I had a fantastic experience with Matt Dalia. Mr. Dalia recommended the Buick Envision 2021 for me. It is the perfect choice for my lifestyle. He made the experience so smooth, was very informative & exceeded all my expectations. I highly recommend coming to this dealership and seeing Mr.Dalia to pick your perfect car!

Jim Cipolla (and the whole team, including Greg and Lovina) is an absolute pleasure to work with. He is incredibly knowledgeable, thoughtful, sincere and genuine throughout the buying experience. We felt that we were transacting with a friend and trusted advisor throughout the process. He truly cares about providing a superb customer experience from start to finish, and he unequivocally delivers on that. We are absolutely recommending the McGuire Team/Jim to all of our friends and family, as they are not only wonderful to work with, but they are phenomenal ambassadors for both GMC and the auto industry, generally.

The salesman was absolutely awesome. We walked in with a budget and left with him meeting it. He didnt play games and was very honest. The financial guy was also great! Honest, helpful, and worked with us!

Had a really great expierence here at McGuire with ordering and getting my dream truck! I worked with Lovena who from start to finish always stayed in contact to update me on everything going on with the production of my truck especially with the crazy times and chip shortages causing delays. She worked her magic and the truck arrived sooner than expected. She made the entire process flawless and her communication was above and beyond. For future purchases this is my go to dealership! Thank you again Lovena for everything youre the best!

I visited this dealership and saw Matt I told him what I was looking for and he immediately got to work helping me over the phone I was unaware that I was able to lease a car this way but I am soo happy this is how me and my wife did it! Matt got me the perfect car, with the perfect color and interior! He also got me an affordable payment and filled my tank! He helped me set up my onstar! And get my insurance I would recommend this dealership but more specifically this salesman to my mom my kids and my entire family THANK YOU SOO MUCH MATT and the entire mcguire family!!

Do not purchase a vehicle from this dealership! BUYER BEWARE!! I purchased a vehicle and the salesman told me they would get me a second key to my vehicle. After purchasing, the manager said it was not in the contract so I would have to pay about $400 for the extra key. I tried to go through GM and they are absolutely no help at all. They said their dealerships are independently owned so they cannot do anything. Once again, IF YOU PURCHASE FROM THESE SNAKES, DON’T SAY YOU WERE NOT WARNED!

Matt was absolutely spectacular! He was patient with me, explained everything I asked him to explain, and made me feel comfortable with all the new technology Im not used to. Matt made this process so easy I still dont believe it. I have never had a better car buying experience in my life, and I have been buying cars for 50 years! If every dealership or sales person had to meet Matts standard of excellence, there wouldnt be any left because he is the best of the best!! Highly recommend!!!

Matt and Bryan are fantastic. They made my car buying experience easy. They have a great team.

I went to Mcguire all the way from CT because they had the color I wanted. I walked in and was scheduled to meet with Matt, and from the minute he introduced himself, I would have drove home in an orange car after his charm, honesty, professionalism, and most of all how he makes you feel like a person not just another number, and because of how amazing he was I didnt care about anything to do with the car anymore. I would have bought anything he suggested me to buy, truly a pleasure to meet such a young man of principle, and the sales manager Brian was just the same. I am a lady who comes from a family who owned a gas station and has been around cars my entire life. I have had 25 cars in my life, all different kind of brands, but I wrote to the owner that Matt has made me their customer for life!! Best experience of my life!! Thank you Matt I hope you see this!

I had a GREAT experience at GMC. I am in the middle of a divorce and this was the first time I would be going car shopping by myself. A scary task, I must admit. From the beginning, Brian made me feel comfortable negotiating over email. He was responsive and upfront. When I arrived to test drive the Terrain, Matt was my salesperson. Right away he made me feel comfortable. He was gentle, respectful, funny, and kind. He didnt push and allowed me to have space to figure out what I wanted to do.I am so appreciative of these two men and the way they treated a somewhat sad, scared and apprehensive woman.I will definitely return to this dealership. Thank you.

James Cipolla made both of my recent experiences amazing. He was courteous, respectful and mindful of my time. The showroom is inviting and the team at McGuire make you feel welcome, like family.

Great customer service every time. 👏Able to handle any vehicle issues with ease.

