This place is a heaven for Carpet buyers. The owner and crew are very helpful. The quality and price no one can come close to these guys. We did lot of research and finally found these guys. I referred as many I can and every one told the same they are The Best in the industry. Please keep up the good work.
I had new flooring installed in my kitchen dinette hallway laundry room and 2 bathrooms on September 16, 2021. The sales person (Ali) was great. The product came in within a week and was installed within a day or two. The installers were great. They worked all afternoon and evening without stopping. They cleaned up all debri and took it with them. They also moved fridge stove China cabinet washer and dryer and then put them back when they were finished. I am very happy! I will recommend them to everyone and WILL use them again when needed.
Imad Came and gave us an estimate for sanding and staining our home. They gave us the best price. The turnaround time from the time I got the estimate to having the work complete was very fast. They did such a beautiful job, my hardwood looks like brand new. The installers cleaned up after themselves which was greatly appreciated. They also installed carpet in my bedrooms and It looks great. They also installed waterproof vinyl plank in the basement. I would recommend this company for all your flooring needs.
AKA ShaRon Baggs Little--I was a little nervous going with The Flooring Company because I had never heard of them, and I was purchasing carpet for almost my whole house: living room, dining room, three bedrooms, five closets, and hallway. But I had an awesome experience with The Flooring Company because of my salesperson Lisa. Lisa made the whole process of selecting carpet a pleasant experience because shes so knowledgeable and personable...like working with an old friend. The little mishaps along the way were handled professionally, and the fixes/solutions expedited quickly. I will be using them to install carpet in my family room around the first of the year--that will complete my whole house! Im really looking forward to working with Lisa again.
These guys were so fast, offered competitive pricing and did a phenomenal job installing my floors. I inquired Thursday afternoon and by Friday afternoon the job was all the way complete. Will definitely recommend to my family and friends. Thank you for doing a great job and getting it done quick!
Summary - One of the very few companies that stands behind the service it provides.Review - We took 3 different quotes and Imad beat them all. Imad and Ali are extremely professional. We placed the order for the dreamweaver carpet on a Saturday and the installation was on next Saturday and Sunday. The installers arrived on Saturday and we faced problems with having wrong padding installed. I called Imad and he showed up and brought a new padding with him. The installers did not arrive on Sunday (apparently one installer did not want to work). They came on Monday and completed the work. I noticed that the padding installed in one of the rooms was never replaced. I saw the old padding by lifting the HVAC vent. I called Imad again and he showed up the very next day. He checked the padding and acknowledged that the padding was not his and installers did not replace it. He apologized and on the same day sent new installers to remove the carpet and replace the padding( no fuss or any questions asked).The new installer did not join the carpet correctly and the seams were seen. Imad, personally came over with the installer and ensured that it’s taken care of to best of my expectations.Apart from the issues that I faced mainly all due to the installers, the completed work is impeccable. I would definitely recommend this company but id be cautious with the installers. I was going to give 2 star rating for the amount of issues I have faced, however, Imad stood behind the services provided, acknowledged the wrong (honesty is the most important factor for this 5 star rating), was prompt, got my issues resolved, apologized and gifted me the white area rug and gave a small discount for all the problems i faced. I think these pointers are enough to get them 5 stars.
Lisa was great to work with and knowledgeable. The installers were polite, efficient and did an excellent job. Would highly recommend. Excellent experience.
Can’t say enough great things about this company! I called, a sales person came out the next day and had my floors installed just a couple days later! Everyone from the beginning until end was very professional. I highly recommend everyone to use this company if they need flooring!
Great product for a great price! We called a few places before reaching out to them and they by far were the most fair. The installers were hardworking, professional, and friendly. I would recommend them to anyone!
One of the best companies I have ever dealt with in my business. Honest and reliable. Very professional, keeps his word and follows through until the end. I was always able to get in touch with him and he checks in often. He made sure we were more than satisfied. Our floors are very nice and I would highly recommend this company!
Very professional and timely. Best flooring company out there. Highly recommend for all your flooring needs!
