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Lorton Auto Service Center
7201 Telegraph Square Dr, Lorton, VA 22079, United States
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Lorton Auto Service Center
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Sh
Review №1

I was in town visiting my daughter and noticed the front guard under my car was hanging down, and I still needed to drive home. I called Lorton Auto Service who was close by, and the shop owner told me to come by and hell look at it for me, mind you, the shop was closing soon. When we got there, he took the car right away, in ten minutes he fixed it for me. He was very reasonably priced too. If I lived there I would definitely use them for all my auto services. And my daughter, who lives there, said she would start using them.

oo
Review №2

I had an oil leak that was between the engine and the transmission.I was happy with the friendly/professional service where everything was explained and updates were provided on a regular basis.I would definitely recommend them..A very Satisficed customerColin

Be
Review №3

Was passing thru VA had a scare with my check engine light Kevin was very informative and helpful and I was able to continue on my travel. Thank you for the great service to the guys at Lorton Auto Service Center

Al
Review №4

The staff at Lorton Auto is friendly, honest and trusting. They help the customer understand whats going on with their vehicle and explains the ins and outs of the cars possible issues so the customer has an idea of whats going on. They let the customer know what is urgently needed for the car and what can be done in the future. They do not force repairs on the customer and talks it out with them. They are also accommodating, I called to make an appointment for a tire patch and John (manager) said I could come over and get it done. 20 minutes later, Im getting help with one of the workers and they did it for me quick and free of charge. Ive been coming here to get oil changes and get different repairs done on other cars in my family. I will always come here for car work or car advice. They deserve 10 stars out of 5, theyre great, never had a bad experience and dont think I ever will. Keep up the great work!!

Ch
Review №5

This is my first time using this shop and i really had a good expedience. Their prices are fair and their technicians are good to deal with.

Ji
Review №6

They were very quick and so nice. They really made my bad day better with their great customer service. Will 100% recommend.

Pr
Review №7

Had maintenance service de. Great job.

Da
Review №8

Always a great experience here. Went in for routine maintenance. The staff was so friendly and very informative. Shop was also very clean.

Na
Review №9

Really, really good and honest shop. Great people and great communication. In the past month, I’ve dealt with a lot of car issues, and by extension have faced a lot of people lying to me, overcharging me, or not taking me seriously. It’s really disheartening to face when already stressed about cars. This shop is not like this- they are respectful and treat you as their own. I went to get a quote on an oil leak and some related items, and was given a list of some items wrong and how they compare to the actual value of my car. I got upfront answers, was not patronized, had a really timely appointment, and really appreciate the care they gave my car. Thank you!

Ji
Review №10

I came here for a problem with our van. They were able to look at my car first thing the next morning, and when they couldnt replicate the problem I noticed, they asked me to come in and work with the mechanic, Kevin, to try and locate the issue. Before doing any repairs they wanted to make sure they were solving the right problem. Turns out it was something extremely minor and they didnt even charge me. Going somewhere else or a dealership would have cost me hundreds of dollars and likely would have not actually fixed the issue. Thanks Kevin and Rick for working with me to find and fix the issue!! Will come here for all of my future auto work!!

Fa
Review №11

I came in for an estimate for an exhaust and I was expecting some outrageous price, however it wasnt. And to my surprise John was able to squeeze me in without hesitation, or any issue. He was very polite and kind and that is exactly the service that everyone likes. The waiting area was nice, clean and accommodating. I will definitely be visiting this shop again.

Ka
Review №12

John B. is the best! He took the time to accurately diagnosed an issue with the main frame of my car that 3 other shops were unable to diagnose or diagnosed improperly. As a woman who is not very knowledgeable about mechanic services, I’ve never felt taken advantage of at Lorton Auto. On more than one occasion John has taken the time to explain which repairs were needed immediately and which ones could wait until I could afford them. The quality of customer service he provides is far above any other car shop I’ve experienced. I currently live in fairfax but drive all the way to Lorton Auto because the quality of service is worth it.

Ch
Review №13

Took my 2014 Jeep Wrangler JK (V6 / 3.6L), 73.000 miles, in for repairs. John addressed the issues with me in detail and explained the cost estimate. I’m well-versed in vehicle maintenance; John was honest and accurate with the needed repairs.Maintenance- The Oil Cooler Housing Unit was replaced, both valve covers, intake manifold gaskets, spark plugs, PCV Valve, engine coolant, oil changed, and a couple other small things. All added up to ~ 4K.From start to finish, this experience was top notch, no issues, on time and the repairs were done correctly.I highly recommend this establishment for vehicle maintenance.

