We setup an appointment time and was able to complete the sales process in a few hours. Super clean location. Very knowledgeable staff.Henry, Jessica & Byron made the sales process simple.Thank you!

Visited Lithia Springs Toyota 2 weeks ago in search for a new vehicle. I secured financing from my bank, therefore, I came into the dealership with a check in hand. The service I received was subpar. The young lady assisting me had very little knowledge of inventory, sales, or basic features of the car she was attempting to show me. Nissan Lithia Springs did have the car I wanted, however, the color was unavailable. I am well aware of the car shortage, so I left that day expecting a call back when something became available. Two weeks went by with no contact. Out of frustration, I called several Nissan dealerships in Atlanta on my own to locate the car I wanted to purchase in the correct color. I just received a casual text from a dealer at Nissan Lithia Springs that read Hey how you doing? No mention of car availability even after 2 weeks of me waiting for follow up. Nissan of Lithia Springs may not deliver service at this level often, however based on my experience, I would not recommend anyone shop here for a car purchase.

I arrived on time to my appointment on Saturday at 8:45 am. I waited until 9:05 until I was helped. Even though I had an appointment on Saturday my truck didnt get to a mechanic for review until the following Tuesday morning. On Tuesday morning the mechanic confirmed the issue was a bad fan clutch and that it was warranty work. I was told I could come to get a temporary vehicle until the repair was completed. I showed up on Wednesday to get the rental car but was denied because my current auto coverage did not have collision coverage for rental vehicles. My insurance agent was will to endorse the additional coverage but the staff would not accept it stating that I could cancel the coverage as soon as I leave. No other options were given to me so I had to call my wife to come pick me up. This ended up wasting about two hours of my day. My car was finally completed on Thursday afternoon. I was with out a vehicle for six days to have my truck warrantied. I was denied my right of a rental vehicle even though I offered to pay my own money for additional coverage. All together it was a pretty terrible experience. I currently own two Nissan vehicles and have leased two Nissan vehicles in the past. After this experience I am not sure if I will continue my relationship with Nissan considering you guys arent even willing to take any risk to give me a rental car while my vehicle is being warrantied

My son bought his 2021 Sentra SV from here. Good service overall in Alllllll departments

Your Customer Rep. Shaq is an amazing person to have on your team. She is very personable and her professional knowledge is well above places that I have been in the past to service my vehicle. overall great experience.

Richard Evans is outstanding sales associate. He helped us and listen to our wants and needs. He went above and beyond for us. All the associates are nice and extremely helpful.

I purchased my car at this location, its very close to my home. Everytime I go for service it takes hours even for an oil change. I always schedule ahead. The last time I was livid. I took the car in before 10AM and the car wasnt ready until after 5PM. I had to call them to ask when would my car be ready. They failed to call and give me an update. I also needed a new key fob battery they offered me a free one,when it didnt work they tried to talk me in to spending $250 for a new fob. I came back on a different day bought an $8 battery and it worked fine.

The sales and finance department experience was amazing. The professionalism and knowledge was and is impeccable. Even though there were no Maxima Platinums on lot. Uzzi found me one. Boy, is he good at what he does. I live in Delaware and returning in a new car.I encourage you to stop by and talk to him. I’ve been in Maxima’s forever.Service department needs work on communicating with customers in keeping them informed. More training maybe needed. The service department has never rendered poor service before. I see all new staff. Very, very and very disappointed.

I made my appointment this weekend and, to my surprise, made it on time. I was seen after about 10 minutes (Im not complaining). From the first greeting, getting checked-in and situated in the waiting area, until I was told my car was ready.. 50 minutes. Again, Im not complaining about my experience.I assumed it would all take a lot longer. I came prepared to wait at least one hour or more for my oil change. There were clean bathrooms in the lobby, snacks provided in the wait area, kindness from all of the staff. COURTESY. A+ service is what I received. The guy who assisted me, Im unsure of his name, was/ is very thorough and detailed in explaining the services necessary for the make and model of my vehicle. Bud I think.. He didnt look like a Bud though. (Not important)..All-in-all, I will be returning to that location instead of the one closer to me. Their service assures my return.

