If I could give them 0 stars I would. Their machines fail, they dont get them serviced, and you cant ever get a hold of them. If you are reading this and are considering using them as your machine provider know this, I dont know who you are, I dont know your circumstance, but what I do know is you deserve better than what they provide.

Good install. The stackers saved a lot of space in my basement.

This is absolutely a wonderful company Ive been using their services for probably 15 years. They are professional clean and they listen to you they listen to the issues when I call they always pay attention they greet me with good morning or good afternoon. Their technicians and receptionists are attentive to my needs. I wouldnt use any other company to come in do maintenance on my washers and dryers. Absolutely happy with their services I will recommend them on a blink of an eye.....truly amazing services they do⭐⭐⭐⭐⭐

I would give them 0 stars if I could. The machines in our building are constantly breaking. Customer service is rude and unhelpful. Don’t use this company.

Very professional and safe. Called in for a repair, and was hesitant due to the virus, but Lindy said her guy will be extra careful as it is company policy. It was very important to me due to internal health conditions I do not get the virus. The man showed up with mask and kept his distance. Thank you for understanding!

Will make this short, because their response time was very quick. We live close, so that helps too. Dryer broke down and I could not afford a new one. Called Ronny and he sent a guy. The man showed up about 2 hours later. He fix machine and nothing wrong. Gracias

New customer to Dadson. They helped with my rental washer room. It was a bit rough before. Didnt realize people cared so much until they started complaining. The crew finished the job over the weekend and the machines work a lot better than that old junk I had before.JH

In January, I switched our complexs washer and dryer from coin op to mobile app based due to COVID and coin shortage. Dadson collected all the proceeds but never paid me the landlords portion. I called the office and spoke to Linda. She first said the company had some check-write issues. That was back in April. Since then, she had been avoiding my calls and emails. Six months had gone by and I have yet to receive my payment. Keep in mind that I am still paying for the electricity, water, and the space to run their washer and dryer. If you are considering a washer and dryer rental company for your investment properties. Please look somewhere else. Trust me, you dont the aggravation from these people.

DO NOT USE THIS SERVICE. We have multiple accounts and all their washers and dryers have repair issues 5-6 times a year. Their customer service is very poor. The repairman do not show up on their scheduled date. It takes sometimes a month to fix a washer or dryer. They are not a nice or reliable company to deal with.

If I could have posted this without putting any stars I would have...this laundry service isnt even a one star! I give them NO stars. seriously they still havent repaired the machines here at the apartments I live in, its been over a month maybe two and we have made MULTIPLE calls and I know several neighbors of mine who have also called and I just went down to see if they were working, nope. the coin slots on two of them have been stuck so long I cant even remember when they were not stuck!!!

The service requests are quick but the commission checks come late. We do not receive them every month.

Dadson services the washer and dryer in my apartment building. Setting up a servicing time is always quick and simple, and they show up and fix the problem. Happy with their professional work

Good luck with this company! Have been missing checks for over 6 months now and they won’t answer emails regarding this. They stipulate in their contract that they decide the payment schedule! 🤷🏽‍♂️ I didn’t choose this company, they put stipulations in their contracts for new owners of rentals to inherit their contract after purchase. So much wrong & crooked practices! I have been emailing Linda Doniz in particular, the emails just sit. Don’t start business with these unprofessional people, they are out to screw you every way they can! I highly suggest staying away, or if you really want to be in business with them, have an attorney review their proposed agreements!Update: Followed instructions from the Dadson’s response only to have those emails ignored too! 🤷🏽‍♂️

I have had a contract with Dadson Service and I continually have problems getting the revenue on the machines we lease from them. For the last almost years, I have received funds sporadically. I have send emails, called and talked to different people. I was told Linda is the manager, and after talking to her and sending her emails, she supposed to sort all of this out. I am missing several checks from Dadson Washer Service. She ignored that part of the email with missing checks and did not point to it ever again. I then sent her a list of the checks we never received. She ignored it again. Since we have anotehr building in the same city with the same number of units and we own the machines ourselves, I know how much I collect on the 2nd building. The one month collection from the other building equals to what I have received for Dadson in the last 1 1/2 years. They are clearly in Breach of Contract and I wanted to cancel immediately. She said I can not cancel until the 5 years contract matures. They have a very nasty attitude.