Pa
Review №14

Fantastic service, value and great quality work. I have confidence that by 11 year old Honda Accord will continue to run for many more years. Thanks Team!

Er
Review №15

Friendly staff. Showed up for an oil change, they said that I need an appointment. I was tempted to go somewhere else, but I live close by and just agreed and made 2 appointments for both cars we own. Returned to get our first car serviced and everything went smooth, Cristian made a few recommendations and wasnt pushy. Feeling good, I returned with a 2nd car for an oil change. Everything went well, mechanic came out and talked to me about an air filter. Told him to just change the filter to save me time because I had other things to do. The mechanic told me John would let me know what the cost is for oil change and air filter and they would be done shortly. After John got off the phone, he told Its $59. I assumed that was the cost of my oil change and air filter. About 45 minutes later, I was being told my charges came to $123 for a $39.99 oil change and an air filter. When I asked for what the charges were, he said the air filter was $59. I was confused and Johns defense was I said it was $59. I didnt want to get into an argument over a misunderstanding. I felt taken care of until a miscommunication with John. I was never told they didnt have the filter in stock, I was pressed for time and had to leave. I couldnt wait for a filter to be brought in even if they paid me to wait for it. 3 stars because I do believe the people there arent bad and I felt taken care of, but lack of communication from John in that situation made it awkward for me. I was more shocked than upset and it seemed John was more upset than apologetic. In the end, John removed the air filter and didnt charge me for it. I want to come back because they are close to my home, but Im not sure if I want to deal with the awkwardness after that situation. I think if you just ask the obvious questions and assume nothing, youll probably have a good experience there.

Da
Review №16

Super friendly staff

Sc
Review №17

Christian was very professional and patched my tire in less than an hour and had my car ready to go. Great service and trustworthy business. Very much appreciated!!

Co
Review №18

Great service, as usual! This is visit number... I dont remember, and I think at least my fourth vehicle they have worked on. All of them, they have taken great care of. I will continue to bring my vehicles to Lorton Auto, they do great, conscientious, timely work; they keep me advised throughout the entire process if my vehicle should need additional attention, which makes my decision making much easier. John and his crew are great. There are never any surprises, aside from the exceedingly great service!

Ch
Review №19

This is my go to place for anything my car needs! I had to being my car in for engine light. John noticed I needed to do my inspection too and offered to add the service. Anticipation of my needs ✅! Scheduling was very easy and they have always been accommodating. Everyone was very polite and knowledgeable. Beyond service, the waiting area was clean and comfortable.

Ki
Review №20

Bought a new car and took it to a different place that was gonna charge me for $3000. I was surprised to see how much things needed to be done and decided to have Lorton Auto take a second look. Good thing I did cause I didn’t need everything the other place said I needed and paid $1k less. Everyone was professional and John took the time to explain to me the parts and what they did. Will definitely come back if I need anything else.

pe
Review №21

Very happy with Services provided. They fixed my cars tie rod and muffler leak. Highly recommend

Ch
Review №22

I received a thorough and comprehensive inspection and I was really impressed with the diagnosis. I think this place would keep any vehicle in top shape. The prices are fair.

Je
Review №23

Jose did such a great job- he brought me out to my car and actually showed me what was wrong with it!! First time here and the service was great- fast, friendly and good prices. Def will be coming back again! Thanks Jose and Lorton Auto!!! Highly recommend to anyone in the area if you’re looking for some great mechanics

Is
Review №24

Group of great guys here who seems to like what they do. The team was friendly and informational. Im a satisfied customer. And Ill gladly be using their services again. Thanks fellas.

Ja
Review №25

First time here. Very positive experience. Lead technician lifted my car and explained in detail what was wrong and what needed to be fixed. It was great customer service and I will definitely be back for future car care. The manager, John, was very courteous and professional and he instilled confidence that this shop does honest business.

Do
Review №26

I communicated with Christen and John at the front counter. They were professional and friendly. They were organized and prompt. We will definitely go back!

