From the moment we walked into the show room, We were treated like very important customers. From our sales person, Rey Martinez, to the business manager, Larry Bousbaa, each person was attentive to our needs and expressed desire to make the transaction an enjoyable one. The most important thing we noticed was their respect for Brian Kelly. They were praising him and his philosophy on the dealership. Brian cares about his employees and his customers…that is what we came away with.I would recommend any Kelly dealership if service and fairness is important to you!!

Great service department & sales. I bought a new car last month through salesperson Josh. Although it is difficult to purchase a new car due to the recent semiconductor shortage, this place has more stock than any nearby Jeep dealers. The process of purchasing the vehicle went very well due to Josh.My new car started making unpleasant noises a few days after I bought it. A little waiting period was required, but the service advisor Colby made an effort to quickly deal with the issue of my car. He frequently kept me informed of the progress of the repairs over the phone during the repair process.In my experience, its difficult to find out the cause of noise coming from a car in a repair shop. Surprisingly, Kelly Jeeps service team solved the noise issue. The technician Jonathan who repaired my car tried to solve the issue of my car. He consulted and shared his opinion with me to find out more about the cause of the noise.Kelly Jeep is not located close to my house, but I will visit next time for maintenance, because I trust the service team and their facilities are very nice environment.

I went into the Jeep to buy out my lease - leasing through Ally Bank. For context, Ally conducts zero transaction w the customer - everything has to be done through “any” dealership. Since I leased my car 3 years ago at Kelly and had a good experience, I went back. The finance rep (Frank?) was already upset to have to work w this particular bank before even starting the transaction. He then called the bank and was annoyed with the questions he was getting asked (the bank double checks that the dealership isn’t buying this car themselves in order to resell, and his response would be “I JUST told you, …”) and from then on he was extremely disrespectful and unprofessional with me. He did not want to answer my questions, stating “that’s just how it works” and rolling his eyes for every question I asked. He directly insulted me numerous times, actually yelling about how “difficult” I am, how I was ruining his day, and letting me know that “Mr. Kelly is doing you a favor here” by sending the bank the money for the buyout, *as if I wasn’t going to pay for the car (which I did, in cash). In the beginning of the conversation I asked if the buyout would be what was in my contract, and he told me “maybe not, there are other fees”, very vaguely. At one point in our conversation he simply got up and turned his back to me and walked out, and returned with Brian Kelly. While Brian Kelly was able to answer my questions, he did not apologize for his employee’s behavior. As a woman/mom, I would NOT recommend this dealership. The entire interaction was conducted as if I was being called to “take it outside”. It was entirely confrontational, from beginning to end, and I was physically shaking as a result. Had I not had a tight timeline (my lease is up at the end of the month) and be an extremely busy professional mom, I would have gone elsewhere.

I would like to say that it was a very very good experience at Kelly Jeep!!Not only were the sales people very professional, everyone is very professional, patient and caring to ones needs. Our buddy Jared did an awesome job! He answered every question we had and he was very patient and thorough with his explanations of everything about the car!!! Im so pleased to give this review to a great Jared! Thank you so much from me Pedro and my family.!We feel safe thank you.!!!

I guess Ill start this review by stating that Kelly Jeep was the ONLY dealership in the area selling a Grand Cherokee L UNDER MSRP. I bought my Jeep, and less than a mile down the road a huge alert popped up telling me to service the air suspension immediately. Kelly Jeep took it back, spent the next 24 hours figuring it out, and delivered it to my driveway. I cant fault Kelly for a Jeep manufacturing problem, but i can commend them for fixing it within 24 hours and delivering to me to save me another trip. But I want to focus my review on my salesperson, Kevin Gonzalez. I am a knowledgeable person when it comes to cars. I do my homework, I research the options, and I typically know exactly what I want. It irritates me when I know more than the salesperson. This was absolutely NOT the case with Kevin. He was able to answers any and all questions that I had about the vehicle, and did so with utmost respect. If anyone wants a salesperson that actually knows what they are talking about, I HIGHLY recommend seeking out Kevin Gonzalez at Kelly Jeep.

