My car was hit in the left wheel resulting in the suspension being damaged. I took my car to this shop as a recommendation from bobs alignment. After speaking with them, they told me that my suspension and cross member needed to be replaced. After agreeing to all this they sent me a bill that I found out after the car was fixed didnt include the cross member. This means that when I drive while making turns their is a clicking sound. I took it back today and they said they cant hear it but everyone who has been in my car can including me. He then told me that I was told that it would need to be replaced but I have text message proof of me saying yes replace the broken parts. And when I spoke to them today, he chuckled and said youre gonna need to get that fixed. Are you serious? You charge me $3500 and now you want ti charge me 1000 more to fix an issue I told you to fix. Then you want to try and blame me because I was saying Im not sure where I am getting the money from in our initial conversation. I am taking the car to another shop and I will know if you did a bad job because I dont have to turn the wheel too hard to hear the clicking sound. And if they said you did a bad job, Im suing you. Because the issue is getting worst and that means my life is in danger every time I drive that car.
This team is top notch, especially Sarah, her professionalism, transparency and thoughtfulness from the beginning to the end makes you feel like a true valued customer!! Their whole team is knowledgeable, exceed in customer service and produce high quality work... if you find yourself reading this review, just know you will not find a better shop! They are very efficient and have great communication with their customers, making sure you get exactly what you want. I cant rave highly enough about this business, they are truly the best!
The team at Grand Prix are great to work with. Jake and company are friendly and they’ll give you honest estimates. They have great communication during the entire proces, very responsive, plus they do great work. Highly recommended!
I was looking to get my older model sedan painted because of oxidation. I was recommended by a friend. I didnt know much about paint aside from stage 1 stage 2 etc and they explained their system and showed some very good results from other cars.They gave me a reasonable estimate and advice on how to get good value and which spots I could avoid or postpone. Anyway the car came out looking brand new (the painted parts anyway) and a lot of dents and other minor things were fixed. I get a lot of compliments and almost shock at the quality. Will go to again for sure!
Everybody there is super kind of professional and will answer all questions. They update you often on the status of your car and it is done pretty quickly. They help you with all your needs from start to finish. Highly recommend this place!
I am so pleased with the service I received at Grand Prix Auto. I was recently involved in a car accident and I was so overwhelmed with the process of dealing with insurance companies and getting my car fixed. Sarah was so helpful in mediating with the insurance companies. She made it hassle-free for me. Sarah also provided me with such a comprehensive explanation of all the damages that my car received. I really thought I only needed my bumper fixed but she walked me through the process, showing me details of damages. She knew it was important for me to be aware and informed. Jake was also so very helpful in making sure that my car was taken care of. He made sure everything (regarding damages) was attended to and that it got taken care of on-time. Since I dropped my car off, I knew my car was in good hands. Now that Ive received it, I am so impressed with the results of their work. It almost feels like my car is new again!Thank you Grand Prix Auto. Thank you Sarah and Jake!
I’ve been using their services for years. Every time I’ve had a fender bender they’ve come to my rescue! They are by far the best body shop in town. I appreciate their great service and reliability! Thank you so much!
Highly recommend this body shop the reviews are correct. They take care of you all the way always checking were they can save you money and giving you updates on your cars repairs. Thanks again
Jake is the best!!! He’s extremely helpful, communicative, and a clear professional. I recommend this place for any basic autobody need. Satisfaction guaranteed.
I have truly nothing but incredibly things to say about this staff. I got a flat tire down the road from the shop and called for help. Sarah not only came and found me, but also helped me get my car back to the shop. The shop doesn’t do tires but they helped me find somewhere that could help me and put my spare on for me. Having car troubles is stressful, and they treated me like family. I’m so grateful and cannot recommend them enough.
Jake is the best took my truck for repair he helped me out alot gave me some advice my shop to go now!!!!really good work totally recommend!!
Sarah at the front desk was super helpful and explained the process extremely well and Jake is the nicest guy ever who only wants the best for you and your car. Very professional, on time, and extremely detailed job. Going back again for ceramic coating by Gloss Boss—best way to keep your car looking fresh.
I was in a hurry to find someone that could remove small scratches from the side of my wife’s car since I know there are few places near work I decided to stop by and get an estimate. The first shop i stopped by they looked at a small scratch and wanted to charge me $400 for the small job, Hell no! I know a block away there is another shop, Grand Prix Auto Body, but to be honest i was a little hesitant to stop by because I’ve always seen nice cars been fixed there and wasn’t sure if they wanted to take such a small job, I stopped there and i guess is my lucky day, I meet Jake, the owner, after telling why i was there he took a look at the scratches and asked me if I had 5 min, for me 5 min wasn’t too much a big of a deal but my concern was how much he would bill me for it. I won’t tell you guys how much he charged me but I can tell you he is honest, and quick! LolLong story short, if you need to get your car fixed or tune it, whatever it might be, definitely you have check this place, is very hard to find honest people in this industry, i would give him 10 stars if i could!!
If you need any work done to your vehicle Grand Prix Auto is definitely the place to go. They are very professional and pay attention to every detail! Staff are super nice and welcoming. Definitely going back soon! 10/10 service!
