Yes, people. This store deserves 5 stars. I was at the aisle where baking items are located looking for a Nestle cream. After standing there for over 5 minutes, an employee who was stocking items in the refrigerator section must have seen me staring intently, came by and asked if she could help me find something. Unfortunately, she, too, didnt find it. ONE STAR earned for customer service. Next, I went to the produce section. I grabbed one of the premium lettuce salad packages, then another lady who is about to re-stock the same produce section asked me if I would like a much fresher batch. Impressed as I was, I smiled and took a fresher one. TWO STARS earned for customer service. Finally, I was at the aisle where all toiletries were located and found the last winter scent Air wick oil that had been opened and missing one. Upon check out, the cashier confirmed that I still want to purchase an opened/missing package to which I responded in the affirmative. She then said, how about I give you 50% off since its basically missing one. I said sure. Now, thats TWO STARS earned for customer service. All told, the employees at this particular store are personable, courteous and personify the definition of customer service. THANK YOU. You all rock!.
The only reason I havent given this store five stars is that I never give a 99 Cents Store five stars.And its not because of the people and the service or their inventory.All those three are excellent!But its in memory of when the 99 Cent Stores actually sold everything in them for only 99 cents.Even now, they are a godsend.Why pay more at some other place for something thats just as good, or in many cases, the exact same thing! and that you can get here for if not 99 cents now, then a reasonable price?The produce here by the way is extremely excellent. And local as much as possible.I just hope they get even more inventory in, once the Ports of Los Angeles and Long Beach unload those 40 huge ships that are sitting offshore, as I write this, because of pressures brought on by the pandemic.Jay Leno used to have fun with these stores because of some of the so-called goofy stuff he would pick up there.Then let him shop somewhere else!Dont imitate him. Shop here!
I love this 99 even thou its far from my home fresh produce must have items definitely recommend and see you soon.👍
There’s a reason…..store=upkeptstaff=very niceparking=that’s where it gets crazy….For the location of the store, the parking is very limited. Also be prepared for a large amount of a homeless hanging out outside. Not necessarily aggressive but sometimes being inappropriate.
Biggest 99 Cents, super good selections.. Thank you. Of course food section just like big market..
This is a great store. They have a vast variety of things. Im happy.
3 cashiers open, wait time of 25-30 minutes... No baskets available.Aside of that, well supplied store.
I will surely recommend your grocery shop to all of my family and friends. I thanked your staff for answering my questions. The cashiers are all active and speedy in doing their work. When it comes to the environment, it is all organized and tidy. You didnt fail to amaze your customers, guys. Until next time! Kudos and more power!
I was recommended here, by someone who loves this store. I did not find it a good store and it was too busy. With that said, I will go back another time and give it another chance. Maybe when I have more time.
The price is awesome... I know that the prices went up... But the 99 cent store is still awesome. You cant beat there prices anywhere... Ill keep shopping here. I give it two thumps up
Have great prices.I have found great boxes for gifts.Great cards wrapping paper.Everything fir parties.The produce is pretty good.Napkins paper products.They have an app which will save you money.I used it today.Check it out.
They dont even have the small purple basket for shoppers that dont require a full size basket cart. Come on management do your job.
Very large selection, good customer service.. and an outgoing manager
Was always kept clean for a busy store. Good service and value
Cool stuff and staff that is very patient and helpful. One of the 99 cent stores that have great products. Thank you Awesome Store!
Super messy, bunch of homeless people in the parking lot, dirty and slow service. Nothing is 99 cents there!
One of the better 99 cents stores. But they didnt have eye drops.
I shop 99 cent stores all the time, but this particular store loves to sell rotten produce, fruit etc,. Watch out,. Old vegetables
Check out lines were LONG only 2 checkers and took me approximately 25 minutes in line to check out. Both lines were almost halfway down each rows of food. The line we were in also had issues with their credit card machine reading the buttons you push on touch screen
Kind of a messy store, with homeless always begging and screaming in the parking lot (and the occasional hostile homeless yelling and threatening people), but otherwise... typical 99 Cent Only store.
Again the dates are outdated food is old molded out of code I highly recommend knowing not shop there
One of the better and cleaner stores in the chain. Good selection. Well organized. They usually have more checkstands open than some of the other stores in the chain, so smaller lines.
Great had everything I needed!
Horrible that the store allows the homeless to bother customers ESPECIALLY our senior folks!!!!!
Just love it 🙂 especially the bamboo and gardening stuff I found over there!