Called, ready to come in and purchase a brand new 2021 Jeep and was told “don”t bother”, we are selling only to our local market. What does that even mean? We live in Wells Maine for 5 months of the year. It’s garaged in New Hampshire for the winter and we would get it serviced at the dealership in MA. We wanted to to be registered in FL where our other home is located. And we have a beautiful Jeep to trade-in that would give them a resale opportunity. You’re right, “I won’t bother”.

Kelly Jeep in Lynnfield is always a pleasure to deal with. This is our 2nd car weve purchased through them. The staff is super friendly and efficient at their jobs. The dealership is always clean and bright and welcoming.I do not enjoy the buy a new car process and they made it super easy.We will be back for sure!

I’ve had my jeep for almost 7 years and therefore have had a lot of oil changes. My experience with Kelly Jeep in Lynnfield was by far the best service experience I’ve ever had. Everyone in the dealership was super friendly and helpful; they even washed my car after changing the oil and rotating the tires! Will definitely be back!

I was ask if I had an appointment, I say no.I added that I tried to make an appointment and was told it was not need it. Service man said, I am just asking. Then tells me that it will take about one hour and half. I was ask if anything else was needed to be done to the car, I say just the oil change and requested a report on the brakes wear and tires. Service man recommended a tire rotation! I say it was already done not to long ago. Service man highly recommended I say it was no need for it only oil change… I waited in the waiting area and sure enough service man came to me and ask again about the tires rotation, I say only oil change. I never got any report on the brakes wear and tire wear request. Also they didn’t like when I presented a coupon from my email from your dealership. Made look as if it was brain surgery to accepted.. much more I can add but no need for it.. I am sure if I had accepted his tires rotation I would probably being treated different.

I was very pleased with the service I received from Kevin Fernandez. He was most helpful as I made my purchase of a 2018 Jeep Compass. Thank you

I had a phenomenal experience with Kelly all because of Larry Bousbaa. I went to complete my lease buyout and he was so kind, patient, (so so patient) and personable. Not only did I leave happy. I felt like I just visited a friend. He was the business manager. I would absolutely highly recommend Kelly specifically for the smooth easy process. I actually had to come back and make a major change to my contract ( my fault.) Any other sales person would have been understandably irritated. But he acted like it was nothing at all. Thanks Larry!

I had an awesome experience purchasing my 2021 Jeep Grand Cherokee L. Jason and Tim were super helpful and worked well with me to get the best deal. Very professional respectful and informative. I had been shopping for 3 days before that & I’m glad they were able to make me happy! Thank you!

Ernst is the man! He was super kind, respectful and was very helpful with my experience here when it came to trading in my jeep. He helped me figure out exactly what I was looking for when I told him what my needs were. Came by just to look and see what they had but I ended up leaving with a new car the very next day! Very satisfied with the service here. If you’re looking for someone with patience and actually wants to help you out, go see Ernst!! Thanks again :)

Overall 10/10 experience at Kelly Jeep! They made the process of car buying smooth and simple. Niko and Rey were especially helpful during the experience. They were very knowledgeable on each vehicle and went out of their way to go above and beyond to make sure I was happy with my purchase. If you want an easy going experience with sales people who want to build a relationship and not just sell you a vehicle, go to this location and ask for them. You won’t be disappointed.

My service associate Reece Turansky was great to deal with he was polite, professional and kept me updated on the status of my.

Chad and Tim at Kelly Jeep were fantastic. The dealership was very clean and new. They gave me an upfront price on a Jeep Gladiator and answered all of my question honestly and completely. It was refreshing to see the dealership offer upfront pricing and transparency during Covid when some dealerships are inflating prices and taking advantage of the market. Despite living in a different state, Chad made every effort and delivered the Gladiator to my house. I would recommend shopping at Kelly Jeep to anyone in the market.

So clean, so quick. Had my car inspected and while I waited I enjoyed a free hot chocolate with a shot of espresso. As I waited staff walked by and they were so nice!

The salesman (Pholy) was amazing and he helped me with everything, great experience!

Jhonn P. was knowledgeable, welcoming, and made this process seamless for me. His honesty and expertise are unmatched anywhere else. If you’re contemplating this dealership, here is your sign to GO VISIT. Everyone was extremely helpful and friendly. Niko is another knowledgeable expertise who was helpful when it came time to trade in my car. THANK YOU KELLY JEEP!!!

