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Sleep First Mattress - Lodi
2631 Reynolds Ranch Pkwy, Lodi, CA 95240, United States
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Sleep First Mattress - Lodi

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Ja
Review №1

Went into the store to just look around and get an idea of what we wanted. The sales reps Patrick and Sean were helpful and we ended up leaving after purchasing an amazing bed set thats going to be delivered later this week. They accommodated all of our questions and requests for delivery dates. Beyond impressed by their knowledge and helpfulness.Edit: We had a terrible time trying to get things delivered. Got called into work and had to reschedule. Ever since then, its been poor communicationEdit: Communication here is not good at all. We just found out that the final part of our purchase is going to arrive in a few days. We got lucky that someone will be home that day. The store told my partner that she wasnt important when he was helping another person.

An
Review №2

Very happy with our service at Sleep First. Sean was very helpful and we look forward to when our new mattress arrives!

Mi
Review №3

Patrick and Sean helped with all of our questions and needs. Went over several options and gave us the best deal ever! Super great service and will come back.

Mi
Review №4

Great friendly service from Patrick and Sean! Bought 2 mattresses here and will be coming back to buy my son a new one as well. No pressure and they walk you through all the options and types of mattresses to choose from.

St
Review №5

5/5 I honestly recommend this place if you are mattress hunting!! The customer service is outstanding! Look for Sean fairley, he will make sure your needs and wants are taken care of! He offered a free water and allowed us to try out the massage chairs!! A round of aplaude and thanks to Sean. Shop here, you won’t regret it!!

We
Review №6

I actually went to Mattress Firm but they were closed for remodeling. Im glad I did as I told Sean exactly what I needed and he pointed me to a very comfortable mattress for my guest bedroom. He also gave me a great deal on 2 pillows, a sheet set and a mattress protector and free delivery. We were in and out within 15 minutes. Its great to shop local.

Fr
Review №7

Bought a matress today at sleep first, and we had great service, Sean Fairley was very helpful he knew what he was doing, got a great deal 18 months no interest, free delivery couldn’t be happier I highly recommend Sleep First

Cy
Review №8

We wanted to be able to support local businesses. We feel confident in supporting sleep first. Mo was very kind, patient and knowledgeable. Although we haven’t received our mattresses yet my rating is for costumer service. I’ve worked in the service industry my whole life so I’m a stickler when it comes to good customer service. This place exceeded my expectations. Will update my review after we sleep on our new bed. Can’t wait! Thanks Mo🤗

De
Review №9

Great service. Mo was great. Go see him and he will treat you like family. You will be very happy that you did.👍

Ka
Review №10

Really knowledgeable and friendly sales manager, Mariano. The sales floor is well organized, and the prices were excellent, as we had just come from the Mattress Firm across the way. Glad we came in here! Plus they are locally owned! Great place, highly recommend!

Br
Review №11

I have been to other mattress stores, but this was by far the most pleasant experience. Sean was exceptionally polite, knowledgeable, patient and attentive. Sean had multiple customers simultaneously but not once did we feel ignored nor did he give any indication of being rushed or flustered. Wonderful experience. He answered every question thoroughly and explained the pricing options clearly. I would be happy to highly recommend this company because of their price marching and 1 yr satisfaction policy and especially this location because of their knowledgeable and friendly personnel. Looking forward to the delivery.

Lo
Review №12

Just had a great experience when I purchased a bed here. Sean gave me a few options that fit into my price range. He was extremely helpful and didnt pressure me to buy a more expensive bed. I would highly recommend Sean and Sleep First Mattress. Ill definitely be back.

Ma
Review №13

Great experience upon entering the store. Warm and friendly greeting with extremely knowledgeable employee (Sean). Sean took time to get to know me and my family’s needs. I definitely appreciate that the store carries and demonstrates home massage therapy chairs. The environment and experience was very different than the competitors, hand down.

Je
Review №14

Mo was outstanding and rendered great customer service. Found the California King we were searching for and then some. Besides, it took us out of the heat for a bit. Clean store and enjoyed our visit.

