Tonight 11/ 3 / 2021 Is the first time that a server, really bad educated, treat me so bad, I got there in the Aviation Plaza Mall Starbuck 7: 20 pm with my son and 2 friends, it was a long line, finally we got our 4 delicious mocca coffee with wipe cream and seating enjoying it...then this very young guy who previous drop louder boxes at floor, Very rude behavior, he order us to leave the store in 2 min and very bossy way and louder, he said you have to leave the store in 2 minutes ok? 7:45 pm No smile, no sweet way, no kindness, I did check the store schedule on internet and it say they close at 8pm I dont understand how he can be so mean so unrespectfull I am 51 woman, even when we have until 8pm for stay at the store and it was a very cold night, I though this guy is not interested in give a good service he only wanted left the job early,,,I see all the effort the Starbuck do for gain new customers even making loyalty campaigns and this guy can destroy it in one minute.
It started as a not so nice experience. I had the unfortunate experience of dealing with an upset staff member named Ashley. She had a rude and nasty attitude only because I requested something extra on order. I did not appreciate the attitude as all I could have been told was no, it could not be done and I would have been ok with that. If it wasnt for a pleasant member that actually went above and beyond to provide me with what I asked for as a favor, I would not be going back.It is workers like Gianna that make going back to a store that much more pleasurable. She didnt have to get involved with the situation but she made it her business to calm the situation and make the customer happy. Thank you Gianna for being the GREAT person you are and I wish there was more people like you. I hope to be served by you the next time I go.
This is the worst dirty filthy Starbucks Ive ever been in.They got the order wrong 3 times. The bathroom I would let my dog use......
Great customer service and they make your drinks very quick!!! Great parking area.
They don’t prepared drinks properly and is they need to clean that store!
I visited this location on a Sunday around 2pm. The line wasnt too long and I was in and out in less than 5 minutes. My drink was made correctly and the young men that work there are quick and very friendly.
They made my Mocha very well, and have a clean space indoors to work.
Friendly staff and very clean! Shout out to the barista named Kate for being so nice and recommending me a fun drink!
Came here for a morning coffee before our long drive down. There was a line that morning but it went by pretty quickly. Nice Starbucks and nice workers there.
STARBUCKS in LINDEN is HORRIBLE!!! HORRIBLE!!! HORRIBLE!!! The guy did not have a clue how to use the Frappuccino machine and could not count high enough to add the correct number of pumps of Frap Roast! I LOVE coffee and STARBUCKS, this was very BAD coffee!
Place was very crowded, clean, staff were friendly,didnt stick around long enough to give it a better rating
Glad to see how far this place has came along to meet proper safety guidelines as well as removing the seating from inside completely, thank you! Yet lately when going in their coffee would not be fresh at all later on during the day when i would visit oppose to the mornings being delightfully fresh and hot with bubbles
I usually come to this location and like their service but today I was told the store is closed 35 minutes before and the reason it’s a personal manner. It didn’t seem like a reason for me. Just didn’t like the fact you close a store just for a personal reason please they are many working. It’s like closing a McDonalds. Just saying. Did t like that. I don’t know if management uta aware of this.
Easy in and out but no drive through
Always go here ! Absolutely amazing! Today Summer helped me with a birthday drink and she was super nice!
Get it together Linden Starbucks. I’ve been stopping by repeatedly in the last few weeks and this we aren’t open until 3:30 pm is getting frustrating. You are making me go and get a coffee from DD!But seriously, please open soon. I’m out here grinding every day and need the coffee.
Great staff very friendly super fast
There have a very big problem with their supplies. They dont have 50% of their products.
Usuallt do not frequent Starbucks. Coffee was ok but overpriced. Will go back to my old favorite Dunkin Donuts.
Very unprofessional they always have a sign that says can’t open until the second worker comes in after opening hours. FYI I never do reviews but this needs to be exposed lol
The best coffe in the Word thanks.
Great service. Friendly staff
One of the worst starbucks to exist
Can never order have they take there time horrible service
Everyone loves Starbucks not everyone loves a bunch of teenagers talking gossiping and taking way too long to make your drinks but you know give-and-take
Im sorry i really keep trying to give this Starbucks opportunity after opportunity but it just seems like they dont care about customer satisfaction, they are constantly always messing up my drink whether it be them not reading the drink directions correctly or them not shaking a drink and it separates and its frustrating because this is the nearest Starbucks to my house, this is my third complaint and they still have yet to get it right. drinks are not being made properly and it seems they are never updating the Starbucks app my second week trying to order a mango dragon fruit drink and it says sold out on the app but they have it in store then when i try to call them no answer. i dont know if they need to be retrained but these are simple fixes and i would have no issue, i hope they fix this soon because theres other customers complaining as well. customer satisfaction should be their main priority always so if they want better reviews they should work on these things
App for online orders never working asked managers they always say they are short staffed so idk sounds like McDonald’s when they say the ice cream machine is down lol
For the past 2 weeks, its been open, then they close for a few days in the week. They open randomly and then mostly close without any notice as to why or when theyll re open. Not serious leadership happening on there.