Ma
Review №27

This is the place to take your vehicle period. In life you need a good doctor, a good bartender and a good mechanic. This is the good mechanic....hands down. They are honest, available, will work to find the issue with your car and will be level with you on the price to fix it. They are not the cheapest but no where near expensive.....they have a fully qualified and highly trained staff that are damn good at their jobs and it shows. John is no nonsense about running the place so dont try to BS him or the lady with the bird......you will never have a sob story they have not heard and you will get zero play. And yes I said bird.....there is one in the waiting area....but mostly sitting on her shoulder. If you are nice...the bird will climb your arm and camp out.......so awesome. Trust me......these are your mechanics - all makes and models both foreign and domestic. Recommend you call ahead for an appointment to avoid a long wait.

Je
Review №28

What a great experience! Thank you, Lorton Auto Service Center! We are new to the area and, as always, did extensive research before bringing in both of our vehicles for maintenance/service. Lorton Auto Service Center frequently came up on top during our search. My husband finally called the shop and spoke to Teresa, who was very courteous on the phone and did an excellent job describing the different services they offer. We immediately scheduled an appointment and John assured us our vehicles were in good hands. His team was exceptionally thorough and highly skilled. They promptly fixed the issues and made sure to contact us before performing any services not originally mentioned.My husband and I are extremely satisfied with the results and highly recommend Lorton Auto Service Center to anyone for their automotive needs. If you want the best, look no further.

Na
Review №29

Always professional, timely and honest.

DO
Review №30

This place is awesome. I love this place. They are so nice and it is very clean. The do not try to beat you out of your money. They will tell you the truth and give you the best suggestion. They plugged my tire for free which was unexpected. I really appreciate them doing that being as though my car was a week old straight off the lot. If you live in DC, MD or VA take the drive it is worth it. You will not be disappointed. oh! did I say the staff is so friendly. I work right across from them and I hope they never leave.

Co
Review №31

Doesnt get any better than this!

an
Review №32

This shop is straight up honest, and Fred fixed a huge repair for me and did an excellent job. This shop also has a very comfortable waiting area.

De
Review №33

I just got off of the Auto Train and had a flat tire that required being fixed. I called them, they were very friendly on the phone. Took the car right over, they looked at it immediately. I was in and out in less than 15 minutes. All of the staff were very friendly. Also, for a business where everyone worked on cars they were all very clean and neat. The shop was busy but very organized. I would definitely recommend them and if I lived there I would certainly use them for general maintenance and body work..

Se
Review №34

I highly recommend this shop! They are nice, honest, hard working people that truly want to help you out. You can tell that those guys really love what they do and are not trying to just get money out of you. They have answered all of my silly questions and finish the work super fast! I have brought my car here numerous times and have never had a bad experience! This is the place to go!

Be
Review №35

I’m so glad I found this gem. Took my truck in for a tire repair and they took great care of me. Extremely friendly staff, clean environment and fast service! Highly recommend!

M
Review №36

Very community friendly, customer satisfaction driven auto service company. They did everything to insure I was satisfied with the repairs my automobile needed. Everyone was pleasant and treated me with respect.

We
Review №37

I called because I had a nail in my tire and the manager was very helpful. He told me to bring my car in and he will look at it. Once I arrived he told me that there was a 70% chance that my tire could be saved. He was able to plug my tire, which prevented me from having to buy a new one.It was done free of charge and I really appreciate it! If you are looking for fast, friendly And what is most important, honest service. Check them out.

My
Review №38

I just left John and the guys at Lorton Auto Service Center extremely happy with their quality of service and an extra $444 in my wallet. After the stealership quoted me $669 for my front brake pads & rotors, and another $399 for my rear brake pads & rotors I knew I could find a place that could do the work for a lot cheaper. And Lorton Auto Service Center was just the place! After I purchased the parts on my own, I called everywhere to see if any shops would allow me to bring them in and I just pay the labor. They all said no, thats until I talked to John on Friday afternoon. Not only did he say yes, he asked me when I wanted to bring the car in. I was pleasantly shocked by his reply. I brought the car in Monday morning and by noon I was out the door. Their quality of work is phenomenal! And after they complete any job, the guys at Lorton Auto Service Center gives you a complementary comprehensive detailed information sheet of areas of concern that the see while doing work on your vehicle. No more squealing brakes for this guy! Lorton Auto Service Center definitely will be receiving my business from here on out. So take all you automotive needs down to John and the rest of the guys at Lorton Auto Service Center and let them know that Mychal referred you.

