Everyone at Kelley Nissan lynnfield was nice, and knowledgeable. We were in and out in less than 3hrs. Our salesman Jason F. Was new but very helpful!!! The business manager Ray was great as well!! I could not be happier with our experience and our new vehicle!!!

I was nervous coming in but the staff is so incredibly nice, especially Luis Alicea. He took his time and made sure I got what I was looking for. Very laid back. He made me and my friend feel very comfortable. Jaime was great as well. Hes such a funny man! It was a very nice experience. Ill definitely recommend for my people to come here. Im going to miss them even if we only had a little bit of time together. Great people, great service. A+++

After a very long and very frustrating day of car shopping to replace my vehicle, that was flooded during the passing of Hurricane Ida, which included visits to 7 other dealerships, most of whom did not have anything to sell me that i would approve of, I met Corey at Kelly Nissan and I am happy that the meeting occurred. Corey showed me 5 cars after carefully listening to my requirements, This included 2 cars that I requested but were not appropriate for me, but included because he wanted to let me experience for myself what I needed to learn. He took his time even after I told him that I was interested in other vehicles at other dealerships and even held his offer while I looked at another dealership and returned to him. At no time was he pushy or demanding, beyond the occasional query to see if I needed anything. I wound up purchasing my car from Corey and I am so far extremely happy. I do recommend that if you are in the market for a vehicle and you like someone to listen to you and not stress you out, please see Corey at Kelly.

Although the car leasing industry has changed in the last 3 years (in favor of dealers), I still felt like I left with a great deal on my 2022 Pathfinder. It was a higher monthly payment than aIm used to, but overall a very positive experience. Josh Citron and the team over at Kelly Nissan were able to get me to switch my loyalty from a longtime dealership to earn my busines.

I would buy another vehicle in a heart beat from this dealer, Jamey went out of his way to get my wife and I the best deal we could get. Abed was our salesman and made sure the car was ready for delivery. It was a great pleasure doing business with Kelly, first time and not our last time. Thank all of you, happy wife,,,,, happy life 😆

Lou Royce Christophe and Ricardo were very easy and pleasant to deal with. And the other manager (dont remember his name) threw in a loaner!!! Was overall a good experience!!!!

Adriano was extremely helpful and went above and beyond for me. Adriano provided us with exceptional customer service! This is the second car we have leased through him and would recommend him time and time again!!!

Second time leasing from them and all I can say is “WOW”! Everyone there was extremely friendly and caring. Our salesman, Adriano, is absolutely WONDERFUL!! I can not say a bad thing about him. He truly understood what I was looking for and really worked with me on getting into an SUV that I not only loved but didn’t have to pay an arm and a leg for. I will absolutely lease/buy from them again.

My experience here was awesome. The person who assisted me spoke my primary language and explain the process very well. Every thing was done quickly and every time that I have a question he gave the answer.

It was a great experience. Brian Sosa assisted me from beginning to end and was very thorough in making sure I was satisfied.

I been leasing with Nissan for a few years and my experience is always good!! Lou helped me get the car I wanted and went above and beyond to help me with anything I needed!! Went through a little confusion in the end in getting my sticker and registration but Lou made sure everything was completed on time . Thank you Nissan 👍

Alex helped me with the whole car buying process and he was amazing! He was able to get me a great discount and was so patient with me while my husband and I made the decision to buy a car!

The people at Kelly Nissan are always the friendliest and most courteous people you’ll meet at any dealership

Very bad service, my husband and I went to buy a car and the seller told us that the same day we could go out with our new car and 15 days have passed and they still do not give us an answer as to when we can take our new car. The seller does not update us on how the process is going, they always give us a different excuse and they do not have a defined date of when we can take our car. very bad customer service.

Thank you for an amazing experience! It was so simple. I’m so happy with my purchase!

My sales person was very polite and patient. He went through ever aspect of the automobile. I would recommend anyone looking for a vehicle to purchase from Kelly Nissan of Lynnfield.

Everyone was very pleasant & professional - they always do a great job.