Really bad experience staff is very unprofessional. Place is very dirty . Will never go there again and definitely not recommend.
The Baristas were nice
My favorite place
I dont why their app order pickups dont work. Alot of times I have been turned down in the app for ordering
This is my go to Starbucks but recently they have been inconsistent. Their hours are always changing. They either close at 6, 7 or 8pm.
The most consistent Starbucks. My drink is always made right.
Very unnice workers the small little girl in glasses looks like 18 acting like owner in Starbucks manager don’t listen costumers need to be fired
Great place to get some amazing coffee Ordering ahead helps a lot. Great staff!
Lemon iced slice of cake is always delicious 😋
The place is clean however, there is not available bathroom for customers. So after starbucks I stop at Home Depot for a public bathroom.
Always the best
Love this location!!!! Visit here religiously and they never fail to be on point and freindly😊
Ive brought my service dog here with me multiple times with no problem. But the other week as soon as I walked in an employee yelled from behind the counter, in the very crowded room, for me to leave with my dog. So I left without any chance of showing her papers, although she was wearing her vest. But very unfortunate since I really do love the company and their employees but this was just an awful experience.
Terrible service, me and my family waiting in the store for 1 hour for a couple of drinks because the girl working there decided she didn’t feel like making and was lazy. She then continued to talk about my mother right in front of us and complaining about how we were waiting there. I will never go there again and the girl shouldn’t be working as a barista because she clearly has no social skills.
The wait is horrible and they choose whom theyre smiling with and greeting with joy. Customer service is not a thing of their establishment. Other than that. Eehhh
I went Wednesday afternoon and the cashier was so nice, i think shes new she had her hair wavy. And one of the baristas wrote on my cup have a nice day ❤ The service was so good i felt bad seeing the tip gar and not tipping since i never carry cash. Definitely will next time.
The guys take time to make my orden...they were taking
Love my Starbucks hazelnut latte
The people who work here don’t even say Good morning to you. They just stare at you until you start ordering. Very rude. I’m sad to say I’m a millennial too but I’m not rude like that. My mama taught me manners
The service is always amazing and that Pumpkin Spice Latte was good.Happy Service
No long wait, great food. friendly staff.
Nina gave the best customer service Ive ever had a coffee shop despite how busy it was! Please reward her with some company bonus or incentive! Places need more team memebers like this
Goota have my cup of dark roast coffee to start my day!! If I dont have coffee stay as far away from me as possible!!
Long time favorite. Great drinks and atmosphere. Friendly Staff.
Its one of my favorite hobby places. There is where my happiness is at . I love to get my dark roast coffee from there all the time plus they are great team work who make everyone happy... Thanks again
I ordered the green tea lemonade-sweetened. If I had ordered iced water it would taste EXACTLY the same. I had to ask for light ice. I imagine if I hadnt it would really taste like nothing.
Great staffing and professionalism. Quick, efficient and responsive. Special thanks to Christina. Always quite welcoming!
Excellent service, the staff is really friendly. The only problem is that it gets really busy sometimes, difficult to find a sitting spot. They offer outdoor seating, which is perfect during the summers.
Always full
This place is trash.. the worst staff Ive ever encountered.. very dirty place, filled with a bunch of young kids who dont want to work.. ive never experienced such a terrible coffee shop in my life
There definitely needs to be more outlets and USB ports. Mostly busy and crowded but overall a nice spot when on the go and passing by.
Really good drinks and the brownies are delicious here they can warm them for you too making it a nice snack with your drink.
Its A Hit And Miss, All Depends On Who Making Your Order... ! Its Either A Homerun Or A Strikeout! My Go To Drink Is Salted Cream Cold Foam Cold BrewHeres a savory-meets-sweet refreshing beverage certain to delight: Our signature, super smooth Cold Brew, sweetened with a touch of caramel and topped with a salted, rich cold foam. The Cream Is Either Perfect Or It To Water Or All You Taste Is Salty Cream On Sweetness... The Staff Is Friendly.
This is my favorite Starbucks location. Apart from being in a good location, the staff is very helpful, friendly, and courteous. If not for the occasional crowd, I would basically stick to just this store. Enjoy!
Amazingly friendly store manager, she is kind to her staff, customers and local police force. She is an absolute joy to run into at the store. The staff is very patient and also friendly, truly a reflection of the store manager.Christina V is my favorite barista!!
They are allowing you to sit inside Yay! But only two tables so its first come first serve and I am okay with that!!