My washer has been broken for awhile. It had some sort of short in it, and would randomly cut off if it was loaded with a lot of clothes. I called for repair awhile back. It too some time because Cali has been so strict with the covit virus, but the washer repair man eventually make it out and he fixed it within a few hours. Some people have to be patient because this stupid sickness affected us all in some way. Just wanted to stop by and give my thanks.

I agree with every one star. Awful service and they seem unethical in polices and transparency. Makes me wonder how a company can be so awful witth the way the treat customers in todays marketplace. For example, the sneak in evergreen clauses into contracts. Dont be aware because dont use them and you will have nothing to worry about. They then make cancelling difficult which would probably be ruled unconscionable in court. The president (owner) is Rodney Leonard Goldberg. He is 80 years old and has been running it this way for a long time. Has many addresses one including Beverly Hills. Any review from a Goldberg is certainly most from Rodney Goldbergs family like the one 2 below. If anyone has a good business attorney please let me know. This company is ripe for a class action.

This company deserves 0 stars. Our building has one washer that has been down for 8 days. We call everyday to request service and are always given a different excuse. First the dispatcher forgot to schedule it. Secondly it’s the pandemic they are short staffed. Finally it’s due to our techs days off. That is a lie because they said the same thing last year when this happened for 5 days. This must be in violation of health code or service contract. If you are looking for a reliable company DONT choose this one.

I would give a -0/ first of all the staff is rude liars they give you people and tell you they’re in the accounting and you find out Another lie you’re speaking to someone in customer service or a field tech or even the janitor they don’t seem to want to give refunds on their very old equipment that constantly breaks down . It’s going on three months for my refund and every time I called they said the checks in the mail what type of company cannot refund 3 dollar check. And if you look on the Better Business Bureau site they have so many complaints against them worst company ever I just got in touch with channel 2 news channel 4 and channel 7 investigator report nurse to see if I can get someone to come out to show them how these washers don’t work how they don’t give you your money back how they just lie reported to the Better Business Bureau and now I’m reporting it to the state 10 thumbs down first

Washers and dryers always malfunctioning, lack of responsiveness when reported.

Mega millionaire owner robs poor people daily with broken machines that take your money then dont work. Refuse refunds, most negative customer service on the planet is the only guarantee you get. Going to sue. They probably launder money for criminals because there is no way the 3 terrible offices they have pull the amount of money they claim. Even with all the stollen quarters.

AVOID! THEY DO NOT RESPOND ON CUSTOMER SERVICE CALLS! WASTE OF MONEY!

Dadson Washer has provided great service for the properties we manage throughout the years. Our laundry rooms just switched over from quarters to Clean Pay app. Our tenants love the new cashless system.

HIGHLY RECOMMENDED! My business has struggled to find a reliable service company to help with my. After having Dadson for the past two months, the downtime has cut back significantly. Whether it is routine maintenance or a major repair, these Dadson guys know their stuff.

OK, so where do I begin. I have lived at 6500 Yucca Street for 5 years now. During which I have obviously been forced to use the quarter machines by DADSON in our basement. Over the course of 5 years I will venture to guess I have lost around 60 dollars to their machines. This is just monetary value not time wasted or the inconveniences associated with it all. So I began sending Linda emails a couple years ago. I eventually called in and they said they would take care of it for me and to email [email protected] with all my emails I have sent so they could review. I did that and have not received a response yet after two weeks. I called again yesterday to see if they would resolve it and the lady just laughed at me. Did not even care to hear my story or to see if they got all my emails. This is supposed to be a SERVICE company and yet they care 0 about their end customers. Every single week I do laundry there is another machine with a broken sign on it. Obviously their products are not industrial strength. So I will be taking this matter further at this point.

Ive worked with Dadsons for more than 13 years. The service technicians are good and reliable. If there ever was an issue, I call and they come out. Our tenants arent always the easiest to work with.

**Landlords and property owners**: STAY AWAY from this company if at all possible. They are dishonest in all their dealings. You will most likely not receive a penny from them and will instead be paid in headaches. If you are in the unfortunate situation of having inherited them with your building purchase there is a way out. Give proper lease termination notice via certified mail 90 days before lease end. They will probably point to the Right of First Refusal. Tell them you will be putting in your own machines. They will likely say you have to buy the machines from them. Tell them you just had a few old machines lying around and will be using those. They will then say, the arent going to remove the machines anyway. Tell them to f*ck off. If you have done all the steps correctly you should be free of them.Its amazing how much energy this company puts into being terrible when they could just as easily offer good service.