Have a new GMC that Im searching for a local dealer to service that I bought out of state while on a work assignment. I started with McGuire as we knew the dealership since we looked at a lease there a year or two ago. So we knew the people were polite and professional on the sales side. I ordered some factory parts a few weeks ago and once I returned from another business trip I scheduled the service to have them installed. I called and make the appt, was told I should drop the vehicle off for the day. I arrived for my appointment early so I could drop the vehicle off and leave it. All was good until I was asked if I had bought the car at the dealership and I said no. Then it went to oh, well can you leave it for the weekend we wont be able to fit it in today? First impressions are everything especially when it comes to service and where I spend my hard earned money. Im due for my first service of a new HD diesel truck in a thousand or so miles and so I was hoping I would have a great experience and not have to continue the hunt for a local dealer to handle the service needs of the vehicle. As I said the people are polite, everyone was courteous, just disappointed that this was how the first appt went. There are 3 other GMC dealers within the same radius of my house so Ill one of them for the installation of the parts I ordered and left with.

I have always had a foreign car.Was always provided a courtesy car when service appt scheduled.Bought American, customer service not close to foreign car service. Very sad.Courtesy car wash after service stopped.Hmm u wash new ones?Charging for use of debit card not credit card; not the same.

Beware of your car maintenance..I have a 2017 buick which I purchased it out of state. In middle of 2018 I began to take my vehicle to this establishment, for its maintenance of every 5,000 miles, my last maintenence was the beginning of this year.. A week ago my oil light came on on the dash I checked the oil level and was very low. So I decided to take the vehicle to a local mechanic, since you have to make an appointment to take it to this place. Plus I could not drive in those conditions. I was surprised that the oil plug was stripped badly totally rounded. According to the experience of the mechanic who changed the oil, he commented that they had not changed the oil for a long time...My question is.. the so-called technicians of this establishment removed the plug the last time I went why they didnt replaced it ?? that doesnt make sense. This is an insult and a robbery. Friend owner of gmc if you take your vehicle to this place, please make sure these clowns called technicians do their job..* lastly excuse any misspellings.

Very professional,courtous and prompt, they had me in and out in an hour, very satisfied

Probably the most incompetent mechanics you will ever meet. Do not purchase a vehicle here, you will regret it. Even after them “servicing” the vehicle they returned the car back with a flat tire.

Be aware: poor unprofessional customer service, Adriana and Eddie absolutely unpleasant to conduct business with these “people”

The transaction was quick and Matt was such a great help! The only thing I dwell on is I wish they would have thrown in at least a tire package now that Im thinking about it. I would recommend that if you go here you negotiate a little. I did not negotiate because I was so smitten on the vehicle. Now I regret it. My husband leased an Acadia before me and he got weather proofing mats thrown in and free oil changes. I wish I got something, but I didnt and I regret that.

Everything was amazing. The staff is nothing but professional and super helpful and friendly.

Worst service lack in communication with the customer and definitely scammers recommend me to take my engine of a part for one piston fail took my car to mechanic got fully fix for less than what the check up of the dealer cost me will be definitely no getting no vehicles from the dealer or recommend anybody service department didn’t explain anything why my car was doing that my vehicle had only 24k miles in 3 years and half barely drove

Our sales person, Joe Dilkes, was great! Took the time to talk to us and work with us to get us a great deal on our new vehicle.

I bought a 2014 GMC Sierra slt and the next day the transmission line rusted out. They fixed that under warranty. Then I go to get it inspected and it wouldn’t pass due to multiple issues. They fixed those under warranty as well. Then at me putting 7k miles on the truck my transmission blew. Whoever inspected the truck to be sold should be fired because I got a LEMON of a truck from the DEALERSHIP. Also bought a second hand warranty from them which is my fouls should have read the fine print. Warranty was supposed to cover dents scratches my windows but only does paint less dent repair for dents smaller than 4 inches and can’t fix the dents that were already there. Tried to call a few time to talk to the sales manager but they keep “taking down my number” to “have him call me back” and I still have gotten nothing from them.

Excellent Joseph D was very helpful. He made the car buying experience awesome

This is one of the worst car buying and customer service experience ever. I purchase a 2017 GMC Acadia during Covid and was receptive to some experiences out of the norm. Salesman sold me a SUV that did not meet our expectations. I get it my responsibility but he had all the information of what my family needed. Salesman told me plates would be done in a week, that was a lie, 3 months later and blames everything on Covid. Any phone calls I made was a broken record, who’s your sales person? I will have him call you right back. That never happened! I always had to call. Salesman promised to have things taken care of and now tells me it’s not covered under warranty. I have emails and texts of them stating they would take care of it. Had to show them the texts to get things fixed. As a resident of Little Falls and a former firefighter of Little Falls I was disgusted how I was taken care of. I recommend to avoid this place at all cost. GMC is a good brand but go somewhere else.. Customer service and management lacks professionalism at this location.

