Competent and genuine employees. Great experience in sales AND service. Wonderful inventory in comparison to the Newport and Irvine location (variety of different vehicles, not just surplus of the same models).Service is beyond wonderful, Ariel has been very helpful, securing me a loaner when they didn’t have one available upon booking and having my car ready early. Service isn’t pushy and is a very smooth process compared with elsewhere. Because it isn’t such a busy service center as Newport, it isn’t so unorganized.
Its a really nice an clean dealership. I went there and the people were so nice. Tbey are helpful and informative with the Cars.I Ended up buying A Different car though :)
They are small but you get better attention. Had an excellent buying experience.
Was in Long Beach for a few days when my engine management light came on. I arrived at 8am in the off chance they could squeeze me in and take a look before I drive back to AZ. Incredible service had the problem resolved in 30 mins and I was in my way! 10/10
My car was due for some recall services. Circle Porsche called me to schedule a visit, they sent me a kind text reminder day before, and when I got there morning of, everything was ready to go including a loaner Porsche. Not only was the recall fixed but I also got a car wash. Now, I am not writing because I just got a car wash but because the car has some scratches on it that not even a previous professional detail took out but when I went to pick up my car, the scratches were gone! Circle Porsche went above and beyond to use appropriate chemicals they have to remove these scratches without even me asking and it was just a pleasant surprise later that day when I got home. This place is such a family-feel place. Great job to the owners for making the employees feel at home and therefore they make the customers feel at home.
OMG...License & Insurance ready to roll....Thee most friendliest and treat ALL w/RESPECT DEALERSHIP Ive ever been too!!!
Visited Circle Porsche as tag-along with a family member. Brett Rajotte was there to greet me, showed me around and allowed me to test drive couple vehicles. Wasnt on the market for anything but if you are, allow Brett and Circle Porsche to look after you! Fantastic experience, Thanks again Brett!
Mine second visit was a more productive in getting mine vehicle fixed ! And return to me quickly ! Without any problems !
Worst Porsche Service company
I had a most wonderful experience working with the gentlemen in the parts dept. They were all very helpful. I am in awe of their talent and knowledge. If you find yourself with a ding in your Porsche, or you just want a new updated gadget, these gentlemen are excellent, and quick at finding just what you need. An Excellent Award from me.
Great experience! Shaun Murray the salesman was very helpful, and very polite. He answered every question we had. Highly recommend going to him.
Edit: based on the response below I called this afternoon. Asked to speak to a manager in the sales department. After holding for 3min the phone was disconnected. It’s been extremely frustrating to continue putting time into getting this resolved. It sounds like you have our contact info, maybe you reach out to schedule something?We purchased a Cayenne from here about a year ago. They promised to fix a paint spot on the rear bumper after purchase. We contacted our sales person several times and can’t get the services promised. They apologize that it hadn’t happened yet, promise to take action, but still haven’t followed through. After reaching out a handful of times I’ve given up on them honoring this fix.We love our Porsche but suggest looking for another dealership that prioritizes customer satisfaction.
Always a pleasure walking through the doors at circle Porsche.. The entire staff is always friendly and smiling and making me feel comfortable. The service is excellent. I recommend anyone who owns a Porsche to visit.
Circle Porsche is the best! Dominic in service gets six stars!
No follow up on service request 48 hours later. They did give me a follow up call a few days later. so acceptable. but email was never received.
This is the place to go if you are looking to buy next Porsche. Whether it is your first one, or your fifth one, Circle Porsche have always left me very satisfied with my purchase. When I was looking to buy a Macan S, David Mercado showed me all the features of the car and brought me on a test drive. He is very knowledgeable about the product. Eric, the manager, gave me a good deal and catered to my lease needs. Would definitely come back in the future.
Michelle Larsson was our professional, knowledgeable and very nice sales person. She helped us order a 2019 Cayenne that was just right for us, and made every effort to ensure we had an amazing experience at Circle Porsche. We could not be more pleased as the experience was effortless from beginning to end. Thank you for everything!
