Freddy was extremely knowledgeable and patient. He was not pushy, but instead took the time to hear my car needs and work with me to get the right vehicle. He was genuine, seemed to really care about his service and advocacy not only for Volvo, but for me, as the customer.Freddy provided a thorough review of the car and explained all it’s bells and whistles.He made my buying experience very pleasant and stress free. I would recommend Freddy again and again. P.S. Sal was fantastic as well!
We have purchased 2 new Volvos in 9 months. After a great first experience with Freddy, We worked with Chris our second go-around and was again so happy! Chris was patient, courteous and fun to work with. He was also incredibly helpful and patient with my questions regarding all of the new technology. We were also happy to meet with Mark who helped us in so many ways find exactly what we wanted! Thank you to all at the Lisle Volvo cars dealership for another wonderful car buying experience!
I absolutely love the Cadillac XT5 that I purchased from Volvo Cars Lisle. It is in Pristine condition and my salesman Freddy was so informative and helpful! He made my decision to purchase so easy!! Freddy even made sure I left safely and that I knew how to operate all the Bells and Whistles on my beautiful Luxury Cadillac! I recommend Freddy to everyone to make your car purchase experience smooth. It was a pleasure doing business with him and Volvo Cars Lisle!
I was assisted throughout the whole process by Chris Gough. If you are going in, I highly recommend him. He walked me through the vehicle I ended up purchasing. As well as others at different dealerships, and he showed me why I should work with him. There was not a thing on my vehicle that he didn’t walk me through. He sat down in the car and actually went through every feature the car has. And, when I purchased my vehicle, he was there every step of the way making sure it went smoothly and that I was made a priority. Also, he personalized my vehicle to me by going into the main console and adjusting all of the setting to what I would like. No doubt, if you are looking for a great experience and truly nice vehicles, go and pay them a visit. You will come to understand that they take the time to take care of you. I very much so enjoy my vehicle and highly recommend their services.
We had a very positive experience buying our Volvo XC40 Recharge from Volvo Cars of Lisle. If you go there, ask for Chris, he did a great job with us.
Volvo Lisle is the best dealership around. They followed up in a timely manner without stalking. Chris G. is simply the best sales consultant. My brother referred me and I have already referred other to work with Chris. He really takes the time to understand what my lifestyle is and how the right vehicle can enhance. He was patient and helped me find the perfect vehicle for me! I appreciate how smooth everything went from ordering my car, to financing, and driving off the lot. Volvo Lisle is best of the best!
Very good experience. Hassle free. Great salesman - FreddyCar was ready on time and well presented.I would recommend this Volvo dealership
Great service, well informed about the features and functions of the car. Listened to what we had to say, and willing to admit any short comings. A breath of fresh air to the process of buying a car. We are proud to have bought our 2022 XC60T8 from Volvo of Lisle.
Chris Gough was wonderful to work with. Professional, had the product knowledge and eager to assist. I highly recommend Chris to anyone looking to purchase their next car!!
Lolita is Awesome! It was a pleasure to purchase our new Volvo from Lolita. From the 1st to the last interaction, Lolita ensured our needs were met and answered all of our questions and concerns. Best buying experience! We will be back!
Bob Makowka assisted me with the purchase of my XC90 and the overall experience was phenomenal. From the initial meeting to driving out the door, the entire process was efficient and seamless. Bob was definitely on top of everything the whole time and was also extremely up front, honest, and very knowledgeable regarding the operations of the car. I highly recommend working with Bob and will be back for future Volvo purchases.
Our experience working with Ashley De Vries was very positive. Ashleys knowledge of the car we purchased and Volvo cars overall was very informative and help guide our decision to buy the car. She is very professional, courteous and a pleasure to work with. in addition, time spent with the sales manager and financial department mirrored the same positive expetrience.
Andrew made car buying a breeze. I emailed several dealers in the Chicago area telling them my ideal price and noting that Id come in before the weekend to sign the best offer. Andrew didnt mess around and made a compelling offer that beat every other dealer. There was no funny business when I arrived to finalize the transaction, which I greatly appreciated as well. I live in the city and it is a bit of a trek out to Lisle, but it was worth it as the closer dealers were more difficult to work with.