I’ve used the Dadson Washer Service a few times and the ease of the cashless system is such a perk. Especially during this pandemic, the contactless use of the service is truly a blessing. Only so many people are using during this downtime and it helps the company has taken precautions to stay sustainable during COVID.

Dadson is horrible. Their machines constantly eat my quarters, they dont return phonecalls, their refund check, which took three months to arrive and was for HALF what they owed me, was uncashable - literally my bank wouldnt cash it. I have called numerous times and still NOTHING. I am furious. Their machines have stolen my money, my detergent and my TIME. And today, Sunday, I was having a lovely morning until BOTH(!) washers ate my money! This place is CRIMINALLY NEGLIGENT.

Poor customer service. Linda is incredibly rude. Doesnt respond to email correspondence and when you finally get in touch via the phone she is defensive and obstinate. They raised our prices during a global pandemic and recession. They lock your building in with insane contracts that are almost impossible to get out of. Their machines are dated and break down often. If you haven’t signed with them: RUN FOR THE HILLS!

UNPROFESSIONALPlease do not use this service, they will take forever to send technicians out and even then will leave a notice saying “will be back with parts” yet never come back! Customer service is unreliable and will also ignore your calls. DO NOT USE THIS SERVICE! (Any rating higher than 1 star is probably fake)

This place is contracted to maintain our washers, we have one washer and one dryer that work out of 6 units. They haven’t been fixed in over a year. I hate this company.

If I could give this company a -0 I would. When you call in the staff is so rude, unprofessional and dismissive with customers like they could care less what you want. I have been calling for a month for our washer machine and I keep getting the same response when I call which is, they are going out today, he was not able to make it out today, they are going out today I dont understand how hard is it for this company to adhere to the contract that is in place when it comes to repairs, but wont miss a day when its time to collect the coins out of the machines. This company is so unprofessional and I would not recommend this company to anyone. STAY CLEAR OF THEM!!!

I wish I could give them 0 stars...Omar transferred me to the corporate and managing department knowing that their voicemail is full since at least 8 months ago that Ive try to contact someone other that those guys who answered the phone that dont care at all about absolutely anything the costumer needs. I feel really sorry for my landlord that made the worse decision ever by hiring and getting into contract with this washer service! Every time a technician shows here is not but to listen music or talk on the phone while the units show they are useless now!!! 6448 casada way units!!!No hot water, no working washer, and flooded laundry room, for over 8 months now!

Poor service. Washers always break down and they take no responsibility. They take forever to come fix them. Sometimes they say they fixed them but they are still broken. They dont even answer the phone at prime business hours. Do NOT recommend whatsoever.

Worst service ever. Machines dont work, they wont respond to service requests. Staff lies and says theyve never been contacted despite email correspondence saying otherwise. DO NOT RENT FROM THEM.

These guys are great to work with. They always get back to me quickly and are very professional.

I would give negative stars to this company. Old machines, they brake and they want o replace only if you commited for eternity. I am trying to get rid of them for 5 years and they always tell me I have 3 more years with them. They are the worst!!!!

There are multiple issues with this company. First, they provide extremely outdated machines which break down ALL the time. Second, weve been trying to update our washers/dryers to include the app during the COVID 19 pandemic for tenant health and safety reasons. Weve expressed our concerns for four weeks now, and upper management has been unresponsive despite multiple phone calls and eight email requests asking them to address the issue. Nor have they provided us with a buy out option as requested if they cant meet our needs. Third, the lease terms are ridiculous. Ours basically goes for 30 years even though it was signed by a previous building owner, and despite our ongoing complaints about their poor customer service and the outdated machines which often break.

They are thief!!! They have been stealing my money until I caught collector guy to count the coins and give me receipt. So I get my check every 4 month and I’ve been getting least 100$ or no more than 165$. So since I had him counting the coins for the last 2 times and I received my first big check about 437$.I would have by passed if I was getting lower on water bill. On my low check I get high water bill and in this my first big check and still get same water bill. Stay away from them. I need help to get rid of them.