It was a pleasure from beginning to end. They had exactly what I had been searching for. Everyone I met was polite, respectful, and professional. The lease pricing was excellent, and the Envision is beautiful and loaded with more than I had imagined. I have driven Jeeps for 15 years and it was time for a change, I made the best decision to go to the McGuire Dealership. And kudos to Matt, my salesman. He is great.

I had to bring my car back cause engine light came on after they serviced my car and they charged me again for something that I feel should have been taken care of the 1st. time. Ive been back twice since and paid an arm and leg and the engine light still on. I feel like Ive been swindled.

Joe and all the guys were great to work with

When I was there to service my car there was very little air conditioning in the customer waiting room area it was uncomfortable how ever there was plenty of cool air at the service deck and the car show room but very little in the customer waiting room area

Quick and seamless process! Joe was great and super helpful.

Loved working with Matt & Brian. Excellent service with them!!!but very disappointed and annoyed with Greg in finance. He didn’t explain any documents, kept just putting them in my face to sign. Not one explanation. When I was done he didn’t even acknowledge I was done and made me make my own final payment at desk. No communication. And asked why I was asking so many questions was I a teacher?. I said I am asking questions because I’m reading the documents. Very unprofessional. Never gave me a copy of my insurance information which I had my insurance company provide to the dealership. I reached out to NJM for a copy of it. If I ever have to come back I will not work with Greg. When he told me he had several customers to check out at the end of the day I offered to come in another time. He said no it would be fine. I waited an hour to see him and then to have his rudeness while I was in there was the icing on the cake. I hope the dealership takes this questionnaire seriously and addresses that issue because I am sure it affects your business.

Jim, my sales rep was very informative and knowledgeable. He made my gmc buying experience as stress free as possible

Everyone there was pleasant and very helpful. And especially during this pandemic. I feel they did everything right and went above and beyond.

Matt was exceptional and made the buying process quick/efficient.

Love the friendliness of the gentlemen at the front of the service desk and also how they informed me of what they were going to do and everything. Best dealer I ever been to.

Great experience! Everyone is so nice & helpful

Always excellent Sales and Service at McGuire Buick GMC!!

Paid for an oil change and wheel balancing- - current special; Charged me for service and did not do the latter because of a strut issue. Told me I needed a catalytic converter replacement when I can just run supreme fuel and clean out on its own. Gave me the wrong definition of OBC codes. Said I needed $3K in repairs when there are other options. Shared awful stories to scare me into accepting proposed repairs.

We looked at many vehicles and dealerships in NYC and NJ and we decided on McGuire Buick in Little Falls, NJ partly due to Matt Dalia. We found him to be super professional, patient, resourceful and accommodating. He took the time to listen to our wants and needs and he answered our questions openly and honestly. We were very impressed that he gave us both the pluses and minuses in his responses and he didn’t go for the hard sell. He is a breath of fresh air! We highly recommend Matt! You won’t be disappointed with him! We love our new Encore GX AWD! Thanks Matt, we appreciate your help!

Great Service! They took my car in right away and replaced the battery that was still under warranty. Customer service is ALWAYS very attentive and helpful

I went in because my check engine light was on, and I needed an oil change. $3000 later, I left with my check engine light on, needing an oil change. They are criminally inept.

Our purchase was simple and quick. Jimmy was great and communication in general with the dealership was great. Since our purchase we had to come back for an accessory install and that went fine as well. Thank you - we will return!

Love this dealership!! Very caring and helpful

I like the dealership and people that work there are great. Buick sends a mass email to previous Buick owners (mastermind) from the general manager of the dealership that contradicts the offer the the dealer is giving. In the end the dealership is great and has great deals

Great SERVICE! GREAT staff

On time and very well done

Fantastic service all around

This has to do with the Service Dept. In the past I have used them exclusively for any GMC issues, warranty service, recalls on my Envoy and now my Acadia Denali. On my last Visit I had an oil change, fluid level check. Recently I wanted to check to see if I needed any additional washer fluid. To my surprise a service tech may have accidentally snapped the cap off the reservoir and used some black perforated tape to hold it together. No one mentioned it or ordered a replacement so I now feel I have to go elsewhere because I do not trust them. I had previously been extremely happy with them.

Very comfortable, no pressure experience. All my questions answered plus so much more information offered to make my decision to purchase easy. I feel Jim went above and beyond to make my experience great and I appreciate it very much.

First class from the minute I arrived, very happy getting a AC Delco oil change service

Very good experience. Straightforward and honest

Jim was amazing and made my wife and I feel extremely confortable.

Fast service the waiting room was very clean

The service department staff are professional, knowledgeable, and have great interpersonal skills which is very important especially when dealing with car trouble.

I had the worst experience there.