This was not my first car purchase but it was by far the BEST experience I had. Daivon Brown was amazing! I let him know immediately what my circumstance was and which cars caught my attention. He went to work for me and didnt stop until I was satisfied and comfortable with my purchase decision. The team at Thornton Rd Nissan is PHENOMENAL and I will recommend everyone I know to this establishment. Professional, friendly, and dedicated! 10/10 WOULD RECOMMEND!

The process was so easy and not as scary as I thought. Ms. Alexis Palmer was just wonderful and full of product knowledge on the Nissan Kicks I decided to purchase. Ive had some really horrible experiences at dealerships before. Ms. Alexis Palmer and the team at Nissan of Lithia Springs celebrated with us on our new purchase and really made this experience almost surreal for us. Thank you for your service and restoring our trust in dealerships. We are so excited!

The service and staff is great and if Nissan USA ever change their CVT transmission I might look into purchasing and referring friends and family.

Excellent customer service. Friendly, knowledgeable and professional Sales Rep and staff.

Today I came in with my niece to look at cars. I must say the service was really good! They worked with her to get her into a car that was even better than the one we came in to look at. Corey explained everything in detail and he was very thorough. He was professional! The rest of the staff was very friendly as well. Its been a while since Ive been to a Nissan dealership and today overall was a wonderful experience. HUGE THANKS to Corey for making her first car buying experience exceptional!! Great job to Corey!!! My niece is happy with her new car which makes me very happy!

I will definitely use this place again. Although the finance guy was a total a$$hole, when they heard my complaints and allowed me to work with someone else everything went off without a hitch. Lavar Pierre took care of me very well and I would recommend him to anyone out there looking for a great car.

Customer service was great, I was surprised it didn’t take long at all thanks Nissan .

Solange was very sweet and professional shed be the reason I return to this location for services.

I had an appointment at 10:45 Tuesday to have them check my transmission on my Rogue. (Turns out the transmission on the Nissan Rogue usually goes out before 100k miles.) I was not told when the appointment was made that it would take 4 to 5 hours. They said they had a shuttle that would come soon, so I waited. Two hours later, no shuttle. I said I would have to come back Thursday. Fine, they would bring my car around. Another hour went by, so I had to find someone to give me my car back. Thurs I got there at 8, they said they would call. Today is Friday and still no car and no one will answer the phone.

If I can give it a zero I will give it a zero I was looking for a vehicle I had money to put a down payment on the vehicle went around looked at one sales day the lady was nice but the manager the guy was walking around in the like a leprechaun talking about his Mercedes and this in there making a long story short they call me thats what I had no money down they said well we got plenty of ways to get you a vehicle. Then the manager just playing right out and said man you be better Im going to a buy here pay here so I left

I like the fact that when i arrived they got right to me i didnt have to wait. Love those kinds of appointments. Everyone was very nice and as far as my car everything is good. Thanks Nissan of Lithia Springs

Alexis was phenomenal! I previously swore off car dealerships and dealt only with lease brokers but she changed the game. She was courteous, professional, helpful and accommodating. She got us the deal we needed/wanted when no other dealership came close. I highly recommend this dealership and Alexis!

The team of women that assisted me were all outstanding. I was greeted as soon as I arrived for my appointment. The service advisor (Shaq) kept me informed of what was going on with my vehicle the entire time.

My car was kept overnight after being promised it would be ready in 1 hour and 30 minutes, after waiting 3 hours I was told they could not restart my vehicle after installing a recalled fuel pump, never received a call stating my car was ready to be picked up, customer service is horrible, service doesnt answer the phone lines, left several voicemail messages, car isnt driving the same as before it was taken to dealer, horrible fuel smell in car, brakes not working properly and car is pulling to the right. Car was not washed as promised, technician drove out half of my gas tank, my sunroof had been used. Terrible service and horrible service advisor. Made a complaint with Nissan Corporate--still no resolve and no return phone call after 5 voicemail messages. Will never go to Nissan of Lithia Springs again. If I could give less than a 1,star, I would.