Im very happy with the experience I received from circle Porsche, I worked with David Nidess and he was very professional and very knowledgeable. I was able to test drive the car ask questions and I felt his responses were accurate with years of experience. Next time I buy a new car I will return and look for Dave, cause he was supportive in all aspects especially in his efficiency to get me in and out with no wasted time.
Having now purchased 7 new Porsches from Eric Ernst in the last 10 years we are still totally elated with the experience. This young man is beyond good. He has our business hands down going forward. He is honest, down to earth and knows his product 100 percent. We pass his competitor driving to Long Beach and never regret the extra 25 miles.
An amazing experience from start to finish. I was dealing with three different dealers and the reason I chose Circle was due to the transperancy of the staff, the professional service and their ability to make you feel like you are the most important customer. Will definitely use Chris and the team at Circle for my next Porsche purchase.
What a great dealer. Highest level of service. Very friendly and accommodating.
Jonathan Arena was great to work with, very knowledgeable but not nigh-pressure. We were in Southern California for a visit and thought one of Circles Boxsters might be for us. Turns out it wasnt but Jonathan helped us configure a special order we thought seriously about pursuing. Had he had a car in stock we would not have hesitated to proceed. We highly recommend Jonathan and Circle Porsche for their expertise, friendliness and straight-forward approach. We have dealt with several Porsche dealers and sales reps up and down the West Coast in our search, and Jonathan was second to none.
Dealership is currently being remodeled so finding parking is a challenge. Was a bit disappointed to drive all the way the to buy floor mats after using their love text service confirming they had it in stock. Parts guy was very courteous but ultimately left empty handed because he was unable to locate said floor mat. But they did have some cool free swag like grocery bag and desktop calendar.
David Nidess worked with me quickly and efficiently on my Lexus--used vehicle sold on your lot. He made the process seamless for me as I had to move quickly on this vehicle. Hes a great asset to your company!
I came in the dealership to order a car that I didnt realize was no longer available. I met David Nidess.He explained to me that the car wasnt in production any more, and had me order the next newest Porsche.
I bought my first Macan S and I love it! Thank you, Dave Nidess for helping me find my new Porsche. See you next time!
Brett Rajotte was great to deal with. He went out of his way to get me the pictures I requested since I was buying the car out of state. His sense of humor was great and not something I was used to at a highline store. So when youre looking for that perfect Porsche dont fret, pick up your phone and call Brett!
Joseph Grimaldi was such a pleasure to work with. I will definitely buy my next porsche trough him. He was very honest and extremely knowledgeable about the product. If you want a salesman who goes the extra mile and doesnt just focus on the deal this is your guy.
David Nidess my salesperson was knowledgeable and thorough. Overall Circle Porsche exceeded my expectations. I strongly recommend David and Circle... Great to have them in Long Beach!
The staff are all so kind and pleasant to talk to
This review is based on their parts dept.I sent an email requesting cost for parts and labor for a steering wheel replacement. I gave them 3 different steering wheel options I was interested in.I received an email from Marlon Vargas, informing me only one option of the three worked. He gave me the parts number. But no cost estimate on parts and labor.I wrote to him on two different occasions within a two week time frame asking for a quote on parts and labor, but no response.He finally responds and simply says I cant give you cost on labor you have to call the service department for installation. Are you kidding me?Two weeks delay, I reached out politely twice and all I get in return is Marlon telling me to contact another department? He STILL didnt give me a price quote. Ive contacted other Porsche dealers in the Southern California area and all of them have provided me the information that Marlon couldnt.He clearly doesnt care about taking care of customers and his lack of response and lack of effort in reasearching my question shows hes in the wrong business.Poor communication, poor explanations, and its so blatant, I will never do business with them and will ensure my friends and family are aware.I did contact Marlons manager Steve who responded quicky and his peer, Nate, provided me the information I requested in less than 10 minutes. That is not an exaggeration, 10 minutes. What Nate could do in 10 minutes, Marlon couldnt do in 2 weeks.Again, this review is strictly on their parts department.
I really enjoyed my experience at Circle Porsche and especially Joseph Grimaldi. Buying a car is usually an awful experience. But, Joseph made this experience easy. He was very fair and friendly.I would highly recommend Joseph and Circle Porsche.
