My name is Dan and today I purchased a top of the line Honda Generator from Bagley Tractor & Equipment. I always appreciate their friendly attitude when I come into their place of business. Today, I really appreciated that David Grotheim took the time throughout the purchase process to answer all of the questions that I had about my new generator. All of the equipment that Bagley Tractor and Equipment sells is quality brand name equipment but their patience and support after the sail is where they earn my future business. I look forward to many years of quality performance from my new Honda Generator and better yet the ongoing relationship that I will maintain with the fine folks at Bagley Tractor and Equipment. Thanks guys.
Great overall experience at Bagley. The service team is honest and fair and the sales folks helped educate me on what would suit my needs best. They were very friendly and knowledgeable about their products. I highly recommend!
I cannot put into words how refreshing it was to work with Bagley Tractor during my last Tractor Repair experience… For years I have used two other local Kabota dealerships that have been awful… To be honest I expected the same thing from Bagley… The friendliness and professionalism of Robert in the service department was second to none…I was used to having to wait several days for a return call and Robert called within minutes of my leaving messages… What others told me would take a month to repair, Bagley repaired in less than a week… I have used them for parts for years but never service. After this Great refreshing experience, I assure you I will never go anywhere else with my equipment! Thank you again and what a GREAT team you have!CURT
I have thoroughly enjoyed both of my equipment purchases from Bagley Tractor. They are a friendly yet professional bunch, who made my buying processes a breeze. My salesman has always been wonderful and helpful. I will continue to be a customer for my power equipment needs.
The people here are absolutely wonderful and very helpful. They are the best power equipment people I have ever had the pleasure to do business with and they have become my Honda/Stihl go to people!!! I would not think of using anyone else.
Weve purchased several pieces of Stihl and Kubota equipment from Bagley Tractor this year and have been very pleased with the customer service they have provided us. We needed equipment during this years snow storm and they opened up for us when everyone else was closed. Great people to work with.
Great service by Danny. I appreciate his patience. Great dealership!
Excellent to work with. No surprises. David was great to work with. Communicated well. Gave a thorough orientation to RTV. Bagley treated me well.
Called last year looking for a bx25 with a backhoe. Nobody answered. Bought one in Dallas. Needed a hydraulic hose. They dont make them. Needed implements. Nope. Had to go online to find them. Service? Nope. Get in line. There is a waiting list. Dont bother calling. Nobody is going to answer. I love Kubota. Bagley? No.
Another great experience with Bagley. David sold me a zero turn Kubota ZD1211. Thank you for all of it. So glad to have a dealer that cares about its customers, who carries top of the line equipment. Your well worth the 75 mile drive.
Go see danny if you need something he always takes care of us
Excellent service knowledgeable staff. Took time to show features and answer any questions I had.
Easy buying experience with the best deals!
I want to recognize Robert in the Service Department. I was trying to do a parked regen on my L3901 and was confused as to what was supposed to happen. I called the Bagley Service Department and Robert was very patient in helping me, making suggestions about what to try to be sure it would work as expected... and it did. Plus, Robert didnt treat me like I was stupid through it all. Thank you Robert.
I had a bad experience with the service department they called right away and made it right! All companies make mistakes to me it’s how you handle those mistakes. Bagley Tractor was right on top of the issue and made it right with a phone call as soon as I got back to work. I will take my next stuff there that needs to be fixed and be happy to do it. Again it’s not whether you make mistakes or not it’s how you handle the mistakes you made. Bagley Tractor handles them well. Good job Bagley Tractor!
GREAT SERVICE!
Weve been very impressed with the sales at Bagley. We drive here from Tyler to get what we need because we appreciate the service. Go see Lenny so he can fix you up. We havent had to use the service department yet but I expect it will be great too.
These people are great and caring. Held a generator for me based solely on my word. Thank you again!
Highly impressed with the ownership and staff not to mention the quality of their products. Very pleased with a recent equipment purchase they recommended. We will be back the next time we need anything.
The staff was very helpful and courteous. You could tell they had been busy most of the day and there were a few people ahead of me in line. They were still very polite. When it was time for me to make my purchase it went very smoothly and the person that was helping me answered all of my questions and was very knowledgeable. Thanks for all of the help.