De
Review №39

Clean waiting room! Great staff and always helpful, quick, and I never have to worry about car trouble after leaving

Di
Review №40

I am so pleased with the excellent service I just received from Lorton Auto Service Center in Springfield. I had Service A, Safety Inspection and Front End Alignment done on my Mercedes. The cost for all of this was a fraction of what the dealership would have charged and they were honest and provided me with information the dealership never told me. Now I know what I should be doing in order to keep my car in tip, top condition without costing me thousands of $$. I will continue to use them for my service. Thank you so very much. Chris in Customer Service is awesome!

Sa
Review №41

Lorton Auto consistently delivers the best service, at competitive prices, with zero pressure. Its easy to make an appointment and generally, walk ins are welcome and tended to as quickly as possible. I appreciate a business that genuinely puts the customer first and understands that in doing so, they become repeat customers. Thank you for getting me road-trip ready this week on short notice!

Wi
Review №42

Excellent service, easy access, low cost. This is the place to go for car servicing.

Je
Review №43

Excellent service is a given. No frills, direct to the point diagnosis and recommendations on how best to get your car fixed. Been going to them for more than two years now. Even if weve moved roughly 30 miles away, we still have our cars serviced at Lorton Autos Service Center. American, European, Asian cars and even classic cars. Ive seen the work theyre doing there. Keep up the excellent work John and the rest of the team!

JJ
Review №44

Actually I was brought to this service because Of good review. It pop out very positive, but actually the service was not good. As a business owner your job is supply good service to your client mad bring your client back other than just try to maintain good review. I went to you once but never again.

An
Review №45

Hands down this is one of the best experiences I received with an Auto Repair Shop. Claps for Lorton Auto Service Center!!! Initial phone call (5), Location (5), Friendly Staff (5), Body Shop Cleanliness (5), Waiting Area (5), Customer Service (5), Integrity (5) and Knowledgeable (5). I visited today for service on my right rear tire which was repaired before I could blink. The Auto Wash/Detail (5). To say the least Lorton Auto Service Center is my new Quality care body shop. The best!!!!

El
Review №46

Remembering a flyer I received from Lorton Auto, I decided to give them a call when I noticed my front tire was flat. After briefly speaking with John (Manager) he said “come over we’ll get to you right away”. As promised, when I got to Lorton Auto he quickly looked at my tire and fixed it on the spot, the service was professional and quick. I’ve been to other shops and a simple tire fix can be a two hour wait, so I was very happy to be able to get in and out. As a result, I will definitely be back to Lorton Auto for future car service.

An
Review №47

DEFINITELY NOT YOUR BACKYARD MECHANIC!!!! I am so happy I finally found a good, honest, reliable SHOP that I fully trust. Gabe and John were nothing less than great from the moment I called to the moment I picked up my car. I appreciate their willingness to work with me and explain things thoroughly. I got my car yesterday- the day they said they would have it ready by and my baby purrs. I highly recommend this place! The prices are good for the quality work that they provide.

Li
Review №48

The customer service here is outstanding! John took the time to explain all of the necessary work to me, and patiently answered all of my questions. The work was done in a timely manner, and at a fair price. I would recommend this place to anyone who needs work done on their car.

Ja
Review №49

I recently had my car serviced with Lorton Auto Service for the first time and I couldnt be more pleased. One of the technicians actually stopped on the side of the road to help me with an overheating car. Once the issues were diagnosed, updates were provided as appropriate and the repairs were done within the estimated time . The staff was honest about repairs needed now and those that could wait for a future service appointment. We are new to the neighborhood, but will certainly be back to have our cars serviced.

Ma
Review №50

A coworker recommended Lorton Auto for detailing and they deliver! My wife just had her Jeep detailed and it is as clean, if not cleaner, than the day we bought it new! In and out the same day, courteous, and meticulous. Great work guys!

Jo
Review №51

I took my 2012 Acura in for routine service and a Virginia safety inspection on 9 Oct. 2018. I expected it to be 2 to 3 hours, so I took a lot of reading material. The ambiance in the waiting room is quite pleasant and is a nice place to read. Unfortunately, I didnt get as much reading done as I expected because I was out of there in under 2 hours. Actually I was quite pleased! Also the bill for services was very reasonable!