KC
Review №15

Customer service is the only reason I ever bother to leave reviews. This place (Sean specifically) was super helpful, patient, and just overall really nice. I definitely be back for my next mattress and would recommend friends and family to visit them.

na
Review №16

Shawn (Sean) was who helped me purchase my new bed. Its scheduled for delivery in a week, but the purchase experience was great! First time buying a brand new bed, and I could not be happier. Told him what my budget was, what I was looking for and he respected that. I paid an extra 100, but it was worth it. Thanks Shawn at sleep first matress!

Lu
Review №17

Javier, the owner was very helpful & very considerate, he consider our wants and needs, Sean, did his best & was able to satisfy our needs. I highly recommend Sleep First to everyone. Thank you so much Javier, you’re the best😊

DD
Review №18

10/23/2021I went to this store about two weeks ago. I was not greeted when I entered. I looked around for about 10 minutes. No one came over to me. I think they were with other people, so I just left.

Ci
Review №19

Sean was extremely helpful and showed us the perfect fit for us. Very inviting environment. Anyone looking for a mattress this is definitely the place to go!!

St
Review №20

Great customer service! Knowledgeable sales people that let you decide without being pushy. Gave us time to leave and decide on what we really wanted. Sean is THE best!

De
Review №21

I was very pleased with the service I got when I visited today. I pretty much knew what I wanted when I went in, and the salesman didnt try to pressure me or upsell me. He answered all my questions and explained all my options, and he was very personable. Its also important to note, during this pandemic, that he wore a mask (properly covering his nose and mouth), as I did, and he kept his distance from me. I certainly appreciated that courtesy.

Ed
Review №22

Incredible personalized and attentive customer service at the Lodi location. We were working with time constraints and needed a Cali King mattress and box spring set delivered within the week. I especially appreciated the attention to our specific needs instead of trying to up sell us on something that we didn’t really need. The prices were very good for what we ordered and the white glove service took care of everything else. I highly recommend. Update: one week later & mattress, box spring & mattress cover that we ordered were delivered on time & installed quickly and well. Were very happy with the entire process! Thank you, Sean!

li
Review №23

Best experience ever buying a mattress, moe was incredibly helpful couldnt be happier 🤗🤗🤗

Mi
Review №24

I can say this with all honesty. Shawn employee of First Mattress was awesome and he did everything to make us happy. Love the bed & the service Shawn if youre reading this, Appreciate everything sir. Michael Pastor

Al
Review №25

Great customer service and very helpful. Answered every question and concerns that I had. Definitely recommend

Al
Review №26

We bought our first great quality mattress today and Sean was great about walking us through everything! He was very knowledgeable and helpful! We’ll definitely be recommending this store to everyone!!

Ga
Review №27

Sean was so helpful, extremely knowledgeable of all the mattress and gave great customer service. Sean helped my teen stomach sleeper get the perfect mattress. Sleep First has the best pricing!

Au
Review №28

I had an awesome experience at sleep first. Walked in late with my husband. We looked around at mattresses and Shawn stayed open for us. He was very knowledgeable and not pushy. Very informative and friendly and down to earth. Made us feel welcome and comfortable. Actually enjoyed and fun with our purchase. And the company iys self I like that theyre small business and local. During these times its those guys I want to support. Quick delivery date .. lots of info.. good 365 happiness grunted. Love all of it.. thank you

Vi
Review №29

Moe helped us with the mattress we chose, he was very insightful and honest with the sale.

Lo
Review №30

This was my first time in the store and the person answered all my questions and didn’t pressure me to purchase from them. My overall experience was terrific.Thank youLori

Li
Review №31

Im still waiting for the 48 hrs for the foam mattress to expand. The salesperson was very courteous. Deliver was earlier then expected so far so good. If thing go good with this I will go back to purchase another mattress with bed.

Jo
Review №32

Sean was great to work with, he recommended exactly what I needed & I can’t wait for my new bed to be delivered!

Na
Review №33

Me and husband went to see the the full body massage chair they have some good collection, Shan showed us arround and give information about different types and the features, he made the experience so easy and we ended up buying our first massage chair . We also got some good discount on the shipping. Thanks Shan .