Put Linda Doniz in her place!!! Trying to get out of your agreement? Have an attorney review your agreement. (Specifically section H on our agreement) Chances are that the agreement does not comply with the provisions of California Civil Code 1945.5.

If I could give no stars I would. The sales manager is rude and asks for something when you want to renew your lease then says he wont renew it and its a binding contract, then hangs up on you. . He keeps putting more years on the contract. The machines are dirty and old. They wont replace them without us signing a extended lease for a total of 8 years. They really try to get every dime out of you.This is just my opinion, but people should NOT sign up with them. I did call and still no help. You really are a terrible compnany

Literally have never written a review but I’m SO upset with this company I have to defend myself at this point. It’s been a week without a working dryer. Over 10 phone calls. No service appointment even though I call and ask for the dispatcher to call me and confirm the dryer will be fixed. I have never met a company that treats people as sub-human as Dadson. They should be ashamed of themselves. Their wrecklessness and rudeness towards other human beings will cause some nasty karma in the future. In the meantime- my clothes are still wet and dirty :-(

We were looking for some commercial grade washers that were within our price range. After doing some searching for many weeks, Dadson’s prices were just what we was looking for.

I am a resident in a building that contracts with Dadson. I generally try to avoid using the washers due to the multiple frustrating experiences I have had in the past. I have had no response in any of my attempts to contact them about malfunctioning machines or lost money. Today in a pinch, I decided to try their machines again. The washer froze and wouldnt start, I texted the company 4 hours ago- NO RESPONSE. Finally a neighbor helped me by holding the start button for 10-20 seconds and then pushed the start button again after it started flashing. Then I used the dryer- another mistake...after taking out 1/2 the load to dry on a rack (other neighbors had warned me that they have been trying for more than 2 months to get Dadson to honor their word and extend the drying time for longer than 30 min) my clothes did not get dry. What a waste. Lesson learned- AVOID AT ALL COSTS. Dadson- do you not hold yourself to higher standards? This is the reputation that you want to promote? I would rate zero stars if I could.

Dadson recently took over providing washer and dryers in my complex. The machines are over priced and continually break down even though the machines are new. When the machines break down any attempt to get Dadson to service the machines is met with silence. This company is trash. Do not use them if you want reliable, fairly priced laundry services.

If I could give this company negative stars, I would. I live in a big condo complex and we had these new washers/dryers installed by Dadson several months ago. Numerous dryers never worked, and repeated attemts to get service out here to fix them have gone unanswered. There is a new note on the same broken dryers every week I go to do laundry, each with the same problem/complaint. Most times I call the Dadson service department the voice mailbox is full and wont accept new messages, presumably because EVERYBODY is complaining and nothing is getting fixed. This company is literally the worst Ive ever seen with regard to service. DO NOT USE THEM.

We have been trying to cancel our services with Dadson Washer Services for over a month and have been trying to contact their offices. It has been a nightmare to reach anyone and get this removal completed. Renter beware - this is not an easy company to work with.

I WORK AT A LARGE PROPERTY OVER 300 APARTMENTS, WE HAVE BEEN WAITING FOR SERVICE ON OUR LAUNDRY CARD MACHINE FOR A WEEK EVERY DAY THAT I CALL THEY SAY THE TECH IS ON THE WAY TODAY WHICH IS NOT THE CASE. IVE BEEN GETTING THE RUN AROUND AND OUR TENANTS ARE VERY UPSET WITH US BECAUSE OF YOU!!!!

This company deserves 0 stars. Terrible customer service, product, and contract. I bet that the only good reviews came from the company themselves because there is no way that anyone could have enjoyed Dadson. These cowards are so bad and they know it! They do not even reply to reviews or make amends with unhappy customers. Terrible product and lawsuit worthy decade long contract that automatically renews after it expires .

The biggest crooks and cheaters. They dont split the laundry income like they promise (2 for them, 1.5 for you) and lock you into years of unpleasant dealings. They will have their lawyers fine tune their contract to make YOUR life as miserable as possible and legally make (steal) as much money as possible. STAY AWAY and NEVER EVER SIGN ANY AGREEMENT with them.