Ad
Review №52

My wife and I both had body work done and both had great experiences. Friendly staff, excellent repair work, fast turn around, and great pricing. Couldn’t of asked for better service. Highly recommend!

Pe
Review №53

Super personable and professional. They fixed up my tire in 5 minutes flat even though it was already 4:30 in the afternoon. These guys are PROS! Come here if you want to have a good experience while receiving highly skilled repairs!!

H
Review №54

I spoke with John in regards to damage that my cars rear bumper sustained. He assessed it and then discussed options with me. John was knowledgeable and patient in answering my questions, and put my mind at ease. Thankfully, the damage inflicted wasnt major, and the car didnt require any necessary repair. I appreciated Johns honesty with that, and would highly recommend Lorton Auto Service Center.

Je
Review №55

John was very helpful and patiently explained what was wrong. Very much appreciated! Great service!

Ge
Review №56

Ive never had a better experience at an auto shop before! I wish I had found Lorton Auto sooner. I prefer Lorton Auto over all of the dealerships Ive been to and over all of the independent auto shops. Finally, there is a clean auto shop in the area with exceptional service, experienced technicians, and excellent prices. Lorton Auto is truly unbeatable. They service all of my familys cars--and since they have a loaner car available now, I dont have to arrange for a ride home if Im having a major service performed on my car. Next time you need service on your car or truck, check out Lorton Auto Service. Youll be glad you did.

Ju
Review №57

This place is quick, honest and just downright kind. I had a slow leak and they repaired and had me back on the road within half an hour. They could have upcharged me for god knows what as I know nothing about my car, but they were approachable and great!

Ce
Review №58

I had a screw in my tire, so at around 11am I went looking to get it fixed. I stopped at two places but they couldnt fit me in for at least a couple of hours. I headed back to work and happened to see Lorton Auto Service, I am so happy I did. Theresa got my vehicle in and Juan was done in less than 15 minutes and they did it for free! Customer service was great and the place is so nice and neat. Ill definitely be back for my next maintenance.

Bl
Review №59

Great experience from start to finish. Over email, Gabe walked me through where to buy new tires and exchanged multiple quotes for different services. Extremely fast responses and great customer service throughout. John was great the day I got the work done and explained it all to me with patience. Highly recommend.

Da
Review №60

We needed a new service station and decided on Lorton Auto Service because it was convenient and reviews were good. John was very nice and explained exactly what was wrong. We had a pricey repair, but now my car drives great.And they vacuumed out our car... we will be back!!

Ez
Review №61

Great overall customer service experience they went above and beyond to make sure that my vehicle was up-to-date with all the safety emissions and checks that it needs.

Ra
Review №62

Excellent service!! This is the second time bringing my car to this shop and both times I’ve had great service. The mananger John was extremely helpful and explained exactly what was wrong with my car. I will definitely continue to come here for all maintenance on my car!

Al
Review №63

First experience here was amazing with my truck. This time around I brought my Volkswagen. Again, they handled my vehicle with extreme care and effectively got me out and on my way in a timely manner. I just want to give a thanks to john. Always extremely helpful and knowledgeable!

Mo
Review №64

I had to replace a Y-Pipe on Lexus LS400 and they did a great job.Despite the fact that it took them longer to finish the job but still charged me within the quote.I really recommend this place and they are willing to accommodate your need and help you.Professional!

Pa
Review №65

Lorton Auto Service did a great job on my truck. I took it to Lorton Auto after 4 different dealerships kept my truck for 4 months and charged me tons of money just to return it in the same condition. Lorton Auto figured out the problem in 1 day. It ended up being a simple fix and their pricing is reasonable. They are honest and reliable.

Gr
Review №66

If it went up to (6) stars then I would have give them (6)! They are honest, fair, fast, and friendly. I have both my classic and modern car serviced here. Highly recommend them.

Wi
Review №67

My car broke down while traveling cross country. I called Lorton Auto Service and explained my situation and need to get repairs done today. They responded no problem bring it in. Upon arrival they quickly got to work. They discovered a broken bracket that caused my serpentine belt failure and were able to licate a bracket and get me back on the road in short order. Fantastic service with fair price. So happy I found this shop.