I recently lease a Panamera S E-Hybrid from Circle Porsche. Their sales team was very professional and took excellent care of me. I dealt with David Mercado (Sales), and Eric Ernst (General Sales Manager). They were very upfront and honest about everything and were easy to deal with. During the sales process David Mercado spending hours with me going over every possible detail about the car. David provided the best service anyone could ask for when purchase/leasing a 100k plus car. His attentiveness, attention to detail and follow up was excellent. Eric Ernst was also very helpful in finding me the best lease deal I could get. The experience was smooth even thru the financial and record recording end. Everyone did their job well. I would recommend Circle Porsche to anyone who is looking for an easy professional purchase from start to finish.
Got my perfect car ordered through David Mercado and was treated like a VIP. David, Eric, and the rest of the team were just a pleasure to deal with. It was clear that they were all passionate about Porsche.
Absolutely AMAZING dealership !!! Management was extremely helpful and easy to deal with !!! It was not a typical experience at all. If you are even considering a Porsche, I strongly suggest you give this dealership a visit !!! The sales manager David is really great to deal with, very helpful, and seems to actually care.
Dave Nidess is the best salesperson ever. Excellent job, great service and I highly recommend him to anyone thats wants a great experience. Marty beam
My 2014 Cayenne Diesel was picked up by Circle Porsche on 12/12/17 in order to complete the Emissions Compliant Repair, and perform a requested oil and filter change. I received the vehicle back from the dealer on 12/19, and after driving approximately 10 miles received a notice on the instrument panel stating Oil level minimum reached. I called Domenic Macchia, Service Advisor, and asked that the vehicle be picked up and serviced properly. Domenic informed me he would see when he had a loan car available, and would call me back within one hour. As of 01/02/18 I still had not heard from Domenic.On 12/28, 12/30, and 01/02/18 I telephoned the General Manger, Eric Ernst and left a message each time, with the hope of receiving assistance with this matter. Still no return call.Bottom-line, you probably want to think twice about having your Porsche serviced here.
Fast and courteous service, transparent pricing, no unnecessary repairs.
Accidentally posted my review on the Audi page, sorry about that! But I would like to thank David Nidess for his help. I got my new Macan and he treated me so well. Thank you David!
Ive been a car enthusiast since I was three years old. The sales and service experience at a dealership matters to me, which is why my wife and I have purchased our last three 911s from Circle Porsche including a 2010 Turbo, 2015 Turbo S and 2018 GT3. The dealership is about 25 miles from our home and although there is a nearby Porsche dealer less than three miles away, traveling to Long Beach is a no-brainer for us.At Circle Porsche, its not just about selling vehicles. General Manager, Eric Ernst, has a team of car enthusiasts who have a passion for motorsports. We have always been treated fairly by a staff that has shared our excitement on each 911 purchase. Also important is the fact that their deals are highly competitive.Whether configuring a car for himself or for stock, Eric has ordered some truly exceptional cars and SUVs. So a visit to the dealership to look at the inventory is always a cool experience. Currently, there is a 911R on the showroom floor and later this year, Circle Porsche will take delivery of their first 911 GT2 RS.If youre thinking about buying a new or used Porsche, I highly recommend Circle Porsche. If youre considering a sports car, definitely drive a Porsche. There are three Rs that really matter to me: Racing pedigree, Reputation, and Reliability. All of these contribute to vehicles that are a blast to drive under all conditions and that represent Porsches commitment to engineering and high performance.Finally, Eric Ernst is part of the family that owns other dealerships in the area. There arent many family-owned dealerships anymore and a trip to Circle Porsche will make it apparent why the difference between their dealership and others owned by conglomerates is totally in the customers best interests.Happy Shopping and Enjoy Your Next Vehicle!
Very quick great service
I have purchase 3 cars from this auto dealership and have consistently maintained each car with the respective service departments. In my latest service at Porsche I was upsold yet another item that was questionably necessary. Still, believing the tech, I went ahead and bought the new battery. Needless to say that after they sold this to me they admitted that I had purchased a battery within the last couple of years. Upon arriving to pick up my car, which I paid nearly over $900 for a routine oil change and replacement battery, the car was filthy and was trapped behind several other cars in their lot. I had to wait an extended period of time for the techs to locate keys for the cars on their lot. Took quite a while. I recommend that if your porsche is not under warranty, save time and significant amount of money and find another service location. They over charge for their service and immensely disappoint on trying to make things right.