I dropped my car off to get an oil change a about 9 am on 5/25 and I left to go run some errands, and never received a call when my car was done. I waited till about 5 pm before I called and they had no idea as to the status of my car. A little ridiculous for just a simple oil change. I lease my car through Kelly Nissan and I have never been more disappointed in the overall service I have received from this location throughout the duration of my lease. I am looking forward to my lease ending and going with another dealership.

Great service. Laid back no pressure atmosphere. My salesman Tony along with Ben from financing were the greatest. Highly recommend this dealership to all who will appreciate a great car buying experience.

My experience at Kelly Nissan was great. The team there worked very well together to get everything done as quickly as possible. No hang ups at all.Thanks Team at Kelly

Tina is fantastic!!! Both of our vehicles needed substantial work. She was able to have a loaner for us as well as keeping us in the loop with regard to repair schedule.

There are some employees who are willing to listen and understand what you need and will find a solution however there are other employees who are miserable to speak with and do any business with. It’s unprofessional to provide little to no solutions to issues, and typically pass the buck to other employees which gets no where.It’s unfortunate that I will no longer do business with Kelly Nissan because I enjoy their vehicles and have been a proud owner of two different Nissan’s in the past five years.

I’m rating my sales person a 5 out of 5 because she was phenomenal in every category. Sarah was extremely knowledgeable about the vehicle.She was polite, and she gave the best Customer Service that I’ve gotten in a long time. She was there to show me all the bells and whistles in the Morano and she was very efficient.I have to bring my car back for them to install aSunroof and I hope that goes well because I be hear horror stories about sun roofs being installed after the fact. I also have to get a remote starter installed in about a month so we will see how this goes.So far Nissan and Sarah have impressed me but I have to give all the credit to Sarah. Thank you Sarah

Great car, disappointing service. I love the car I got but I had problems with some of the sales people who work there. Be cautious when it comes to sales people especially Josh Citron. He was very unprofessional, not friendly and difficult to work with. He lied multiple times to try and save himself from being in the wrong. The dealerships slogan is we make it easy but that was not my experience. Nissan is a great car but find another dealership to get your car with. All in all, I was very frustrated and angry with the experience.

This was my second time at Kelly Nissan of Lynnfield and both times were such a great experience! Adriano assisted with my lease both times and he could not have been any more easy and great to deal with! He took the time to listen to what I was looking for and my budget. If you are looking for a Nissan definitely come here and ask for Adriano!

I highly recommend choosing a different nissan motors to purchase your car or another dealer. The workers here are beyond rude and ignorant.

This was our second lease with Kelly Nissan and we worked with Adriano again. It could not have been easier. We were in and out with our new vehicle in no time. Adriano made the process super easy. We could not have been happier with Adriano and all the effort he put into making our leasing experience positive.

Amazing place and All staff friendly and they treat me like as family, I bought Nissan Versa 2021 and I love it, special thank you Tony for your suggestions and help, I will recommend to best seller Tony Wargo😊, again thank you so much Tony

Brian Sosa did an amazing job in helping us get our new Armada. Great experience all around

Work was completed very quickly. No wait time, appointment started on time.

Terrible customer service-they do not get back to you as they say and they do not stand behind their product. I would never but from them again. If I thought contacting them again would resolve my issue I would but I would rather pay a private garage rather than give them one more dime

I was very skeptical of going back to a car dealership except a big one! I had gone to CarMax and thought they couldn’t be beat and was I as wrong as ever!! Kelly Nissan made the entire buying experience quick, friendly, thorough and actually a pleasant experience! They went through any paperwork I had a question about, the payment was within $20 of what I had asked it to stay around. They have a great extended warranty and even a tire plan that’s like $12 a tire and they will fix or replace any flats or any tire issues and they will also refinish my rims for me anytime I ask for the life of the car or until I sell it or trade it in!! When I took delivery of the vehicle I noticed the heat wasn’t blowing like it should! I called Kelly, they booked me the quickest appointment they had which was less than a week and they even provided me with a complimentary vehicle for the time I dropped my vehicle off until the repairs were complete! They called me and told me I was right about the fan not working replaced what needed to be replaced within 2 days and they called me and told me no rush to come pick up my car anytime before 5pm! They also put a battery in one of the fobs for free! I can say now for sure that Car Max has lost my business and Kelly Nissan or any Kelly dealership has absolutely has my business from now on!! Kelly really does care about you as a person and understands you have a life and can’t stand in a dealership for hours on end like most dealerships and they’re not pushy at all about what you want to buy or if you want to buy!! Kelly’s a great place to buy a guy and more!!

