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Solo Flooring, Inc
7200 Telegraph Square Dr Suite R, Lorton, VA 22079, United States
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Solo Flooring, Inc
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Ma
Review №1

I had an excellent experience from start to finish with Jose and his team. The carpet is high quality and priced well. The installers were very professional and did a fantastic job with the carpet installation. I cannot recommend the team enough to anyone considering carpet and flooring. Thank you all for everything from start to finish!

Ja
Review №2

Jose and his crew are very professional and respectful of our home. Our floors look excellent. From the initial visit to completing the job, everyone was great. The project was competitively priced, remained on budget, and it was completed on schedule. I strongly recommend this company.

De
Review №3

This is the second time that my husband I have done business with Solo Flooring. The short feedback is “don’t hesitate, they are amazing.”José is not just an expert on everyday flooring needs, but he absolutely worked with us in an out-of-the-box solution. My husband and I are long-term DIYers, but the custom shower pan we created was a horror. José came over and looked at all of our construction, specifically the pan. We discussed the problem, he took photos and measurements, and he asked about the materials we used to make sure he had all the information he needed to help us. José always has a smile, knows his stuff, has a great sense of humor, and customer service is clearly a priority with this company. Anyway, we were given 2 comprehensive quotes to include possible problems could have found, both of which were great and affordable. Our work was scheduled without a hitch and was completed in 2 days. Their employees were fast, clean, polite, efficient, and clearly talented.You will wonder why you didn’t call Solo Flooring earlier!

P
Review №4

Second time using Solo Flooring. Did not disappoint. High quality work and and materials at a reasonable price. Their employees were some of the hardest working people weve ever seen.

Ad
Review №5

In 2016 we needed some help fixing the wood floors in our home and his team did a great job so it there was no question when I was buying a condo who I wanted to do my floors. Jose made suggestions on what the best option would be for us and made the whole process as smooth as possible and the job was done in our time frame. I was almost considering going with a cheaper quote but I went against it because I trusted Jose and knew that I would be taking care of based on the original job he did for us. We are so happy with the results!

Br
Review №6

Fantastic experience, Jose helped me find the best carpet and pad for the space. The install crew was fantastic as well, super neat and perfectly installed. I could not be more satisfied and recommend this company strongly. My entire house has been refloored by Solo Flooring, and it is perfect!

Li
Review №7

Google only allows five stars but I would give them a hundred stars if I could. The solo team came and replaced the hardwood flooring in my foyer. Not only did they complete the job quickly, but they were extremely professional and did an absolutely phenomenal job. I could not be happier with the service that we received from them. I cant recommend them more highly! We had the flooring put in on a rainy day and they managed to handle the challenge without any problems whatsoever.

Ch
Review №8

We are very pleased with our Pergo vinyl flooring installed by Solo Flooring. Jose was great helping us select the right product for our kitchen. We highly recommend Solo flooring for your next project.

Am
Review №9

The company was very professional and personal, giving a great price and expert workmanship. The installers were very patient with our elderly relative who did not want furniture moved and life disrupted - they did their best to minimize stress and the end result was exceptional!

Sa
Review №10

Very positive experience! Easy to make appointments, competitive prices, and Jose makes sure you get what you want! Quick install- and nicely done, too!Will definitely use again! Highly recommend! :)

Ro
Review №11

Jose and his team did a great job installing runners onto our staircase. Setting appointments was easy, he gave a very competitive quote, and the work was done in a timely manner. Overall a great experience that I would recommend to friends

Je
Review №12

Solo Flooring was a pleasure to deal with. The LVP flooring they installed in my kitchen looks great, and the team was a pleasure to deal with from owner Jose to the installation team. The pricing was quite competitive as well. Thank you!

LG
Review №13

Solo Flooring did a fantastic job putting a new floor in our 90+ year old home we use as the Guadalupe Free Clinic, now in our 16th year. Due to the age of the building and the numerous additions we’ve made to convert the house into a clinic, the floors weren’t very level. However, the guys were able to use a flexible cement mixture before laying the floor which made our floors as level as possible. They then installed vinyl plank perfectly. You can’t even find a seam between planks. The floors are beautiful, comfortable on our feet and heavy duty, able to withstand heavy traffic. The guys did the job quickly and efficiently in two days. The did a great job moving and returning all the furniture and records. They cleaned up both inside and out so you can’t even tell they were there. I especially appreciated that they coordinated with me through the entire process. I highly recommend them for your flooring needs!