I love my new car already. I just got a 2021 Nissan Sentra. Edwin Correa, Corey and Bryan all hooked me up. This was a early birthday present for myself. Im so happy and grateful.

I was informed i need services i didnt need. There was a sticker in the window saying when to return for a follow up recommend oil change that was total inaccurate . Will not go back. If i could i wouldnt give any stars

I had a very pleasant experience at Nissan Lithia Springs. I came in to purchase a vehicle and CJ Camacho made the experience wonderful. He was professional and very efficient. I was in and out within a few hours. Thank you.

Alexis was amazing. This was our 2nd experience working with her and she made us feel comfortable while understanding our needs.

I never noticed until this service visit for oil change that after my device my windshield wiper fluid was still low antifreeze was low, I always thought they topped off the fluids, also I was told I needed a cabin air filter I told them I would replace myself they showed it to me, the following day I went to relace both air filters the bracket that holds the cabin filter fell right off it wasn’t properly locked back in also the filter had a big hole in it that wasn’t there when it was show to me. This was totally unacceptable, my confidence is there service dept is very low

Dealing with Curtis, he is so nice and he has so much patient with his customers, he continues to work with you until you are fully satisfied. That is what I truly call excellent customers services to people’s.Thanks, Curtis for your service’s. Ms. Bobbie Ford

It was good until I had issues with a oil cap being found in my car. They did remove and after asking was offered free oil change on next visit.

Brennan was an outstanding maintenance associate. He was friendly, knowledgeable, and he demonstrated professionalism.

Speaking with Richard Evans at the dealership was an absolute pleasure. He helped me quite a bit, and got me in the car i wanted ASAP, it was the ideal car shopping experience. I recommend reaching out to him is you want a car.

I was greeted from the time I came to the lot from the time I left... Customer service was great

Nissan sales Rep Lavar and manager Ray really worked with me to get me out of my 2017 keep and into a 2021 Nissan Altima and I could not have been any happier driving off that lot Lavar even recommended where I could have my windows tinted great service Nissan Lithia springs

My Nissan Altima CVT failed at 65K miles. If you are familiar with the quality of Nissan, that shouldnt be a surprise.I took my car to Nissan in June 2021 because the CVT failed in November of 2020 during the pandemic with only 65K miles. While the car was 19K miles under the mileage limit for warranty coverage, Nissan refused to cover any of the expense because the time limit expired December 2020. I reminded Nissan that the end of 2020 was during the height of the pandemic when vaccines didn’t exist, COVID was spreading uncontrollably and CDC guidelines advised people not to leave home except in an emergency. So I waited until I could get vaccinated and safely take the car for repair.Nissan said I should have brought the car in during the pandemic. Apparently Nissan isnt concerned about the spread of COVID or the impact on the communities in which it operates, but rather only on corporate profits.Ive owned 3 Nissan automobiles, and the quality of each one was worse than the car before it. Now its finally time to move away from Nissan. Unless you enjoy spending lots of money on repairs and hanging out for hours/days in service departments, I would strongly advise you to purchase anything other than a Nissan.As an example, look at the photo of the grease they put in my car interior during the 17 days they had it and then tried to return it to me.

Overall, the best in service. My questions were answered. Very professional.

I love the customer service. All of your associates where very friendly and courteous.

Went through Nissan at-home, their new online car purchasing tool which states get real pricing on your vehicle of choice. Was looking at a brand new 2021 Versa, found one at Nissan Lithia Springs, was prepared to buy cash and no trade in. Set up an account with Nissan web site and expressed an interest in the specific car (by VIN #). The web site confirms the price of $18,072.33 including discount, license and registration and tax and provides me with a locked certificate showing total price owed. There is a disclaimer in very small writing that sales price subject to change without notice. I confirm that the car is available at dealership and arrange to go in to test drive. Arrange to meet Wendy who apparently isnt a real person but an internet bot and deal with the first salesperson who greets me. Car isnt ready to drive despite confirming my appointment twice by text and email. They add some gas and off we go on a short drive. Cars fine, go back into the showroom and then presented with the final bill. $21,114.34 - an increase of nearly 17%. Talk with sales rep who states that they low ball these offers just to get us into the dealership. Then talk with Manager who says the total offer was from Nissan USA web site and not Nissan Lithia Springs web site and therefore they dont have to honor it. Total scam. If I could give zero stars I would do.