Very professional and efficient service from Scott Lassiter! Was able to purchase a 2019 Certified Jeep Cherokee for a great deal and even better service. Thanks again, Scott!!

Look, buying a car is always going to bring new lessons and confusions. I end up learning something new every time I get another car. Kelly has consistently tried to help navigate the complex process of buying it leasing a car. If you are thinking complex? I didnt have any trouble getting a car. Then you are likely paying too much.

I had a wonderful experience with Kelly Jeep & would highly recommend them. Their showroom is new & offers a positive & professional vibe as soon as you walk in. Their staff is friendly, kind, professional & upbeat. My buying experience was easy & painless. I was in & out in no time at all. I look forward to building a relationship with this Jeep dealership & their staff!

Super quick and painless process. I called ahead knowing exactly what I wanted and left with my purchase complete. Jared and the finance dept worked with me to get the deal I wanted, and am super happy with my new car. Thanks Kelly Jeep!!!

Purchasing the vehicle was great. After receiving my first service, I was surprised the service center doesn’t book appointments and also doesn’t even shake out a floor mat - never mind vacuum. For how much Jeeps cost, you think you’d get a higher level of service. They’re certainly not short of people there. Maybe I’m just used to the treatment we get at BMW.

This is quite possibly the worst service experience I’ve ever had at a car dealership (and that’s saying a lot). I would give zero stars if I could. We brought my son’s Jeep in to Kelly Jeep with a broken visor and a sky top roof that wasn’t closing tightly. After five days of dealing with a rude and unhelpful service advisor, Reese, who continuously told us the roof issue was still being diagnosed, and the visor was back ordered, we decided to pick up the car and move on. I drove the car 14 hours to North Carolina to my son’s college with an extremely noisy and most likely unsafe roof that wouldn’t close correctly. Once in NC, I dropped the car off at Cox Chrysler Dodge Jeep in Burlington. They fixed the roof issue (all it needed was a bolt!) in a matter of a few hours and replaced the broken visor!!! Amazing!! Kelly Jeep is supposed to be the largest dealership in the country and they couldn’t put a bolt on a roof. Stay away from Kelly. Bigger doesn’t always mean better….

Kelly Jeep was phenomenal when purchasing our jeep today. Rey was excellent and took the time to help us with our choices. Highly recommend!

I wish there was a 0 stars option. This was the worst experience I’ve ever had at a car dealership. In August I noticed 2 lights on the dash that seemed abnormal. I called the dealership and they didn’t have an appointment for a month and a half. The car was still running fine so I waited for my appointment. I brought the car in and it was $170 upfront to figure out what was even wrong with the car. Then they had the car for 2 days until they could actually tell me what was wrong with it. I agreed to pay $400 to fix the part. Then my mom went to pick the car up the next day, they said they locked the keys in the car. She didn’t have a spare so she paid $40 for a dummy key. Only to realize the keys weren’t even locked in the car like they said. The staff was incredibly rude and dismissive of her. Especially the front desk staff. Then when they finally find the keys INSIDE, she goes to turn the car on and it was having the exact same problem. They didn’t fix a single thing. Then after asking what the problem was they said they didn’t know. So basically I spent $500 for no answers and a broken car. Not even offering to refund any of my money. Jeep Kelly is overpriced and a waste of my time.

Brought my new jeep in early for first oil change. Later that day I noticed oil dripping on ground. Brought it to nearest local shop and found oil spilled from top of engine all over and in every crevice of my brand new truck! I brought my jeep into the dealer for it to come back in better shape than it went in and I got it back In much worse. Even after cleaning oil as best as possible I will have oil residue all over new engine. Simply unacceptable.

The Kelly Team provides OUTSTANDING SERVICE!! They keep you updated of every step of their process when servicing your vehicle. Special thanks to Reise and Melina for consistently providing stellar customer service. A great team!!

We were able to work with Steve Sullivan and I have nothing but positive things to say! Really looking forward to using these guys for all our future jeep needs. Highly recommend

Please note that my experiences at Kelly Jeep in Lynnfield have been characterized by the courtesy, excellence and professionalism consistently demonstrated by the dealership and its entire staff. Including and in particular its upper level management.