I located a car I wanted online, clicked on the link that I was interested and within minutes I received a call from Volvo of Lisle asking how they could help me. I am a cautious buyer. I review information from multiple sources and dealers before I make a decision. I selected a used car with a couple of known issues. Andrew and his team were patient, cooperative and went above and beyond to ensure All issues were addressed and I was satisfied with my vehicle. I will be going back to Volvo of Lisle for my next vehicle purchase. I received a fair deal and a quality vehicle.
We went to Volvo of Lisle looking for a specific car and we were so very impressed with everyone there! The customer service is outstanding & especially one young lady, Hajira M was exceptional! Her sweet and genuine personality shined through from the moment we walked in! Buying a car is one of my least favorite things as I much rather spend money on my home but, it was a necessity and she and her team made it very pleasant! Her knowledge inside the car was outstanding and I cannot say enough about this dealership! If you are looking to buy a car, I HIGHLY recommend you look no further then here! Thanks to everyone for making this experience wonderful!
Great service and very knowledgeable staff! Helped me with my trade in and getting the price point and monthly payment I needed. Walked away with my dream car! Thank you.
Great experience! It was a pleasure to make a deal with Bob Makowka. The test drive by myself was a great experience as well. No pressure sales. Highly recommended!
The best salesperson I have experienced in my many years of purchases is Lolita Cook. I highly recommend her to anyone wanting personal AND professional service all in one great salesperson.
Wonderful experience!! Ashley was very easy to work with and super helpful to make it a great purchase. I highly recommend her and Lisle Volvo for outstanding service.
Lolita is honestly the BEST!! This is my second Volvo and I feel like I really know my car this time. In addition to her knowledge of the car the purchasing process with her went very smooth. Ask for Lolita and you will get the top notch service you deserve.Raquel W.
By far the best dealership car buying experience ever!! I’ve purchased 6 vehicles at other dealerships and one through a broker. This was hands down the easiest and fastest buying experience -and it was a Saturday!! Ashley was amazing, though she was juggling another client for part of the time she was still professional, attentive, honest, and a dream to work with. After a month of looking at cars and going to dealerships, I was so pleasantly surprised by how friendly and fast Lisle Volvo was. I left in my new car 1 hour after my test drive! I cannot say enough good things about Lisle Volvo, most definitely worth the drive from the city!
Lolita assisted me in finding what I was seeking. Very knowledgeable, friendly and down to earth. The dealership itself is very serene and welcoming.
My recent experience purchasing an automobile at Volvo Cars of Lisle could not have gone better or simpler. From the moment we walked in, we were greeted by a consumer-centric staff and Ashley DeVries had a consultative sales approach that was welcomed. Her level of detail and knowledge of the XC90 was impressive and she made the whole experience great!I highly recommend buying your next Volvo from the staff in Lisle!
Lolita Cook is top notch who goes pout of her way to help customers. The best sales person in any business, would recommend her to anyone who is looking for a car!!
Freddy (sales) and Sal (finance) were incredible to work with. I had a lot of questions and they followed up on each of them. They made the experience easy. (2022 XC90)
Andrew is patient. He is knowledgeable. Andrew made my 1st Volvo experience such a pleasant one. I am convinced I will be driving Volvo from here on out. Andrew was always available. His love for vehicle helped me. Thank you Andrew for providing the best service ever.
Our XC90 was making a strange, intermittent metallic-sounding noise from under the chassis. Brought it to Volvo of Lisle, who took the time to identify the noise, trouble shoot the problem, and fix it properly and in a timely manner. John was terrific to work with, and I have no hesitation whatsoever to recommend him and the service staff at Volvo of Lisle to anyone!!
Wonderful experience purchasing a used Honda CR-V at Volvo Lisle! Lolita Cook was amazingly helpful and accommodating through out the full process of purchasing my first car. The service department went above and beyond before I drove off the lot with my car. Thank you to the Volvo Lisle crew!!