I am SOOOO impressed with Nissan Lithia Springs!!!!! Daivon Brown the sales professional provided top of the line service for us. We are so pleased with the customer service and professionalism we received. Daivon was kind, friendly, helpful, genuine, professional, and all around AMAZING. His customer service was superb. We are so very pleased and would defiantly without a shadow of a doubt buy another car from Nissan Lithia Springs. Ask for Daivon!!!! He will take good care of ya!

The service advisor was very helpful in my service experience with the dealership. Solange Robinson is excellent in her job

This was the first time that I have no complaints about the service I received at the car dealership. If you are looking for a Nissan this is the place to go. Ask for Solomon he was amazing and I am an extremely hard sale. He heard my request and made sure things went smoothly. I loved his customer service. The team was great. I also have shout out to Uzziah as well, he was very helpful. This was truly an amazing experience! I would definitely recommend them to others!

Amazing!!!A. Palmer is THE Best!Professional, Knowledgeable, Genuine..Thank You so much!!

My husband brought the vehicle up there at 12:30. This was for a fuel induction system cleaning. My husband told them that he had a 3 pm appointment. He was reassured that they vehicle will be done way before that. After hours of waiting, he had to go and see what is going on. He found the vehicle parked in the parking lot. Once they finished, the vehicle was parked and no one informed him at all. I decided to give this place another chance. I stopped going years ago due to another bad experience with them. Now here we go again. We dont even know if the service was done because no one briefed him. The service advisor that took him in failed at keeping him informed and letting him know the status of his vehicle. Very disappointed, again, with this place. The only reason I chose to come there again was because it was close to my husbands appointment location. And I figured that he would make his appointment on time. Unfortunately, he had to cancel because he wouldnt have made it on time.

I took my car to have work done on Thursday the 19th and was charged for having the battery replaced, however a few days after I left the shop my battery died on me several times. Turns out the battery was never replaced, yet I was charged $250 for it! Called several times and no one was interested in resolving the issue. Ended up having to go to another place to have my battery replaced and am now out $250 !!

I have been working so hard to purchase a new suv for months now. I didn’t think it was possible and lost hope to get a new vehicle I wanted and to be able to get my payments low. I contacted the dealership and Uzziah responded to every message every call every concern in a timely manner. I had dealt with other dealerships not wanting to give me hardly anything for my trade no one wanted to deal with my trade because it was a Volkswagen. However Uzziah stepped up to the plate and he got it done when I thought it wasn’t possible. I can say I happily now own a 2021 Nissan Rogue and boy do I love my car so much. I am so thankful for Uzziah and everything he did for me . Everyone worked together to make this happen and that I am truly thankful. I will be recommending my friends and family to you guys.

Wow this was one of the smoothest car buying experience I’ve ever had! My sales person was Alexis, she was GREAT! They got me in and out in about 1 1/2 hrs. Great experience and I would definitely recommend this dealership!

The parts/service department reflected poor service and lack of communication, dishonesty, disrespected and dishonored the Nissan Brand. Displayed a uncaring knowledge of Nissan parts and service advisors with no consideration for there customers.Never had any issues/problems referencing Nissan services, parts, sales teams or reference guides. On 15 July 2021, that all changed with their quality of performance. I purchased a car on that date at that location. On 19 July 22021 @ 0830 am dropped it off to have interior & exterior accent lighting installed.Be careful and research before you believe anything from these departments. Research the parts, prices and reviews before you leave your vehicle. For services I’m going to Union City (45 minute drive).The parts department told me the parts didn’t exist. They did…how I got the stock numbers from Nissan of Union City in person. Then service department stated the work can’t be done. I went to Union City and it can be done per the Service Advisor. Even submitted supporting documentation from Nissan of Union City. Lithia Springs had the parts & it was still in a sealed box (never opened). I’m a permanently disabled veteran with 21 years of active duty service. As of 28 July 2021, still without my vehicle. That’s all I can do it just look at a photo of the car. After all of that, on 28 July 2021 plans for my car to be transported to Nissan of Union City to perform the installations.