El
Review №14

I would highly recommend Jose and his team at Solo flooring. We had existing carpet replaced, new hard wood flooring placed and LVP flooring done in the downstairs. This was a large project and they completed it in one week!! Jose came by and answered all of our questions which we had many before starting this project. His team arrived on time daily and cleaned up before leaving. After the project was completed Jose came by and inspected it and made sure we were happy with the results. I would recommend Solo Flooring to my friends and family. Thank you for a job well done.

Wi
Review №15

I changed my mind a million times and the owners were patient and kind. They did a fabulous job with the carpet and hard wood floors.

Da
Review №16

Great customer service! We had Mohawk laminate flooring installed in five rooms. Jose took his time explaining different material options and costs. He provided a detailed description of the work he would perform. My wife and I are very pleased!

Ke
Review №17

We had Solo Flooring put in hardwood floors and carpet on two levels of our house along with the stairs. The work was exceptional. Were so happy with how everything came out. It looks beautiful and the work was done efficiently and professionally. Extremely happy with the price, also. The service was first rate, from our initial visit to their store to the last bit of work and follow up.Jose and Jocelyn are great people and run a super business. We recommend them most highly.

JT
Review №18

Very Professional Up Front; Then, Its Nothing But ExcusesThe sales and estimation process was very professional - punctual and thorough. I contracted for $10,000 in flooring and stair renovation.The team showed up on time, but with an unclear, inaccurate understanding of the scope of the work contracted - they did not know they were supposed to replace floors in the closets in the room. Had to call the owner to get this cleared up; the crews command of English was very poor. To their credit, this matter was cleared up relatively quickly.They started and performed one third of the work contracted within the time we agreed upon. Then took off for two weeks, and past the agreed upon completion time because the flooring materials werent available, yet. I asked the owner why they agreed to do the work before the end of the month if they werent going to be able to start the second part of the work until the middle of the next month, his response was that they had started on time and he had no control over the material delivery date.They left without reinstalling the stair handrails after carpeting the stairs. I asked the owner why they didnt reinstall the handrails. He said he hadnt understood I wanted the handrails reinstalled after the stairs were carpeted. He hadnt included it in the price, but would do it for an additional charge. Hadnt understood I wanted handrails re-installed on the stairs?One month later the caulk seal is coming away from the toilet - the one they reinstalled during the flooring. He sent someone over to reapply caulk. Another month, and the caulk is coming away, again. This time, I see its because the toilet was reinstalled too loose and is rocking on the floor. I contact the owner to reinstall the toilet, this time more securely, so it wont rock. It wasnt rocking before they reinstalled it. Thats not our problem, is the response, You need to call a plumber.I selected this company because of the reviews and up front, they appear very professional and competent. Since the work was begun its been nothing but excuses and problems and all sorts of reasons why they cant do the work correctly, do the work on time, or fix something they fouled up.Dont contract this company unless you have the time to keep a very close eye on them while theyre doing the work, time is NOT of the essence, and you have time to demand re-work or a good lawyer.

Te
Review №19

A friend recommended Solo to us. They installed T & G hardwood flooring in our four bedrooms and a small area in the family room. This area required flooring to be interlaced with existing flooring. Solo was able to match the existing floor perfectly.They also installed tile at the basement entrance and in front of the upstairs fireplace. From the first piece of flooring to the last piece of tile to be installed- their work was flawless. This company exceeded our expectations. Their customer service was extraordinary and I would recommend them for any size job.

Wa
Review №20

This company used as a sub contractor by my insurance company. Wasnt impressed by the products or the customer service by the owner but I felt I had no choice at the time. Recently replaced the upstairs carpeting by a different company that I am extremely pleased and satisfied with. The main level and basement will be forthcoming. Solo has forever lost my business.

Ro
Review №21

Solo Flooring did a beautiful job on installing vinyl plank floors in my basement. The installation team was friendly and professional. Highly recommend!

De
Review №22

José was extremely helpful when we needed to make a decision on flooring after the last water damage in our town home. We had great customer service and ended up with a high quality work. This is the second time Solo Flooring rescue us in two different properties, and both times we were happy with the results. Highly recommend.

