Love the place and the customer service was great. Nick was really nice and he answer all the questions I had. I really recommend CubeSmart in Long Beach best service ever.
Great staff and very helpful. Fast service and loved how I didnt have to answer any questions because they were already answered in the process of explanation of the services they provide.
Best storage place Ive rented. It was my first time ever having a unit and I am surprised how the staff was they were very nice hassle free unlike other places. It was a shame I had to leave but this was only temporary. Would definitely come back to the storage unit if I need to rent a space again
Friendly staff. Very detailed, informative, and knowledgeable about all things storage related! Yolanda (site manager) made me feel right at home.
Rented a unit on the second floor for 11 months. DO NOT get the insurance with them it does not cover anything. My clothing, bedding and personal valuables were destroyed by rats. My vacuum sealed bags were ripped open and ate up by the rats. My blankets, dresses, pillows had blood, urine, poop and rat fur all over them. It smelled like a homeless person lived in it. I had to throw it all away, who knows what illnesses they carry. Guess what I got, nothing not even an apology. Please DO NOT waste your time!!!!!! Or moneyUpdate: I reached out to the comment by the owner, its been over two weeks, never got a response. That reply was just to make them look good. Still nothing has been done! Again DO Not WASTE your MONEY or TIME!
Where is the negative star button!! Trust its not safe for your stuff unless you absolutely need to put your stuff there. I wish somebody had told me first before my stuff got stolen. Leave at your own risk!!
Yolanda is amazing! She gives very detailed information, friendly, and checks for understanding! Great customer service skills. Nick was also very friendly and helpful!
Prices will continue to increase with time! Smh started at $160 and ended up at $300. I’m cool. They have other storage companies with far better deals and rates.
Was helping my neighbor move some stuff into his storage, got there there was some police activities going on across the street street was blocked off for most part of the day. Couldnt get into the facility till damn near 7:00, got in unloaded the stuff for storage almost couldnt get out because of somebody in a U-Haul trying to unload their belonging into a storage but they had the U-Haul Park in the middle of the road you could not get around them. Had to wait for somebody to come in the gate and had to go out through the end gate otherwise would have been there all night.
Good customer service from management team, willing to go the extra mile to satisfy the customers, very honest and upfront, I had a great experience there and will give anybody I know a referral to them. thanks again see you soon best regards mr. James.
Facility is always clean. Most employees are very nice. But if you pay for a unit that has electricity and a light then why do they always come by and tell you to shut off the light, ive had them do that a couple times and nobody can explain this to me.
I really appreciate the staff here. They are very professional and courteous. Everything was explained in detail and I didn’t feel like I was being taken for a ride.
The guy that works at the self storage ran away and didnt bother to help the guy from the bus company clean the self storage place mess. Talk about lazy people . OMG I have seen almost everything ......
We loved it theirs so friendly and they answer all my questions I recommended.
Amazing customer service ! Got a unit looked at / booked and locked within an hour.. location manager is amazing
My experience was great from check in to check out. The staff was working inside and outside in the heat, always with a smile. I highly recommend this location.
Thanks Brenda and alexis for your good customer service
Yolanda outlaw was very helpful and she explained everything reguards to how service works and what is offered and very polite and nice she is awesome.
Natalie and Yolanda are the best ! They helped us out with getting a storage at a discounted price . Super friendly . Thank you for all star service
What I was looking for...Blessing to get an upgraded size for the better price of the smaller size storage~~Thank You! Staff professional and very helpful. Ms Yolanda was kind & very considerate in changing the latch key of my storage since it was giving me a hard time in locking it.
Yolanda is amazing person she does her job. great to have her as an employer she’s the best
They are so nice and helpful. Ive here for many many years and Ive experienced nothing but great service. I have two units and they help remind me to not forget either. Thank you so much and I most definitely will refer others.
Nick is very kind and helpful definitely appreciated
The ladies were nice and pleasant. Ms. Brenda was helpful. Thank you
Easy to access, friendly staff. Online bill pay is wonderful!
