This place is great. The owner is always there, pleasant and helpful. Ive been using them for awhile now, and will continue going there as long as I need the services. Thank you for all that you do.

The Karens complaining about this place are people whove never done anything but complain. This place is the best place in Gwinnett to drop off packages. Karl is like the nicest person ever and is super knowledgeable about the best shipping rates for what ever you need and what ever time frame you need it by. I love coming here and I dont get yelled at like you would at the Post Office and for the most part no massive lines never stood longer than 5 min. Honestly you have to be a terrible customer to leave a 1 star here and impossible to please. Some of us know that this is a business and not a free shipping center. I have been coming since 2015 and dropped off over 100s of packages and its been pleasant every time. Like I said Karl the owner is super nice and friendly and makes dropping off packages easy. Never once had a bad experience coming here and will always come here. Definitely beats any UPS store experience Ive had.

Messed up my I-9 form with a typo but Tanya fixed it for me and was patient. Shes awesome.

Karl and his staff are courteous and professional. This location feels like a true neighborhood business and it’s a pleasure using their services. Thank you!

You were right & had u been professional in your reply, I wouldve just deleted my comment but no. Your unhinged, unprofessional reply to me & other negative reviews is indicative of your poor customer service skills & how poorly you handle situations. UPS IS MORE PROFESSIONAL/FRIENDLY. GO THERE INSTEAD.

Nearby and efficient!

Has anyone else had the owner or an employee insist on signing for your debit card with a swoop? This happened to me on Monday August 24 and a few days later, my bank called to say that the card had been used to buy groceries in Loganville. This was the first time I had used PAK Mail and I only made one other purchase that day, at a Publix I have frequented for years.

Karl, the owner is always so helpful. He truly goes the extra mile. I have been a patron here for many years. I no longer go to the post office. Pakmail has passport photo service, copying, Internet, fax, computer services, worldwide shipping, software installation and so much more. Karl, thank you for offering quality business services to our community!

So lucky to have found this great place! Karl the owner goes out of his way to be helpful!! Receiving my mail and packages here has helped my business so very much.

Recently I used this facility while visiting a local relative to ship a box to myself. Now I have received solicitation mail at both residences, addressed with my name. THE ONLY time Ive used these two addresses in this format has been at this facility. I was not aware I had to advise them they do not have my permission to release my personal information via subscription lists.

Karl has always been so helpful! I have everything packaged and shipped there. I even buy my stamps there! Photo copy or use for notary he is the best!!!

Karl the owner was friendly and knowledgeable. He helped my father with his passport renewal. His passport photo service cost half of CVS or the post office.

If you have something important to mail, you should for sure come here. ive always had wonderful service.

Karl is always so helpful. The prices are reasonable.

Karl is wonderful! My family & I have been going to him for years😊

Karl your so awesome!! Thank you for your help everyday!

$7.50 each to pack 2 small boxes plus $1.20 per box and even charged for bubble wrap. Next time Im going to pack it myself. Complete and utter rip off.

Karl the owner is a great guy....

Friendly person Matt