I cant say enough good things about Deep Roots! Making a same day appointment was easy, check-in was quick and paperless (Cant wait until this catches on everywhere!) and everyone was so friendly.The whole studio is spotless, they stick to COVID protocols impeccably, it was spacious, well organized, prices were easy to understand, and the piercer + apprentice were both professional, kind, funny and quick! The ear models in the cases are a great visual as well, and got me excited with new ideas for the next piercings!Ive never had such a good experience getting a piercing, and I have 11, so I feel qualified to say that Deep Roots really is the best of the best. I already cant wait to come back! 🥰

Love my vist to Deep roots, the front desk staff were very kind and informative, Preston was super kind and understanding that it was my first tattoo and he was not only very precise but also was nice to talk to. Would recommend to friends!!

Great shop! It’s super clean and everyone is super friendly. Inquired about getting nose pierced and the same day a few hours later I was in. Highly recommend!

Wonderful experience for my nostril peircing! Beautiful jewelry to choose from and amazing service from everyone there. I will definitely be coming back for future piercings

Very clean and neat place. The piercer I saw is a complete professional and it is evident. Luxury, skilled piercing location!

Dave and Sara(h) were rad to work with! The whole team was helpful and inviting!They made me feel super comfortable all things considered 😊 😉 cant wait to go back for more work!They carry the best, safest jewelry options for human bodies!Their selection was grand and fit for all budgets :)

Highly recommend if you are looking for piercings. Front house staff is knowledgeable and professional. Artists are the same.They have good practices that will set you up for success with your piercings. My jewelry and piercing were around $200 which may seem steep but was worth it.

Love this place! They are knowledgeable in every aspect! They will answer every question no matter what!

Staff was super friendly, efficient, and knowledgeable. If you have questions: ask! Thats what theyre there for!

This is by far my favorite place for tattoos and piercings !! Kelly and Dave were the people who helped me out today and I love my new piercings. Service is great and it wasnt too long of a wait. Super clean place and overall amazing !!

I came in with my daughter yesterday to get her ears pierced. I am very sensitive to energy and stimuli. It was a busy day at the shop. Many noises going on at once. The tattoo gun, someone nailing something to the wall, phones ringing, people talking and asking questions. I became overwhelmed quickly. There was necessary paperwork to fill out so I wasn’t able to leave immediately. I was obviously distressed and confided in one person behind the counter that I was struggling and wanted to complete paperwork outside. The response I got was that of understanding and grace. Not just from one staff member but two. This completely changed my experience. I felt listened to and cared for. There are a lot of atypical pressures in the world right now. I was so touched to be treated with compassion rather than being ostracized or judged.. One of those moments where my faith in humanity was strengthened. We had an amazing piercing artist that did a wonderful job. I am so glad there is a shop that takes cleanliness and customer service to the next level. So grateful for my experience. Thank you!

Came for a tattoo to be finished by a new artist because my old one no longer works there. I wanted to finish my sleeve tattoo and its taking the artist FOREVERRRR. I waited 2 hours till my actual tattoo started and when it was time to go back there I waited another 30 minutes till he printed up my tattoo. And whats worst about all this is that my tattoo was not finished in one Seating. He wanted me to come back multiple times waiting weeks for my next apt. to finish up most of the tattoo and then told me after the 1st seating that they couldnt finish the whole sleeve because it wont match up right and I need to leave it blank or add something else😱🙄 wth.. I was told in my email consultation that it would cost me about up to 400$ to finish my sleeve and I ended up paying 380$ just for like a 1/4 of the tattoo. Why charge me for tattooing time when you were making me wait 2.5 hours to make my tattoo. My tattoo was just 1s and 0s that is EASY. Should have told me from beginning that you couldnt do it. Not gonna name the artist but dear God its the worse experience Ive ever had. And I have gotten many other tattoos.

WOULD NOT RECOMMEND GETTING TATTOOED HERE. This is my experience. First of all the minimum pricing is $100 so even if it’s a small tattoo (like mine) it will be $100. Which is fairly normal and is not a deal breaker expect my tattoo looks like garbage. I got a tattoo behind my ear of a small star. Nothing hard or fancy, after it healed I noticed the ink had pretty much all disappeared and it was essentially a gray blob. So I thought maybe that just happens I’ll get it touched up. So I called to get an appointment and they told me I have to wait 3 months before I can get it touched up, which my artist never mentioned to me. So I wait the 3 months and I go in and he went over it again for free and said it should be good now, and I would have expected it to since it’s super small and been done twice. Nope! It looks just the same as before after being healed. Now all of my other tattoos have never done this so I’m only assuming it was the artist or/and the ink he used. This was my experience, I will have to get it properly fixed somewhere else and so I’d say it’s not worth it to come here for a tattoo. I have had a piercing done here and it was perfect. So thumbs up for piercings, thumbs down for tattoos .