I had a 10:45 appointment for oil change, tire rotation, brakes check and to see see what’s happening with window. I was told that if the window had to be inspected I would need to leave my car cause it could take days. No rentals, loaners or even the shuttle was available. After an hour,I decided to forget about window inspection. Now mind you, they still had not even started on the oil change, tire rotation or brake inspection which I still wanted. Almost by 3 or 4 My car was ready. I had an appointment and it took from about 10:45 to 3 to do the oil change, tire rotation and brake inspection…are you kidding me??? I have been here before for just an oil change/tire rotation and it usually took no more than 1-2 hours on a busy Saturday without an appointment. I had an appointment and this was mid week. What on earth went wrong?

Jessica Davis is a great sales rep. She provided great customer service.

Im sure this shop is lovely and amazing with customer service. But PLEASE STOP with the endless YouTube ads. Ive seen the same ad 8 million times.

I loved how everybody so welcoming and nice. I loved how they were willing to work wit me to make sure I drove out of the dealership ship with a new car

My experience was just wonderful. They prompted on everything. I am very satisfied...Thank yall very much..

I recently visited Nissan of Lithia Springs and was very pleased with my experience. Matthew White definitely set the bar in his ability to address all of my concerns with my 2017 Nissan Versa . I received a Multi point inspection and a transmission service . Matthew was very knowledgeable about the services that were past due for my car and upcoming services that I would need . Thanks to Matthew I will be able to get all of my maintenance done at Nissan Lithia Springs! What surprised me most was that Matthew knew things about my car before I had to explain . The amount of experience and professionalism surpassed any other experience I have had dealing with my Nissan thus far .

I went to the dealership and they are good salespeople! I was offered another option than the vehicle I originally looked at, however, it was everything I ever wanted and more. By making the upgrade, I wasn’t sacrificing or spending excessively more and that was scary leap of faith! They worked with me and made it not only doable but believable and realistic to purchase a car that I wanted that was still very practical. Thank you for the push as far as sales. Now I have a car I am proud of that reflects my personal effort, dedication and ambition. Good job to all the staff! Thank You All!!!

My experience was superior. I was checked in by Salange. She gave me VIP treatment and explained all procedures that would be performed on my car during the appointment. My car was serviced and ready to go ahead of the scheduled time and I was able to go about the rest of my day with my vehicle operating smoothly.

Mr. Foster is a perfect example of excellent customer service. He is customer care oriented and thinks always of the comfort and satisfaction of service to each individual. He is a model of a dying art.Overall the staff was very hospitable and welcoming!

Adrian and Jessica took very great care of me! Stress-free and painless process. Was in and out in just a couple hours. Very great team!

It seems everybody, trying to help you, and they already great with the service I’m really happy🤩

This is such a welcoming place, to purchase a vehicle. Our dealer, Levar Pierre went above and beyond to meet our needs. I’m forever grateful for my experience. I would definitely recommend this company to anyone. Thank you sooooo much everyone! I can definitely see the team environment and it was a very refreshing setting.

My experience here at Nissan of Lithia Springs went above and beyond my expectations. As soon as I arrived Jessica greeted my parents and myself and made me feel welcomed. Her character and attitude is something to admire and it is something that Nissan should be thankful for. She made the process of purchasing a car very smoothly and because of her great help I was able to purchase a beautiful brand new 2021 Sentra! I will most definitely have this dealership as one of my favorite and I look forward to building a long term relationship here. But seriously if you read this and you decide to spend your money here, ask for Jessica! She will make the process worth it!