Went to go see my dream car and ran in to Chris Mcgregor. He is very knowledgable and made my purchase fun and easy. Thank you Chris I will send my friends and family.
Great place to get your next Porsche. Ask for Dave Nidess, knows the brand and great at getting you what you need.
I got my new Macan GTS from Circle Porsche and it was a great experience. Thanks to Dave Nidess for the help - love the car
Circle Porsche is where I tell everyone to go for Porsche! They always make it so easy, I just swapped out my 2015 Macan for a 2018 and love the car so much! Thank you Chris McGregor for making it fun and easy I love my new Macan!
Very friendly and knowledgeable people. Best experience Ive ever had in a dealership
Got a great deal from this Porsche dealer after shopping around at most of the other Porsche dealers in Southern California. People here are friendly and easy to work with.
I was in the market for a Porsche Macan. TrueCar directed me to Circle Porsche Long Beach for my TrueCar offer. Chris Mcgregor helped me out. We test drove a Macan base and looked at several colors and options. They end up trading the color and interior I wanted from another dealer. The general manager Eric helped me getting the car I want from another dealer, he was really nice! I love the experience I had there, Chris was an amazing sales person and went through every detail of the car. Most importantly, my Macan is so amazing, I definitely suggest coming here for your next Porsche.
I stopped by Circle Porsche to window shop, as I was looking at this beautiful 911S, I was shortly approached by a well dressed gentleman, David Nidess. Honestly, I dont like salesmen, but Mr. Nidess made me feel comfortable, relaxed and he is very knowledgeable of all products on the floor.. I recommend Mr Nidess on your next Porsche purchase! @Circle Porsche
Everyone at this is excellent to deal with. From sales to service, its a great team.
Joe at Circle Porsche was excellent - he was extremely helpful without being pushy, and made this car buying experience a pleasure!
Flew out from Dallas to LA on a day trip and Bought a $110k car from them, experience belowCons -- Rafael, one of their Manager, made me feel like he was doing me a favor by letting me spend $110k- Asked for 2 things for the car, the missing floor mats and a temp license so i can drive it until i get my official License plate. Didnt get either one on arrival of car to Dallas- Made us sign some documents on arrival in LA as expected. Next day emailed us that they were done wrong. You need to print, have them notorized and fedex them for next day.Pros -- Michael from Finance and David from Sales. Very nice and courteousRecommend dealing with Eric, the manager. He was nice on the phone and in person. Still waiting on my mats, glad i made them put it in the contract or i would never see them.
I saw Circle Porsches offers on Facebook and decided to come by. I was greeted by David Farnel. He was very nice and knew a lot about the Panamera I am checking out. Thank you!
I just got my new Macan GTS this month and I’m really glad I got to work with David Nidess - it’s exactly what I was looking for. Thank you Circle
Guy at the parts counter was very knowledgeable and helped me get what I needed for my car
Very pleasant visit today I spoke with Dave Nidess he is super knowledgeable. 718 boxster is the model I like. We also spoke about the experience center in Carson Ill probably go check it out. If your coming to circle Porsche ask for Dave Nidess
Parts department are a bunch of clowns went to pick up special ordered parts they tried to nail me for full list instead of wholesale discount because thier system threw out my wholesale account. I asked for a wholesale taxable because I didnt have my resale number on hand & it was already my second round trip out from Costa Mesa employees were worthless female sat playing on her phone the male took close to 20 min just to find my special order. Then they wouldnt do the sale as a courtesy wanted me to make another round trip to get my resale even after I said just charge me the tax??? Lost any business from me ever as I drove back to Costa Mesa called SSF bought the exact same Porsche factory parts for $107.36 less. Really ridiculous on thier part time not do a courtesy sale the still wouldve made a very good profit off me but their greed & horrible customer service has caused me to never do business with them again. Business 101 keep customers happy!!! They failed!!!!