How about I frankly say this company is a fraud. They dont repair the machine properly and it keeps breaking down. Mind you it only breaks down after you have already inserted the money. After the machine is repaired you will never get your money back. So hey congratulations to everyone, including me, who are stuck with these people. One star that I gave is actually a blessing for this company. I wish there was a minus-star button.

Machines always breaking down they never call back and take over a week to repair them

This company is scamming people. The contract lasts for 10 years and after the contract ends, they automatically sign you up for another 10 years without notifying you. If you do not remember to cancel the contract after 10 years you are stuck with them for another 10. Who is going to remember to cancel something after 10 years and even if you sell your business the new owners are still stuck with the contract, and if you die your family is stuck with it. DO NOT SIGN UP WITH DADSON UNLESS YOU WANT TO BE STUCK IN A CONTRACT. To make matters worse, customer service is incredibly rude! They do not care how they treat you because they know that no matter what you are stuck with them. This company is intentionally scamming people and knows that no human will remember to cancel. They do not even deserve one star.

This company has the latest, energy efficient machines, that people can lease from short to long terms. Always clean and good working condition. The customer service are 5 stars.

Dadson Washers is leasing the laundry equipment to the public. Their service department is outstanding! We called them for some washing machines and dryers for lease, and within minutes they arranged everything for delivery and confirmed the time and place, efficient and prompt.

Thank you guys for good service! Always consistent, even on weekends. The last time we called you, you came fast and fixed our washer and dryer. Very satisfied!

Washers are always broken and technicians takes 3 days to make it out. Bet if I told them the machines were stolen they’d be here in a couple minutes

A continual adventure of surprisingly fundamental failure as a service.Machines are garbage, service is slow and terrible. Prime candidate for bankruptcy here.

I have been using these guys for a while. Al I can say, that sometimes they do the impossible. For example 2 washers were fixed in half a day, in spite they had no part available for one of them. They got the part, and in a few hours it was working. If we had to wait a week we could have lost a some revenue. But its not a point. They are making our tenants happy, this is outlet main goal.

My biggest complaint is their lack of customer service. They make me feel like I am working for them and I am on their time. I manage a building in downtown L.A., and I have to hear complaints from my tenants. One complaint is not being able to recover their money, once the machine has taken it and didnt work. I have them call the Dadson 800 number and Im told they get no response for a refund. I had to call them repeatedly to make sure we were going to get our non-operating machines back up for tenant use. I suggested to the owners that we find a newer company. I wouldnt use them again.

Dadson Washer Service is horrible. The equipment in my building is constantly broken. There is no such thing as routine maintenance -- you know, just to check to make sure the equipment is in working condition. Both washers are down and someone has been messing with the coin dispenser because it gets stuck. It has been loosened to the point someone is going to break in and take the money. There is no such thing as having your money returned to you even when you let them know you lost coins in the machines. Horrible, horrible service (or lack thereof). I am surprised they have been in business as long as they have.

FRAUD, a team of liars and dishonest people to rip you off. Stay away from them and if you can, stop your accounts with them before you fall into their trap as I had.Read their reviews in Yelp too. WOW

The company is very GREEDY, they send you the check whatever they feel like. If you asked the spread sheet they become very rude, you will never received it and they stop answer the phone call from you. I send 2 letter for the machines removed. They never did and keep making excuse. DO NOT DO BUSINESS WITH THIS COMPANY.

This is the worse scam company in the world. I dont know how a can stay in business this long and California laws dont terminate their scam business practice. They have the contract one way sided that if you have lease them then you are stock with them forever. I have a solution:In California, a select number of apartmentowners have filed Superior Court lawsuitsagainst several laundry companies seekingthat the court declare that such renewaland extension clauses are voidablebecause they fail to meet certain statutoryrequirements. These automatic renewal/extension clausestypically provide that the renewal is for aminimum of one, and usually two, termsequal to the initial term (usually 10-yearterms). Thus, an initial term of 10 years caneasily translate into a 30-year lease! Whathas been argued in these lawsuits is that perCalifornia Civil Code §1945.5, for the leaseof residential real property, a recital of thefact that the lease contains an automaticrenewal provision must be expressly setforth in 8-point bold face type immediatelyabove the place on the document wherethe lessee signs (not unlike similarforeclosure/loan documentation noticeregulations). FAILURE TO HAVE THIS WILL VOID THE LEASE. ASK YOUR LAWYER TO HELP YOU WITH THIS. WE ALL NEED TO STOP THIS HORRIBLE AND SCAM COMPANY FOR DOING ANYMORE SCAM.Many laundry companieshave withdrawn their claims and haveagreed to voluntarily terminate whenfaced with these lawsuits

Nice place it is clean, but they let the homeless people come and drink.