I purchased a car from Alexis Palmer. She was the best. She was very respectful and honest. Great experience! Thank you

I love Nissan of Lithia Springs. Mr Solomon is a great sales person. He’s very positive

The sales man Jackson was great the only complaint I have is that they took my floor mats from my brand new car Jackson offered some rubber mats that I will go and pick up but the mats that supposed to come with the car were gone I didn’t say nothing the day of because we thought they were in the trunk but yesterday when we finally washed the car my husband didn’t find them so that’s the only complaint I have

I had Uzziah Harris. He took the time to give me options and to answer my questions directly and thoroughly. He understood what I wanted & what my mother needed. Uzzi showed me something that compromised both parties. My car is so sleek and elegant, yet safe. He was patient & did the damn thing! I absolutely love him. I knew I would come back to him to actually buy my car from him as soon as I left the lot the first time.

Nissan of Lithia Springs is spectacular, especially Alexis in sales and Curtis in service. If you want to work with people who are professional, knowledgeable, and courteous, this is the place to go!

They are not truthful about what they say and when they feel like they can’t help you don’t even call to let you know. They called me for 2 months straight and I couldn’t get a call back after to let me know the numbers that came back.

The service person was very good at explaining my service to me

Mr. Levar Pierre was Outstandi g! Staff was polite great customer service.

My window shield wiper flinged off in the middle of traffic after they put on new ones.I called immediately & left a voicemail when it happened & I followed up again about the issue & I spoke to someone but they directed me towards the service managers voicemails it’s been since Sunday that I left this information & I still haven’t heard back.It’s been drastic rain & now due to this happening my window shield is scratched up & they owe me not only the wind shield wipers but now an entire wind shield.This is the second time I went to a nissan & myCar was messed up the first time I left my car with Marietta & it was running well when I picked it up my car wouldn’t start or anything & they made me pay for the part to fix it! Nissan service is just trash!

Capital One Auto Finance has not received a pay off yet. This needs to be taken care of fast. I have a car payment coming upon my old car in 5 days and it’s already been 4 business days since I bought the new Nissan Kicks. Please take care of this.

This place knows how to treat a customer in both sales and service

The service advisor Matthew was great overall! Somehow when my oil was changed my car was parked up the hill. It really startled me because from other locations my car was always parked on the opposite side of where I originally came in. And the funny thing is it would’ve never been so bad if it wasn’t raining !!! UGHHHH NOT THIS PLACE !

I was greeted professionally. Everything was explained. Oil change was completed timely and I was on my way to work.

The staff at Nissan of Lithia Springs was amazing! I have no complaints about them. I do however have a complaint against someone I called at 1-800-NISSAN-1. The man spoke to me in a very condescending way and was very rude. He never even asked me for my name or any account information to even attempt to look at what I was talking about. Because of this, I will not be returning to Nissan for any maintenance, nor will I be purchasing anymore Nissan vehicles in the future.

Everyone was very welcoming! The sales team is awesome. Thank you Sherrian and Tray for all your help with my SUV purchase! Andrew... you’re awesome! Thank you for walking me through all my technology needs on my 2021 Rogue!

Fred took care of us at Nissan Service center.

Very professional and courteous. Will use them again if needed.

I’ve bought from this dealership twice now, and both times we had a great experience!!! We loved our first purchase and love our new one!!!

I had a good experience, I like the fact that they follow up with you to let you know how much longer you will be waiting, they also communicate with you via email and text messages if there is an issue.

My service consultant Selange Robinson was straight to the point in assisting me with every need and offered a free oil change service deal with a small fee on current oil change. Also dealership was packed but wasn’t there for too long. Fast service compared to amount of customers

The recall part failed, so after serval attempted to fix the problem, service tech Curt just replaced it. Excellent suggestion, fix the problem, couldn’t did it with -out Curt.

Professionalism, results, etiquette and courtesyThose are the words that come to mind immediately.

I came in to see about getting a new car. Alexis helped me feel at ease when figuring out just what I wanted.

Alexis was great. Top notch salesperson she wasn’t pushy she could tell that I know what I wanted, and did everything she could to make it happen. The rest of the staff was extra nice never felt forced into anything I didn’t want.

