I love my AirVape X (I own several and so do a lot of my close friends and family). Its great to share an amazing product and I recommend it to anyone looking for a quality vaporizer. But its also very important to note that if something goes wrong, this company stands behind their product with integrity and honours their customers. I recently had an issue with one of my vapes and I cant say enough about the exceptional customer service I received. They were kind, friendly, knowledgable and generously replaced my product when the issue couldnt be fixed. Thank you Bernadette for all your help and the AirVape Support team too! I truly appreciate it. With much gratitude ~Monica
This is a high quality vape. However the reason I am writing the review is because after over 12 months of regular use the battery would not take a charge. I was very impressed with the responsiveness of the customer service. They honored my warranty and sent a new piece without hassle. That quality of customer service is rare today, just another reason to support this business.
I wanted to take a moment to share a recent experience..my AirVape Legacy, ( love it) gave me a sensor error message..I contacted the team at AirVape..I was asked for a picture of the message and after providing that I was asked to sent the unit back for further evaluation..they had it only hours before informing me they would be replacing my Legacy..they 2day priority mailed, a brand new one, with all the trimmings..I was so impressed..I just had to share with the team ..seems to be a rarity in these times when a business goes the extra mile and exceeds the expectations of their customer..that would be me..thank you AirVape Team..I love your products and your customer centricity ...Jim Patterson
I received my legacy about a week ago... And it was worth the wait. I didnt want to do a quick review I need it to really dive in to this unit... I kid you not it is next level amazing. This is about our health... From the packaging to the design of the unit... Next level. Temperature control and heating is excellent. The design and feel is to the Future. This has everything to do with cannabis even the has hemp in it. I love the legacy... And look forward to the future from air vape. 🔥🔥🔥✌🏾
Productwise it is simply the best for my personal preference. I use different types of vapes in completely different kinds of set and settings so I was immensely surprised to find that one brand fits best to all of my needs. I own 3 airvapes, all different models for different purposes and a Im happy with all 3. Customer service is fast, easy and super nice.
Great product and great customer service. Im very pleased with my AirVape x.
Their vapes are great and customer service reps are extremely helpful! been their customer for many years and their product does not disappoint. Been using my AirVape X everyday since the quarantine and it still feels like it’s fresh from the box. Have a great feeling their new product will be worth the wait. ❤️❤️❤️
I have owned the Airvape x, two of them, and I really like the quick heating and the larger bowl than the Airvape XS,I had previously. I have the new Legacy and I love it. It heats in 15 seconds with a generous bowl size and a battery that doesnt seem to quit. Great products and they just keep getting better. And their customer service is second to none.
I placed an order for a vape online on Saturday 7/25/2020. I chose to buy from Apollo Vapor store because I am also in So Cal and figured Id receive it in day or two. Its now a full week later and no vape! Checked the tracking number and USPS hasnt got the package yet. So Apollo took my money when they havent even got what I ordered in stock and just printed out a label. I asked for a refund today and their reply was Your order is on its way which is a LIE because I checked the tracking again and USPS still never received the package from Apollo. If they were out of stock their online catalog should have reflected this and I could have ordered a different vape that they had in stock and today Id be vaping, digging the fumes instead of just fuming and writing this. Ive demanded my money back a second time and in a minute Ill simply contact my bank and have them charge back my money and post this review on another couple of hundred sites. Dont make the same mistake I made by assuming that just because you choose a vape and buy it from Apollo Vapor that they actually have it in stock and will be sending it right out.Apollo is way out of line!
This is the best vape shop Ive ever been to. The employees were so friendly and so helpful, and they have testers here so you can try the juice before you buy it. They have every kind of flavor and brand you can think of. You wont be disappointed...
Best vape products and a team with good soul. Nice looking brand.
Great customer service. Great products that sell, different from all other competitive stores. The guys who work inside the store are really prepared on the subject. I will definitely go back to shopping with them. Thanks again, five stars deserved. ⭐⭐⭐⭐⭐ See you soon !!!
Always amazing service!! Always go out of their way to make sure I get want I need! If they dont have it in stock they order it for me ASAP and even call me to let me know its ready!
Small but has most of the premium juices and hardware. Great place! Excellent service.
A company with one of the best customer care service I came upon. I had to send my device back for check out, the communication was through emailing. They wrote me almost everyday giving me updates on the delivery. I feel very safe buying the product from them, I would even buy new product from them again!
Legacy is now my favorite vape of all time!! crazy how fast this baby heats up and out performs all of the other more expensive vaporizers i own..
THE best service for vape products in the bay, everyone is super nice and knowledgeable to make sure you get exactly what you need
Love this Legacy, small details are super dope.
Best portable vaporizer money can buy! The first time I tried the airvape xs, I was at my friends house and he introduced me to this beauty. I’ve never really been into vaporizers, I’ve tried a few before and wasn’t really ready to change my ways, I was someone who relied on combustion to smoke weed, but I have seen the light! How have I been missing this my whole life?! I give it a *high* recommendation ; )
Great customer service. Thought my vaporizer was coming from California but turns out it was coming from Chicago, and still got here in less than 5 days I am very happy. Airvape x is the way to go if you want quality and tasteful vape.(free shipping)👍🏻👍🏻
The customer service is really great and they also help you choose the best they have available!
Amazing product surpassed only by their customer service! I had a charging issue with my AirVape XS, so I mailed just the unit over to Aki and the Apollo Team, and they sent back a brand new-in-box AirVape XS! Totally unexpected but totally appreciated and definitely in use already :) great little vape for dry tobacco!! Thanks Apollo for such a stellar product and cs team :D
I love the Rocket and Airvape xs! Both are so convenient and cool looking.
Good shisha, laid back employees, they could improve their business sense.
Very pleased with my airvape and has easily become one of my favorite vapes to use for herb. I have other vapes that cost much more and I have chosen tis vape over them all. Its already a very sleek, discreet vape then put inside the shell and can take it anywhere. Blocks out the smell completely and shell doesnt add any extra weight or size to it.
This is about as good as you might expect but if you enjoy friends and good company, you are not going to get better
Very helpful, great service!
Very responsive and easy customer service for their great herbal vaporizer products!
Hi there, I wanna buy this product, I see the shop, and the facebook page, how much cost the shipping?
Great!