Trust is the only HVAC Company that I would work with in Atlanta. I recommend Trust to all of my friends and family out of my experience with their remarkable customer service and professional knowledge. My family has worked with them for years. Years ago when every HVAC company I consulted stated that I would have to replace both of my AC units and my furnace, Trust was able to diagnose the problem and keep my current systems working for several years longer. Their monthly service is an honorable and affordable way to keep my systems maintained and running responsibly. I trusted them this summer when they diagnosed a problem as being expensive and unreliable to repair. Trust gave me an amazing deal on the replacement of all of my units. And contacted us before the weather turned cold to check the furnace and replace the filters.When I recommended them to a friend at dinner the other night, my child gave a raving review of one of Trusts service professionals, He is so considerate, he helped to remind everyone to take off their shoes, and he took the time to explain to us how everything worked That is high praise; to gain the respect of a teenager.HVAC is an art, that requires an extensive knowledge of the sciences of airflow and unit mechanics and effective and attractive installation. When I call Trust I have faith that a team of professionals will magically resolve my HVAC issues, usually on the same day.A big Thank You to Trust for taking care of us!!
We used Trust Heating and Air based on our neighbors using them and their great reviews. I can honestly say believe the reviews. Extremely affordable, great product and wonderful employees. The two men that installed our new unit were friendly yet professional, informative and very respectful. We couldn’t have asked for a better experience and highly recommend Trust Heating and Air.
The technicians were professional and very knowledgeable. Im very pleased with the work they performed. My HVAC system is working beautifully. I highly recommend Trust Heating and Air to anyone considering replacing or repairing their system!
I called trust heating and air out to my home because I was having problems with one of my units. I saw that they offer free estimates and that was a bonus. When the technician arrived he was very professional and friendly. Unfortunately at the end of the visit I was charged $40. I specifically car because they offered free estimates. That is why I chose not to use this company.
Brandon and Logan were incredible to work with! They were punctual, professional and knowledgeable! They did a great job communicating about what was going on and what was to be expected. They were respectful and polite. 10/10 would recommend! So happy with the customer service from Trust Heating & Air!
I was truly impressed with the technician that came out to help. He assessed what the issue was and stayed until he fixed it. He also worked with me to be sure I understood what needed to be done. Very professional, friendly, and helped right away when I needed. Affordable prices as well.
Had a great experience. Needed a new system and so I got 3 quotes. Trust had the best price and the service was great! Very nice and they kept communication thru it all. I was very pleased and would high recommend them. I have also set them up to come out twice a year for checkups.
My review is not about services per-say but more of a comment why does it say open 24/7 and when you call it says you have reached us after hours if you need to schedule text some number like whats the ourpose of having to say its 24/7 to lure people in ?!?!?! Like really?
Thank you for being Honest! I recently had three previous evaluations on the servicing of my Central Air system, All three big named companys told me my unit was not worth saving, that my compressor was shot, and that I needed to buy a new unit. I called for one more evaluation, And Jay came out and right away he could tell it was the starter. I know now why they are called TRUST! I have since told my neighbors, and will definitely be referring others to them as well. Jay was so knowledgeable, professional,and such a friendly guy. Thank you again for being honest and saving me money I didnt have to lose. I will definitely be calling TRUST Heating and Air when it comes time to replace. I also signed up for their maintenance plan Jay told me about, I look forward to doing continued business. I would highly recommend this company based on my experience.
Wow! Great service! Josh was not only professional but personable as well. He explained not only what needed to be repaired on my AC unit but why it needed to be repaired. He was meticulously thorough and got us up and running in no time. Thank you Josh for everything!
Love Trust Heating & Air. Logan came out today for a Planned Maintenance to make sure we were ready for the Fall/Winter Season. Always super friendly and informative. Love how helpful Christina is in the office as well!
I had to write a review about this company! I previously had my air conditioning diagnosis the day before. The previous company stated it was something wrong with my board and I may have to get a completely new furnace. I knew that was not true. So I decided to go get a second opinion. I saw their company truck driving up the hill near my house and I typed their name in and saw the excellent reviews. I called them immediately and they the came and check out my Ac the next day. The technician was professional and he actually found the real issue which was my thermostat. I am very grateful for that I found this company. You guys have found a loyal customer!
Trust Heating and Air gets a 5 star rating from us. They made sure we didnt have a night without heat.They replaced two furnaces and two AC units. Walking us through the financial part was a breeze. The men were professional and even moved mulch from our mulch pile to the area around the AC units so it would look good. I highly recommend This company, they aim to please.
They put in a new heating and air system, works so well and more quiet than my old unit. The guys did a good job, were courteous. The price was very competitive. They made it easy. Cant beat the warranty either! Thanks Trust!
I called on Monday morning and they had someone at my house working on the issue in less than 2 hours. They found the issue, got the part, and repaired my AC quickly. I was happy, not only with the quick response, but also with the reasonable price for the part & repair. I picked Trust based on other reviews I read, so it is only fair I leave one for others in the future as well.
Trust Heating and Air recently installed a new furnace at my house. They did a great job (just in time for this winter weather!) and were very prompt and courteous while checking out the issues with the old furnace and installing the new one. I will definitely be using them in the future and recommend them! Quality work!
Trust Heating and Air serviced my AC unit and they provided quality service and was on time. What impressed me the most was their honest. I missed my winter AC check in 2018;but I received a call a year later to schedule the missed appointment for the fall of 2019. Some companies would have tried to charge you,but this company lived up to its name of Trust and I would highly recommend this company for your heating and air needs. Thank you for your service and honest.