Do NOT trust these people ESPECIALLY a guy named Miles. From the start they lied about so much and my car was in the shop 2 days after being lied to about why a light was on in the car. They also try to charge $800 for an inspection on TOP of the one they already did for the car before buying. Then, after having my car worked on for two weeks, they sent it back with the performance chip now missing and my navigation gps to my car is gone without it. Still haven’t heard about it for 3 weeks now or what’s going on to get me my chip back. Also they have a $1000 documenting fee. Good luck with these scums.

I took my car in to be serviced thru Endurance warranty. My service advisor was good however after knowing that your rental car department charged me well over $ 400 for 3 weeks out of my pocket he then hit me with an additional $ 100 diagnostic fee and the rental rep lady said she was going to see if she could get me some kind of refund due to me having the rental for so long and I have not heard anything. I truly has left a sour and bitter taste in my mouth and I don’t plan on going back or referring any of my customers.

They wre great quick professional...

I had a professional experience with Alexia. She was detailed in describing the features of my selected automobile. I was comfortable throughout my visit and during the actual purchasing process. I recommend this dealership if you are interested in buying an automobile.

Service was slow, but the quality of work was good. The customer service was great and very friendly. Likely due to the high volume of vehicles in service but getting my vehicle inspected and serviced took nearly 4 days despite only needing an inspection, front brake rotors, spark plugs, and a coolant hose replacement.

I have been dealing with Fred on my visits for service. He is always professional and courteous. He answers questions that I have and is goes over and above to give me excellent service!! Thanks Fred!!

The service from start to finish at Nissan Lithia Springs is always phenomenal! The staff are always attentive to my needs and always exceed at paying attention to detail, thoroughly answering questions and addressing my needs.Service advisor Fred Foster has proven to be A-1 in my book. Every time I come for service, he genuinely shows concern about my car needs.

The sales rep Jessica was amazing. The whole staff made me feel as if I was apart of their team. I was comfortable and they made sure of it. Everyone was welcoming with smiles. The process was quick and easy. I was amazed. Best dealership I’ve ever been to.

Everyone at the dealership was helpful and inviting. Tray welcomed me as soon as I got there, and the manager that was helping to get me approved was awesome. I told them what I wanted and they made it happen! Emmett was a wonderful finance manager. The atmosphere was very family oriented and i actually had a great experience that Saturday sitting in the dealership (which has never happened before) Even the sales reps that I wasn’t working with me were pleasant. This was actually a fun car buying experience!

Good experience w a new service agent. Made the advised length of visit: less than 75 min.

I scheduled 2 days for my car to be updated on all recalls and a Deep cleaning (the $200 Deep cleaning).My car was with NISSAN from early Friday morning until shortly before closing on Saturday.Naturally the Service Center calls back with a List of other issues that need seen about ($800+ to be exact). But that isn’t the issue.I explained I needed ALL Recalls taken care of and I need the Deep cleaning DONE. I advised I have a Local mechanic that can take care of the other issues they found if they didn’t have time to do it all at the dealership. I NEEDED for them to take care of what I asked for FIRST: Recall issues and a Deep cleaning throughout my car.What do they do?Well, they take care of all of the Recall issues AND ALL of the “additional $800+ mechanical issues they called to tell me about BUT THEY DID NOT GET AROUND TO THE DEEP CLEANING of my car that I specifically requested. I had a Reason for NEEDING that Service even though it didn’t put $800+ in their pockets. They chose to do what benefited THEM ... NOT ME. I could have easily taken care of the other Stuff with my own mechanic. What I don’t have is a Detail person. 😡

Levar is the Man dont buy a car from Anyone else there

Made my appointment and I was in and out as promised in about 90 minutes. The waiting area allowed comfort and safety. The staff was courteous and professional as aiways. I just love my Nissan service people in Lithia Springs!!

My salesman, Adam Soule, was WONDERFUL! No pressure techniques and he really listened to what I needed in a car. He was kind and extremely helpful and able to get me into a car at the price I needed. I was not expecting to purchase a new car but an accident changed all that.. The manager and finance people were wonderful!! Love my new car and I truly enjoyed my car buying experience there (something I never thought Id say).

Had to wait a while but they got me a loaner vehicle and they are taking care of my vehicle so Im very pleased.

I had a vet great experience with my sales consultant she was very great .