Awesome experience! Great assistance and Scott was very helpful and provided wonderful customer service! Overall A+ service! Im totally happy with my new Vehicle! Thank you so much!

The team at Kelly were very helpful and made what was a fair amount of time spent at the dealership pretty painless. Everyone was very nice and straightforward to deal with and made sure all my questions were answered. They regularly asked if I needed anything and requested feedback on how the experience could have possibly been improved, doing so even before the deal was completed. They truly appreciate their customers and look to keep the car buying process as enjoyable as possible. My product specialist, Pholy, was fantastic and someone I’d recommend working with next time you you are looking to buy a car here.

I had the best EXPERIENCE 👌dealing with EMMANUEL NOEL AND NIKOS O.CHERRY ..HAPPY ..KNOWLEDGEABLE..AND NOT NOT PUSHY.THE DETAILING WAS DONE TO PERFECTION..AND THE GENTLEMAN WHO DEALS WITH THE TRANSFER OF TRADE IN WAS SO NICE AND PERSONABLE. I CANNOT SAY ENOUGH ABOUT THESE THREE MEN ...AND ALSO THE GENTLEMAN WHO SPENT TIME ON THE PHONE WITH THE BANKS..THANK YOU ALL. I WAS VERY LUCKY TO MEET AND DEAL WITH ALL FOUR MEN.AND TIM..I DIDNT FORGET YOU. TIM SPENT HIS TIME KEEPING IN TOUCH WITH AND LETTING ME KNOW ABOUT DEALS COMING UP!!!!KELLY JEEP CORP. IS MIGHTY LUCKY TO HAVE YOU ALL!!!MY NAME IS ELECTRA LEMBESIS AND THIS IS MY FOURTH JEEP 🚙FROM KELLY

Parts!! Parts!! Parts!! These guys know their parts. Great stock and greatknowledge of where they are and how long to get them. Kelly Jeep ChryslerParts Dept. keeps my business flowing and keeps my deliveries of completed repairs on time. If your not using them Ill see you in my rear view mirror. Great Job Guys, Excellent Effort Every Day John and Bob @ Patriot AB

What a great experience, shopping for cars is usually a pain. This time it honestly felt different. I worked with Nico and Ernest I highly recommend asking for them if you want to deal with someone that will definitely go to extra mile for you. They gave me great advice on how to get rid of my old car definitely saved me at least $1,000. I was honestly shocked by the whole experience!

Kelly Jeep is great. They gave me tremendous service. I will be a customer for life . They are professional, honest and friendly. They got me back in my Jeep, fast. And the Jeep was spotless when I picked it up. Extremely satisfied.

Ernst was a very good and nice salesperson to work with. He helped me pick the right Jeep for me that suited my needs. Highly recommend having Ernst as your sales person ! Alex was also very helpful. Overall great customer service!

I had such a great experience purchasing my first Jeep! Pholy was an amazing sales rep and made us feel empowered and comfortable with our decisions. He was very kind and patient. I would love to buy another car from him when the time comes! 10/10 will be recommending him to any friend I know that’s looking for a Jeep!!

Kelly Jeep makes service to your vehicle such a great experience which is unlike any other dealership I have ever gone to. Robert and Reisse are true professionals and take the time to fully explain each and every issue. I can’t say I hope I see them again soon, but if I had to I feel 100% confident in the service department to help me!

If youre looking for a fabulous new car purchase experience, this is the place to go. Our sales specialist, Steve Sirois, was absolutely fantastic. He was the consummate professional and did everything possible to make sure we were happy from start to finish. Steve took pride in every aspect of the sale including the very extensive and helpful vehicle orientation that he gave us when he personally delivered the car. We drove quite a distance to purchase this vehicle but because of how well Steve treated us, we will be returning in the future for our next Jeep. Also, a shout out to Niko, the sales manager who initiated the process when his sales staff was busy and guided this sale to completion.

I am a repeat customer. I have always had every question answered correctly, always have patience with anything I needed. Their customer service does not end once you buy a new vehicle, through out the entire ownership is alway A+ service. They make shopping for a big decision easy breezy!!

I like bringing my Jeep here. The staff are friendly, helpful and make sure you understand the process from start to finish. I am also super happy that Kelly Jeep dealer is now doing state inspection. Two thumbs up 👍 😃👍

Under promised and over delivered. Hard workers dedicated to efficient and effective customer service. Fantastic experience and the car is running like a GEM. Highly recommended for Jeep car service!