Everyone was so friendly and really helped to make my car buying experience easy. I haven’t purchased a new car in 20 years and everyone made things as easy as possible for me. The attention to detail from Ben, the service advisor, Josh, who handled my sale and showed me the ropes of my new car, and Kyle, who handled my financing, was greatly appreciated and their service to me exceeded my expectations!

Made my appointment online and it was not in the system when I showed up for my appointment.There was a safety recall on my vehicle and luckily they had the part in stock, but they didnt recalibrate the sensor before they gave me my car back.Also, there were soap spots all over my car from the complimentary cleaning.

I would leave less than one star if possible. They have turned into the quintessential car salesmen. Dishonest and slimy. Too bad. I’ve been buying or leasing from Kelly Nissan since 1988. Sent many people to them. I won’t be back.

Bad at answering phones. Other wise day 1 good so far. I did not get a boom o my 2019 car. Will have to go back

Sara was amazing got me exactly what I wanted. Worked extra hard with her associates to get the deal done. Very pleased with the service at Nissan

It was good Luis was a good salesman chill and really professional. Will definitely recommend him to friends and family

The Price with coupon was $29.95 per your announcemene the t but when I brought the Car and gave it for Service, the Kelly Representative came and said that the price would be $39.95 for Nissan.This kind of Bait n Switch is very annoying to say the least and I was very upset to hear this kind of thing where I have been bringingthe Car in for Prepaid Service since I bought the car from YOUR DEALERSHIP that is from KELLY NISSAN

I turned in a 2018 Rogue for a 2021 Rogue sport. Abe was my salesman..he was wonderful, gave me a great deal he really went above and beyond.i would recommand him highly..also i must give a big shout out to Ray Ferguson the fiance guy..AMAZING what an asset to the Kelly family..if ya need a car go see Abe and Fergie will make it happen..the dynamic duo...totally worth your while..thumbs up to Abe and Fergie..also thank you James in the office your a doll.

The transmission went in my 2014 Nissan Rouge - when I bought the car it was 96 thousand miles-ish this happened at 108 thousand. I did not know every 60 to 75 thousand miles you have to flush the transmission and change the filters etc. They were amazing and fixed it with-in 3 days !! Very thankful for their work !! 😊*moral of the story ..... make sure you know what YOUR car requirements are !! 🤦‍♀️

I loved what nissan does for the customers.I changed contry, but nissan carry-on in my life forever.

I recently had the privilege of meeting with a sales consultant named Josh. He was nothing but extraordinary, he gave the best service and was willing to stay longer then his shift to make sure me and my significant other got the care we needed! TOP SALES PERSON THERE!!!! When you go in ask for Josh you won’t be disappointed.

I had not the best experience buying a car from Kelly Nissan, but the staff helped to make up for it after the fact that the car I had signed off on and purchased wasnt ready to be sold. It took two and a half days to get the new SL Rogue I had signed for, where there was a software update issue on it that no one knew about. When I went back the day after to pick it up, I was there for 3 hours waiting to get the car but the software wouldnt update. I had to then leave with a loaner car, and was not sure when or if that car was going to be ready. The next day, Gabe the GM got me a brand new car same model, color, everything and had it driven to me from a worker Anthony there with my plates on it (Thanks Anthony). Adriano the sales rep who was very helpful came down to where I lived a few days later and helped me to setup the car in person with my new registration as well. What started off a bit rocky ended up with great service from Gabe and Adriano.

Great Staff! What more can I say. Big thanks to Adriano, James, & Randy thats the A-Team at Kelly Nissan of Lynnfield. They handled everything quickly and efficiently and helped get me a good deal on a vehicle that I wanted after trading in. Would highly recommend. Why would you choose anywhere else? Go there ask for these gentlemen today!!!

The salesman Tony was wonderful! The drawbacks were time spent in the showroom negotiating the finalization of pricing.