El
Review №34

Very helpful staff and they got us a very good deal

La
Review №35

My fiancé and I just bought a Nectar mattress from Sean and had an awesome experience. From the minute we walked in he was extremely helpful without being a typical pushy salesman. He answered all of our questions honestly and educated us on the things we didnt know about. He was so friendly and had a great sense of humor it felt like we were buying a mattress from a friend. We shopped around at a couple of other places and by far had the best experience heres. Definitely recommend going to Sleep First if youre looking for a new mattress!

Ja
Review №36

I was visiting my family and the guest room bed was killing ne. Went here and bought a dreamcloud, got free pillows, sheets, and matress protector. Changed my stay for the better!! Quick and helpful staff. Would highly recommend

Rh
Review №37

First time I was in store Moe helped me. I went back today and not sure of the young mans name but he was very nice, helpful and I bought from him. He had a lot of knowledge of my issues and made great suggestions. Cant wait for my new mattress. Thank you.

De
Review №38

My husband and I had a great, no pressure, experience at Sleep First in Lodi. We purchased a Nectar, split king, adjustable, memory foam bed. It comes with a 365 day trial period. Weve had it for about a week and so far we absolutely love it. A completely different sleeping experience from a traditional spring mattress.If youre looking for a new bed, give Sleep First in Lodi a visit!

An
Review №39

Sean F. was so helpful and friendly! We are so happy with our purchase! Thank you Sean!

Go
Review №40

Shawn was great. He knew his products and was very helpful in helping us make the right choice on a mattress based on our needs. Not pushy at all. Thank you Shawn for keeping customer service alive!

CJ
Review №41

I’ve been waiting for the Lodi store to open since 9:50am.The website says they open at 10:00am.The open sign is flashing.It’s about 10:30am now, doors locked, no cars in parking lot except mine.I guess I’ll take my business elsewhere.

Vi
Review №42

Sean was great! He beat the price at another mattress store and we got a better quality mattress. They have a great showroom. Excellent customer service!

Je
Review №43

Service was excellent. Sean was extremely personable and helpful with our purchase of 3 mattress sets. We highly recommend Sleep First Mattresses in Lodi.

R
Review №44

Grand opening sale! Convenient, easy to access location close to Highway 99; multiple points of entry from two different street locations. Parking and drive-through available for dine in or dine out. Looks delicious, looking forward to sampling a variety of their menu items. Current rating is based on their potential to provide quality service and products.

Br
Review №45

Excellent service, amazing deal, and definitely coming back in the future!

De
Review №46

The service was wonderful and the Price was better than any around. We are extremely happy with our product and our daughter is sleeping wonderfully. Thank you thank you!

Je
Review №47

Easy buying process! No pressure sales! Polite and knowledgeable salesperson. Great deals!!!

St
Review №48

Sean was excellent to work with. He took his time and didnt pressure us. He really listened to what we wanted and matched us with the perfect bed. Great experience all the way around!

Pa
Review №49

Very clean show room. Great customer service. Told Jarrett what I was looking for and my budget. He was able to recommend a great mattress to me.

Le
Review №50

We bought a mattress this week and the salesman Sean Fairley was extremely knowledgeable and helpful. Even though they didnt have our size mattress in stock, Sean called his boss and took care of us immediately. Our new mattress will be delivered Saturday!! Thanks again Sean! My husband and I will definitely be telling our friends!!!

Ro
Review №51

As soon as I walked in Sean was totally helpful. He helped me narrow down what type of mattress I was looking for, and genuinely cared about what was right for me. He broke it all down to where I felt comfortable and well informed with my purchase. If you decide to go mattress shopping you should stop by Sleep First in Lodi, and do yourself a huge favor by asking for Sean!

Ju
Review №52

Decided to go here after my coworker recommended this place. Sean was very helpful and made sure I made the right decision based on my needs and wants. Great selection of mattresses and fair pricing.

Ca
Review №53

Sean really set me up with a good deal and their financing options were fantastic!

Mi
Review №54

I absolutely recommend this place!!! All the guys were so wonderful, and so kind! Even when I spent way too much time there, and asked so many questions! They were so patient and so kind!!! And guess what? I won a free mattress at the Grand Opening!!! It was real, and amazing, and I’m so glad I went there!!! I definitely recommend you stop by and see this new location, in beautiful Lodi!!!