Jim was very attentive and helpful throughout this transaction

Just leased a 2020 GMC Terrain, already loving it! Thank you to the best salesman, John Placentino. He was so down to earth, patient, and NO PRESSURE whatsoever. We will definitely be contacting John for all of our future leases! Thank you for making this process seamless! ⭐️⭐️⭐️⭐️⭐️

Worked with Matt who went out of his way to be accommodating. Was looking at used car for my son. Matt spent time with both of us on seperate occasions and answered all our questions without any high pressure sales tactics. Car was nice and at a great price with no crazy add on fees. My son preferred a different model or I would have certainly purchased the car. I would not hesitate to purchase car from him in the future as the service he provided was excellent.

Service was excellent. Courteous and professional.

I was a very regular customer both purchasing and service at McGuire for MANY years. The past several years I have been involved with another dealership, not as local as McGuire. I had an issue with my GMC early afternoon. I pulled into McGuire service department as an emergency. Robert was FABULOUS, calming and took care of me right away! The service was exceptional.Thank you McGuire

Go see Angelo !!! The best

My Experience Was A Good One Like Always No Complaints. 5 Star Service!

I bought my truck from Joe @ McGuire very easy transaction, hands on owner Renee and Brian helped make the transaction painless.Great doing business with a dealership where the owner is at the dealership. Keep up the great work.

Dave is the best. Great representative for McGuire

The dealer who ive done business with for many years suddenly closed its doors without advance notice recently. I was left scrambling to find a dealer who i would be happy with to service my Terrain. I called McGuire GMC in Little Falls and was professionally greeted by the service dept receptionist...I told her my dilemma and she assured me Id be just as happy at McGuire Little Falls as I was with my previous dealer. She was 100% CORRECT!! When dropping my car off, I was helped by Robert, the service advisor. He scheduled the work I needed, kept me updated on the progress and contacted me promptly when the work was done. I want to give a great big THANK YOU to Robert, Dave, the service dept receptionist and the staff in the sales dept who checked me out when I picked up my car after service hours. Everyone was SUPER friendly, courteous and professional. I hit the jackpot with McGuire of Little Falls!

They are nice, attentive and polite... help me get my new gmc acadia. Great service ...Update ** my pre-own certified 2015 GMC Acadia has a brake problem, trunk problem and dealership failed to give me my inspection sticker,so i could of get a ticket as soon as i took the car out of the dealership. I talked to them about the trunk problem and they said they were gonna fix it, but needed to go the next business day; we were going to go Monday but we had a car accident because of the brakes, that we didnt know we had this problem until we had the accident. I called the dealer and the first time they hanged me up, second time, they said they had nothing to do with it and called gm to complain, they didn’t want to provide the number until I kept asking for it. Gm called me today march 28 2018 and told me dealership has to fix my brakes and they have nothing to do with it since mcguire is supposed to inspect the car before they sell it. Now idk whats going to happen since geico has to pay $6,252 to get my car fix not including the brakes and also pay the car in front of me. My insurance is going to go up even do i have never had an accident before!!!

Thanks its good attention.

Went into McGuires to look at a Buick SUV and was shocked to see how casual no masks and one sales person wore it on his chin and a Manager had no mask on and there was more. Walked out and they lost my business

Was happy with my oil change & tire rotation.

Wonderful team truly focused on your wonderful stress free experience.

It was relatively quick was treated nicely and made to feel welcome

Schedule oil change and tire rotation was done in a timely efficient manner

The facility itself was immaculate. Very clean and well kept. The different employees I had interactions with were friendly, welcoming, and always asked if I was being helped and if I had any questions to not hesitate in asking. Joe was the gentleman who assisted me with my new vehicle. He really took his time explaining the process of the purchase from start to finish. I always felt he made time for me to ask questions or explain something again if I wasnt too sure the first time around. He made the process fun which is what buying a vehicle should be. When I was about to leave the lot, he went over all of the features the vehicle offered. He really took the time to make sure I was aware of all the capabilities. He even showed me where I could go over all this information again in the booklet. With the service I received, and how I felt leaving the lot, I can say I feel safe and assured that Im spending my money at the right facility. I would definitely recommend GMC Little Falls to friends and family, and I would definitely tell them to ask for Joe.

It was great experience.

Great customer service.

My wait estimate was extremely accurate and everyone was very professional and polite.

Joe and Greg took great care of us.

Excellent service as always!

Overall, a great car-buying experience. I got the car I wanted at a really good price, plus more for my trade-in than Id been expecting. (To be fair, my expectations were pretty low). Staff was great, too. My salesman, Dan, was awesome. It was almost an hour drive for me, but worth it. Theres a Buick dealer literally 5 minutes from my house, but I went to McGuire because it was recommended to me. Im glad I did. I have no complaints at all. I LOVE my new car!