Yolanda was very professional and her personality was beautiful she made the entire business experience of viewing and renting the unit 1-2-3 easy and efficient we appreciate the service it is Good when you are treated with respect kudos to CubeSmart for recognizing her skill set GRAT JOB!!!!! Yolanda
I had great service with a nice, down to detail clerk that made sure I was well versed on my storage unit and extremely helpful
Was renting a unit from here for about 9 months the staff have always been rude they discriminate on who they want to enforce the mask policy, the manager is even very rude they really dont want anyone to use the restroom the staff harassed my partner and I once we were out off the premises saying we left the bathroom dirty . Theres always groups of random people looking suspicious hanging / walking around the units doesnt have enough security cameras very sketchy would definitely not recommend this place to anyone especially women they dont take complaints serious
I like the service nick and Yolanda was so nice
Very Safe and secure. Administrators were very helpful
The staff is always friendly everytime I go visit to pay.
My family and I had a great experience at this location. We explained our situation to the site manager Yolanda and she was such a great help. We appreciate you so much Yolanda for your help. You have truly made this a great transition for our family. I highly recommend this storage location. Great customer service!
Sindy Brenda & Yolanda were so helpful & set my mind at ease through these trying times got me right where I needed to be so thankful for such kind & professional people you guys keep up the great work really really appreciate you all
Cindy was very helpful and generous. She helped me and went over her time to make sure I was comfortable. Great worker. 10 out of 10
Excellent place always attended and keep clean daily!!
Great service. Sindy Morales provided professional services and gave more than enough information to keep us here. We were so satisfied with her customer service.
Sindy gave me a great service. I loved the property. Its super clean and all the managers were very friendly
I had an amazing service and excellent customer service Nick Nuñez was very kind and helpful and provided an amazing service. You are all amazing!!
Love it have a unit there and they are awesome great prices and wonderful costumer service
Ms. Salas did a wonderful job explaining the details of using the storage unit.She has a real nice spirit.Also enjoyed talking to Ms. Outlaw the General Manager. They make you fill welcomed.
Hassel free while moving and out.
Great Customer Service. Team is very friendly.
The service here today was great..
I really enjoyed my assistance from Miss Yolanda she really made the process easy peasy. She was very attentive and answered all of our questions. And she helped us find the best deal possible 🤩🤩🤩 I will definitely be referring my friends and family to CubeSmart thanks to miss Yolanda!
Horrible place they were very rude always gave me a hard time need a more diverse staff
Great service provided by Natalie and Yolanda
We are truly grateful for the kind hospitality from our CubeSmart storage lady she is always there to greet us with a happy face and smile and she helped me with my lock multiple times for that I will be greatful for my storage place and store at CubeSmart self storage
Brenda is so amazing absolutely a blessing God Bless All of you
Patients with my late payements. Very nice staff
Very good service and excellent prices... thank you Yolanda & Brenda for being so nice & helpful :)
Yolanda was great helped me out within minutes😊
Angie and Margarita were the most amazing customer service ever. In the history of humanity there has never been any better service than the service I had from Angie and Margarita. Excellent!! Give Angie a Raise!!
A big shoutout for Yolanda. Personable, efficient and very helpful. Well done!
Ms Yalanda was awesome!!! Very informative.She was very patient with all our questions. She made us feel safe to choose this storage to leave our belongings. During the pandemic people seem to have lost courtesy but not Ms Yalanda. She helped me choose the best storage for what I needed. Thanks Cube Smart for having good people working.
The service was excellent provided by Ms. Outlaw, Brenda and Sindy! Thank you ladies
Really good customer service, really good deals, so worth it ☺️
The people that work at this location are absolutely the perfect reason why I haven’t moved out of my storage in over 2.5 years. Security patrols constantly around the facility through out the day which definitely makes me feel confident that my belongings are safe. Also pricing isn’t so bad either. Overall very happy. I recommend speaking with Yolanda to help you out!
Cubestorage has the most friendly helpfulness staff that really look out for the customers
So helpful got to have a your an was very helpful ask for Yolanda
Fast easy friendly. The manager called and checked to make sure everything was okay. It was contactless and I received my discount no problem.