Sh
Review №68

I desperately needed my state inspection completed on my car. Being new to the area, I depended on google to point me in the right direction, and after reading all the positive reviews decided to give Lorton Auto Service Center a try... and I’m glad I did! Great customer service, HONEST FOLKS, pleasant waiting area, knowledgeable staff.... I was super impressed! This is my new shop... trust the positive reviews.

Fa
Review №69

I came in expecting to just have the same old service done on my vehicle and I’m blown away by how much care and patients everyone has here. They have taken things to a new level on what customer service is. Thanks so much for the experience! If you have the chance to speak with John do it. He’s awesome!

Am
Review №70

Great service and experience. I pulled up with my little ones and a flat tire in my truck bed. John immediately met me outside and grabbed the tire and fixed the leak while we waited in their air conditioned waiting room. He had it fixed in less than 15 minutes and didnt charge me a thing!!! I will definitely be returning for any other work we need done with our vehicles in the future. Thank you!!!

Jo
Review №71

Quality work, reasonably priced, very nice staff! Would and already have already recommended to friends. They also had nothing but great things to say about their experience. This is the kind of place you can go to and not have to worry about them telling you something is wrong with your car that’s not, just to make a quick buck.

Ma
Review №72

I have the best experience that I ever had with the mechanics, they fix my car in no time and the price was more then fair. I definitely recommend this shop! The mechanics go the extra mile and take pride of the work. Super happy 👍👍👍

al
Review №73

I have a Mercedes and if you are like me you dont just take your car to any shop without doing research. I was very happy to find this shop for multiple reasons, skilled professional mechanics, customer service is wonderful and best of all pricing. I have visited this location twice, once for a simple maintenance service but this second time was for an electrical problem which was driving me crazy ! Gabe the owner was very knowledgeable and assured me that he had the best diagnostic mechanics and completely put me at ease that they could tackle this problem for me. I was very pleased that within a few hours they had found a short and had my vehicle repaired in no time. Overall this shop is great and really cares about there customers and taking care of them, convenient, and priced right.

Cl
Review №74

These guys are a welcome member of the Lorton community. Their prices are very competitive and beat the dealership prices hands down. The waiting room is clean and comfy. The work is fast and co prehensile.comfortable

Jo
Review №75

I brought my car in for a second opinion because I didnt trust the feedback I got from the first shop I tried. The staff here was very friendly and took the time before and after I brought my car in to explain everything they were going to do/did to the car. They provided me with a quote when I left, but they were upfront about the urgency of the issues (there was no pressure to make a decision immediately or upsell me on services like the other shop). I really appreciated their straightforward approach.

Ru
Review №76

The service here was excellent, had some work done there by Fred Cardenas. I was so impressed I brought back a car I was thinking of buying for his expert opinion on the vehicles condition. He is very knowledgeable and honest. I ended up purchasing the vehicle after his assessment and have been extremely happy with my new ride!

Lo
Review №77

Excellent service!

Sh
Review №78

Great Place to get your car serviced! Quick in and out service with really good prices. Make sure you ask for John he always makes sure I am well taken care of!

Fr
Review №79

We have all of our companys vehicles serviced here. Our employees vehicles as well. They are well trained mechanics, professional and honest people. They earned 100% our trust and confidence.

Gr
Review №80

Needed new roters. Service was excellent and honest. I appreciated their expertise and recommendations for basic car care. Didn’t feel like they were trying to push you to do anything unnecessary.

Jo
Review №81

Needed a quick tire plug as I ran over a nail. The guys took care of me right away and was in and out in about 20 minutes. Definitely will be the first of many times using this service center. Great customer service and a pleasure to deal with.

Ti
Review №82

This shop is a honest place to get a diagnosis or mechanical work. They will tell you what exactly is wrong and fix it at a fair price. Nice clean waiting room and the coffee is great :)

T.
Review №83

Went in for tire repair. I met John and he immediately jumped on it. Fast and properservice. Reasonably priced. Definitely recommend..

Ja
Review №84

This is by far the best Autoshop in the area. I was a walk-in and John was able to assist me and had me back on the road within no time. I recommend anybody to Visit the shop if you having any car issues. Great Job

Ch
Review №85

Took my truck in for an oil change and a check up. Fred gave me a good write up and wasnt pushy about doing the work. I liked the work so much I took in my cousins car for a check up. I had him do the work this time and he did a great job. You can trust Fred with your vehicle.