Called for repair service on March 13, was told that would check availability for next day and would text me back that evening. Never heard back. Texted them the next day. No response. Waited another day and called, left message. I never received a call back. Very disappointed as I used Trust Heating and Air a few months ago with no issues. Needless to say probably wont be contacting them for any future repairs. Update: thought I would give them another try. Called them yesterday to come out and diagnose our air condition unit issue. Technician came out today. Jay was very professional and knowledgeable and honest (which is very hard to find) Great customer service!!!!
Thank you for your services. Josh and Logan are so nice and professionals. They really took care of everything. They gave us exceptional service . I will highly recommend this company .
Everyone here is very professional and nice. They have great pricing and will work with you to get you set up. They were very quick on the installation and have the best warranty (10yr parts AND labor). I couldnt even tell they had been there to do the install. Can not say enough great things about the people that work here especially Kenny. System is working great too. Deff the company to go with for a new heat pump.
Trust Heating & Air were great. They did not pressure for a sale, push financing, nor sell a phony warrenty. They were good people and offered a good price. They were professional and installed and backed up their work. Highly recommend.
Amazing service! My AC went out in the middle of the night. I sent an email at 1am, was talking to someone by 7am, and had them at my house by 9am. The technician David was exceptional. He answered every single question I had, and explained what he found and what he needed to do every step of the way. Will definitely continue using Trust Heating and Air for anything I need, and highly recommend them to anyone else needing service!
Trust is AWESOME!! Kenny came to my house and recommended a ductless mini split system to help the room above my garage. They closed off all ducts to the room from the system that does the whole house. Now the room is the perfect temperature for our kids playroom. I highly recommend a minisplit system from Trust Heating and Air
AC went out in the late afternoon and Trust Heating & Air was at my house within 45 minutes of my call for service. They ran a complete diagnostic and determined that improper fuses were installed on my unit. They fixed it right away and my AC’s been pumping ever since. It was also found that the pressure was low partially due to the lack of air returning to the unit. They were back the following morning to resolve the return issue and they also added a new supply line to our bonus room that previously did not have HVAC installed. Overall pleased with all of their work and would definitely recommend their expertise.
Great job! Glad you were able to come out so quickly especially as hot as it has been!
The Technician, Joshua, arrived right on time as promised and did a very thorough job of testing and calibrating my furnaces for maximum efficiency. He discovered a defective switch on my master unit and replaced it under warrantyI was impressed by the amount of time he spent doing the inspections and the care he took explaining everything to meI signed up for the Trust Heating and Air annual maintenance plan which is far more economical than others charge for the same services and insured my HVAC systems stay in top notch shape for economical performance.The management and staff at Trust Heating and Air are friendly,.extremely competent and display impeccable character.
Today the home heating & air system was replaced for both floors. The sales and service was great. The quality of work gets a extremely high rating.
Excellent customer service, fair pricing, knowledgeable professionals and prompt service describe this company. I am 100% satisfied and highly recommend them. Trust.. a name you can trust!!
Trust Heating and Air was able to replace one of my air con units quickly, and at a reasonable price. I would recommend them to anyone.
Brad was very knowledgeable about what our issue was and fixed it quickly. It was a pleasure using Trust Heating and Air and glad they have someone like Brad.
These guys are fantastic. Will be recommending them to anybody I know that needs HVAC!
Great service much better than the other company that I called. Brandon our tech was great, very efficient and thorough, I love the maintenance plan that I signed up for i’ll do it again
Some of the best customer service I have ever had from any industry or product. Its never fun when the HVAC units have issues in your home and it never happens when its not hot or cold outside. They understand your issues and make you a priority. They are extremely helpful and they do what they say they will do. David, Michael and Kenny have installed a complete new unit, worked out any kinks and we now save about 20% on our electric bill. I would highly recommend Trust Heating and Air.
I have used Trust Heating and Air several times and they are wonderful!
Ive had 3 different local companies come look at my AC unit. Michael was able to diagnose what the other companies could not. Experience makes a big difference when it comes to hiring an HVAC company. Next time make sure you choose correctly the first time.PS: I had an AC question and talked to Michael and he was able to give me insight on what I needed to do for my future addition to my home.
Michael Knapp did an outstanding job replacing my new HVAC system! Very professional!
Of course, we had a weekend emergency! Sunday morning, we called around to a total of about 7 companies (all big names), and NO ONE was even half as responsive or concerned as this company! We called in and spoke to Kenny (one of the owners), who let us know that they were totally booked for the day, but would keep us in mind for first thing in the morning. Not only did Kenny keep his word with keeping us in mind, but he actually made sure to fit us in before 6pm ON A SUNDAY!!!! He was honest, informative, prompt, and extremely affordable! This company made it clear that the customers Satisfaction was their first priority, even if it was last minute and not originally in the schedule. Kenny was a man of his word and explained everything in detail to where we could understand, and now were not burning up in this house anymore!!!! A million stars to TRUST, especially with customer service! :) we will never go with anyone else for heating and air needs again!!!
We were very impressed with the efficiency and affordability of this company. We will definitely recommend them for anyone with a/c needs.
The technicians here are great. I had quotes from three different companies, and theirs was the best by far. Local company that takes care of their customers. I will be referring all of my friends and family when needed!!
My AC died on me and these guy were quick to arrive. I had gotten quotes from 3 companies, and they were slightly higher than one company, but the staff were excellent. They could answer any questions, and had a new AC in place in no time. I will definitely recommend
They did what they said theyd do at the cost they said theyd do it at when they said theyd do it. How refreshing! They left no mess, and now we have a perfectly functional air conditioning system.
Excellent value and service, fantastic warranty
Trust Heating and Air did a phenomenal job on our AC repair this afternoon. David was very knowledgeable at what he does and we were back to cooler air in no time!
AC Blows like new! Nothing beats cold air in the summer. Thanks guys.
Excellent customer service will call again for my next fix.
They were super fast and helpful!