Fast, efficient, thorough and courteous!

]juneverison7@|ive.com share details of your ]juneverison7@|ive.com at this place lunch 2382021

Awesome and helpful. Love my purchase and worked with my budget

Great dealership!! Had a terrific sales man, Jim (lol....the short /thin one)! He really worked with me and made sure I left with the SUV I wanted. He genuinely wanted to please the customer. He wasnt one of those sales guys that want you to sign on the bottom line and move on to the next customer. He took his time and did a superb job!! What a sweetheart (and a terrific salesman!) what a beautiful SUV and what a nice bunch of people!! Ive been leasing cars for a longggggggg time and this is by far the best dealership that Ive ever been in.

This is the 3rd consecutive car I have leased from McGuire GMC. By far the best car buying/leasing experience around. No unnecessary pressure. They treat you like human beings and not sales numbers. My sales associate Jim Cippola is the best and the sales manager Brian Vaughan is hands on and his door is always open. Oh and the vehicles that I have leased are great. I wholeheartedly recommend them and McGuire GMC.

My mother in law who is older received horrible service from the mechanic at this dealership. This dealership was very helpful when they wanted to sell her a car and wanted to take her money but thats is where the helpfulness ended. Soon after purchase she had two incidents of issues with the car. She went in to get it checked. THE FIRST TIME SHE WAS OVERCHARGED HUNDREDS OF DOLLARS. She was also treated very badly and disrespectfully by the mechanic. The second time the same thing occurred so she took the car elsewhere to be repaired. This dealership tried to charge her $2750 where as she took it to Goodyear and they fixed the same problem for $150. DO NOT BUY FROM THEM IF YOU WANT TO DEAL WITH HONEST TRUSTWORTHY PEOPLE.

Excellent dealership 5th lease from them and would highly recommend them to all my friends and family

Great dealership! The Owners, Renee & Ryan are super people. Highly recommend!Ken Beam

Matt was extremely helpful, honest and patient throughout my experience of buying my first car!

The technician did a very sloppy job replacing the 3rd stop light. The panel he had to replace all got scratched up. I tried to removed the scratches by buffing off but they did not come out well.There is even a few deep scratches that i tried to fix them by touch up. It looks horrible now. Very unsatisfy with the service

Best vehicle acquisition process we have ever experienced. Started online with Jamie. She was great and listened. Got me the answers to all my questions. See Joe in sales. Fantastic!!! Brian the GM runs a great place. We will be back.

Jim Cipolla was absolutely perfect. He worked with me, he was in constant contact with me everyday. He found the exact truck I wanted and was able to make the whole deal come together. He was a very genuinely nice guy I had a perfect experience.

Ask for Joe. Very nice salesman. Down to earth and knows what he is doing. Highly recommend him!!

Kindly attention for people that know what are they doing

The McGuire dealership is hands down one of the most professional, friendly and knowledgeable dealerships I have ever done business with. They truly treat their customers like friends and family. Joe is a fantastic salesman and we have worked with him a few times now and he has consistently shown the value placed on customers and meeting the needs of his clients. Joe is extremely knowledgeable about the vehicles and is able to provide a wealth of information from the leasing aspects all the way down to how to operate all the amazing features in my new GMC Terrain. The entire staff continues to be a sincere pleasure to work with and I appreciate the teams patience and enthusiasm throughout my lease experience.

Service with a smile .... thats what you get at McGuire. They check out your car five ways to Sunday and let you know if anything is in need of further service. So far my cars have never needed anything beyond the regularly scheduled service.

I have been dealing with Jim Cipolla for many years and many cars, at this point. He is a pleasure and I shall continue to buy American and buy Buick. from him again. Working with McGuire Buick takes the stress out of car purchasing for me.Rachel Victoria Rossnagel

I just love Dave and George in the service Department.

There have been multiple times I have needed a loaner car when my car was being serviced and your location, Little Falls, never had one available, the whole process was very frustrating. The lease vehicle has been a problem from day one. On a positive note, Brian, service area was very helpful in providing me with a rental option to be reimbursed by GMC. although is it still a hassle since you can ONLY rent a GMC family vehicle, which was not the easiest thing to find. I called 5 locations in my area. Ill be submitting for my reimbursement...lets see what a hassle that will be!

Always good experience

Ive never been to a better service center. Check in was a breeze. They dont try to oversell what you need. Comfortable waiting room with coffee and a TV. Had the place to myself. Week day afternoons are best if you need to get in and out quickly. Thank you Mr Miller!