hu
human-I-T
230 E 3rd St Suite A, Long Beach, CA 90802, United States
Comments
Ni
Review №1

Weve been working with the Human I-T team over the years in a business-to-business capacity on their online retail business. Marcos and James have always been an absolute pleasure to work with, and we highly recommend their non-profit organization as a best destination for affordable devices to meet your technology needs. We look forward to working with you again soon!

Na
Review №2

Human-I-T really looks out for the community and the environment. I am grateful for their impact in my community, for their digital knowledge and professionalism during pickups, handling my data for items I’ve donated, and answering any questions regarding internet signups.

Ka
Review №3

Fiona Foster is Awesome! She followed up for weeks on end getting me all the information I needed to apply for a much needed internet support. She helped me choose the right program for my family and kept in contact till I had an installation appointment. A great Job by a great worker. Thanks Fiona!

Ry
Review №4

It was a breeze working with Fiona Foster Specialist with Human IT. She’s productive and sincere! Always checked the status of the order and followed up regularly without even being asked to do so. If I could rate with more than 5 stars I would have done so. Thank you! 🙏🏼😌

Di
Review №5

Fiona was amazing! Such great customer service! She was thorough and checked in regularly to make sure I was all set up. So appreciate her help!

ly
Review №6

Fiona was my agent who help with my application. She made it very quick and easy smooth process. Thank you for your all your work its greatly appreciated

Jo
Review №7

Fiona was great to work with;Always checked on our application status. We were able to get service started within 2 weeks from application as normally can be up to 3 months

Sa
Review №8

I am so grateful for this service. Not only will my family receive low cost internet, the entire process was a breeze! Fiona was my helper and she was prompt at replying, followed back so I didn’t forget my application and it was all done in just a few days! (Insert a weekend here so it took a little longer). Thank you for programs like this!!!!

Te
Review №9

YEA, STEPHANIE! Human-IT is thumbs-up 👍awesome ...A first timer on Human-IT, I found IT Rep Stephanie very informative & helpful along the way. As a Sr. Citizen, I was especially encouraged by Stephanies patience & gladdened by her quick response to questions -- and above all, her manner wasnt pushy in the least.(I feel good about my first purchase.)Now a customer with an account of my very own, I look forward to many dealings to come.Overall, Thank you very much, Human-IT for all the good your Organization does.

El
Review №10

Fiona was great helping me with my application. I was approved and will be getting service this weekend!!! She was so helpful. Keep up the good work Fiona!!!

Cl
Review №11

This place has helped me, with low income internet, and also got a free chrome book. Very attentive personnel, professional .

Sh
Review №12

Excellent service and communication by Fiona! I’m all set up. Couldn’t be happier!

Na
Review №13

Fiona was very helpful throughout and the process. I was promised a Chromebook though (have it in writing by email) which never came. I tried contacting Fiona 5 times to follow up and she never replied to me.

Ma
Review №14

Big thanks going out to Ms. Helen Jimenez for her expertise and patience. Alos she was kind and right on top of situations. Thank you again Helen! And keep up the excellent work!!😌😁

SU
Review №15

I inquired on behalf of my mother months ago and I was recently contacted by Alex to see if I would like to continue the application. He was there every step of the way and answered any questions I had. Always followed up the next day. My mother has an installation date set. I appreciate organizations like these which offers assistance to citizens such as my mother. They also provide interpreters as well! Thank you Alex and thank you to your organization!

Ka
Review №16

I highly recommend human-I-T because of my positive experience. I’ve been enjoying WiFi since the end of July. Alejandra was my consultant . She is very informative and efficient.

Br
Review №17

Super Service with the respect and trust you dont get now a days from all these AI workers and people doing customer service jobs like they cant stand helping folks. Stephanie was answering my questions and didnt pressure me on deciding what to do next. She replied to my messages during their business hours. Even if I texted after hours the next business day it was refreshing to see Her respond. Ive had the service for a month now and am happy with Frontier Communication as my provider. Thank you Stephanie and all you Humans at Human I-T.

Jo
Review №18

Very please with their service. They were very communicative and helped my family and I get things taken care of. The outcome was better than expected!

Na
Review №19

Awesome organization with a great mission to provide low-cost technology and internet to under-resourced communities! I was assisted by Alex who went above and beyond to help me figure out the right internet program for my family. She was patient, attentive and had great follow through. I look forward to using my services and will definitely spread the word on the amazing work that they do :)!

Ta
Review №20

My experience with this company was through Alex who was very helpful, knowledgeable and polite. This is a great service that helps people get connected to the internet and even provides devices to people in need.

Ya
Review №21

This is one organization that I cannot recommend less. They are unresponsive, irresponsible and have mediocre service. I paid for internet service that suddenly got disconnected and they didn’t even give me a refund for the month. As bad as can be.

Ci
Review №22

Fiona was wonderful! I was approved in one day!

Tr
Review №23

Appreciate the professional & prompt assistance by Stephanie at human-I-T. She has helped our family with affordable internet service & the bonus of a free Chromebook! The great service provided by Stephanie & the company have positively effected our lives. Thank you!

Aa
Review №24

Today is may 20, 2020.They gave the chromebook, it wont work, they asked to to try different options, never worked, it wont work, because the Human IT is not the one I recommend.Worst ever customer service, I was on the text, they will only send text once ever 27 minutes, and you will have to wait another 27 minutes or longer, just to receive one single text, Its really a waste of time, without any assistance/technical support.

An
Review №25

They were very friendly, and helpful, they quickly got me great affordable internet service

Ja
Review №26

Alejandra (Alex) helped me to get onto the program and to get me a router and she was perfect in every way. I have been officially Disabled since 2005.

Y
Review №27

I really appreciate their service! Alejandra is very nice and patient!

Sh
Review №28

Stephanie was very patient with me as I sorted things out before I could have the internet installed, and readily available whenever I contacted her. Great service, could not recommend more!

so
Review №29

Alejandra Palomar has gone above and beyond the call of duty: she initiated the contact and followed through despite several delays on my end, caused by an upheaval in my living/financial situation. When I was unable to access records, she suggested alternatives -- and we made it through!

Zh
Review №30

Outstanding customer service. She follows thru on everything.

po
Review №31

Great service. Thank you!

Ro
Review №32

I love human it is the best

Fa
Review №33

Sthepany helped me step by step with the process of obtaining internet service. He quickly answered my questions. Thank you very much Stephany. 😀

In
Review №34

Very grateful to Human-I-T, they helped me get internet at low cost and quality. I highly recommend them. Thank you very much HUMAN -I-T !!!!!!!!!!!!!

Information
34 Comments
4.6 Rating
  • Address:230 E 3rd St Suite A, Long Beach, CA 90802, United States
  • Site:https://human-i-t.org/
  • Phone:+1 888-268-3921
Categories
  • Non-profit organization
  • Computer training school
  • Electronics store
  • Telecommunications service provider
  • Used computer store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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