The process of buying a car at Kelly Jeep was the easiest and most pleasant car buying experience we ever had. Our sales associate Chad was professional and listened to what we were looking for and wanted in our new Cherokee.We will definitely be recommending Kelly to our friends and family.

Fast, friendly, easy to schedule appointments online.

Kelly Jeep is absolutely wonderful. They got an appointment for me very quickly. They were extremely courteous and kept me appraised of the work they were doing. I cant say enough good things about Kelly Jeep. Its a wonderful dealership to work with.Dolores Salerno

Wonderful customer service. They had the car I wanted and made my experience very pleasant as well as expedited my purchase. I would highly recommend Kelly Jeep.

This dealership needs to work on Service skills. I called about getting service, but had a few questions about what issues I was experiencing before scheduling. They charge $159 an hour for labor costs. But when you call with a question about issues your car is having to make an appointment, instead of putting you on the phone with anyone who is slightly knowledgeable about cars, you only get the receptionist.Not even the service manager is willing to get on the phone for a minute to answer a question and make you feel comfortable about scheduling a service appointment. Why would they? When you can just sign a blank check to them for hours of service. I was told to make an appointment if I want to ask a question. Not an honest business here. Look elsewhere for an honest mechanic for your jeep.

It took months to get a part for a brand new jeep! Then I did the leg work to see if it was in. After figuring out that the part arrived I had to wait another 2 weeks for an appointment. Finally after 4 days and waiting for a call back for 4 hours my jeep was ready( ya no kidding you must of processed the paperwork since the rental hold was gone). Go to get my jeeep and no one knows wheee it is! Love my jeep hate this service department always get brushed off.

Great team, great experience. John (product specialist) Rob (finance) made everything easy and got me exactly what I wanted. I would recommend them and Kelly to anyone looking for a Jeep.

Great Experience. I visited the dealer in February to look for a Rubicon I had seen on their website, and Janet was our sale rep. We test drove 2 vehicles we were interested in, but ended up ordering a custom one. Janet was very attentive, and helpful throughout the whole process. Everyone involved in the buying process was great, and by mid April I was driving my new car home. Will definitely be coming back :)

Kelly staff are Easy to work with. The process was quick and easy.

The staff was very helpful, Reise Turransky was very helpful and kept me informed. He was extremely professional and very easy to work with. He gave me a loaner while they repaired my vehicle.Thank you Kelly Jeep u made it easy

I bought 2 jeeps from Kelly jeep and both time were excellent experiences if your in the market for a jeep I would only recommend going to Kelly jeep sale agent Rey was great never pushed anything I didnt want and stayed late so I could pick up my jeep if I could give more stars I would

1 went to Kelly Jeep because I had a tire that was losing air. Even though I didnt have an appointment, they took me right away. The service advisor, Reise, was wonderful. My tire was repaired quickly. I highly recommend both Kelly Jeep sales and service. They treat their customers like they r #1 !!

My experience was made much better thanks to my sales rep Pholy Meng. I requested a sales rep that was friendly, knowledgeable but most of all patient. Pholy was all that and more! I’m very happy with my purchase and the overall customer experience with Kelly Jeep. If you’re in the market to purchase a car, Pholy is your sales rep and Kelly Jeep is the place to go.

Bought my Hybrid Van here a few years ago. Every time Ive been back everyone has always been extremely helpful. Their service department has been great.Watched an exchange yesterday where a random customer was yelling at the only service agent, threatening to call Mr. Kelly. The agent was polite under pressure dealing with an angry customer who was clearly having a male Karen moment.

This 5 star review goes to Rob from service. I have had my car serviced several times in the past years and for various reasons, I can only speak great things of Rob and his attentiveness to assure every issue I have mentioned is fully addressed in a timely manner and precisely. Rob is an asset to this dealership, truly.

Excellent service - Kevin Gonzalez took excellent care of us, ordered the custom Wrangler that we wanted, and kept us “in the know” throughout the whole process. Phenomenal experience all around.

Very simple transaction, pulled into the drive through line. Waited on right away and out of there within the quoted time.