Scammers. I never even received the 2nd page Terms and Conditions when I signed the contract. Im actually looking forward to going to court with these pigs.

Our machines are constantly breaking, and it takes them forever to send out a technician. Not to mention their contracts are horrible. Terrible business, steer clear.

Larry Diamond is a scum sucking cheater and liar. Dadson and Larry Diamond have cheated me out of thousands of dollars over the last 12 years. I have tried to discontinue their services and they have lied to me and promised me money that they NEVER intend to pay me!!! THEN they extend my service contract saying that I HAVE to sign in order to get the money!!! THEY DEONT TELL YOU THAT THEY WONT PAY YOPU SQUAT AND THEY WILL EXTE ND YOUR SERVICE CONTRACT FOR ANOTHER 5 YEARS! THEY ARE FULL OF DOG PUCKY!!!!

I hate calling in for my money!The customer service is awful. If you google dadson you find on mantra that the finance exuctive is Loranea Quevedo. I got no answer when I called. I want an explanation as to why i havent received my money. Its been 90 days.Do not sign with them,beware of the clauses they put on the very bottom of the contract regarding cancellation. It states that even though you give certified notice within the time frame it is still at their discretion to cancel.....which means never because they include an auto renewal.They also include a right of first refusal,which gives them the legal right to match a competitors offer.And finally the sneaky way they pay out if they ever do.They charge you a monthly minium on the machines usually $45 to $75 per machine. If the machines dont make the minimum they keep all the money.To ensure that they dont make it they collect twice a month and say the collect monthly.Lorena can be reached by dialing the extension #127. If you want your money shes the chief thief to talk to.WASH offers no long term contracts a six month satisfaction guarantee new machines and same day service.Dadsons a joke!!!

They always take care of small problems right away. And when we have big problems, they also try to fix them as soon as possible.

Horrible service, trashy equipment, less than intelligent service techs. Would not ever use them again. Racist jerks!

Machines are old and keep breaking down. Rude and unresponsive customer service.

Beyond HORRIBLE CUSTOMER SERVICE. It has been over 6 months now and I am still waiting for a refund on monies lost in/on their equipment.

Dadson washing service is very slow about coming out to properties to do repairs. I think they must be terribly under staffed for the amount of work they need to do in order to take care of their customers. Also Dadson washing machines and dryers seem to need to be serviced quite frequently. Really poor customer service.

Horrible. washers and dryer never work and they never send service to remove money so you cant even put any more money in.

Classic problems in ghetto style bldgs overused and under repaired

The worst machines ever at least once a week you need to call for service and it’s not fixable it’s the same problem all the time and they’re not replacing it

Worst customer service, never works.....s

I have an account with Dadson Washer Service for my apt building. They have collected money from the washing machines on 2/4/2015. Today is March 30, 2015 and I have not received my commission payment. When I call, no one takes the responsibility. It is frustrating.

Our HOA has been dealing with them and they are the worse. Save yourself the trouble and just get a lawyer. DO NOT DO BUSINESS WITH THESE PEOPLE.

DO NOT DO BUSINESS WITH THIS COMPANY! Their contracts are criminal. CROOKS CROOKS CROOKS!

Slow to come and fix the problem, and then the same problem happens a few days later. The washer and dryers break constantly, and the tenets lose money. They are very hard to get a hold of.

We live in an apartment building they are the worst they dont care the washers and dryers break if they bring a replacement it is an old used one that does not work at all sad to think they are even in business many residents who are elderly are even taking laundry to a laundromat

Service and communication was unacceptable.

Scam place

Nugget.

DO NOT sign a laundry lease with this company UNDER ANY CIRCUMSTANCES. They are dishonest, unresponsive, provide ZERO accounting and do not repair broken laundry machines. I suggest WASH or for that matter ANY OTHER laundry company but Dadson.

Very elegant good service