I came here looking to buy my first porsche, I was on a budget and was looking at the less expensive boxster or a used Porsche. The sales guy I talked to looked down his nose at me like I wasnt rich enough to buy his cars. Worst car buying experience I ever had, its attitudes like that that give other Porsche owners a snooty stereotype.
Friendly, thorough service! Thank you!
When it comes to this location they got the best deals on Porsches
Came in for 20 minutes and no one ecknowleged us it was like we were invisable. There was about five people there who all looked like they could help but instead were just on computers while we were just walking around looking at the cars right In front of them and they knew we were there however they did not care. We told the worker (dont know any names) and argued with us saying he said how are you doing (which he did) however right after that he went back to talking to another worker about someone complaining saying they were mislead while buying a Porsche (I dont know if that would make me want to buy one and he was just yelling and I had to drive 20 minutes to the other one. Worst experience ever.!!!!👎👎👎
Very easy and enjoyable...!!David Nidess was amazing...Very much appreciated !!!
Best Porsche inventory and staff on west coast
Joseph Grimaldi was very knowledgeable and helpful with the several questions I had. I highly recommend working with him!
Service department filled a deflated tire with air and topped off my oil at no charge. Very courteous personnel.
So stoked! I have been here three times. The first time I was there to see a pre owned 911, but the car sold before I got there. I went back a few weeks later because I saw a very nice low mileage 2012 MBZ E63 Wagon. I was hesitant, because I didnt want to get beat up on my trade (07 Z06 Corvette). I met with Joe Grimaldi who very graciously let me look the car over (he moved it into the shade and left me and my wife alone) at my leisure.Joe followed up with me a few days later. He said that the car was still available, and that they hosting a special event on Saturday. I returned, with my trade to drive the E63. after a test drive and some simple and painless negotiation, I was the proud new owner of the E63.Thanks to Joe and Rafael Borenstein for taking good care of us and being respectful of our time. Cant recommend them enough! There are other dealerships in the greater LA area, but this is the store that works hard to meet your needs.
I’ve been wild about cars since I was three with a passion fueled in my college years as an SCCA volunteer at Watkins Glen where I watched Mark Donahue and George Follmer wrestle Porsche 917s around the track in the Can Am series and club racers in their 911s in SCCA class races. It matters where I buy my cars and I’m writing this review as an enthusiast and a very satisfied customer of Circle Porsche in Long Beach.My wife and I recently ordered a new 911 and as with our previous purchase from Eric Ernst at the dealership, it was a terrific experience. Even though I consider myself knowledgeable about 911 options, Eric advised us on some take-aways and some add-ons that resulted in a much better car - and the MSRP was lower!That’s what’s unique about Circle Porsche – it’s all about enthusiasts not just profit. A visit to the showroom is a cool experience just to see their sports cars, sedans and SUVs. GTS and Turbo nameplates abound and Circle Porsche has received its third 918 one of which will be in the showroom for a few months prior to sale. (Check out YouTube for the Porsche video on the record breaking lap at Nürburgring.) Virtually every premium automobile dealership is within two to five miles of my home, but the 25-mile ride to Circle Porsche is worth it. As a fellow car enthusiast pointed out, the Ernst family dealerships in Long Beach are among the few remaining family-owned automobile businesses in the U.S. that have remained independent of a corporate buy-out. That will be obvious if you visit Circle Porsche. Great Cars, Great People. Have Fun!
Not the biggest dealership. Staff was friendly and helpful.
Best deal ever on beautiful porsche
Good deal on Cayenne
Stellar friendly and professional service!
Great place.. friendly staff.
Always great customer service
Best Dealership in town!
Great customer service!
Great, fast service.
Circle Porsche is always up to snuff!! Like their car brand, they have the right stuff, and are always eager to please.
Grear service person
Amazing staff..
Joke
Outstanding service
Good
Nice
I just took delivery of my 718 Spyder on Oct 20th. It was such a special and amazing experience. From ordering the car with my SA David Farnell to sighing the paperwork at delivery, everything is smooth and easy with excellent communication. Couldn’t imagine a better experience, and the car surely doesn’t disappoint either