Emmanuel Noel, our sales person, was phenomenal!! He was very knowledgeable and courteous, went above and beyond to make sure we understood everything...Thank you!!😊

The entire experience was awesome, it was a nice and easy process from picking up our Jeep to finance, Steve and Connor made the process flawless. Thank you.

My experience with Josh here was amazing! I came in not being sure of what I wanted, I test drove a Cherokee and didn’t feel comfortable in it. I told Josh I wanted something with more room for our growing family and he let me test drive the Grand Cherokee... in 3 days, I left with a 2021 Grand Cherokee and I couldn’t be any more happier about it! He answered all my questions regarding financing, he gave me car insurance guidance, and most importantly, he let me chose what was best for me. I have never experienced such great customer service before!!

Chad, Scott and Nico were all extremely helpful. They made the car leasing process extremely easy and as quick as possible for me.

Andrew the GM was very accommodating and got my car done fast!

Friendly service also help me get the car I wanted

Absolutely the best team of professionals I have ever come across. The anacronym Together Everyone Archives More fits this spirited team like the family they claim to be. From Meeghan to Robert, I was given the respect a customer enjoys. THANK YOU...

I had rear brake pads and disk to be change on my jeep. I walked in spoke with Rob service adviser asked him if he have availability to do the work.Rob start looking if he had parts and mechanic available. Rob did a great job so the repair can be done at that moment.

Hello, I had a warranty issue that dragged on for 2 months. The extended warranty company was difficult, BUT Rob Lepke and Kelly jeep were top notch in their approach!! Rob is as devoted a service advisor as I have ever dealt with. PERIOD! He had my back at every turn and went far and beyond what was expected. I highly recommend Rob and the team at Kelly Jeep!Marty C.

Great customer service. Hands down I would take the 45min drive there again. Josh was very nice, answered all of our questions, great communication. Definitely got what we wanted and more. Would refer anyone who’s looking for a used or new vehicle to go there. All employees are very nice

I had a great experience here! I worked with Josh E. and he was very patient with all my questions! He made sure I understood everything we went over and went over my Jeeps repairs, car fax, and features in detail with me. The process was quick, and I was driving my new Jeep in less than 24 hours! I definitely recommend buying from Kelly Jeep! Awesome customer service.

I always have my Jeeps serviced here! Customer service is on point. Robert Lepke, the service advisor was very kind, helpful, and I feel my car was taken care of in a timely manner. Also, the courtesy wash was appreciated so much as my car was covered in pollen.

Great experience with the service team on a transfer case replacement, will absolutely return for continued quality maintenance on our Grand Cherokee.

Came in for a repair of my old Jeep which they fit 2 years ago and love with a brand new car best experience ever

I have now leased 3 Vehicles from Kelly Jeep Chrysler and each experience has been excellent, from the salesman to the business manager all things smooth sailing.

It was a fantastic buying experience! Yamen was a pleasure to work with and I would highly recommend Kelly Jeep Chrysler to anybody looking for a new vehicle at a great price!

The service department is always great to work with, addresses my concerns about my vehicle, and communicates effectively.

Very good and responsive. Made a good deal. 2nd time we shopped here

Such an amazing experience at Kelly Jeep Chrysler! Chad was by far the best sales man Ive dealt with when it comes time to buying a new vehicle. He went above and beyond to find me my perfect Jeep. He was extremely patient and never made the experience feel rushed or uncomfortable. He stayed late past dealership hours just to get me in my new Jeep the same day I signed. Overall an amazing experience from sales to business center. Highly recommend Chad and Kelly Jeep Chrysler for your next car purchase, you WONT leave unhappy!!

Five star service from Reese, exellent all the way.🤩

My sales person is Pholy Meng, he’s very patient answering many questions I had and never made me feel pressured. The whole purchase is smooth and the car is ready for pick up in a day :) very pleased!

The service was quick and professional. The surroundings were clean and comfortable.