Had oil change but had a squeal in car that they explained as a bent plate which they tried to correct . Ben was great and told me to call if noise continued. It has and I will be calling to schedule another appt. Apparently there is something else causing noise.

Great experience...from the drive in to the drive away. Professional and kind customer service. I will be back!

Terrible service at Kelly Nissan Lynnfield.On Monday 3/15 I went to Kelly Nissan Lynnfield for an oil change, tire rotation and State Inspection. Chris, the Service Advisor, advised me that they could not rotate the tires because they have to be replaced and the state Inspection machine was not working. The oil change took almost 2 hours.I made an appointment for the new tires and have my vehicle inspected for Thursday 3/18 at 1pm. They checked my vehicle in at 1pm.At 3:30pm I asked Chris about the status of my vehicle. he stated that they were just finishing up the tires and would be doing the Inspection shortly. I told him to forget the Inspection because I had already spent 2 1/2 hours there today.At approx 3:45 my car was ready without the State Inspection. As I was driving home the LOW TIRE PRESSURE light was on. I called Chris and he said that the car had to be driven a few miles to reset the computer.After driving 24 miles, the LOW TIRE PRESSURE lights were still on and the vehicle was pulling to the right. The light indicated that the right front tire needed air.I went back to Kelly Nissan and again spoke with Chris. He took the car back in and had a mechanic check the tires. The mechanic stated that the air stem valve was not seated properly and he fixed it. I lefty Kelly Nissan at 4:45 pm. Total time today 4 hours and I was not able to get everything i went for. 6 hours total between the two trips. They have a sign in the Service area that says WE RESPECT YOUR TIME. (laughable)Myself and my wife have owned Nissans for approx 20 years. Nice cars, but the service leaves a lot to be desired.Dave Morse

Told me that I didn’t need an appointment for getting my lug nuts changed (since I had the wheel lock ones on) and then I ended up sitting there for about 2 hours.

Josh Citron sold us a 2021 armada. He was Knowledgeable, attentive and genuine.

Had an easy transaction, good discount that didn’t make me laugh so it made it so much easier to get a car and not waste time

I was in the market for a Rogue SL, Kelly Lynnfield had what I was looking for. Spoke with sale person Corey and sales Manager Vincent. They were great, intact Vincent the Manager was super gave me the price I was looking for on my trade and the great price for the Rogue. Vincent went out of his way to Accommodate me with the whole experience.I suggest to all who want a Nissian go to Kelly of Lynnfield and ask for Vincent easy negotiation and a pleasure to work with. (A WIN, WIN TO ALL.) THANKS VINCENT, COREY AND GREAT STAFF AT KELLY.

The salesman from the start was great to work with. No pressure very helpful and understanding of our requirements. Making sure we got what we wanted. It was the best experience I have had buying a car.

The service rep that I dealt with was professional and told me what to expect from the visit. She also helped me explore options for my vehicles future maintenance. The service department did an excellent job with my car and handle her with care and even gave her a car wash. Extremely grateful for the continued excellent service and thoughtfulness.

You really need to work on your covid safety procedures. Most of the people in the dealership either didnt wear a mask, wore it under their nose, or removed it to speak. There was little to no social distancing among the staff and as a customer I found it difficult to stay 6 feet from people. People are dying, you need to take this seriously.Apart from that, this is the second car Ive gotten from Kelly, and theyre about as good of a dealership as Ive used.

Abid great sales person very caring and helped me all the way with the process of getting a new mini van for my business ! Highly recommend him he is very professional

All wonderful and helpful people. So easy to deal with. Ill definitely be back for my next car. Thank you so much for all your help Ryan, Vinny, Roman, and Cavan.

Surprised with a fee.I came in to get my car’s tire repaired. I told them my issue and asked if this specific service was done free of charge, similar to my normal dealer I go to. The service advisor, Chris Vazquez told me “yeah sure, we can take care of that for you”. Assuming his response was that the service was complimentary, I let him take the keys and get the repair done. If something has a cost with it, please annunciate that to your customers instead of surprising them at the end with it. Please don’t lie to try to squeeze money out of people.As well it is an annoyance that the technicians changed my seat and mirror controls. My seat was lifted all the way up with mirrors tilted way down. I don’t know if it’s even possible to drive like this.Anyways, now I know that Colonial Nissan in Medford is worth the extra miles to drive. The free wash here doesn’t matter, as if you didn’t know - Colonial in Medford gives tire repairs for free, and they also give free 27 multi-point inspections with every visit.First and last time here, as I don’t want to have this experience again.

