Barb was very helpful from start to finish ! I love the sectional and shockingly so does my husband. He originally didn’t want a new couch, and after two horrible experiences with the first two companies this year (multiple delays, furniture delivered broken), he was getting very annoyed with the whole process and just wanted to give up on getting a new couch. When it arrived he said how much he loved it and thanked me for insisting we order it— what a difference a nice sofa and good company makes! We were given an estimated ETA of 4-6 weeks (more than reasonable for a custom sectional), but it arrived in just 2.5-- talk about exceeding our expectations!Their customer service, production time and product quality has we looking forward to ordering from them again. Thanks Barb and Harvest! Wish I would have skipped Pottery Barn and went to them from the get-go!

What a fabulous experience!Ordered the Armstrong couch and when it came, the cushions were not as I imagined they would be. Shawn was fantastic with me! She said they would cover the cost of making it right. She didn’t have to do that, because it was my designer that failed to catch the mistake... And when the cushions came back still not quite right, they did them again!My couch is so fabulous!! Found four chairs for our table, too. Happy to do business with a store where I can see the products and the quality up front.Love this store, and the products!

Love this store! Besides the beautiful selection of unique pieces the people are AMAZING! Shawn helped me pick out a few things that are perfect!

The worst service. After spending a lot of money here Im blown away by how rude one particular staff member is. I almost bought a $1400 item and the woman was so rude I ended up walking out of the store. Disgusting!

A cool place for furniture shopping - has a lot of rusting and vintage modern elements.

Very high quality boutique furniture store w excellent service

Nice place for all kinds of furniture, a bit on the expensive side, but typical for Los Gatos.

Wonderful shop.

Dog friendly!