At Kelly for my 1st Service and this place runs like a swiss watch. The level of professionalism and courtesy displayed are second to none. The Greeter Moses was professional and polite to say the least. The Service Manager Rob is on top of everything. The two of them have been out several times to keep me updated as to the status of my Service. Couldnt be happier. Thanks Kelly

Great atmosphere. Great salesmen and great managers. Got me exactly what I wanted for what I wanted to spend. Can’t ask for more than that

In life there are many tasks that you have to do that can be stressful and for me car buying is one of them. I contacted Ericka at Kelly Jeep and she made the process not only easy, but more importantly she took the stress out of it for me. She was a great listener and took the time to understand what I was looking for before providing me some suggestions. We arrived on a vehicle that worked for what I needed and Ericka went into “beast mode” in order to walk me through the process quickly and efficiently. Ericka went above and beyond to ensure my vehicle was perfect when I picked it up, even doing some additional cleaning on her own to ensure it met her expectations. If you are like me and don’t enjoy the car buying process or if you just want a great car buying experience, go see Ericka at Kelly Jeep!

Great experience working with Ernst Moise to get my lease! He was professional, personable and made the process easy.

Quick to sell you a vehicular, but when it comes to service very poor. My gladiator was making a knocking from the bed Sq week after I bought it and I got the simons paint protection. They just kept giving me the run around when I asked them to fix the paint problems and the issues with the bed. I had to crawl under the truck my self and tighten the bolts that hold the bed in place. SMH. Give them close to 60k for a truck and they can’t even tighten bolts for me. Horrible service.

Best car dealership on Route 1!! Reese is very professional and great to deal with. Beautiful renovations too!

Chad & Niko were superb with our purchase. They went out of there way when a purchase issue surfaced. They went above and beyond to solve the problem. I will definitely make my next car purchase with them. Integrity and commitment is a pledge and a promise with Kelly Jeep!

Megan was very helpful thank you so much.

Rodent chewed at wiring and caused damage with needed repair. Service provided me with a rental and then a loaner, both at no cost, for over two weeks as they were impacted and couldnt schedule me at the time needed. I was treated exceptionally well and appreciate the efforts made on my behalf. The technicians are superb. Melina was kind and understanding. and communicated with me frequently to keep me updated, and also attended to my insurance adjuster.My family has been doing business with the Kelly family since the early 80s. My most recent experience is a reminder why this relationship has been so enduring.

Justin our sales reb did an excellent job. He did everything to save us time, also polite, and knowledgeable. We did not like the operator directing us to the business office. I waited two hour to talk to someone in that department and continually told they were busy. I called every 10 minutes trying to reach someone to ask if I could wire the money and how to proceed with doing this, . I felt she became exasperated with me as well as I was with her. I finally told her at this rate I would cancel the car if I didn’t hear back in fifteen minutes. I heard back in that time frame ! I do not like any business not respecting time . If businesses are so busy they cannot deal with customers in a timely fashion, they shouldn’t be in business,

Josh was a very informative and professional salesman! Will definitely buy from here again. See you in a couple years for a trade in Josh!

Just got a new used 2019 Pathfinder at Kelly. Very pleasant experience. My sales agent Ernst was so nice to deal with. Friendly, laid back and professional. He and the finance manager went the extra mile to get me my new ride with minimal hassle and waiting. They lived up to their slogan “we make it easy”. Great price and got a great deal on extended warranty coverage, too which I never get, but it was so cheap, I took advantage. My wife and several others have also told me this dealership works hard to make the car buying experience quick and painless. They do really work hard to please the customer.

We couldn’t ask for a better salesperson, Ericka. She was very accommodating, friendly and honest. She went out of her way to assist us and it made the purchase that much easier.

Ericka was the absolute best to work with and really went above and beyond to help us find the perfect car and ensure top quality. We really appreciated how she kept us well informed along the way about timing and next steps. She made things so easy for us and never made us feel like she was just trying to make a sale. It was such a pleasure working with her, I plan on buying another car from her in the spring!

Excellent service.Did what they said they would do,Done in a timely manner.A+++

My experience with the Andrew, Alex, and their team at Kelly was by far the best I have ever had at a dealership. They went above and beyond to make sure I got exactly what I wanted for the fairest price I could find. Rob in finance got me a rate that was lower than the best one my bank could offer. I can’t say enough about how they treat you like family.

My experience at Kelly Jeep Chrysler in Lynnfield far exceeded my expectations! My sales rep Pholy Meng was ALWAYS on the ball, ALWAYS responsive and took care of EVERYTHING PERFECTLY!!