If you need an optometrist, I cannot recommend West Little Rock Eye Care and Jamie Johnson, O.D. enough! From the staff of Kristen, Tammy, and Kayla to the actual optometrist himself, I had the best time! Not only was everyone professional, but they were all insanely funny, welcoming, clever, charming, and unique. I felt like I was at some type of amazing party, yet I also got great information and an exam. Jamie is open to all kinds of questions and concerns and answers them with kindness and patience. He also looks like an Avenger crossed with Woody from Toy Story, ha! So there is an ancillary benefit. I have been to many optometrists and he is by far my favorite. Also, the staff is the best! Not only will you go to the doctor but you will learn, laugh, and have a nice reprieve from the world. 5 stars across the board!
500 stars!Kayla and Kristin were amazing! We were in Little Rock for a wedding and my wife forgot her contacts. They were able to find samples that were her exact script!Thank you so much for saving the day!Jeremy
Amazing customer service and professionalism! Everyone was extremely helpful; Dr. Jamie answered lots of questions regarding my previous uncomfortable contacts, gave me multiple free trials to find a good find the “10/10 fit”, and the receptionist was a huge help in finding glasses I’d like as well. The visit was quick but not rushed. The office looks great and has a nice selection of glasses and contacts. Dr. Jamie is extremely knowledgeable and made the visit enjoyable (occasionally cracking jokes and asking “do you have any questions?”). I’ll definitely be returning in the future!
Dr. Johnson is a true professional. From the time I walked into his clinic I was cared for with the utmost professionalism and concern. I had not been in to see an eye doctor since I had Lasik eye surgery to correct my vision back in 2007! I was put at ease right away, his front desk staff was friendly and accommodating. I was brought back and some initial tests were performed by a very knowledgeable and thoughtful assistant. Dr. Johnson then came in promptly and made me feel very comfortable. He is a great communicator and was in no hurry to get out of our appointment and this was even on a Friday late afternoon. He answered all of my questions and was honest with his assessment. I am happy to recommend him highly to anyone who is needing an eye exam. You will be taken great cafe of. Thank you Dr. Johnson and team!
Very welcoming and personal staff, Jamie got me fixed up from an eye injury and had me back to normal in no time. Would recommend them to anyone, great experience!
The visit was excellent. We didn’t get a prescription that day. They gave us a couple contacts but no written prescription or didn’t order any either. We have called, text and left voicemails but no one calls back. Almost 2 weeks and no return calls or prescription. One of us needed excuse for work. They were going to email that the same day, never did. We don’t live in the area but I guess have to miss a day of work to go get the scripts. Just not a way to do business.
West Little Rock Eye Care is my regular eye doctor and I am always very satisfied, however, recently, I was traveling out of town when my only set of contacts tore. I normally travel with a spare set, but I had completely forgotten this time. The office staff worked so well with another eye doctor out of town to get me into a set of contacts! They were even having computer issues and were able to text me a print out of my prescription. Thank you so much for going above and beyond! I sincerely appreciate it!
The BEST customer service ever! I was traveling from Texas and forgot my dailies. They got me in and taken care of promptly. Life savers! Staff was super sweet, friendly, and professional. I highly recommend!
I broke my glasses at work today. Called several eye care centers and no one would take walk-ins. I called West Little Rock Eye Care told them my problem they said to come on in within an hour of speaking with them I could see again. They were all so amazing, and very friendly.
Dr. Johnson was outstanding in his professional care and attentive to our needs.Staff equally helpful & professional. Impressive office and selection.
The staff is very friendly and helpful! Dr. Johnson truly cares about his patients! Great selection of glasses
My experience at west little rock eye care was phenomenal. Reception was friendly and polite. Dr Jamie was very kind and knowledgeable. He didnt talk down, he joked but was professional. This was a wonderful experience. This is my new eye care home
Excellent experience. Had an appointment last week and already received my glasses. Dr. Johnson exceeded my expectations and the staff was great. The clinic has had an uplift and looks good. Glasses lady is hot. I will be going back.
We cant complained, employees are professional & very pleasant to deal with. My children said Dr Johnson is very nice & funny. They like this place more than other eyecare facilities.
Dont read the old poor reviews. This is a new business/practice. The Optometrist/staff is extremely caring. My new glasses are great. Much better quality than online stores IMO.
Dr. Johnson is thorough and attentive. The entire staff truly wants you to have a great experience. They have a great selection of glasses and a nice office! I highly recommend!!
The doctor is very charming, funny, and he knows his stuff! I had read on previous reviews that the staff was not very helpful, but we decided to try this place out. Im glad we did! The staff was friendly and helped me find a new style of glasses that fit my face.
I am not sure where the old reviews came from. Dr. Johnson is very thorough and his staff is amazing. I scratched my year old glasses and they warranted them. They are professional with humor!!! Yay! Go there you will not be disappointed!
When I made the appointment and the lady on the phone was very nice. The morning of my appointment, I get ready and drive there to see a sign on the door “closed due to Illness” I was never called to reschedule or to be told about this. Unprofessional!
Im not sure how anyone could leave disappointed. I use Dr. Johnson for all of my familys vision exams. Picking out glasses are never easy but those girls make sure that the frame fits and looks good.
Wonderful experience!!! The staff was wonderful and friendly! The Dr. Was very thorough and personable. New and improved office up to date and great glasses options!
We just visited this place today and the staff was SO sweet!!! We are very grateful for the great service thank u!❤
This place has a new doctor, Dr. Johnson and he is amazing. Great job and new equipment and personal staff.
Great staff, great doctor! New equipment and remodel looks great!!
When I first came there for my glasses and pick some out they didnt have that particular color but I need my glasses for a test in a Few days So the lady was nice enough to let me borrow the same glasses but with a different color frame And Said that they would be in in about a week after that I can exchange them Well it has been over 2 months and i Still havent received my glasses yet and every time I call or visit its the same story that they dont have them in stock or their computer system .NEVER AGAIN!!
The new doctor and staff are exceptional.