My experience with The Flooring Company was smooth, professional and very step-by-step, detail oriented. Lisa was very budget conscious, knowledgeable and personable. Ill definitely be doing business with The Flooring Company again in the near future.
Lisa is by far the greatest sales person ever. The install crew was great! We are so in love with over floors. I had 6 quotes for this job and Lisa by far gave me the best price and product.
The company boss Imad takes personal interest in all the work done which is very encouraging to see as a customerFor me even the after installation fixes were done seriously with special supervision from Imad and his teamKudos to Imad and the teamWell done
My salesman Emad was very friendly and helpful. Store is welcoming and has a wide selection to choose from. Very comfortable in taking time to choose what best works for my open concept living room and kitchen and my budget. Emad answered all my questions anytimei sent a message even on Sunday! Highly recommend The Flooring Company!!!
I always try to buy local and was so happy to find this little gem while driving to my moms. Their pricing was substantially lower than another company I was originally going to go with. The owner himself took care of me and I’m thrilled with the service and installation I received!
These guys are simply amazing. The variety of carpets blows out Empire or any other flooring companies I’ve shopped with, their super competitive with pricing. Lisa (sales rep) was the most friendly and REAL sales person I’ve ever met, even after the sale. Jafar (vinyl installation guy) was kind, friendly; and didnt stop working when we ran into issues with my 1970’s closet doors. Even Mol (carpet installation guy) was kind and friendly.These guys are simply amazing. I can’t put words to how confidently I recommended these guys!
Wow! I cannot say enough good things about these guys! Very professional and great prices and selection! They cleaned up after themselves and even put the furniture back where it goes!! Accomplished a big job all in 1 day! Would highly recommend and plan to hire them again to install some carpeting upstairs. Just wow!!!!!!!!
Very informative staff. I went into the store not knowing specifically what I needed but having a basic idea. After speaking with the gentleman, I was able to make an informed decision on the flooring that would work in our basement office. Would definitely recommend this company.
I went here to compare prices and to my surprise I saved 500 hundred dollars, the quality of the flooring was superior to Home Depot where I original was going. The customer service was amazing, they answered all our questions. I will be going back in the future.
I went in and walked out with what I needed plus more!!!! Friendly and very Professional. I Recommend The Flooring Company to everyone!Trust me!! You will find what you need at The Flooring Company 👍
This store had a lot of variety the owner was very pleasant very helpful it was fast and easy and they had everything I needed and then some I would refer her all my friends to come here great prices talk to the owner or his staff they’re all friendly
Best flooring company in Michigan. Huge selection of flooring great price
Purchased a remnant from them. Got a great piece for a great price. They were friendly, kind and helpful. I will be returning for my future flooring needs!
This place is amazing, we moved into a place with horrible carpet and he really helped me out a great deal with great quality carpet . He has something for everyone, every color every texture, he also has a great heart and cares about families and wont just try to take your money. It was a great experience I highly recommend him for carpet or flooring and I definitely will return myself!
Love my new carpet!
Very helpful, got the perfect size carpet with 2 doormats. Inexpensive as well!
Imad was incredible to work with. Very generous company, I highly recommend
I love, love, love this company. They are fast, skilled and very professional. I would suggest this company for your flooring needs.
Good quality, great prices and amazing people. Got my job done on time. It looked really nice.
The carpet I bought from them was amazing as hell I think it can fly, I will be taking it out of my house to try and fly jasmine tomorrow on a carpet ride for valentines day.
Awesome people! Grat prices and they made sure I got the carpet delivered today
They were did good job done thank you so much and good quality and very good price
This place is rude and ignorant. Sold me damaged carpet and would not discount it after installation for compensation. The owner had a problem when I complained and I will never shop with this over priced garbage again I give it 0 stars and 0 thumbs up. Do not shop here.
I hired super carpet to do my laminate flooring. Very nice quality laminate product, friendly quick service, and the pricing was great for what I received.
Sam was AWESOME!!!!!
My friends and I came in from Ypsilanti looking for carpet remnants. Iman (not sure if hes the owner) helped us out! If youre looking for carpet come here. He made it a really enjoyable experience!!!Thanks again Iman!!!