Leaving Los Angeles for a little bit to Atlanta and left stuff equivalent to a one bed one bath apartment 650 ft without sofas and I never have trouble here. They have always been available during their business hours and have called me if there were any problems which happened once on a second unit I rented for one month left empty that wasnt needed on my end.
Easy move-in process. Easy access to your storage unit. Student discount first 2 months 50% off honored. Happy will first impressions.
LA Self Storage were fantastic - Lily and her team went above and beyond and really helped us out when we needed some assistance. I would highly recommend them and will definitely use them again.
This place was very helpful to me, while being in, (Los Angeless Downtown) the Compassionate nature andhelpfulness for the Disabled people was truly Devine!
Storage unit located DTLA. Nothing fancy, just a run of the mill storage location.
Clean, nice and friendly staff super professionals
Very clean facility. Staff was helpful and took to explain dos, dont and fees. I received copies of all documentation.
All right, but the COVID - adjusted hours are quite inconvenient. And then there are the price hikes!
This storage facility is clean and well organized and management is friendly. Parking is available and the office is in the garage. I rented a unit there for about a year and I recommend this facility if you are looking for a reasonablely priced storage. During move-in you have access to a moving truck. Check with management when you call.
Secure elevator pass needed, clean and sanitary, storage space units in three different sizes starting just over $150.
Pros: Clean facility, good value, security, and very very friendly staffFacility has external gates that are only open during storage hours followed by gates and security locked elevators- you are given a code and you can only access your floor.Staff are very friendly and willing to help in any way possible. I cant say enough good things about them- if you need a storage, stop by and see it for yourself. Joe is great!Value: their pricing i believe is on par with the market rate, they do offer specials so it doesnt hurt to ask. But with all that you get, I think this place is worth it.Con: cant think of anyOverall, when I was searching for a storage, I called around for rates and availability. There were some that were nationally ran where the call center was in some other state and their sole goal was to make the sales. When I called Los Angeles Self Storage, someone actually picked up the call, gave me the breakdown, provided me with directions and when I got there, they walked around to show me the storage itself. Everything went very smoothly and on-site staff were on point with their customer service. All this was actually at a lower monthly rate than other places I called. So, they definitely earn 5 stars and I hope you will check it out for yourself!
Got there at before 8 am and they didnt open till 9.
Safe location
Love this storage unit! I keep all my event equipment here for my job, so Im in and out at least twice a week. Joe and everyone else who works here are always super friendly and helpful. I have never had any trouble being able to pull my car right in to load and unload. Its also very clean inside as well. The location is super convenient because I can hop right on the highway to head to events or hop right off on my way back to unload. Thank you, Joe!
Friendly staff, great service, clean facility & good rates. I’m very happy to have found it.
I stored my belongings at LA Self Store for almost 10 years while living and working around the world. The store was very clean and safe. The staff always courteous, responsive and helpful. Overall, a great location, facility, staff and experience. And good pricing for a downtown store as well. Highly recommended. I only moved out because Ive relocated to Canada and now have the desire to reengage with our many great memorable pieces, a few luxuries and the wonderful reunion with vintage clothing in store. THANKS !
I am very impressed with this storage facility. It is clean, has easy access from car to unit. Joe the manager & Otto give expert & friendly help. Great prices for a city storage facility. Good location for Los Angeles City area. It feels safe to me, with their use of codes & the layout. There is lots of parking & plenty trolleys . In my estimation, they are simply really good at what they do, down to the details. I am happy that I came to this place. They get 5 stars +.
I just completed a move to LA Self Storage and had a great experience! This was my first time doing storage ever so I naturally had a lot of questions but Tony was extremely patient with addressing my concerns as well as showing me different options. I highly recommend LA Self Storage - ask for Tony!
Really well run storage facility. I like that you have to punch in a code so it will only take you to your floor of your storage. We have had issues when our card on file expires or the bank issues a new one and they have always been great at handling that as well.
Ive been storing here for over eight years and I have always had great service. The staff is always very friendly and very helpful. The best part about this place is Im able to send and receive my inventory through FedEx and feel safe about leaving my items to be picked up.
Love it and sucure
I have been a customer of Los Angeles self storage for the past four years I believe. The manager Joe as well as the entire staff are extremely professional understanding and compassionate people who understand the needs of their customers I would highly recommend anyone to come to the storage unit and know that your stuff would be safe and secure. If I could give more than five stars I would.