First the guard was sweet! Customer service tells me everything I need to know...oh its the 99 cent store so that is awesome! I had forgot for my mini trip some things and had to stop! Great stuff and a lot of items! Go, discover and shop!! If in Santa Monica of course!
The workers are doing their best and a little bit of improvement especially in their customer department will make the store more appealing
This is the best 99 Cent store that Ive seen. They have almost everything you need. We got a ton of stuff for $50. We will drive to this one now, even though we have some closer.
Nice big 99¢ store. Always go to this one. Security guard at the door is always friendly. This place is busy most of the time
They just made the plastic bags thinner so that they break when youre walking home !
Some items r good but some r not. Fruit must be eaten asap or else it goes bad. Overall good for ppl. Who want a savings!
Very quick convenient place to grab a few goodies...very organized and polite employees, so for what I experienced the 99 is cool to wonder like on the highway 66😎
Please put more employees on the register.
You can find alot of valuable items for a reasonable prices, Professional and friendly customer service and cashiers, clean and sanitized.
I love this place!! 😊🌻
Olga, the manager, either hates her job or thinks that people spending money in her store should not be able to use the restroom. I waited 5 minutes after she told me to go stand by the bathroom door and no one came to open the door. I put my things away and I left. I will go somewhere else where people want me to spend my money. Olga could really care less. If thats the kind of people 99 Cent Store wants running their stores they have the perfect candidate right here on Pico.
Is very good for your chopping they have everything tings,for your kitchen, bathroom, bedroom and garden etc.
It was too crowded and the customer service wasnt so polite.
I picked up 9 waters and the lines werent long. I would shop here again.
A good sized 99 cents only store and has about everything youd expect.
I had very bad experience The Woman in the fruit and vegetables sección she was very mean to me and is the second time they are mad because they are working
Very well stocked today with paper products! Store was clean & given hand sanitizer before going into the store. Met my needs today. Not overcrowded this morning.
Great store, sometimes they dont have certain items but stock brand new items that other stores dont have.
Stuff is not polite.
Super chill store. Need something to eat maybe a couple cheap cell device or some quick hygiene repair this is your place excepts EBT, Visa, MasterCard, Boost, And Debit
Great place to get ramen, also produce.
Very good packed shelves with assorted goods. Clean, neat and staff very respectable, every one around in the shop wore marks.
Very great name brand selections! Especially in refrigerated section 👍
Beautiful ❤️
Ricardo is a hoot! Always cheerful!
They always give me good service and good food and things.
Still well stocked, great attempts at sanitized checkouts but sometimes when the store isnt that crowded, only one register is open. Causing an occasional build up before others are opened.
I like the .99 store on Pico Blvd., because it has many food items and It has door access in 2 places. Plus much parking space.
Great selection. Fresh produce. Usually in stock with everything (except for some COVID-19 prevention items - hit or miss).
Horrible The cashier Jordi, bad experience with him. This morning when I was paying, he threw my money and all my coins fell on the floor. Has a really bad attitude with his clients. If he doesn’t have patience, and this goes for the manager, please relieve him of his duties. Thank you. 😡
Everything you need and then some.
5 star customer service
They always have whatever I needed at a good price
Convenient and always a good selection.
This store is great! Everything is very cheap and the staff that work here are well mannered and friendly. The store itself is pretty clean and tidy. We need more stores like this around LA. It could really make a difference for people that are on a really strict budget. As a tourist I always assumed that LA was where all the rich people lived. But upon arrival I have realised that poverty is a real issue here.
This is a great 99 cents store. It is one of the most recent ones. The lighting is great, the clientele is chill, service is good, selection is out of this world. You can basically get a lot of brand name items here, but the package sizes are a bit smaller, which is great if you dont really want to deal with massive Costco-size packages like some grocery stores offer. You can also run into fun surprise items from time to time because 99 cents stores often pick up weird consignments at a steep discount.
The cashier was nice...
Its really good place to buy present. All of things are really cheap. So I can bought many things. I recommend snack and chocolate bar.
I love how big it was and even though all this stuff going on is well stocked
This if youre very $.99 store Ive ever been to. Jealous!!!
A young guy was very rude that assist me this morning most of workers there have good customer service I shop there a lot
Fake but the real one is good
I count 23 people currently in line at 835 pm. 2 lanes open. Its usually like this. I come here every week. Sometimes everyday. Its semi conveniently located near the train but this is too much.
Great store great deals great overall in general
This place has a great selection compared to other 99 cent Stores.
