordering counter, the barista treated me in a hostile manner. She said, in a hostile way, Put your mask on for me.”I immediately put my mask on, apologizing for forgetting it, but still trying to make small talk. She cut me off, saying, We have a couple of signs out there! She was rude and confrontational, even after I had put my mask on.She continued by disclosing personal information about the owner’s immediate family, which wasn’t necessary. If I had been in the owner’s place, I wouldn’t have wanted that information to be shared with random customers.Later on, I asked for a real mug, and she refused, in a rude tone. I understand that different coffee shops have different policies, and I don’t have an issue with the policy itself, but she should have communicated it in a polite manner.I am a retail pharmacy manager, and I train my employees in customer service. Wearing a mask is mandatory for my patients/customers but my employees are trained on how to properly address any violations.Additionally, I’ve been on the front line of the pandemic, I am under extreme pressure at work and when I’m off, I seek peace, not to be yelled at !As I was leaving, I asked her what her name was, to put in my review. She refused to answer, instead asking me what MY name was, and loudly asking me why I needed her name. When I told her the reason, she started yelling at me, telling me that the coffee shop followed “protocols,” and daring me to leave a review.She never did tell me her name. Since she was the only employee at the shop on 9/22/21 at 9:30 AM, I hope that information is enough to identify her.I urge you to retrain this particular employee on how to address the customers.

Great locally owned spot for tea, coffee and food. Relaxing outdoor seating with a lovely view. 🍵🌲🌅

Beautiful place near the lake. Very peaceful. Dropped the car at Nissan for oil change and walked there to grab a nice Earl grey late tea. Friendly crew

This is Georgias very BEST kept secret coffee house! The host/owner Sherry is an EXCEPTIONAL person who is well traveled and extremely easy to talk to... very sweet indeed! You can see the reminents of her travels throughout her shop with special ornaments, culturally diverse pictures and beautiful artifacts from distant places. I HIGHLY recommend this coffee house, as not only are the coffee and blend drinks top notch, but also because of the magical ambiance of the environment, the quaint architectural design, the beautiful sunrise and sunsets and scenery of the adjacent lake that sits right behind the coffee house... It is located right on lake Lucerne in Lilburn Ga. Such a majestic sight and experience while enjoying some tasty pastries or a delicious handmade sandwich made right there on the spot from her kitchen. They have an exterior deck also to enjoy the sights, smells and other people enjoying the same experience. Great for a first date!!! So quaint and peaceful! Food, coffee, sights and sounds... what more could you ask for from your local coffee shop?!

I really liked this place a lot. I love the atmosphere inside the obviously the location as well. We got coffees and a danish. The latter wasn’t very well prepared but the environment made up for everything. I’d definitely visit again.

What a great coffeehouse!My mom and I went there this morning and had a great experience. Coffee was wonderful, muffins and coffee cake were so fresh. Best of all -the service and the view and atmosphere!! Love this place.Oh and the guy who was working was super nice and helpful with my handicap mother.

Been wanting to try this place for a while...LOVED it...had a latte and sandwich looking out over the lake....very peaceful

Love this place always, great atmosphere and coffee...the spicy turkey is my fav sandwich.. Sooo good! The staff is awesome and I also really like how they are with covid precautions, mask etc. It really makes me feel safe to visit! Thanks Stacey! You rock 😊

Great place to stop by, get a quick cup of coffee or! Get your coffee, go out side enjoy the scenery of the lake, take a deep breath before you hit the road!Great coffee!!

A perfect little spot of zen.

Such a cool little coffee spot! Went in on a Saturday morning and the place was packed, which is usually a good sign. In this case it was! Got a nitro cold brew which was delicious.

Delicious Batdorf & Bronson coffee, super friendly staff, and - as many others have mentioned - awesome views of the lake. Not sure what the recent couple of negative reviews have been about - every time Ive come in (during their posted business hours, of course) the place has been bustling and the drinks have been excellent. Highly recommend!

Awesome Lil place on the Lake in Lilburn, GA, with the view of a lake from the dine-in area. Staff & owner (Sherry) were/are Amazing to talk with, really care about the customers experience!

Great local place offering locally roasted coffee. Coffee was so so but the espresso was great and Im sure if you asked for a pour over coffee it would be much better than the auto drip batch I had. Great views too!