Lolita Cook is so knowledgeable, so patient, and so much fun that it is a pleasure to buy a car from her. She is a beautiful woman, inside and out! I am grateful for her help and understanding. (She has sold us 3 cars over the years. We have owned 7 Volvos.) She really makes spending money fun! The joy of driving a Volvo is its own reward.Everyone at Volvo of Lisle is pleasant and helpful. The service department is terrific. Always a good experience, you leave with confidence.Thank you.
Buying my new car was a good experience. I love that I never felt pressure as has been my experience with other dealers/salesmen.Sam was very thoughtful, and did an excellent job explaining all the features of my new car. He said if I had questions I could contact him which I’ve already done once.
Fantastic experience, from beginning to end. Thank you Team for you help in all of this.
Best pricing in the Chicago surrounding area, the patience that Hajira and Bob have and all the help they gave me it was the easiest decision to buy from them. I love my car
My salesman Chris Gough made my experience enjoyable and painless. Fast and smooth purchase, no hassle. Staff polite and patient. Would highly recommend for new vehicle purchase. Great experience.
The team at Volvo Lisle made the car buying experience very smooth and easy! Very reasonable price and dealer fees, and it working out financing was pretty painless.
Worked with Freddy yesterday to buy a used car, and the experience was phenomenal! It was also simplistic and fast! Freddy is professional and knowledgeable, and I would buy from him again. If and whenever I need another car purchase I do not think I would use another dealership because of how awesome they made this process. I truly appreciate everything they did for me, and highly recommend this dealership.
Chris was very easy to work with, very honest and straight forward which made the process easy and simple. He also was very knowledgeable and had no issues with taking a wide array of questions without hesitation. He has my recommendation!
Ashley was absolutely fantastic to work with and made the process seamless and easier than I could have ever imagined. As a single woman, previous car shopping efforts had come with moronic comments and absurd insinuations that I needed a male figure to be involved in the purchase, irregardless of my good credit, income and employment status. Thank god for Ashley and her team, where none of that occurs! If you are looking to buy a car in the Chicago-land area, especially if you are a woman, go to Ashley at Volvo Car of Lisle. She is everything I had come to expect car salespeople to not be- up front, matter-of-fact, and minimal b.s.
Best car buying experience we’ve had. Chris was fantastic to work with!
My entire buying experience was fantastic. I could not have been happier with all the help Freddy provided. He was very laid back and answered all of my questions. The finance department was not pushy at all and the entire process was smooth. I would definitely refer friends and family to this dealership.
Very good response and education about the car. Top notch group and salespersons. They generously gave me a few happy extras❤️ Thanks for the mats, hat, bag and key rings. Little things make the day better. Thank you Sam and Ashley. .
Andrew is Amazing! Super helpful and knowledgeable, he made the entire purchasing process fast and easy. Thanks Andrew!
Ashley was great to deal with, very knowledgeable and patient. Your organization is lucky to have an employee such as her .
Chris Gough was super helpful throughout our car-buying experience, sitting through our many questions and providing knowledgeable answers. He is definitely as asset at Volvo Cars Lisle and we plan to go back to him for any future needs.
Would like to say thanks to Andrew for all the patience and effort in helping us get the perfect car for my wife!! The guy know how to be a true salesman. Great customer service from him!.Thanks again Andrew!!
We had such a wonderful experience which says a lot when it comes to car shopping. Chris was so friendly and helpful at showing us all of the cars we were interested without being pushy, which made the experience so nice. ...And we were able to find a car that works perfectly for us. Thank you so much!
Drove from the city to this dealership and it was so worth the drive! Great dealership, Lolita cook was amazing. I went to purchase an Infiniti I saw and she was so kind made us feel welcomed and very knowledgeable. I will definitely be recommending this dealership to my friends and family. Glad I found a dealership i can trust. Thanks Lolita!
Just purchased an XC90 from Volvo of Lisle and we were helped by Freddy. He was great and made it an awesome experience for us. Everything was seamless and we appreciated how attentive and helpful Freddie was to ensuring we left in the car we wanted.
