Just want to say thank you to Ted and Helene for an awesome customer service. They helped me with the whole process in purchasing my McPherson Carbon Fiber Sable Honey Comb Blackout Edition guitar and answered all my questions. On top of that they put together a great deal package for me!!!Highly recommended, two thumbs up and 5 Star rating!!! I would come back and and buy another guitar from them.
I just Purchased an Eastman SB59 in Sun Burst....Ted and Helene could not have been more helpful in making it happen ....3 days from point of purchase and it was at my door....Free delivery and a price I couldnt pass up...For the money it surpasses Gibson in terms of Quality and sound...Ted is a walking wealth of Guitar knowledge and is so easy to talk to and make a buy....I could not say enough about the service and reasonable pricing on the guitar in question...Eastman SB59, a fantastic guitar... Thanks Ted and Helene!
Very Helpful! I called to get information on a custom Martin that I was considering purchasing that originally came from their shop. I was super impressed with the gentlemans knowledge and courteousness as the person who was selling the guitar was the exact opposite. Thank-you! I am so sorry Ive forgotten your name, but thank-you so much for your true kind and helpful spirit!
Beautiful shop!Stopped by to check out some guitars. When I showed up they already had the models I was interested in set up for playing. Had a tuner and picks available, and the guitars had fresh strings on them. I was told to let them know if I had any questions or wanted to check out any other instruments. After some back and forth between guitars, I decided on one of their custom Martin 000-15M. There was no rush or pressure. Definitely recommend checking this place out. Their stock is very impressive!Just make sure to set up an appointment in advance and let them know what models youre interested in.
I bought two high end guitars from Ted and the experience was wonderful. Very helpful and courteous. I’ll be back in the near future.
HORRIBLE. You would think during these times, if they are really interested in doing business, they would take care of inquiries. Yet, after contacting them via Reverb, email and phone, I just got the not-so-friendly runaround and no response. And gee, all I wanted to do was find out if they had a guitar in stock, if perhaps I could see it during their so called, showroom hours, and then buy. Wanted to buy locally but ended up ordering online from an out-of-state retailer. The guitar brand I bought from should be concerned a place like this doesnt give a damn if they get customers or not.
Just bought the Martin guitar of my lifetime from the very nice couple who run this shop. Took me some time to set up an appointment, as their in-store hours are limited (they do most of their business by mail) and I work full-time.When I finally made it in, they let me play the guitars I was interested in. Low-pressure sales situation. Still can’t believe the deal I got on this brand new Martin. They know a ton about the brands they carry. They walked me through registering the warranty with Martin, which I did as soon as I got home. I am thrilled to own this guitar and can’t thank LA Guitar Sales enough. Highly recommend doing business with them.
LA Guitar Sales is a fantastic shop. Its small and tucked out of the way but it has a lot of great stock.The owners are both fantastic people who treat their costumers well. Ted took a good hour of his time to just chat about guitars and the industry with me while I tried some out. There is no high pressure sales tactic going on and they genuinely want to help costumers find the guitar that speaks to them.They have a fantastic range of composite (carbon fiber) guitars and a long history if expertise regarding them.Finally their prices are exceedingly fair compared to other shops.The is truely a gem of a guitar store.
New year 2019 brings a new guitar. I had a very pleasant exchange on a new Eastman guitar today January 2 with LA Guitar Sales. The presentation was my pick of two guitars of the same model. Played them both and made the decision with beautiful E1D. Price was agreed, warranty card, last check guitar check and off to casa Martinez. A very satisfied customer! Thank you!
Very reliable store. They did reasonable discount on cash payment I sent money from far away LA than they marked it as sold and about three weeks later my brother in law pick it up from the store. It was exactly what it is as I saw in their online store. My suggestion is just follow up their gear list in their online store and hit the bullseye. Reliable store and owners..
We love L.A. Guitar Sales!! They have served our family well for many years. The owners take excellent care of their huge guitar collection which includes new and used and if you have the opportunity to visit their shop on Sunset, you might get lost in there for several hours.
Awesome experience, super welcoming and professional service. We felt very comfortable and had a great time. Just remember to call ahead and make an appointment.
Ordered one of their custom shop Martins. They were a pleasure to deal with, answered all of my questions, and the guitar arrived safely without issue. Very happy with my new Martin.
Pleasant sales process and great experience for me, thus far. Purchased a guitar today received great information from them over the phone, which confirmed my decision. I plan to update this review later once my guitar has arrived.
Really like this place. I bought a new Martin D-18 here because theyre an authorized dealer, and gave me a great price. Headed back soon to buy my next new Martin. They dont work on guitars much so look elsewhere for lutherie work or setup. But for purchase, they cant be beat.
Nice store. Kind people. But, I came in and walked out with a guitar without anyone telling me that I wouldnt be able to return it - made me a one time customer for sure. Good luck.
Very knowledgeable staff