I love this Coffeehouse! Ive been coming here on and off for almost 15 years. The ambiance and view are second to none as far as a metro Atlanta coffee shop goes. The service is always friendly and fast.

Overpriced, middling coffee. The view was better, and thats free.Update: I didnt even mention the horrible customer service, but her response here covers that pretty well. I dont need to be told what Id prefer. I know coffee. Just do the order right. Plenty of other coffee shops in the area with better coffee and better service.

Cute little place. Perfect for studying for a law final. The food and drinks were delicious, not too loud or crowded on a Sunday morning. Good size tables and a wonderful view.Much better than a Panera or Starbucks for a lazy breakfast or study session.Downside: prices are more than chain coffee shops. But you get what you pay for and support small business. Ill be coming back here again; first time here and already love it

Sub par drinks... want you to wear a mask, but have theirs off until you get to the counter.

Such a great coffee spot! The food and drinks are much better than chains. The prices are also less than Starbucks. They have a great lake view and the employees are nice.

Nice owner. Second to none views of a lake indide the cafe. Quiet.

Great location! Great coffee! I plan to come back not just for the relaxing view but also to try out the menu.

Nice place ..... wish there was no political signage.

The owner has always been very nice and respectful and the employees. There are normal everyday issues you have with a normal mom and pop type shop. But please support them as much as you can. They aren’t my cup of tea. I would like to go by and also go more often. They desperately need sales, tips, and respect. God bless them and your dear mother sorry for your loss.But I personally don’t want to support by buying. I’ll donate to help prevent closure. Being a customer there just wasn’t my cup of anything. The owners very kind but I just don’t like the vibe and it wasn’t for me. No specific reason but yeah like I said there’s negative common things with small business that is the downfall here. I say someone else needs to sign the lease she is just squatting on the lease at this point. I don’t think it’s a easy location also. There’s no room to stand in line if you have a decent menu to offer to create income for your own business here

The matcha is great. The scenery is sublime. The waitstaff are courteous.

Wish hours were more like traditional coffee shops...looking for this coffee at 7:30/8am and they are always closed.

Delightful! Delicious chai and seating outdoors next to the lake.

My first time here and I love it! The staff was very friendly when taking our order.My friend brought me and my mom here. I love at atmosphere. It is very cozy. And a nice view of the pond, which was frozen when I was there.All the pastries were yummy. I believe I had a apple muffin and a caramel macchiato.

Go with a caramel macchiato. This building is just off Highway 78 and Lake Lucerne Road. Exquisite view of Lake Lucerne. This is absolutely the best place to sit and enjoy a few minutes to yourself and the tranquil ambiance.

Outstanding customer service, an amazing view, and delicious coffee! 10 out of 10, would recommend to anyone in the area.

We had a great afternoon walking around and sitting here to relax for a bit ☀️we had coffee ☕️ delicious and the best desserts 🍮 so yummy I thank the nice young lady who was so kind and helpful 🙏🏼the place was almost full and we enjoyed sitting outside and enjoying the view 🎼

Really good coffee, with nice cool spot to sit outside by the lake

So adorable! And the people were nice. Yummy drinks and beautiful view. I loved the artwork! Highly recommend!

Love this unexpected coffee shop on the river! The staff is very friendly and helpful, sandwhiches are tasty, the views and vibe are perfect for tea time or working outside the house.

An absolute gem tucked away on Lake Lucerne in Lilburn, GA. Drinks are made with care, staff is extremely friendly and helpful, and the views speak for themselves. Opening hours being moved to 9am has been extremely convenient! Thank you to the entire staff for weathering the storm, and some unwarranted nasty reviews, to ensure that Alcove Coffee has remained a staple for coffee in the Lilburn area even during a pandemic. Looking forward to my next latte by the lake!

How was it? It wasnt. Appears to be abandoned.Edit: Every time Ive tried going here in the past several months, no matter the day or time, its closed. Lots of people on NextDoor & elsewhere seem to have had the same thing happen when theyve tried visiting. Sorry about the loss of your Mother.

That is a great place to relax and have some coffee and the ladies were very sweet.

Fairly standard coffee shop. The view of the lake is very nice

Amazing and Cozy, with stunning lake view! Great Variety of Coffees, Lattes & Teas. Cutest Cafe ever

Alcove is a great little coffee house! They do a solid job on espresso drinks and their baked good selection is okay. Theyve some okay canned drinks too.Among the main attractions is the lake view. Thats tough to beat.The service is solid as well. They dont brew decaf for very long and it seems that their baked good selection is bought. They could also sometimes use more parking.Still, great all the way round.