Chris is a very professional and customer-centric salesman. He worked with me every step of the way in a prompt efficient manner. This is the first Volvo I have purchased by phone and e-mail. Chris made the process hassle-free. He responded to phone, texts, and emails very promptly. I will have no hesitation recommending him, and Volvo of Lisle to anyone I know who in the market for a new or pre-owned Volvo.
Bob is a very nice and talkative sales person. He explained everything and answered all of my questions. Buying a new Volvo with him was a pleasure. Thank you!
This is our third Volvo and Volvo of Lisle is by far our best experience of car buying. Ashley was wonderful to work with and not once were we pressured to buy. We were able to test drive, research, take our time and make the right choice for us. We are so happy with our new car and will be back again!
Lisle Volvo is my new go to dealer. I bought a used Mazda 6 after looking around at CarMax and browsing the internet for competitive pricing. This is the most professional and no pressure experience Ive ever had. Hajira is such a patient and helpful salesperson. She worked with my schedule and when she doesnt know the answer shes honest and says Ill find out. Closing the deal with Finance was also a breeze, no pressure tactics here.
Memorable customer service experience! Rich Dini provided all the information requested promptly even at not working hours. He uses all the available online tools and technology to delight the customer. Best car buying experience ever. Rich quality service values are key to reinforce Volvo’s loyalty strategies.
Very satisfied with Sales consultant Ashley. The process of getting Volvo CX90 was smooth and fast.Pleased with whole experience in this Volvo dealership!
Went in to pick up a vehicle from service, little did we know we would be in store for our 2nd vehicle from the team at Volvo Lisle.Was introduced to Sam and after some quick show and tell, came back two days later to start looking at more cars. He was insanely knowledgeable about everything we could ask, and so patient with us as we looked at quite a few vehicles, helping us check to see if our stroller fit, car seat fit, and what set him apart was his open honesty about good things and great things, helping us narrow it down and drive off today in our wonderful new car! Sam made the usually tedious sales process a complete breeze, such a pro, highly recommend him and the team at Volvo Lisle - a class act across the board.. John in service - Jennifer in Finance - and even the young lady making sure the drinks were stocked up! Did I mention we did this whole process with our 11 month old son?! Yeah stellar service! Do yourself a favor.. stop scouring the internet for cars and just go talk to Sam and the team over here.. ready, set, drive!
Looking for a new Volvo. Go to Volvo Cars of Lisle and see Andrew Steinbrecher. You won’t get a better sales consultant. Andrew made the car buying process so easy my wife and I couldn’t believe it. No pain, in & out. Visited many dealers and none of them explained their vehicles, just here’s the keys.Andrew went on the test drive and explained the XC60 and what it does for you. So informative. Great Job!!!Go see Andrew Steinbrecher at Volvo Cars of Lisle.
Purchased a used VehicleHajira Mahmood provided excellent service.Working with the dealership was straight forward and no hidden charges. Best dealership I have been in, in a while.Thanks
Wonderful experience! We found our car online and made contact with salesman, Chris Gough. Chris was so helpful and accommodating to our busy schedule. He answered all of our questions and sent requested photos of the condition of the car prior to us making an hour drive. Upon arrival, Chris was immediately available to answer any further questions we had and allowed us time to drive and inspect our potential purchase. He was professional, communicated well and went out of his way to make our buying experience flawless and time proficient.Amazing service, we highly recommend Volvo Cars Lisle and salesman Chris Gough for your next car buying experience. We are truly happy with our purchase and experience!
Experience was great.. Sales person thoroughly knew the product and answered all our questions.Very professional and courteous
The process of buying our new Volvo with Lisle Volvo was as pleasant as any car purchase could be. Rich Dini knew the answer to all of our questions and concerns, no matter if it was about the vehicle (every model), finance or maintenance. He stood by us even after the sale. I wouldnt hesitate referring anyone to Rich or Lisle Volvo.
Freddie Merza was professional and made the buying process very simple. Took a test drive and he demonstrated the vehicles functions. Brought my spouse back for another test drive he did the same. We bought the vehicle.