Great service, Corey is very helpful, knowledgeable and made our experience easy and smooth.

Brian Sosa & Kyle Lopez were absolutely amazing! They both truly do work for the customer. They listen to your concerns and needs, and they work with you to meet all of them. They both spent a great amount of time making sure we were satisfied with our purchase and that we left there with a smile on our face. And let me tell you I am still smiling 2 days later!!! Thank you so much Brian & Kyle and Kelly Nissan of Lynnfield!! I love my Rogue Sport!

I had the absolute BEST experience at Kelly Nissan of Lynnfield! Everyone there was beyond helpful and made my leasing experience nothing but perfect. Most of all, Adriano was so informative, always kept in touch throughout the entire process and just went above and beyond!!

Root canal was more pleasant. The general manager gave me rubber mats at no cost which was nice to help with the negative experience. I had three phone calls negotiating the price at home because of Covid. I went in to dealer and wasthere 5 hours to finalize the deal. The car was not ready whenpromised for pick up 4 days later. Another 4 hours of a scramble to get it ready to go. They went out of their way to make it work, to their credit. During financing, the finance man said don’t come there for service. You guys need a major clean out. Your non management employees seem to be the only ones who know what they are doing. The whole experience reminds me of the 80’s and 90’s when buying a car.Anyway it’s off my chest and all and all I’m happy with my new Murano.

Brought vehicle in for noise and vibration coming from steering wheel. Wanted this problem checked out. Your people said they could not replicate this problem. Problem still exist. I do not know how they could not have experienced this problem while test driving vehicle. I will take my Frontier to my independent mechanic for his opinion reguarding this issue. If he finds a problem or issue with the steering I will be contacting Nissan headquarters for reimbursement.

I went to Kelly at the end of the year with my mind set on purchasing vehicle. The Kelly team members I interacted with were professional, accommodating, and very respectful. I would especially like to thank Kyle Lopez, Abe, Melissa at reception, and Kristie for being awesome people and making my car buying experience a good one. I would highly recommend Kelly for your car needs.

I worked with Sarah and she was awesome. She was so friendly, helpful, and didn’t make me feel pressured to buy . She definitely made my car buying experience as easy as possible!

Great service! The manager Vinny was so helpful and our sales consultant John Trifilo was the best service I’ve ever had.. 100% recommended!

Easy access to this place lovely customer service .to many options for you to bay a nice beautiful powerful nissan in your choice .

Was going to buy from Boch Toyota but the last minute I called your dealership. I am very happy that I did. Your place was so much more professional with your potential customers. Dominic was very professional and was the deciding factor in choosing Kelly Nissan.

The process was quick and pressure free

Adriano is your best employee hands down!!!

Today getting my registration and sticker. Great service

This is my first lease and they didnt explain the residual payoff amount, so I had to walk out and make sure I was making a wise financial decision once I had all of the information--which I only got when I was about to sign. Spent several hours across two separate visits waiting for their finance folks when I had made previous arrangements to be there at specific times and dates. I signed and paid on a Friday and was told I could pick up the vehicle the following Monday. Nope. Not Tuesday either. Hopefully Wednesday? Nope! Thursday? maybe... or Friday... big disappointment.

Had oil change done on my leased car, no appointment needed, was done on time as promised...nice service, had a complimentary car wash as well. Very pleased with service.

Vinny V. Got me the exact car I wanted, great team at Kelly Nissan Lynnfield

First time buying a Nissan. Couldnt have asked for better service...met with Nicole who was amazing, honest and the ultimate professional. Kyle handled all the paperwork and finances..took his time, listened to all my questions even though it was pretty much closing time...if you are thinking of getting a Nissan, Kelly Nissan of Lynnfield is the place to go.. simply amazing...

We worked with Cory to purchase a 2017 pathfinder, he was amazing to work with! Not pushy, listened to us and helped us whenever he could! Would highly recommend Cory or Kelly Nissan of Lynnfield if your looking for a new or used vehicle!