I used to go here all the time, I miss it. Always appreciated my time there. The people, view, the tea, the sandwiches, the ambiance, the Wifi service. All good

Wonderful staff, fantastic views, very good coffee.

The espresso here is amazing and the view is beautiful. The staff was attentive friendly and very nice.

Beautiful little coffee spot by the lake, nice place to have a quick coffee date. Lady who owns the shop is friendly and works hard, and definitely deserves the business she gets!Coffee is fantastic and there are lots of unique menu options to set her infront of the competition.

Always friendly, great atmosphere & amazing coffee.

You gotta love a place with friendly service, great coffee, etc. and views like this!

Exceeded expectations. Cute little interior with a lakeside view. Will be back after lockdown

This coffee shop is in the perfect location sitting on a lake! The staff was very friendly and the coffee was wonderful!

I enjoyed the relaxation of the overall experience... I felt like I was off on my own little island

Ok, this is a first for me . Alcove advertises itself as a coffee house on a picturesque lakeside setting. But as soon as you walk in there is a sign proclaiming that you can not use your phone and no free wifi. In other words, your are not welcome to linger or do anything you would other wise expect from a coffee house ( get your coffee and get out ).So if you want over priced mediocre coffee, stop by, Alcove, but remember ( no talking ).

Lovely low-key coffee shop on a lake. Perfect place to sit outside and read.

I dont like the fact that you are greeted at the door by a chalkboard sign full of rules, concerning seating and how to order, instead of something like a positive quote or daily specials. I dont like the fact that not all customers are treated equally, in that the more you spend, it grants you a different level of acceptance, friendliness, and time limit of lake view seating. I dont like reading in a coffee shop, studying, or working on a laptop and being glared at by the staff, with a clear desire for me to leave. I dont like the little signs all over the place with rules and regulations. Its a coffee shop. Lingering and sitting quietly wherever you like or having a long chat is why coffee shops even exist. I think this business would rather be an upscale restaurant with VIP reservations for lake-view seating, instead of a relaxing place to sit (freely) and drink a cup. If it werent for the lake view, the lack of hospitality and warmth inside would surely leave this business empty of customers. The control of the seating is ridiculous. I can see now why its never crowded. Too bad, because it could be such a wonderful pleasure to write, study, or daydream here. Too edgy for that! Their intent is definitely buy food, stay 10 minutes, and then leave please. Very disappointing for the community.

Great prices, great coffee. No indoor seating, but there are tables outside.

This is a nice coffee shop on a lake whose coffee is probably the best in the area. However, theres not very much inside seating, and the outside seating is largely uncovered, so if it starts raining you might not want to go there expecting a place to sit and drink your coffee.

Awesome coffee shop. (They have snacks, drinks, cookies, & ice pops too.)

The relaxing view of the lake was great, coffee was strong and tasty- not too bitter like Starbucks. Service was very friendly. Only thing I disliked was the volume/type of the music. I think a more relaxing background music and less loud would be more appropriate for the lake setting, and make the whole place much more comfortable.

Great little coffee shop on the lake. Friendly staff. Fair prices... parking is a bit quirky, but...get over it.

The coffee here is a great, but the atmosphere is what makes it most special. Whether youre sitting inside or out, youll get a wonderful view of Lake Lucerne.

Beautiful spot for tea, coffee and snacks. Had a delicious vegan cardamom ice cream and matcha. Recommended!

Best kept secret coffee house with an amazing view

The staff are friendly are friendly, their coffee and tea is great, their sandwiches are tasty. Their location next to the lake is great specially in the summer time, you can either come to grab a coffee, brunch, or meet with friends. My goal honestly was to give it 4 1/2 stars, not just 4, I would love to give it a complete 5 stars if it had more space indoors, for the winter time and rainy season.

