Getting an appliance repaired is difficult today, as most repair places will send you to a national reception service and then send some unknown person to your door. Francisco at 2nd Gen is who you talk to and who comes to your appointment! Hes communicative, professional and most importantly, honest. He laid out all the prospective issues we were having and diagnosed each of them. I will be using him again as well as recommending him!
2ndGen Appliance Services really fixed my Maytag Front Load Washer error codes quickly. It even cost cheaper than it was expected. The tech was honest, simple and quick to finish the job. They are now my choice to fix all my appliances
I just moved in the area and found their store not too far from my house. From the beginning, both father and son were welcoming and pleasantly professional. Francisco in particular was very kind and accommodating with my busy schedule working with me via phone, text and in person to set up an appointment for me to come in their store and choose the appliances I liked the most. They were able to work with me regarding down payment and biweekly payments for the remaining amount and I am very very thankful! Just a while ago they came to my house, both wearing masks, and helped me set up my brand new Whirlpool refrigerator and stove AND even wiped them down for me before leaving. Simply put, their customer service is amazing. Thank you so much, you have gained a very happy and very loyal customer!
Technician Francisco is one of the most honest person that I can honestly say that I will trust and call for him to come do any repairs on any of my appliances. Francisco made time to come in before I left for work, I called today and he showed up today.. He came out took care of business. He inspected found the issues on my washer pointed it out to me and took care of it in a professional way. Thank you Francisco
I absolutely Love 2nd Generation appliances!!!I have had Fransisco repair my Kitchen Aid dishwasher and as they also dabble in refurbishing Appliances, in addition to finding incredible warehouse deals on new merchandise, I was just the very lucky recipient of a Gorgeous new washer and dryer set and I am thrilled!! They also delivered and set up making sure every detail was completed!!They are also extremely kind, respectful and super easy to correspond with.Give them your business regardless of repair or new, you will be making a very wise decision!!
Excellent service! Francisco was very knowledgeable and honest. I was nervous about calling someone since people always want to take your money, but not Francisco, he was honest and truthful. I have a Samsung refrigerator and is always breaking down. He mentioned some repair options, but ultimately said that the refrigerator was going to continue breaking down. Therefore, he recommended for me to just unplug my refrigerator and let it defrost instead of paying him for something which would happen again. I really appreciated his honesty. In addition he clean my refrigeratos tubes and fan at no additional charge. I truly recommend 2nd GenAppliances to anyone. If youre looking for honesty, good quality and cost effective repairs, dont hesitate to call Francisco.
I needed someone to repair a stove top panel. I called 2nd Gen and they did an amazing job!The service tech was very skilled at what he does. The price was was great value also. I would recommend this appliance repair company to anyone that needs their appliances repaired. He went above and beyond my expectations!
I went to 2nd Appliance shop and instead repairing my product, Francisco he tried to sell me a new one. He scheduled 3 different times to come to my home to give me an estimate an repair but never showed up.That was very unprofessional of him, he had no regard for my time while I waited for him each time.. I would not recommend his services.
Our expiernce with Francisco the technician was of the upmost professional service we have had . He accommodated us and went the extra mile to come to our home for urgent service. He has worked throughout the years on many of our appliances like washer, dryer, heater, and refrigerator. He knows his stuff and is very polite and explains everything well and is honest. I will definitely keep him to continue to come.A happy customer !
This is my local sales & repair shop. I needed a replacement washer & dryer and received excellent service, price, and installation same day! Very happy I found this shop, go visit Paco, hell get you the appliance or service you need!
Wow! Very affordable prices. Went in looking for a new fridge. Francisco gave me a good deal on a new fridge. Very professional. If you need either appliances or service for appliances this is the place to go in LA. You will not regret it.
Ive had this company come out for everyone of my appliance needs, I completely recommend it. Francisco is so professional and reasonable. Most of the time other companies try to rip you off or up your cost here is not like that 100% honesty and reasonable prices. Look no further and give them a call.
Rain or Shine. A fast and good service to call to meet your appliance needs.Highly recommended. Really Good appliance experts to call.Thank You.
Called they arrived turns out my display on the washer was locked and within seconds corrected the problem and showed me what to do if it happens again.since I’m a loyal customer and call them every time something breaks down they waived the visit fee recommend them Francisco is great!
Had an excellent experience. My refrigerator was not cooling and my food was constantly going bad. Thanks to their service my fridge is now work good as new.
Franscisco is a great worker who is caring, reliable, and knowledgeable in his line of business. He does what he can to give you the best deal. His work is professional and reliable.
I had to purchase a new refrigerator and this establishment service was great and had affordable prices.
Francisco has been helping my family for years and every time he goes above and beyond to make sure the work is done right and very professional. He has helped with repairs on our washer and dryer, and also helped other family members with washer and dryer purchases.
Great job and very professional and friendly!!
Much respect, very excellent work, thank you, I would talk about it again
Efficient punctual good work and above all reasonable price
Excellent responsible service