Ge
Review №23

Me and my wife have been extremely satisfied with the service and product from Solo Flooring. The estimate process was excellent and the representative was knowledgeable and professional. We were on a little bit of a budget and he helped us figure out the best option and answered all our questions along the way. The installation was pain free and what was left was beautiful. The workers/technicians took great care with our place and you could tell they took pride in the job. On top of all that, Solo Flooring had very competitive pricing. If you are in the area, Solo Flooring will be hard to beat.

Jo
Review №24

We had used Solo Flooring a number of years ago for our kitchen floor. At that time, we had a great experience. So when it came to do hardwood floors, there wasnt a question of not going back to them. Not only hardwoods but had new stairs and railings put in. The job is done and I dont have any complaints or more gray hair! They work with you until you are totally satisfied. Jose and his crews are first rate.

Kr
Review №25

Solo flooring was very professional and operated with high integrity. Jose worked with me to find the right color and type of floor. The installation workmanship was top-notch and the team was careful moving any furniture and cleaning up afterward. The floor looks beautiful.

Pe
Review №26

I worked with Jose and his team on a carpet and hardwood floor installation. The carpeted bedrooms, hallway, and stairs all turned out great. No issues with the installation crew carefully moving furniture as needed.The hardwood (engineered) floors (glued to concrete slab) look and feel great walk on. I am very happy to have upgraded the main floor from carpet to hardwood. The quality of the product and quality of the installation made this an enjoyable experience.Two things that stick out about working with Jose. Jose has a firm handshake and he prefers work on (real) graph paper. I highly recommend Jose and his team for any future work.~Pete S.P.S. Yes, the cost is a little more than other places, but there were no hidden charges. Honest pay for honest work.~P

Ri
Review №27

Unfortunately, we have had to use the services of Solo Flooring on three separate occasions due to water damage to our flooring, both carpet and hardwood. MOST FORTUNATELY, we couldnt be happier with the EXCELLENT service and quality of workmanship provided by Solo Flooring team. Jose Lopez was always accommodating with our schedules when arranging for estimates and product review. His estimates for repair were prompt, very reasonable, and always accepted without question by our insurance company when applicable. His install staff was always on time, courteous, mindful of other activities (e.g. other repair crews), fast, and always left the work/repair area clean. Their workmanship has been superb and Jose ALWAYS ensures customer satisfaction. All of our flooring has been replaced so I hope I don’t need the services of Solo Flooring anytime soon however I HIGHLY RECOMMEND them to everyone I know that is looking for quality, value, and most importantly satisfaction in a flooring company.

Ad
Review №28

Used Solo flooring to match existing wood floor in my home. They did a great job matching it and the guys who did the install were very professional and did the job really quickly with very little disruption. I would recommend this company to anyone.

A
Review №29

Jose and team did an excellent job putting in oak floors and matching the existing wood that was already installed on one floor. His guys are super fast, clean and professional. Highly recommended.

Jo
Review №30

Have used Solo Flooring for our last two flooring installations. This time it was a repair of a few tiles. Excellent work. Would recommend them to anyone.

An
Review №31

I had a complicated wood flooring project including matching a poorly stained floor to our existing red oak floors and installing new floors in a powder room, closet and kitchen to also match the existing floors. I was pretty nervous about getting a good match because other floor refinishers that I spoke to werent very confident. Jose of Solo Flooring was very willing to do a test match before we proceeded with the project and his team were able to sand a test area and create a test match within the first hour. They then proceeded to enclose the space they were working with plastic to keep any dust to a minimum through the rest of the house and they also use a very low dust sanding system.The two man crew, Mario and Alberto, are artists. Very meticulous and efficient at their work. They did demolition on the existing ceramic tile in the kitchen and started laying new wood in the powder room and closet right away once they had removed baseboards. They were also able to do a number of board repairs in the dining room - I cant even tell where they were repaired. There was sanding and handscraping multiple times to get a smooth and even finish on existing and new wood. I would absolutely recommend Jose, his team and Solo Flooring for your flooring needs and plan to hire them again to refinish my existing floors. Everyone was very easy to work with, listened to my concerns prior to the job, cleaned each day and finished the job on time.

Le
Review №32

Solo Flooring did an excellent job at a very good price. Jose provided a nice collection of sample carpets for my one bedroom condo unit. Everything was completed on time as promised.

Ba
Review №33

Solo Flooring is the VERY best! Their products are superior, their installation (hardwood and rugs) cant be beat, and their customer service is far superior to other flooring companies. I recommend them without reservation.