HASSLE FREE, fast and professional service! Those are the words that immediately come to mind at Grand Prix Auto.My Honda was in an accident and needed repairs to the body. I called Grand Prix Auto, sent them a few pics and they provided me a quick estimate. They handled everything from dealing with the insurance company, the paperwork involved with the accident as well as setting me up with a car rental all on the same day. All I had to do was sign on the dotted line.They will take care of all your needs and cater to your schedule. My day is busy and hectic as it is and I didnt want the stress of a car accident to be added onto all of that. Jake and his team at Grand Prix Auto made sure that my Honda was taken care of. If they provided this level of service for an economy car, I can only imagine the level of service they would provide for a higher end luxury car and I have seen quite a few Lamborghinis and Ferraris at the shop. Point is, it doesnt matter if your car is a beater, Grand Prix Auto will respect and treat your car as if it were their own.
I got the ceramic coating service here today. I am really satisfied with this service. It looks like a new one. Its perfect. Thank you, Javier & Jake!!! I will definitely get this service after one year.
I went to the grand prix auto body in Downtown LA and was helped by Jake. Very respectful and professional. Helped me repair the scratch marks on my car trunk and rear window. I would 100% recommend this company to others and if this particular shop then Jake!
Why cant I leave 6 stars! I want to shout from the rooftops how incredible this place is. I am not easily impressed, and in fact usually VERY skeptical, and I almost never leave reviews. I cannot express enough how impressed I am with Grand Prix Auto Body. Jake is the most kind and honest person with so much integrity and not only goes the extra mile, goes an extra 100 miles with the effort he puts in. He just earned customers for life, and we will tell everyone we know to come to him. Not only are his prices SUPER fair, he does great work, and it shows that he is such a great person. Please make this your forever autobody shop and tell your friends. I forgot to mention why I ended up here... someone t-boned my car so I needed a new door and paint and some other things done to the car. Turned out great, and he threw in extra things without charge. Without giving too much away, the entire experience (including the hassle of us all having to deal with the insurance of the guy who hit me) was super impressive. He even offered to help with my rental car situation. Definitely go to them! 11/10 !
This is my go-to spot for anything related to my BMW 440i. This place was recommended by my girlfriend for having very reasonable price and being honest. Ive gotten my car fixed here three times and every time Jake has done a spectacular job. He is very responsive and goes beyond than just fixing my car. Whenever I have questions, he will kindly respond with best recommendations. At Grand Prix, I know I will get the best price in town from an owner who makes sure everything is taken care of. I would recommend stopping here for all your car troubles!
Like all of us do when we have a project is to shop around and look who is best. I a crossed a lot of shop first I read the review of the previous customer. And one thing I guarantee with Grand Prix is they treated you as a family. Scott walk me with our project suggested give me idea on what to do. He even let me use one of his car for the duration of the job. I highly recommend this shop they are one of the best in this business. Thanks Scott and Jake for taking care of my car.. for sure I will be your life time customer and recommend you to my friends and family..
I took my car here for body and mechanical work after my insurance sent me to a big body shop chain, which did a poor job of evaluating the actual damage from running over a random object on a freeway at night. The other body shop looked at my car for about 2 minutes, took photos without putting my car, and submitted a quote that did not identify 95% of the damage to the bottom side of my car.Jake had my car put on a lift and sent me photos of all of the damage. The Grand Prix Team had everything approved and replaced by my insurance company. Jake was very responsive and kept me updated through the process. He also set me up with a rental car since my car was down for a while. When I pointed out some minor issues with work that was done, Jake had it resolved immediately.I will definitely go back to Grand Prix if I am in need of any work.
I had an excellent experience recently when I had to get my bumper replaced and came to this shop. The staff was friendly and efficient in getting a good price on the the part and getting my car fixed and back to me quickly. Their communication was excellent, and the car looked great when I got it back.
I got my car fixed after a small accident in DTLA and was very happy with the experience. Jake had good communication throughout the process and did a great job fixing up my car. Returning the car spotless and smelling fresh was a nice touch.
Been having car trouble with a engine light and I’ll tell you right now, Jake is the best and is honestly a life saver (: no words can express how thankful I am to have someone in the neighorhood that takes care of people!
Grand Prix Auto is awesome!!! They fixed my car super fast and it looks great! Jake and his staff are extremely kind and helpful. They were super good about communicating and coordinating the status of the repairs, which was super helpful to me as I did not have a rental car during this process. I 100% highly recommend them!
I had leased my car and had some damage I needed fixed in a hurry before I returned it. They did such a great job. They even texted me pics along the way and made suggestions. The owner and the other lady that sits next to him were so friendly. They are so amazing. Thank you Grand Prix!
Jake and the team at Grand Prix are great. They’re professional to do with and do great work. Highly recommend taking your car here. Three times going, and always happy.
