Not sure what the other people are complaining about. Came in for a DIY project and the guy at the counter was very helpful.

This is not a place for the DIYer. I stood at the counter for 5 minutes before I was acknowledged by anyone. About 3 minutes later someone asked me what I needed, I explained my situation and was met with a blank stare. Another customer gave me some info and was infinitely more helpful than the clerk. Unless youre an actual plumber, go somewhere else.

Its ok

If you are an actual plumber. I’m sure this place is great. But if you are an average person trying to do DIY. Then I would go elsewhere. Don’t expect the staff to help you. No greeting from staff. Was told they don’t have what I’m looking for despite the fact that I provided pictures and a clear explanation of my common plumbing project. It was quite clear that the man helping me just wanted me to leave and didn’t want to be bothered with helping waiting customers (I wasn’t the only one). He didn’t even offer to go grab someone who might be more of assistance with my needs. Such a shame.

Hector and his crew theyre very helpfulI always find what I need for plumbingErnie Adan Raul Kenneth Juan JaimeFrank very knowledgeable people the best store

Its easier to say I cant help you rather than answer some questions, but makes for poor customer service. I wanted to give my $ to a local place who asp might be able to better answer my questions, but I got more help and information from Lowes and Home Depot. Dont bother going here.

As another reviewer said on here, it would just be easier had they told me they dont want to help me rather than give me the run around on the phone. The manager Hector, truely lacks customer service skills and doesnt care if insults his customers and their intellect . He couldnt be direct with me which I dont understand what the difficultly in that is. Very frustrating. Anyway, try Ferguson instead, at least they try to help you out.

Open late and always happy to assist with any issues and special projects .

Always quality service from all staff friendly and willing to help make us plumbers jobs easier by stocking all of our plumbing needs

Best supply house in Hollywood

Very polite good service

Always have good customer service

Jaime, Kenneth and chavez are the best.

Great people great service

Very good service

A professional store for pros

Good costumer service

Everything you need in plumbing is here

Great place

They got my back

Just