LO
Review №55

I went to sleep first and was treated great and got a great deal on a mattress. Before I came here I went to mattress firm across the street and was treated completely different. A female employee at mattress firm who helped me gave me that are you going to buy anything or not attitude. After helping me for 2 minutes she then got tried and left. Worst service ever. I then went to Sleep First and was treated great. They gave me a great deal and very personable.

Pa
Review №56

Sean was very friendly and helpful yesterday. A nice young man. Cody wrote up our sale. He was courteous as well.

Am
Review №57

I love this store. I bought a mattress and returned to buy a pillow. Great customer service and great prices! Thank you!

Vi
Review №58

Sean was awesome! Very professional, no pressure and he got me an unbeatable price on a bed that I know I’m going to love!!! Thank you Sean!!!

St
Review №59

Amazing customer service experience.My wife and I bought a mattress and an adjustable foundation last week. What a pleasant buying experience it was. No pressure and very knowledgable. Mo was our salesperson. He was patient, understanding, and help me find the best mattress for my wife and I. He did not stear us to the high $$$ mattresses either. He really listened to our needs and successfully matched us with our perfect mattress.The mattress and foundation was delivered today. The drivers were incredibly kind and efficient. They were very respectful of my time and my home. Their supervisor came out from the warehouse with Mo, the salesperson we bought the mattress from, to deliver some extras the from the warehouse. I can see who trained the drivers. Very nice gentlemen. He and Mo were ensuring all was done to my complete satisfaction. I mean the salesperson came to my house to make sure I was taken care of. WOW!! Great experience all around.Ive been to a lot of stores. I purchased a lot of items. This was one of the best customer service experience I have ever had. The mattress and foundation are also high quality and we are very happy.

Se
Review №60

Sean was really helpful and nice. He helped us to get a really awesome deal and maximized our budget.

Le
Review №61

We researched mattresses and retailers for over a month. Buying a good mattress is an investment so we took our time doing the research. I have to say, going to Sleep First was hands down the best store we went into. Sean was a great rep for us. He wasn’t pushy, answered all of our questions in detail, and strived to get the best price for us on the mattress we wanted. We went with the Sealy Hybrid Copper II with the adjustable base. We bought it on Wednesday Jan 1st and it was delivered today, Saturday Jan 4th. The delivery went great and the 2 gentleman that delivered it were very nice and respectful. We are very excited!!!! Thanks Sean for everything!!! :)

Ro
Review №62

We saved a bunch of money here. The mattress firm across the street wanted more money for less bed. It was Nice to shop with a locally based company too!

Do
Review №63

Yes I came into the store with my son and Mo was our sales rep and he was very professional very calm very patient he did not try to push us in any direction he was very explanatory and thorough I would highly recommend anybody to come into the store here in Lodi and speak with no thank you

Ju
Review №64

Good price on a mattress set and free delivery with interest free financing for 6 mos. l

Ma
Review №65

This place was fast and know what we were looking for and friendly as well

Me
Review №66

Sean Fairley at Sleep First/Lodi store is the man to see for all your comfort needs. Knowledgeable, Sincere, Integrity and Listens to your concerns I am looking forward to purchasing a bed from him perhaps after the holidays....

An
Review №67

Sean is the BEST! He will take great care of you!

tr
Review №68

Great place and Excellent service

Da
Review №69

Parking issues.

al
Review №70

Bought a bed was told it would be delivered on a Saturday woke up early Saturday to throw away my old bed then it turns out there was some kind of error and it would not be ready till Wednesday I go Wednesday to pick it up just to find out I didn’t buy a bed frame ? Why would I buy a new bed and not get the bottom frame I was charged an extra 80 bucks thanks to the worker he got me a deal from 120 to 90.

Information
63 Photos
70 Comments
4.8 Rating
  • Address:2631 Reynolds Ranch Pkwy, Lodi, CA 95240, United States
  • Site:https://sleepfirstusa.com/pages/lodi-ca
  • Phone:+1 209-224-8460
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:12–6PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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