This shop is literally the best shop Ive ever been to. They treated me like family from the moment I walked in the door. After wrecking a S Class Mercedes Benz, I was referred to two previous shops in which they quoted me 4 months. However, when I went to Grand Prix Auto - they were able to fix it in less than a month and cheaper than most people!! They were so nice to provide a low cost rental car, which was actually a S-Class Benz! Super nice. These guys are really amazing, and do a great job. They pay attention to detail, are honest, and really appreciate their customers. Jake and Scott were able to help me, and informed me with daily updated each day of what they had did. When releasing the car, it was perfect condition. Literally looked like I never got in a accident. Thank you guys so much! You guys are the best!
I needed to get a dent fixed and had a fantastic experience with Grand Prix Auto Body. Huge thank you to Janai, who is truly a rockstar. She was so patient and kind throughout the entire process and ensured that I was constantly up to date on the status of my car.
I really satisfied their service, and follow up. Jake and his staffs are really professional. Grand Prix Auto Body is awesome. Thank you and I highly recommend them.
Someone hit my bumper and I needed a quick repair so I went here. The guy that helped me out (Jason) was super nice and friendly. He gave us a quick estimate and told us how long it would take. The car was ready as promised and Im more than happy with the way that it turned out. I would recommend Grand Prix Auto Body if you need any work done.
Great team & body shop,HIGHLY RECOMMEND!!!!Thanks for the hospitality Scott, Jake, Sarah, Sam... they also gifted a nice bottle of hand sanitizer during these trying times, 2o2o.
Grand Prix was recommended to me by a friend of mine, let me tell you I was more than happy with how Jake and his team handle the entire process..my car definitely look better than I could ever hope for, I would definitely recommend it!!!!
If you guys EVER get into an accident or want some custom work done this is the place to go to. Trust me Ive been to many auto body shops and this is by far my best experience. Ask for JAKE!!! He is a super nice guy and hell let you know exactly what is going on and walk you through the process effortlessly. I couldnt be more happy when I got my car back and the complimentary FULL car detail i got from him. Im definitely coming back when I need ANY work done on my cars and I HIGHLY RECOMMEND you do the same too. Even if you live far from DTLA the drive is absolutely worth it.
Appreciate jake going above and beyond on helping me with work I needed done to my cars. I recommend him 100%
Wow.. incredible service. Was able to give me a quote and start work on my mustang right away. Excellent work and attention to detail. Highly recommend!!
Excellent and Fast Service, extremely satisfied.Its really hard to find people in auto business to trust.Jake(the owner) is the guy to trust. He went beyond my expectations by making sure my window is fixed, and when I had a bit of issue after, he was quick to respond and address & fixed the issue. Also, their price is very TRANSPARENT and FAIR! They are not the cheapest, but they will not over charge you. And thats good because you dont want to pay little money and have your car break it again. For the service they provide, it was worth every penny.
Was accommodating and very helpful. They also fixed the damage to my car within a day or less. Would recommend this place to anyone.
Grand Prix Auto Body was definitely the best autobody shop I have ever dealt with. I am a picky person when it comes to my cars, but when I went to pick up my car I was very impressed. Grand Prix Auto Body was able to make my car look brand new again. They even fixed some things that had nothing to do with the accident. I would definitely recommend Grand Prix Auto Body to anyone who is looking for professional work from a courteous and professional team of experts.Thank you Jake, Scott, and Rachael. 👍😆
The insurance company almost wrote my vehicle off as a total loss. Thank GOD for Grand Prix. They promised to repair the vehicle at the right price so that my vehicle wouldnt be a total loss. Vehicle looks and drives like brand new. They did it, and I am thankful.
Jake took good care of my 4runner. Came out looking shiny newer better than before the accident!
Very professional and great service! I am extremely satisfied with their service! It is very hard to find a trustable body shop but I am glad I found one now.
Awesome service. Very fast. Friendly. Hassle free! Highly recommend this place!
As a lady with zero knowledge on cars, I always get a bit intimidated when I have to get any work done. After reading so many positive reviews about Grand Prix on Yelp, I decided to take the chance and have them repair my Cadillac. THEY ARE THE ABSOLUTE BEST. I dealt with Ryan and Scotty who were both extremely helpful and honest guys. Knowing I was paying for the damages out of pocket, they both tried to be fair and help keep the costs down. Scotty was incredibly passionate about his work, kind, knowledgeable and took the time to talk me through all my options and what work would done. The work was done on time and below my original quote! Incredible service and wonderful humans. They have gained a loyal customer and I highly recommend them! Thank you Grand Prix!
Highly recommended—i have been in a few collisions that weren’t my fault & not only did they help me above & beyond with getting my truck fixed & back to me in a timely manner-they also helped deal with & understanding the the other parties insurance company which can get quite confusing & frustrating. thanks again!
Grand Prix is the best auto shop Ive ever been too. Scotty and his team were absolutely amazing! Scotty kept me updated every day on what was going on with my vehicle ever since my accident. I highly recommend Grand Prix to anyone with vehicular issues. Everyone at Grand Prix was super down to earth and Scotty is a very humble man who loves to help people and give them the best service he can offer.Thank you so much to everyone at Grand Prix for your help!!!
These guys are awesome! super nice and fantastic service! Thank you Jake!
Best body shop in downtown L.A.
Very professional and great service :)
Great body shop
Hidden gem of a biz
Good customer service and good work quality