This store has more items in the Santa Monica store which is small and dirty. They have parking lot which is free. You can enter the store from the street or from the back which is both ada-accessible. The only two drawbacks are: first the homeless hanging out and walking out without paying, second some items are near their expiration or past expiration date. Staff is pretty friendly and will help you.
One of the best 99 Cents Only Store locations in the area. Bring your wallet or self-control, as you will need it. Huge store with a massive selection. I plan for it each trip into the LA area.
Good prices, clean store
Big store i love it
Great store, I totally agree with all the other reviews. But unfortunately I have to give them 3 stars because management is not trained to treat their employees with respect . I shop there at least once a week around 10 am and all I hear is this lady calling names over the microphone . It seems like they are under staff and they expect the few employees to do everything. I do understand that work is work but I see these great employees working really hard under the supervision of this lady that yells at them infront of the costumers, no ethics what so ever . They need to plan ahead, be more organize or do something instead of giving the employees all this tasks over the microphone . It drives me crazy .
This is one of my favorite store to buy some one time use stuff.The quality of the products are not good but absolutely worth the .99 cent price.The only problem with this store is, not all of the stuff are 99cent. There are many other more than $1 stuff as well and time time the price on top of them are not correctly shown.The store is most of time crowded with long time waiting in line to purchase two items. They need to hire more staff if they value their costumer’s time.L
They have a pretty good selection of things. I found almost everything I needed. There were a few things I was surprised they didnt have e.g. a regular pair of office scissors and scotch tape. So I think they could curate the selection a bit better but its overall quite good.UPDATE: I came back about two weeks ago and now they have scissors!
This location is the nicest 99 Cents Only Store Ive seen in the LA area. Very spacious inside with wide variety of items. The selection of cheap fruits/veggies is one reason to stop by.
I Love it. Great wall decorations for pennies for your kitchen bath and living room. Great items for your pets and gardening needs. You will return trust me.
I was in the store yesterday and noticed a lady waiting by the cash register for a while as I got closer I witnessed a cashier tell a blind patron, “ There is no one to help you shop or find items you need.” The patron responded, “ You never help me when I come in.” It was one of the most uncivil acts I have ever witnessed, not to mention it is the law to reasonably accommodate a disabled person. We helped the lady shop and it was no problem at all. I later called the store to talk to manager about this. The manager said, “ We would have helped her and then she stated they offered to help her and then she stated they helped her for 2 hours.” Unfortunately, I don’t think the manager understood or even worse she didn’t understand what they did wrong. It was heartbreaking and so disappointing that a business and there employees could act like this to a disabled human being. I’ve tried to call their corporate office many times but can not get thru and no one has returned my calls. Not good business practices.99 cent store!
This store is large and has a wide selection of items to choose from. The produce and frozen food sections are outstanding. The store and restrooms are clean checkout is fast and customer service is good but parking is limited at times.
Its an experience! this one is a huge new store. Great fresh produce selection. Shop here first, then go elsewhere if needed
Good deals if you know what you are looking for
Great parking. Excellent selection. Produce typically pretty fresh and they have a large variety of items. Get ice and happy birthday balloons here too!
Probably one of the best 99 cents only stores on the Westside of Los Angeles. Other than the suspect customers who visit this store and I am not including people who are homeless which unfortunately is rampant in Los Angeles.
Horrible! I came in on a Wednesday evening looking for foil car sunshade and needed assistance. I kindly asked the cashier by the name of Robbi and she kindly told me to look on 2 different aisle and I didnt see it. She then explained that she would go look herself but the store was very busy. She is by far one of the best cashiers here and I applaud her for her concerning. However, the manager Hilda has the worst management ever! I asked for my more assistance and she was very rude and stormed off with an attitude. Overall,this is a very big store I love it, but the management is poor. This is NOT the first time I have heard a complaint about Hilda .She absolutely does not belong in Management.
Very nice place
One of the most organized and cleaner 99 cent stores I have ever been to. Makes shopping here pleasant. I love that the aisles are not over crowded. The only downfall is the poor customer service and long lines.
Theres a cashier I dont know his name but hes black and hes nice. Good service
I love working here specially my wife is always happy with all the things that they sell here
Good choices. Fully stocked.
One of newer 99 Cents store, spacious, plenty of choices, staff are friendly and accomodating. Prices are way lower compared to other large chain stores. Will definitely come back.
Great variety and inexpensive items
Great store -I love this 99c store and everything about it
A nice store with great prices.
My nephew really like the gift i bought for him here!