Alcove Coffee is an OK coffee shop - but do not go there if youre just looking for good coffee.Pros:The atmosphere is cozy. The indoor seating has a large window that looks over the lake. I saw many turtles swimming in the water below!There is also lovely outdoor seating.Cons:The coffee is not good. Ive been there twice and each time the coffee was made incorrectly and did not taste good.The first time I ordered an iced pour over - the coffee had too much ice and too much water and was very weak.The second time I ordered a regular pour-over. The staff gave me coffee from the pot instead and it was very bitter and stale. Even a good dose of half-and-half could not save it.Conclusion:I really want to love this place and be able to visit it again and again for the lovely atmosphere and good location, but I do not want to spend $$ on undrinkable coffee. Alcove Coffee could benefit from retraining their baristas and using fresher/higher-quality coffee.

This has the potential of a great place but the fact that the air conditioning is basically non existent isnt fun. No one wants to drink hot coffee in the summer in a hot coffee house.In addition there were some cleanliness issues with the windows.Outside of that the coffee was good.

Cute and cozy. Nice view. Food was not so great. Can get noisy at times due to size of place and customer conversation.

What a view! Wonderfully pearched next to the lake this charming little coffee house serves the following: sandwiches, soups, coffees, and tea. I stopped by for lunch while doing delivery work. Well worth it and on a wonderful day.

I absolutely love this place. The service is excellent! The menu and breakfast sandwiches and exquisite And the view of the lake while enjoying my morning coffee out of an actual mug and not just a paper cup is my little piece of heaven everyday. Very nice place, highly recommended! Just wished they opened earlier! 9 am I kinda late for a mommy of two that is up at 6 every morning.

Good view, good coffee, but AWFUL hours. Forget having a cozy, warm beverage in the evening. They closed before we drove by at 6:20pm on a Saturday. Also, forget getting coffee before work, since they dont open until 8am during the week, even later on the weekends. Seems like everytime I want to go to Alcove, they are closed. Drive ten minutes down the road to downtown stone mountain- theres a great place open until 11pm like a proper coffee shop should be.

Very cute. I love the lake views! Service was a bit lacking but there were some really creative drink options that were delicious! I enjoyed the iced lavender green tea and I liked the honey almond latte as well.

I ordered a cup of coffee today.Since when is it sanitary for the employee who has a dust mop in their hand to put it down and handle your coffee order without washing their hands, not knowing if debris from their hands will fly into your coffee; especially when they are handling the lid you are drinking from with their unwashed hands.Also since when is it sanitary to grab a cup already standing upright on the counter, and rinse it out because the previous order didnt want their drink and they didnt want to waste a cup. (Not the first time that has happened.)I am amazed at the lack of common sense pertaining to hygiene when serving others, especially from this place.I ended up throwing the coffee and going to Duncan Donuts down the street.I wont be back!

Great view over a pond. Slow, relaxing atmosphere. Coffee is great, and I love the turkey avocado sandwich. Staff always friendly!!

The view makes this one of the best coffee shops in the Atlanta metro. The main sitting room overlooks a lake. Fantastic place to relax with friends or meet a new person for the first time.The coffee was good and is served in a giant coffee mug almost more like a soup bowl with a handle.

Randomly stumbled along this coffee house on a gorgeous lake. The view from this place is stunning and only enhances the fantastic coffee they have. This place is easily one of my favorites

Better than everything....literally...js🤷🏾‍♂️

Wonderful coffee, food, service and atmosphere!!!! Will be returning for sure! 😊

Love this place come here every other day but I’m going to have to start looking for somewhere else to go. I don’t like that you cant sit down without buying something. It starts to add up if you come everyday & somedays I may not want anything. Only downside about this place.

Alcove is a great place to look out over the lake and relax. the pineapple green smoothie is delicious and the food, though a little pricey, is worth it since it tastes so amazing and is made from fresh and organic products (very important to me). not to mention the owner is very sweet and dedicated to the shop which is probably why it is such a delightful place to unwind.

Love the coffee and atmosphere! It can be a wait sometimes, but its okay, plus its a small business, so not a huge staff. I wouldnt feel comfortable doing spell on my laptop here because its very little seating and I dont want to occupy seats. My favorite coffee shop!! Great food too!!

I had a really great experience. Their menu includes a vegan sandwich and it was pretty good. They also have vegan options for drinks. Oh and the view overlooking the pond makes it a really nice and relaxing place for lunch or coffee.

A cut above a regular coffee joint! Chill and cool. And hey! Theres a lake. Its lake coffee!

Great coffee house with vegetarian meal options. Awesome service, at a great location with a beautiful view of the lake. Definitely recommend going to this place. The people are very friendly, and give great service.