Great experience, Roy was in constant communication with me. Thanks

Service was conducted in a timely and professional manner. It was a very easy process and things were completed as promised.

Just leased a car from Kelly Nissan! They made it fast and easy. Was able to get a loaner car while waiting for the lease car to come. Thank you Kelly Nissan of Lynnfield!

Ben, Tina and Filippo always friendly and courteous and customer service oriented.

Best car buying experience we have ever had. Every dept. Was top at there game. So easy and fun! MY DREAM CAR IS IN MY GARAGE!

9:00 am appointment! In & out less than hour!Excellent!

Tony and Vin were amazing! They helped me with everything and gave me the best deal on my new car!

Im so happy with Nissan of Lynnfield they help me getting a nice car, thank you Nicole Patti for the nice customer service

I had a great experience today Kelly Nissan — oil changed and my tires rotated in what seemed like record time. And everyone there has a smile on their face. Very pleasant time at Kelli.

I scheduled a test drive of a Leaf, but then arrived at the dealership to learn that the salesperson I had emailed with was not in that day and there were no Leafs in stock for me to drive. Another salesperson gave a halfhearted Anything else? before I was shown the door.

I purchased a certified pre owned vehicle and Melody and James were incredibly knowledgeable and accommodating. They worked hard to help me get the car I wanted, in the price range I needed. The process from start to finish was painless.

Timely, upfront, honest feedback and follow up related to repair and maintenance services under consideration. Tina, my service rep went the extra mile to answer my questions, research cost effective alternatives and provide recommendations and best next steps. The mechanics are thorough, professional and committed to following best industry practices. I will be a customer for as long as I drive a Nissan.

Kelly Nissan in Lynnfield has always taken care of any issues that I have had with my Rogue. I trust them and they have always treated me right. I highly recommend their service. Their Service Reps are very personable and always explain everything in detail.

I have worked with Ben Mitchell twice now, and he has been excellent . Alsomy courtesy driver was friendly and professional.

Good experience. They found the car I wanted in the color I wanted. They were patient with my indecision. Cory is a good guy to deal with.. the finance department was helpful and went out of their way to secure a good deal with Nissan motor acceptance.They are a well-run shop.

What a wonderful experience at Kelly Nissan of Lynnfield! Never in my life did I think I would ever say that about visiting a car dealership! The salesman, Alex, took care of us genuinely while listening to what we were looking for and how much we wanted to spend without trying to push us into spending more. I went there with my boyfriend and our two daughters. We needed an upgrade to an SUV and Alex pointed us the exact right direction with a Pathfinder! Our 8 year old was immediately mesmerized by the third row seat and I was floored that Alex knew what we wanted before we did! He is a great family guy and he took care of us. We left with the car of our dreams at a price we can manage without stress! We will definitely be back to see Alex the next time we need a car and will absolutely refer anyone we know to this dealership! Thank you!

Super friendly service representative. Easy to book service appointment. Only downside, they cannot do nitrogen tire refill here, which is disappointing. All the Nissan dealership that I have been to on the west coast and Canada has this service. I am bit surprised this dealership dont have the equipment for that, given MA is a cold winter state....

Went in in the morning not expecting to drive home in a new vehicle. Took less time than I expected. They worked with me to get the deal done, Alex was great!Great experience!

Jason and his team went above and beyond all my expectations. Thank you for all your hard work. Best car buying experience I’ve ever had!

Went in for a routine oil change, only thing to improve on is wait times. I was there almost 2 hours for a simple oil change.

Kelly Nissan of Lynnfield was so helpful. The manager Vinny helped us out when we were in a bind buying a car for my daughter. They were professional efficient and very helpful. I told him what my parameters were and he found a car Within 30 minutes that met all of my criteria including my budget! Highly recommended.

Absolutely wonderful company and their service department is stellar. They solved a major problem on my vehicle for which they had no obligation or responsibility to do so. They went the the extra mile...demonstrating competence, patience and kindness.Thank you Kelly Nissan Service Department!

I’m very satisfied with the technical working on the car and hoping to update the one I have with a newer model of Nissan Altima