Chris Gough is great and easy to deal with.
Great experience at this place. Thanks Chris
Just bought a 2020 certified pre-owned XC60 from Volvo Lisle last weekend, and it was a great experience all around. Great selection of cars. Sales team was knowledgeable and fair. Bob M. in particular was a pleasure to work with. I would definitely recommend this dealership.
We have nothing but amazing things to say about Chris and everyone here. We were amazed at how smooth everything went. Would definitely buy another car from this dealer.Thank You so much!
I reached out to Volvo Cars Lisle because their website made it easy to see a ball park price on a new Volvo. Salesman Chris Gough responded to my call and spent a great deal of time with me on the phone and in email to answer all of my questions before I headed there to pick a car. He was delightful to work with and made the car buying experience easy. He was patient and made the learning curve easy! I would highly recommend him. The finance gal I worked with was amazing as well. She could not have been nicer and made that part of buying a car super easy!!!! All around buying my first Volvo was a great experience.
Bob Makowka did a great job from the moment I set foot in the dealership. I was not settled on the XC 90 but he took the time to understand what I was looking for, made the extra effort to find the vehicle for me, communicated very well throughout the process and made me a Volvo customer again after 25 years. Thanks!
Rich Dini was wonderful to work with. He was juggling a few customers at the same time and went above and beyond to answer questions and make the entire car buying process quick and seamless. The entire team at Volvo of Lisle has been a pleasure to work with. Highly recommend if in the market to purchase a new or used Volvo.
I had an amazing car buying experience with Merza. This guy is professional, patient, and well informed. I’m very satisfied with my vehicle and customer service provided to me at Volvo of Lisle by Merza. I’m glad you were my salesperson!
Had one of the best car purchasing experience with Volvo Cars Lisle. I never felt pressured, hustled, or nickel and dimed. I would highly recommend visiting them if you are interested in purchasing a Volvo!
I was very happy with the entire experience. Freddy was knowledgeable, friendly, and low key- made the process go quick and smoothly. The staff was also very courteous.
Nice. Like most dealerships a little slow to get a car to test drive, but sales help was timely, courteous, and knowledgeable.
My salesman Andrew was very helpful, knowledgeable, and a very good salesperson. He went above, and beyond to make sure that everything went smoothly with the purchase of my new 2021 XC60 VOLvo T5. I would most definitely refer Andrew to my family, and friends thats looking to purchase a car. Again thanks Andrew for everything. I was very pleased with your personality, and patience.
I already knew exactly which car I wanted thanks to truecar.com, but Lisle Volvo made it very easy to walk in, speak with a sales person, and walk out a few hours later with a new car.The finance person swore like a sailor, dropping f-bombs left and right. Im not bothered by that, but not what I would expect from a professional during a first time customer interaction.Additionally, while sitting in their lobby waiting, some employees had a discussion well within earshot complaining about another employee. They went as far to suggest if he didnt like how good he had it here, he could see how hed fair at other dealerships.So, car buying experience was great. But they need to work on their professionalism and maybe be a bit more aware of what they say around customers.
Very professional. Salesperson Freddy was helpful and knowledgeable. Finance manager at dealership handled the purchase efficiently. I bought my last Volvo here and have their service department do all my work.
Had the exact car I was looking for at a great price... closing and financing was fast and easy.
Hajria was wonderful to work with. She always keep me informed and was one of the easiest car purchase I have made.
I have been working with Volvo of Lisle since 1995, they are the best, and Bob Makowka is the best of the best, great to work with, efficient and straightforward, a pleasure to purchase, lease, repair, and buy accessories. i looked a lot and did a fair amount of research but always keep coming back to Volvo of Lisle largely because of Bob Makowka. Rick
Was great working with Andrew, very friendly and answered all our questions. I love my 2018 Rdesign Volvo XC90!
It was great experience working with Mike B.He was very professional, knowledgeable and friendly.Mike and the finance department made it a very smooth processI highly recommend Volvo of Lisle for your new or used cars.