Mo
Review №34

Fast and professional service! High quality and wonderful guys to work with. Absolutely recommend!

Da
Review №35

I am happy to recommend Solo Flooring. They refinished our main level hardwood floors and replaced the carpeting throughout our upstairs, and we are very pleased with the results.I was most impressed with the level of communication and customer service. All my questions were answered promptly, I knew exactly what to expect at every point, and I never had a hard time getting a response to emails or calls. The price quoted included everything up front, so there were no surprises or add-ons at the end. There were no hard sells or pressure AT ALL. On the contrary, I felt like they just wanted to make sure we got exactly what we wanted (and we did!). When I had an additional request later in the process, it was accommodated immediately. Potential changes (such as a backordered item that might have delayed the schedule, but ended up coming in on time) were communicated in advance. The work was done exactly on the schedule provided, and we received a follow-up email after it was completed to make sure we were satisfied. Our whole house looks beautiful, and I would absolutely use Solo Flooring again!

Da
Review №36

As a Realtor, I need alliances with vendors that I trust. Solo Flooring is one of those that I recommend to every client that needs flooring. Jose and his team have integrity and do what they say they will do by when they say they will do it. I would use no other.

Ma
Review №37

Excellent experience with Solo Flooring! I had them install hardwood in my master bedroom and couldnt be happier with the finished product. Dean and Jose were very professional, and their installers were on time and friendly.

Me
Review №38

Jose is fantastic, responsive and very thorough with his work. We are very pleased with Solo Flooring, and were referred by a friend who had the same experience.

Mi
Review №39

Used Soli for whole home carpet replacement. Easy to work with and would be a return customer.

Ju
Review №40

Stay away! This company takes no accountability and its owner, Jose, is exceptionally difficult to work with. Solo flooring was used by our contractor after the flooding of our basement. Jose turned out to be VERY difficult to work with. The carpet was not installed as we desired and Jose charged us additional money to come out and correct his companies oversight. After a few months, the carpet began to unravel and Jose blamed the our kids, our vacuum, and even a dog we do not own. We were not trying to blame anyone, we just wanted a remedy. Eventually, due to Joses continual inaction, I was forced to contact our contractor who spoke with Mohawk carpets and began our claim. Mohawk decided their carpet was faulty and provided us with new carpet. Solo flooring again installed the carpet and once completed we found a broken lamp and the closet doors of a bedroom were improperly installed. When contacted, Jose, again refused to accept accountability, began to argue with me and instantly became very defensive. When his lack of accountability throughout the entire process was brought to his attention, Jose continues to argue, attacked us, the customer, and even took credit for us getting new carpet saying it would not have happened without him!!! The contractor could not believe Joses response nor his behavior and had to come to our house to fix Solo Floorings damage. Do not use this company.

By
Review №41

Great to work with. Nice store, large selection, and friendly staff.

Kr
Review №42

Outstanding work and customer service. They have a customer for life!!

Br
Review №43

Solo flooring- Jose (owner) and all his crews did an outstanding job thruout the whole process of redoing all the floors on the lower level of our house in Wessynton, VA. From helping us discern what would meet a number of needs, then redoing the sub floors, installing Congoleum tiles, all hand grouted in a beautiful pattern ..to the result that is stunning, comfortable and practical...we are 100% pleased.Its a terrific job, that we love, but as important we felt thruout that we were treated ..like family... because all those involved simply wanted to do thier best for us in a very personal way. Unusual, for sure, and the reason they are coming back to install carpeting. This time we did not have to do the weeks of research to figure out who we wanted to do the job, or to figure out a fair price...we dont need to do that research any more... what a good feeling!We highly recommend Solo flooring, Jose and his crews for a wonderful experience, as well as a job superbly done!Helen & Brian Lounsbury

Je
Review №44

Wonderful customer service and we got the product quickly! Thank you Jose!

Je
Review №45

We will need more work in the future, and I plan to go back to Jose. You can trust him and they deliver on their promises.

Ja
Review №46

AWESOME SERVICE with great prices!!!! A+++++

Information
57 Photos
46 Comments
4.7 Rating
  • Address:7200 Telegraph Square Dr Suite R, Lorton, VA 22079, United States
  • Site:http://soloflooring.com/
  • Phone:+1 703-780-1970
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Contractor
  • Floor refinishing service
  • Interior construction contractor
Working hours
  • Monday:10AM–2PM
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
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