I called other storage facilities in LA before renting a space here. They were dishonest and unreliable. I found LA Storage to be the lowest price while offering the best customer service. I am particularly impressed with Joe, the site manager. If you are looking for a safe, clean, fair priced storage, look no further.
I’ve been storing at Los Angeles Self Storage over 3 years. The people that work there have always been friendly and helpful. Close to downtown, climate controlled floors and prices arent bad. Also a good view from upper floors.
The people from the office doesnt have what is called a GOOD CUSTOMER SERVICE I always say IF YOU DONT LIKE YOUR JOB JUST LET OTHER PEOPLE DO IT FOR YOU AND MOVE ON to that one job you really like but you dont need to be rude and disrespectful to anyone
Joe and his team are top notch and very professional. They helped me out a lot and made my life a lot easier. Getting in and out is easy. Couldnt imagine renting space anywhere else near downtown.
I had a great experience at LA Self Storage. Lily and Joe went out of their way to help me during a difficult move. The facility is kept clean at all times and I had easy access to my unit. I highly recommend Los Angeles Self Storage to all my friends and family.-C. Bourne
Hi, my name is James Campbell and I have been a tenant at L.A.S.S. for the last three and a half years and it is to my finding that their staff are very professional and really down to earth people that can handle almost any situation that might occur. I cant explain the relaxing environment at lass as well the comforting music that comes along with the deal. What a deal! Keep the great work up!
12/10 Best Storage Ever. Friendly, accommodating, bright and clean. They even played new wave on the radio the entire five hours I was there. Highly recommend.
We have a few storages in this building and one of them is the biggest one they have, approximately 2862 sq ft which is really great. we have been storing there for over 4 years now. we need to go in and out a lot of times due to the nature of our business and it works perfect for us as the units have very easy access. they people working there are also very accommodating. i wonder ld highly recommend this place.
Always Good. Solid.
The prices are lower than the competitors and they offer many great deals. Free moving truck with dolly, major discounts for students, and some units even come with a free lock! So convenient
They have a truck and a driver provided to you for move in!!! Joe is the best provided everything I needed for move in! Easy and painless moving IS my kind of moving! Use them they are the BEST!
Great staff..Lily the manager is very helpful..
Review not ready
Employees at LASS are very friendly, Ive been with LASS for 5 yrs the place and storage units are a bit pricey but worth moving your stuff in...thank you to the owner and employees at LASS.
The location, maintenance, and management of the property are excellent. All of the staff are friendly and helpful and the rates are fair, especially the free extra month if you pay once a year.
Great storage place, very clean, climate controlled and safe. Excellent staff, manager is very knowledgeable and helpful. Would definitely recommend this place for storage.
Great storage facility in downtown LA. Facility open only when office staff is on-site.
They were very helpful when we moved our parents into a smaller place while they decided which things they were going to keep long term
Really good service. Good building good crew
I have stored my goods at this location for over 7years and have always felt safe and the place is clean. Great staff!
Great business with fantastic location and wonderful customer service.I would recommend Los Angeles Self Storage very highly!
Great location, professional staff. Easy parking
Clean, professional, attractive pricing, free truck and driver provided for move in.
Sarahi and Katrina are the best people here they have great service ! And always take care of you ! Good and clean property love it !
The best storage in LA. The people are friendly, especially Joe.Comfortable setting and plenty of parking
The best and friendly storage location I have had. I been a customer with them for 5yrs now
Really clean and convenient if you live near by.
The business hours are not great but the Staff sure is. Best Storage in DTLA!
Nice people always helpful.
Facilities clean the employees are friendly Compared To the self storage the personal that work over there are so rude The elevator never working.
Friendly staff, plenty of parking, I dont know about the storage, the building is huge, right by the freeway and downtown LA; I go there to buy boxes, they have many sizes.
Great good clean place
Joe and his team always come through for me.
Great clean storage
Great storage.
Really clean!
Not too expensive
Love this place!
Price guarantee I dig it
Over priced
They waived my late fee!
Lot of storage
Great
Clean facilities and friendly staff!!
I rent ai and it is a very safe and quiet place, congratulations.
Excellent place, friendly employees and very clean the place keep it up.
The attention from the beginning was very kind in offering different storage as well as the explanation of the contract and the conditions of the rent.Very friendly in your service.
It is a safe place, with air conditioning and has many spaces of different sizes and with affordable prices and is open to the public all year, except on holidays.
Nice place