Ad
Review №86

Theres a reason they are a 4.9 of 100 reviews! I pulled up with a flat tire and the manager John came right out and fixed it on the spot. Everyone here is extremely pleasant and wonderful to talk to. They are our new hometown mechanic for everything! Thanks!

Sa
Review №87

These guys were great! Serviced my car in a very timely fashion & the prices were very fair. On top of that, their customer service skills is on a hundred! Very very nice guys. Ill definitely be coming here more often in the future.P.s.- they have coffee, tea and hot chocolate in the waiting area! :)

Ca
Review №88

Caught a flat tire while passing by. Without hesitation, they helped me put on my spare and had me mobile in no time. They also have a great deal on Synthetic blend oil changes. Awesome shop.

Ro
Review №89

The techs are great and provide quick service for reasonable prices. They do foreign and domestic auto services. I wouldnt go anywhere else in town.

La
Review №90

Ive been here twice and have been satisfied each time! I had a squealing issue with my car and they did the repair in a timely manner and even took additional time to write up estimates for additional issues with my vehicle to be completed at a different time. My car was making another squealing noise last week--I brought it in Saturday and they tightened my belts for no additional charge. Good bye dealership, hello Lorton Auto!

Je
Review №91

I have been going to Lorton Auto for over a year now on recommendation of my parents. The firs time I went, I had arrived near the end of their work day. An employee came out to greet me and asked how he could help. I expected to tell him what I needed and make an appointment; instead, he offered to go ahead and do it right then. Every time I have gone since then, they have provided excellent service, and they have never pushed for replacement of parts that were not needed yet just to make a buck. They pride themselves on quality work, and good customer service. Just recently I had gone in to see if they could determine what was causing a squealing noise when I drove and low speeds. Not only did they find the issue (which wasnt anything complex), they made the small fix free of charge. Finding a good mechanic is always difficult, but I would recommend Lorton Auto to anyone.

Br
Review №92

I bought a Group-on to get my tires aligned at Lorton Auto Service Center on our Sienna mini-van and I made an appointment to have it done about a month ago. I deliberately scheduled it for the earliest appointment time, 8 a.m. I arrived on time and the mechanics took my car right in and aligned the tires. They did a very professional job and I it was finished in about 45 minutes. Great job!

Je
Review №93

Excellent customer service. HONEST. Brought my van in to be inspected, believing I needed new tires. Lorton Auto told me my tires were fine for another year. Will be using them exclusively from now on. Fast service, very convenient to schedule on the internet.

Be
Review №94

Great service! Had my bmw in for an oil change definitely cheaper then the dealer by far!

Wa
Review №95

Experience and Professional staff that never disappoints. Great prices on top of it all. Keep it up!! Your customer for life.

Al
Review №96

Take care, they lied me and charged for not work the car

Ma
Review №97

Brought my BMW to get a oil change and it was fast, clean, Great customer service. Looked my car over and recomended front brakes. Brought me out themselves to show me my brakes. Definitely will be back to get them done. If your new intown this is definitely the shop to go to.

Ke
Review №98

Good service, friendly people. They offered me free shuttle.Came here for the oil change and rotation/balancing. They do not allow you bring your own parts.But the big no is for the quality of the parts. After 5 months of normal usage (about 5000 miles) the oil filter was broken and falls inside. This never happens before when I using my own oil filters.

An
Review №99

The customer service was above and beyond. The staff are remarkably friendly and knowledgeable, very personable! They serviced my car with quick precision and guided me through what maintenance was needed for my vehicle. Will definitely return!

Tr
Review №100

They did a great job when I was in a pinch with a car that I was worried had a big issue. I like how they gave me suggestions on things they noticed about the car while they were fixing the problem. I know that mechanics may usually do this, but they were really great at explaining the rationale for the suggestions. I also liked that he was not high-pressure when he was telling me the suggestions, very matter of fact and gave me a written estimate that I could come back when I am ready. Will definitely be coming back here in the future!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:7201 Telegraph Square Dr, Lorton, VA 22079, United States
  • Site:http://lortonauto.com/
  • Phone:+1 703-372-2919
Categories
  • Brake shop
  • Auto tune up service
  • BMW dealer
  • Car repair and maintenance
  • Car detailing service
  • Diagnostic center
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:9AM–3PM
  • Saturday:Closed
  • Sunday:8AM–6PM
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