Took my 87 yr. old mother and her car here and bought a wash and another for 50% off, only washed did not vacuum car at the time since my mother is disabled and couldnt stand outside car. Returned 3 days later to vacuum and was very rudely told thats not how it works. After explaining and offering to show my receipt I was given an even more rude explanation of thats not how it works. I will wait till my truck is muddy AF before I will return to use my other wash and that will be my last time there!
After having a difficult time with my lanes gate malfuntioning i did not getting the car wash i paid for and i was upset after paying $20 then getting home to realize my car looked horrible. I came back to the car wash after many attempts of trying to get ahold of management a week later and the guy working the car wash offered to give me a free wash. Mistakes happen but im happy they took care of me at the end of the day after learning about the issue.
I pay the higher price for quality gas and then use the carwash. Id give 5 stars, but sometimes the carwash attendant does not direct with kindness and twice didnt use the brush on top of car. This would be 5 star if the attendants were always consistent and pleasant.
Maybe its just because I would never find a place like this in the bay area. I mean for $10, you get actual people pressure hosing you down and scrubbing before you go through the auto car wash, then actual people drying you off after being blow dried. And then they have free vacuums going all the time. Its amazing!!
$600 car wash after the attendant damaged my car., not the machine.I see they wrote come in tomorrow to my response. That was a waste. I went in and manager wasnt there. Left my name and info he wanted. Never got a call back.The employee broke the fin off the top of my car when they used those hand scrub brushes to prescrub your car. The attendant hit it so hard, I heard that crack inside the car. But I was already on conveyor, by the time I got through the car wash, the fin was sitting on my spoiler. I spoke to manager and he said, come back tomorrow.Previously loved this car wash.
Guy has a real bad attitude. Called me dirty and tried to not do business with me. Has no shame in yelling at customers
Employee Dillion sucks, hella rude had an attitude when asked for a simple bag.
Please make sure everybody doesnt wash here I just got a new paint an it stained my car hood blue an they did nothing for me not even bother wiping it off washed it again an tried giving me a cheaper wash an the manager never contacted me but said its my fault so for anybody using this place look closely an make sure u have no blue stains on you vehicle after washing here only good thing about this place is the vacuums prime shine washes better but vacuums suck. If I could I would sit outside this place so everybody cuould see an not go in an wash any cars until they resolve my issue but I would b arrested
Two of the most welcoming and pleasant employees ever. The guys working this morning should get a raise our a promotion.
Usually always good, today got a diet pepsi, (should have tasted first but it was not for me), as we are driving husband said taste funny, and it did, got home, called to let them know they need to fix machine. LOL, said yes it was an issue last week and getting low so it must be out. Really if it was getting low or having issues last week why did you not make a note to fix it??? just annoyed is all, I know its only a soda but i would not want someone else getting a bad one either.
I used to really like this car wash, especially as they have an attendant who towel dries your car after you finish the wash. However, the attendants they have now (younger guys) seem very lazy and inattentive. For example, I just went thru the wash, and the first attendant who should help guide you in and spray off the front of the car, was sitting on a bucket with big silver/white headphones on, staring at his phone, completely oblivious to my presence. He only got up because another employee came over to attend to me (this second guy also had to walk over to dry my car after I went through the wash).If this was the first time that I witnessed this laziness here, Id let it slide, but it seems to a be a reoccurrence with most attendants (either not paying attention or doing half-effort jobs at drying your car.Ill likely take my business elsewhere till they change staff.
Fast pass is worth every dollar! Plus great customer service!
They were rude
The worst gas station and car wash I’ve ever been to go across the street and save you time and money! The customer service is garbage. The staff that dries your car will leave dirt lines all over it, and the cashiers inside don’t pay attention to what people tell them because they are day dreaming. Owners or managers need to step up!
Very good car wash. People are attentive
Nice clean store
3.27.19 Says open 8 to 8 got here at 830 and manager thats supposed to open still isnt here
Great customer service
Cause its OPEN!