Took a 025 chainsaw in to have chain sharpened and check oil pump. found housing damaged they tried to repair it but couldnt was told it would work but not oil well. went to pick up and got my parts in a box with a damaged flywheel (key was broken) took them two days to find the bar and chain that was with when i took it in. not sure they were even the original bar and chain. so if your a little guy stay away from the service department it is apparent they dont care about you. had to leave a star just to post ignore star. ill give them three stars because they did call and try to make it right.
The service dept. folks are very friendly and eager to help.
Bagley Tractor has great people, they are willing to help you tackle all of your farm needs. We got a great deal on a tractor from them and it has been the best investment we have made so far. Very pleased with the tractor and Bagley. Thank you guys!
Great service, so good we bought another tractor.Will always go back for service and to buy something else
I recently went in to look at a zero turn. I was helped by a guy named Jason. While he seemed new, he was very eager to help. If he did not know the answer, he would get it for me. I also asked about the side by sides and he even took me outside and let me try one out. I live in Shreveport, but I drove over because there is no tax in Texas. I recommend going to see these guys. I look forward one day to doing some business with them.
Great place to buy Stihl products. Mr. Tales is doing a fantastic job.
Went in for a small lawnmower part. Alan helped me at the parts desk. I had called before hand to see if they had part. Alan had it ready when I got there. Small sell great, friendly response.
After shopping around for a larger tractor, I stopped by Bagleys one afternoon and had purchased a new tractor before I left. Tales Vierira was the sales rep and answered all of my questions and I had a lot. Also, gave me a complete walk around the tractor and pointed out features and maintenance requirements before they delivered it to my house--which was also very informative. The gentleman who delivered it was very thorough and detailed in the information he provided me. All around great experience and Ive had the tractor about two months and its lived up to the sales pitch!
We have been in the auction and appraisal business for over forty years. Recently, Mr.Bill Bagley graciously assisted us with a complicated equipment appraisal we had undertaken. We highly recommend Bill and his competent staff for all of your tractor and equipment needs.-Johnny Gathright, Lindsey GathrightJ.A. Gathright Auctioneers, Appraisers, Brokers
First off let me start by saying I give this dealership 5 stars. Now it wasn’t a perfect experience but in the end it was a good one. I wanted a B2650 and it did take about 2 months to get it. When I approached the newly arrived tractor the first thing that jumps out at me was overspray form orange paint where they touched up scratches on the box blade... sprayed right over the land pride decal where it took a good hit probably in shipping, it even has a slight bow in the left side panel but hey it’s a box blade. Also lifting up the seat the right fender on the inside was scratched up pretty good from assembly. Little things. Oh then you go inside and do paperwork and there is a sheet saying you are receiving without scratches or dents lol. Well I signed but I’ve already waited 2 months. Not a big deal. Now the next thing was when the tractor was ready for pick up the canopy wasn’t there. They had 2 months to get it!! Now for the big thing... I pick it up on Monday and Wednesday I go to unload off the trailer and it won’t start. I take it back Friday (1hr 15min drive) and they looked at it right away, they had it fixed in ten minutes. Great service department, Very nice people, professional in every way. My salesman Tales was very knowledgeable and answered any question I had. All in all I’ll keep doing business with them.
Talked to shop manager found out about tractor what I needed to good service
Came in and spoke with Tallas and Jason and both were very helpful and a very friendly staff and will definitely be back to do more shopping
Have talked to these guys and are very helpful and friendly will bring them more service
The people are amazing. Very helpful and really helped me get the job done.
Sales staff was very friendly and knowledgeable. trying to decide what to do to cut my acreage very patient with my questions
Not where you want to buy. Customer service is not understood at all. Bought a brand new Honda mower and it was leaking oil when I got home. I live one hour away and it leaked all over my truck bed on the way home. Mower had a bad seal and they would only repair not replace with another mower. When you spend $800 on a push mower you expect the dealer to say we are sorry and handle the problem. I even had to load it without help after service. Could have been handle so differently, but they only care about the sale up front. Please, please go somewhere else.
Excellent service!!!
Very disappointed . They quoted a 400 hour service for $900.00 on my Kubota 1140 rtv this price included 5 1/2 hours of labor. I had it serviced before they charge $600.00. I thought that was way overpriced. Was never told the price until pick up. Called Kubota main office to see what the service book said on 400 hour service. Was told labor should be between 1 1/2 to 2 hours. Would not recommend this over price Kubota dealership.
Perfect
Very nice people here! Huge place
Great experience start to finish!
Great parts people!!!