Staff was nice and helpful, was able to find what I was looking for rather easy and quick.
Awesome clothes nice staff
DO NOT BELIEVE those reviews about the disabled lady getting refused service. Those are blatant lies!! I was there, and my wife works there. When the lady was politely and calmly told that she needed a mask for entry, she became angry and irrational, and began to scream at the employees. The male employee was a security guard, and he did NOT touch her. He also politely and calmly asked her to get a mask (which the store provides for free) or get out. At one point the lady looked like she might hit someone, and its a miracle she didnt. She was the one being violent. She was not forced out either. She stormed out like a toddler having a tantrum, after being asked to leave several times, because she refused to wear a mask. If her asthma or whatever was really SO BAD, then why the heck was she screaming like a football coach?That being said, this place is amazing, and their customer service is better than most places.
Refused my service cause i cant wear a face mask due asthma plus pstd and anxiety. Plus one of the employees put his hands on me im diabled and he pushed me out of the store. You guys dont even deserve one star. They were so worried about not wearing a fascemask but they wasnt making anyone follow the other rules they had. No one was following the arrows and no one was staying 6 feet apart.
Hot topic they have everything a suicidal preteen could want,,, except parents who listenAll tiktok memes aside theyre great and the people there are the best 🖤
Incredibly rude staff!!! I was shocked at how mean they were, for no reason. The way they were talking about the customers behind their back, was absolutely ridiculous. I wont be going back.
Always on point with the Harry Potter merch
Usually poor clientele and not a very good selection, but the staff is surprisingly pretty good.
Good place if you looking for something different. But price can be a little high
Amazing staff and a bit bigger size hot topic then most lotions Ive been to
The employees are awsome here! Very friendly and helpful. I do wish they would get the more rare band t-shirts .
Fun place to shop. Something new everytime. Staff is helpful. A little overpriced
Best place to buy pins for my bookbag and band tees. Also its a good place to buy chokers.
Every single time I have stepped foot into this store the two employees working have been too busy loudly gossiping to themselves behind the register to even ask if I need any help locating anything. Every time, subsequently, I have left without purchasing what I stopped into the store to get in the first place.
My daughter says Its a happy place!
Still one of my favorite places to shop at! Friendly staff and amazing clothes
Plz go to its the best place to find dark and cool stuff.!😀
Educated staff. They are very passionate at what they do.
Just witnessed a disabled woman get denied service because she medically CANNOT wear a mask,when she went to show proof to the girl at the entrance she was confronted by another male employee who physically pushed her out of the store and then yelled at her.....this is UNACCEPTABLE.....I really hope she seeks criminal charges against the store employees if not the corporation....I really wish I could vote negative stars
I love this store! So many choices of goods!
The employees were very helpful!
Didnt go in but the people inside looked happy.
This store has completely turned around and is so well organized and clean now! Excellent customer service!
Great selection of funko pops
I bet I shop at hot topic
Cool collectables and clothes.
They have awesome apparel and gifts
I love the place.
Favorite place for t shirts
Best store ever!
Good choice in clothing
They ask for too much information
I guess its not just a phase
Always something different
Granddaughter love it
Cool stuff
Great
I like going there