I really like this place. Great music playing. Not too loud Awesome people and decent menu. The view of the lake and all the quirly decor is the best part

Great little coffee house on a pretty pond. Coffee is great, sandwiches are quite tasty and made fresh. Glad to have found this and look forward to making it my Regular stopping point in the mornings!

Great small coffee shop. Looks over the lake and wasnt too crowded. Coffee was good people were nice.

A lovely place to sit and relax over a cup of coffee and a snack. Includes a very nice view of Lake Lucerne.

Wow! What a hidden jewel. The menu is organic, natural and tasty in a most tranquil lakeside scenery

Very cozy atmosphere, right on the water. Tasty treats and beverages. Close to home.

Ive been coming to Alcove since they opened their Lake Lucerne location. The coffee is always great. The tea is great too. My nieces love the smoothies, and their sandwiches and soups are amazing! The location is awesome, you will love the atmosphere here.

The service was decent. The view is definitely worthy. Good place to sit and think. Does get a lot of customers though so not really a quiet place but has the cafe like atmosphere.

Sweet little coffee spot! They serve Dancing Goats coffee which Im a big fan of! They have a monster size, delicious cream cheese danish, and you can enjoy everything, overlooking a peaceful view of the lake! Stop by and give it a try!

I frequent this coffee house. Besides excellent coffee and pastries, there are great views of Lake Lucerne whether youre inside or outside. Its my favourite place to get in some reading time with a cappuccino.

I have been coming to this location for almost one year. Very good coffee.I want to say this to whoever reads my review.We all have had days that are challenging. Before judging and giving up, give it another try. It may work out in your favor and youll be well pleased. We dont know the struggles people are experiencing.

Coffee very good. Nice relaxing place over looking a lake.

I loved everything about the views and the place. The coffee and experience is great!

Very pleasant coffeeshop! The view over the lake is beautiful, especially in fall when the leaves start changing. $5 got me a large hot tropical green tea, an everything bagel, and cream cheese (compare that to $7 at Starbucks). The staff was very friendly. The only downside to Alcove is that being a small facility, when its full its also noisy. Between the espresso machine, music, patrons socializing, and clicking laptop keys, I had to focus pretty hard to read the book I brought along. Despite that, I will be returning in the future!

The other day I called ahead to see if they had banana nut muffins (DELICIOUS), the lady who answered said they were out... Later she called me back & left me a voicemail telling me she actually found 2 muffins in the back & let me know what time they closed in case I wanted to come by... She was so sweet, you dont get that with chains!I also love being by the view of the lake & there caramel macchiatos is 1 of the best Ive ever had! This is where you should get your coffee!

As a former employee of this establishment, I would not recommend contributing to this business due to the way it is run.I experienced multiple restaurant health code violations during my time there. Although told to wear coverings on hair during food preparation, this rule was never enforced through lack of mentioning the issue or providing hats/hairnets for employees. This has resulted in complaints of hair being found in customer food orders, followed by the offering of a free beverage as to have the customer remain silent about the issue. The owner of this establishment was present in the shop nearly everyday, multiple days in which she claimed to be contagiously sick, though continued to prepare food and coffee with minimal hand/mouth coverage. Just recently she came down with a flu, claiming that she was far too contagious to even come to work, though showed up anyway and proceeded to touch the majority of supplies necessary for food preparation. Also, the rules against open toed shoes in a food based establishment are often disregarded, some employees going as far as not wearing shoes at all with no penalty.As far as employee safety was concerned, the owner never seemed to care much past her own benefit. A couple months ago a man that made the entire staff team of women very uncomfortable by his sexually inquisitive manner, along with his after hours loitering and the owners claim to him being a con artist, was present in the shop almost everyday. Although the owner expressed dire concern of his presence and labeled him as a threat, no actions were taken on her part to rid the work environment of such potential danger.Additionally, the majority of the pastries claimed to be from a local bakery are brought in from local grocery stores, a fact that the staff team was pressured by the owner to conceal.This business has lost customers in my family and close circle due to the lack of care taken

I loved this place. Their vegan chai and their home made sweet potato cookie is to die for. Very friendly also.

Wasnt that impressed with the ☕ flavor.

Love this coffee shop on the lake. Great views. Service is great. Dancing goats coffee served here.