Great online ordering shop. Been going here a lot since!
I used to actually enjoy going to this Starbucks to eat & study. The place was clean and the staff was always friendly & accommodating. Today was quite different! I will say this is probably the first time Ive been here in the evening but the experience from beginning to end was just bad. It was not busy at all yet the order taker seemed to be in a rush. I asked a couple questions as I tried to quickly figure out this new, condensed menu & she answered in a such a hurry while keeping this plastered on smile like she was doing her best to tolerate me. Another girl overheard & politely answered my questions. I then went to use the bathroom while waiting on my order and both bathrooms were atrocious to say the least. Ill spare you the details but I passed & just went back to get my coffee. Long story short my $6 macchiato tasted like a big cup of vanilla milk and I guess the customer isnt always right because when I said something to the same girl who took my order she proceeded to tell me how the drink is made & how there are 2 shots of espresso, etc... in the same annoyed, hurried tone as if I asked or even needed to defend anything about this $6 cup of milk. Dont tell me how the watch was made, just tell me the time!! She finally just offered to make it over herself. It tasted just the same but I took it and left before I allowed anyone to put me in a bad mood ... oh & I had to pee. Hope its not a new management situation & they get it together.
Great environment. Best setting Ive ever experienced inside a Starbucks. Very relaxing. Beautiful vibes.
Great stadium! Fans get really into it! My adevice is to sit in the lower sections if you can afford it. I brought my date to a Giants game and were 3 rows behind Giants bench and we go access to coach’s club, which includes free great food, including sushi!
I went to local to buy a cup of coffee and I was told I needed to put my own sugar and cream. This is a coffee shop not a gas station
Delicious desserts and coffee.
Very busy, and quite overprized.
This is one of the better Starbucks Ive been in. Very courteous and friendly. I would give them a better rating but they need to do a better job with keeping the place a bit cleaner.
They have great music here. But they move a bit slow with special drinks. I just stick to iced coffee
Nice and clean
Ive only been here once but it seems to be pretty clean with staff that is nice and friendly. They also have books to read and activities on certain days. Will have to come back again.
Was The only person on line waiting for six people to make one cup of coffee and then when they finally got to me they took my order then the store got packed other people came in and order and came out after ordering at the store not online as we waited my husband‘s order came out and mine stayed in limbo we noticed the drinks were piling up on the side the girl was having a conversation about her hair and when I went up to her to ask where is my drink she said those were all online orders then the girl told her to check in my drink was sitting there just melting away at least 15 minutes after my husband got his drink and we ordered it at the same time
So I went to this Starbucks and ordered a coffee only to get half a cup of coffee sludge, yes it looked like slime. Unfortunately I took too sips and realized something was wrong. Called and was told machine may have broken and sludge seeped through. The machine malfunctioned, well ok then but what’s not ok is the an employee had the nerve to sit there and pull a lever and watch the sludge go in the cup and still serve it. Disgusting. I have a video of it. Hopefully I can post in here. After talking to the manager I was told I’d be refunded for the coffee and given a free one.
Ive worked there for a year and transferred stores but it is a great store! It is clean and very inviting every barista is willing to help you and find out what your taste buds are buzzing for if you are unsure. The best Starbucks !
Love this Starbucks always gets my drink exactly how I want it
The friendliest baristas of NJ so far. I swear all the people that work there talk to you as they were your friend that you havent seen in years. They make your drinks with love and care and I love Nilda for being such a lovely person to chat with.
Small dining area... place was packed on a Tuesday afternoon... every seat was taken... coffe was good 😁
I love their pumpkin latte. What a great flavor for the fall season!!!
I’ve been going to this Starbucks branch since 2006 and all those 13 years have always been a satisfaction thank you to all the loyalty and respect you give us as customer/guest
Not the same... waiting time is ridiculous
I have been to a few Starbucks in the New York and New Jersey area. This one is among the best run and quiet ones I have been to. The service was excellent, my drink was made to my specification. The outside is of a parking lot, but who cares. I highly recommend this store
Super fast service and very friendly staff
The new pumpkin cold brew is AMAZING if you are nearby get one totally addictive.
I rate this place at 2 stars because I visited for the first time and Im not too fond of their coffee however their brownies are very delicious thats why I get to to only because of the Browns. The copy on the other hand its too expensive and it taste like coffee that you would get from any pilot rest stop / gas station in America. I wont be visiting there again.
Starbucks in linden is great except for I didnt get my piece to play the game
A delightful experience. Nice staff and prompt service.
Worst Starbucks ever, I always order an Americano and that never comes out right. Its always cold and/or way too watery. Staff seems displeased to even see someone walk in. Im taking my business to Dunkin Donuts up the street.
In ordered a Venti, it was good.Unfortunately it was mostly whip cream instead of extra whip cream.
Excellent service.