Great customer service, friendly staff. Love that they send you updates through text on the status of your car. Picked up my car and was very impress with the finished repairs. My car looks brand new, like I just drove it off the dealer. They did a very good job on the paint and detailing.The only down side is that they took longer than expected nearly 2 weeks for what I thought were minor repairs, but Im not complaining after seeing how great my car was returned to me. 5 stars for customer service and quality work... Thank you so much Armando!
Great customer service, i highy recommend anyone who wants a paint job to visit them!
We’ve been working with this service for a while and we are very pleased with the work they do on our trucks. They are very professional, kind, and a very reliable service. We would 100% recommended this place if you you want high quality work on your cars. So please help out your local businesses in difficult times like these .
First time taking my vehicle here, and they were very polite and explained an estimate of the damages of my car. Took a couple days as per any other place. But overall would bring my car here again.
They did it super fast and im very satisfied with the job
Since the day I took in my car the two young ladies in the office were very polite & helpful. They assisted me right away & answered all my questions. My car was in a accident so the insurance of the person that hit me covered all the cost. They took care of all the paperwork regarding the payment.The overall process took about a month which is very reasonable considering that they had to get paperwork approved by the insurance first before working on my car. Something I absolutely loved about this place is that In the month that they had my car I was constantly updated with the progress. I didn’t have to be calling them because Nancy would be constantly updating me with the progress. The The only reason why I didn’t give them 5stars is because the car was suppose to be ready on Friday & they had a problem with not having the correct part so it delayed the pickup date to Monday. Other than that everything else was absolutely amazing! & the job they did in my car was excellent! You can’t even tell that my car was ever in a accident. Definitely recommend this place!.
Worked with Armando, he was awesome. Quick to reply, understood our challenges with respect to cost. Quality of work was great! Recommended for any fleet manager needing fast quality work at a great price!
This shop is amongst the best that not only give great service, but deliver excellent quality. Customers always come first at this shop, the staff are friendly and attentive and Armando listens and provides exceptional service to all its customers. Thanks Armando for the great job and service on my vehicle. Highly recommend Fix Auto East LA service!
Went through USAA and was referred to this place. They kept me informed every step of the way. Body work came out great. Very pleased!
Besides a miscommunication about when I was able to drop my car off, they were an absolute delight to deal with. They called the car rental company for me before I arrived so I wouldnt have to wait long. They kept me updated on the progress on my vehicle via text and call. And they even offered to pay for an Uber from the car rental company to the body shop when the car rental place was short staffed to insure I got to the body shop on time before they closed to pick up my auto. And the work on my vehicle...WOW...amazing. A real gem of a business.
Everyone here is so hospitable. They worked really fast to bring in my car ahead of schedule so I wouldnt have to rent one. Car looks brand new. They even detailed the inside 😉. It looks great. Thank you guys so much!!!!!
Came in this morning for a fix on splitter. Service was above and beyond. Armando was very professional, excellent customer service. I was in and out in mins. Highly reccomend this location!
What a great overall experience!I needed a detached bumper fixed and I also wanted my car fully detailed. After finding Bumper Doc here on google I dropped by to talk to Brandon and he was wonderful.After a little delay because of some unforeseen circumstances, I took my car in for the work.The repair looks great and the duct tape I had holding the bumper in place is finally gone. In fact, the bumper looks like new.The detailing job makes me feel like Im driving a new car! And trust me...the car was absolutely filthy!If you need any of the services that Brandon and his team offer, then Bumper Doc is the place you should do business with.
Information is inaccurate, they told me one thing & another body shop told me what I knew & wanted to hear about fixing my car THE RIGHT WAY???? TO ME THEY WERE NOT INTERESTED IN DOUNG WHAT I WANTED BUT TO FIX IT THE FAST & SIMPLE WAY TO JUST GET THE MONEY????........THEY DIDNT WANNA DO IT MY WAY EVEN THI INSURANCE WAS PAYING.
I highly recommend this body shop!!! If I could I would give them a 10-star review!!! They have gained my trust after taking 2 of my company trucks and my motorcycle. Their work is quality and they are professionals at fixing cars. The 3 times I took my vehicles they gave me each car in less than a week with no scratch or dent on it, super cleans and with a really good quality of work, they always go the extra mile to leave every costumer happy, the paint and parts are first class, their prices are fair for the work they provide.
When in with a collision on the rear end .they got me one newFrom the dealer. And I had a front bumper also dentedThey when outta their way and fix it .. i give them a 100plusThanks..
I highly recommend this body shop. Great service. I have taken 2 of my vehicles here and the process for each vehicle has been so easy for me. They picked and dropped of my vehicle at my location. I had minor damages on my second vehicle and my vehicle was ready in a week. Thank you so much Fix Auto. You guy’s are the best.
It was great. They left the car looking very new and fresh, all the windows are very clean also the paint job was very great it matches the color of the car.
This body shop will definitely have my business for a very long time! Very professional and kind staff, and my car looked absolutely amazing after the work that was put into it! I highly recommend this body shop. Thank you so much, Fix Auto!
You can trust your car in the hands of Metric Motors. They are not only very knowledge mechanics, they look for ways to save you time and money when performing work on your car. Tom and Rob have a great crew under them and my car is always in good hands while at their shop.
Communication skills is zero, I have to wait over 10 days to tell me in the end ( ur car is total loss ) my car is Camry 2019 which’s I believe is expensive and should to makes them interested about the cost of fix, but no I have to call them and get the information by my own, now my insurance took the car and barely called me to tell me that, over 21 days after my accident my car in their yard to count money, please don’t go there
The worst experience....for a simple side damage that any other body shop will take at most 2 weeks....these people took a whole month, I did called them in order to get my car finally back and Im not happy at all with the work.... office people never know anything about your car when you call in, no one inform you for any delays ....so unprofessional.....Will never recommend to anyone!!!!!!
Just got my car out the shop and I am really impressed with their work. Everything about them was very professional. They kept me very updated on what was going on with my car and Nancy Took care of me from the moment I walked in.
I have so many good things to say about this place that I reckon I will hit the max character limit. So I will just say - Mark, Phil (and their parents), keep up the good work!
Great service. Car looks like new
Rad service all around, from dent repair to detailing, my car has gotten the works from these guys and I couldnt be more grateful!!
Super solid service on my 2010 Chevy Colorado, not only did my truck look like new after they repaired the damage to my left front fender they also buffed my bumper out free of charge and kept the whole service transparent for me. Highly recommend this business.
They made my car a total loss made loose a lot of money regret it soo bad i had referd a friend they tried to do the same to him I DONT RECOMMEND.
Horrible service, people dont even want to leave office to inspect vehicle
Very good service!!!
They damege my car more that they fix it.
Great
Kind technician!
Very good work, a lot of seriousness and good treatment from the employees
It is a very good place I highly recommend it