We just purchased a 2018 Volvo XC90 Momentum Inscription from Volvo of Lisle. Our salesperson was Freddy Merza. We knew what we were looking for and Freddy showed us two options that fit our needs.Purchasing a car can be very stressful. We did not feel that way at all. The whole process went smoothly and they provided plenty of snacks and drinks (all in their own packaging) to keep our kids occupied. Freddy took the time to go over many of the options and answered all of our questions. Then it was on to financing. The financing part went very smoothly as well. Jennifer explained our options and went over what plan would fit our budget. Overall this has been a very pleasant experience. Although we did not haggle we knew we were getting a great car for a great price. We will definitely be back and plan on having the car serviced at the dealership as well.
Bought a used car from here. It wasn’t a Volvo, but we were treated just as well. Great buying experience! Thanks everyone.
We had a great experience purchasing our new car from Freddy at Lisle! Professional, responsive, seamless process...I highly recommend!
Sales and finance were extremely friendly and knowledgeable!!!
I had a great experience working with Ashley to purchase a new 2020 XC60 Inscription! She was very professional and knowledgeable throughout the transaction. I was looking for an XC60 in white with all the options of the one on the Volvo Lisle lot and Ashley worked with me via email and phone to come up with a very fair deal for that SUV. We were able to complete the deal long distance as I am out of state and Ashley made the entire transaction seamless along with Jennifer the finance manager. I had a lot of questions and they were both very patient and responded to me very quickly even thought they are very busy. And when I flew into OHare to pick it up Ashley arranged for Juan, one of their porters, to pick me up and drive me over to the dealership. So thank you BIG time to Ashley, Jennifer and Juan for a great car-buying experience! The next time I am in the market for a new Volvo I will definitely consider Volvo Cars of Lisle and hoping that Ashley, Jennifer and Juan are still working there :) !!!!
I recently purchased a 2020 S60 from Mike Byrne. Hats off to him for making the transaction easy and fair. His knowledge and communication skills were exemplary. It was an enjoyable process and he is a credit to his dealership. Also of note was my interaction with Tom Korallus regarding finance. He also made the experience painless and efficient. I would definitely recommend them both to future customers.Bravo!
This is the place! The sale staff go above and beyond to help you find exactly what you are looking for in a car. I would consider myself a Volvo loyalist and Ive bought my last three from the Lisle dealership. The dealership is beautiful and inviting and Merza was so great to work with. We called ahead and they pulled cars for us to test drive. Once we decided, it was a smooth and painless finance experience.
I just bought my first Volvo, an XC40. My salesman, Freddy Merza, and the team at Volvo of Lisle made this a pleasant experience. This car has all the safety features, styling and performance I wanted and at an excellent value. Freddy was great at reviewing all the options available on this model and knowledgeable about every feature. A test drive convinced me. The car Is buying experience was excellent and I am going to love this car. Thank you Freddy and Volvo.🙂♥️
Had an outstanding experience with Volvo Lisle. Their customer service is top notch as I flew out of state to pick up my Volvo. They picked me up from my hotel and coordinated all the paperwork. My XC90 is in fantastic shape. If I’m ever in the market again I will definitely choose these guys for my business.
Dealers are nice enough and respond quickly. Be wary of deals that seem too good to be true- when approaching the closing stages to make a purchase online, the car “just sold” after being on lot for more than 150 days. Then the discussion changed to other vehicles that were a much worse deal (I.e. more miles, less features/options, etc). Not a good destination for purchasing online
My recent automobile purchase from Volvo Cars Lisle was a very pleasant experience. Mike Byrne was very helpfulwith the process. Nearly all communication was done via email and text. The car was delivered to my home which Mike arranged. I would certainly recommend Mike to anyone about purchasing a vehicle from Volvo Cars Lisle.
Great experience with Lolita! Purchased my used Volvo XC60 and it all went smoothly.Thank you,Isabelle
Chris was amazing! Very patient and helpful with whole process!!! Thank you!!
Forget what you know about buying a car. Volvo Cars of Lisle is not only pain- and pressure-free, it’s actually enjoyable.