Angie & Brenda were great. They gave me all the information I needed and helped me out with everything I needed. Thank you guys! & thank you for being frontline especially with this whole pandemic
I personally really enjoyed the ease and hands-on team oriented professionalism and service I received here at Cubesmart Longbeach. Reservations were made easy as can be without any obligations required. Securing my unit was fast and simple as well as catered to my personal needs. Felt rushedI never felt rushed or presurred by the office staff despite it being a busy Saturday afternoon at lunch time hours. Brenda was helpful, patient, and personable in helping me start to finish. Thank you Cubesmart ladies for assuring great customer care and service and ensuring all my needs were met as well as making it a comfortable experience.
Love Brendas service! Very knowledgeable and professional highly recommend this place
Had an awsome experience very helpful and answered all my questions i will definitely recommend cube smart to family and friends.
Sindy Brenda and Nick provided me with outstanding service. Property is lovely
The service was excellent and the team was respectful and really helpful
Very well service recommend them nice An helpful
Very good service quick and fast process,very helpful with all the needs I was looking for. Thank you🙂
I give 5 stars but my experience at CubeSmart on Artesia Boulevard Miss Yolanda in the entire staff was kind and courteous very helpful and friendly the grounds are kept invery clean and I love having the Peace of Mind knowing that my belongings are kept safe and secure thanks to the staff at CubeSmart
Good service and the workers are nice and welcoming and you get the notification on time.
Staff us rude my items were stolen. If there was a way to give negative stars I would
Best storage ever they are nice professional and helpful Angie gave me no hassle at all and her manager and other employee mad move in nothing short of a simple breeze ⭐⭐⭐⭐⭐
Came to CubeSmart and had wonderful customer service by Yolanda and Nick.
Yolanda here team was great and I will return
Love this place. Gates open from 6am to 9:45pm. Fits my schedule perfect.. Because most of the storage closes early around at 6pm.. Yolanda, she’s the site manager and her Workers Are all very respectful and friendly.. She keeps her place nice and clean.. and security gates are always locked. Code to go in and out by far the best place I’m comfortable with My equipments not being broken into.. Highly recommend CubeSmart in Long Beach.. you’ll not regret it..
Excellence customer service.
Nick was so amazing helping me rent the storage unit for the first time ever!!!! He even helped me save money as well, I really like his customer service and everyone here was just friendly. Great customer service!!!
Found this storage online and decided to try it out. Began with Ms Sarah and she really helped me out. Was undecided in the beginning until I met two more employees and that sealed the deal. Ms Outlaw and Maggie made sure I understood the rental process and explained it to me in great detail. They also informed me to call if any problems occur. Im excited about this storage experience.
They help they have helped me out tremendously and I did appreciate the customer service here provided by CubeSmart staff.
Very helpful staff. And they were joyful which also lightened the mood of the whole transaction. Really fun talking to the staff.
Easy to use. Good customer service.
Great customer service.
Best customer service provided Ms. Outlaw and team. Brenda, Sindy and Nick.
Facility is always clean. Most of the staff are pleasant.
Great Customer Service At all timesVery Friendly always smiling and speaksResponsible Staff for Safe Environment
Angie and Yolanda and Brenda were excellent in customer service and very helpful with all my questions.
Great hospitality by momma outlaw
The service here is amazing! The Manager here very charismatic and straight to the point. Every thing went smooth and professional. First impression was Im glad I came here.
Very clean and nice storage to store your storage
The manager of this cubesmart and her team are amazing. I appreciate that they are kind and help me with my move in process. Thank you Yolanda, Brenda,Nick and Sarai!
The manager Yolanda was the most wonderful down to earth person. I, for the first time, decided to try and bid on some available storages. Unknown to me, I won 3 units at this facility and sheworked with me. I was overwhelmed but she was very nice and î really appreciated her.
Loved it! Sarai & Yolanda helped me with my locker perfectly and seamlessly. Would recommend 5/5 for sure.
The service was great by Yolanda!
Yolanda the manager was very helpful in me opening my account at this place! Thanks.
Nick ... His customer service is extremely nice while being very professional :) Thankyou Nick!
So friendly, my host saved me money and was very friendly.
Wonderful experience at Cubesmart, the staff have been wonderful and professional in addressing needs and concerns.In particular the maintenance man, who at every turn has consistently gone out of his way to greet me warmly and check to see if I need anything, even when you always need something... never making you feel like a burden. It truly makes all the difference all the time.It is a level of customer service that goes far and beyond what is required or could be reasonably expected.Humbly,Satisfied Customer