Cant give enough stars!! Had a sensitive area piercing with Dave and the whole process was great. Barely any pain during the actual procedure, and no pain for days now afterwards. All of the staff was informative and friendly.And to those reviews stating that it doesnt say anywhere that jewelery costs extra, it does when you go to book your appointment, and if you ask about cost in person/on the phone, they will tell you that as well 💜 Ive literally never been pierced at a place where the jewelery wasnt extra, even Claires when I was 12.

The best experience that my daughter could have asked for. A little pricey, but worth every bit if it.

Talented, knowledgeable people work at Deep Roots. Answered all questions and the tattoo turned out beautifully exactly as my daughter wanted period we are returned customers for a reason!

Its Online prices dont quit correlate with actual price it doesnt explain that the price of the jewelry So a double nipple piecing can go from 70 to 250 really fast

My 10 year old daughter wanted her ears pierced. I brought her here and the staff was so amazing, nice and kind. The lady doing the piercing took the time with my daughter to make her feel comfortable. 1000% would recommend Deep Roots Tattoo.

Thanks so much for fitting me in on a busy day to check out my piercing! The piercer I saw was very knowledgeable and explained everything, they also sell saline aftercare so I bought some to go. Really large selection of jewelry thats almost overwhelming but in like a good way! Ill be back for one of the unicorns 🦄

Big up to Preston Hawke and the crew at Deep Roots Tattoo & Piercing. This place is AMAZING. Felt completely safe and comfortable getting my tattoo. Being able to schedule consults and appointments online cuts back on time spent in the shop. So convenient and accommodating. Masks required. Temperatures taken. Questionnaire completion required. Appointments taken. Amazing artists, incredible jewelry, and super cool receptionists. Cash and cards accepted. Wheelchair and scooter accessible. Plenty of Free parking on site. Give em a call or hit em up online, you wont be sorry. Relax and enjoy!

Go somewhere else, we called to book and appointment and when we showed up for our appointment they sent us to a different location and made us fill out paperwork at each location! Then the artist has the audacity to deny what my mother wanted for a tattoo and suggested he could do something else and tried to talk her into covering up another tattoo that she got from a close friend that passed even after her explaining how much that tattoo meant to her. These people are seriously not good artists if they cant listen to what their customers want and are too scared to do what they already said they could do! What a waste of time!

Everyone at this location has been the absolute best since i started my piercing journey in 2018. i have a total of 20 ear piercings, a nostril and a septum that were all done here (besides my first and second lobes done at claires that were lopsided that dave fixed for me !). about 90% of my piercings have been done by dave specifically. i will not let anyone touch my ears unless it is dave. yes,, it is quite expensive but it is so worth it between the awesome service and the quality of jewelrymoral of the story if you learn anything from this review it is1.go to deep roots in alderwood, definitely NOT claires2. try to see dave, although im sure they are all phenomenal3. dave can fix anything claires messed up4. DAVEE!!!

Super clean, and I love all their jewelry they carry! Its quite the collection! I had my rook pierced here, and Ive also had help putting in a new cartilage earring on more then one occasion. Super nice and helpful staff.

This place is clean, the staff are always kind and accepting, and they answer any and all questions about their procedures. Ive had both tattoos and piercings here and I felt very comfortable, as much as you can of course, letting them modify my body.

Dave and the staff did a fantastic job. Our girls were nervous about getting their ears pierced but Dave walked them through everything and put them at ease. The store was very clean and we highly recommend them.

Dave did a great job with my nose piercing! Everyone at the shop was friendly and helpful, and the store seemed very clean.

Our experience here has been wonderful! No matter how much (or little) you spend, or how many piercings you receive, Deep Roots customer service is amazing. Our friends recommended them to us and the staff doesn’t disappoint. Big shout out to Kalin who is helping me and my daughter with her ear piercing after care. I’d highly recommend them for your body piercing and jewelry needs.

The piercer who did mine today was soooooo personable and sweet!! She made me feel so good and I just love the overall vibe there ❤️❤️ Will definitely be coming back for more piercings and tattoos!

I got my cartilage pierced here and my experience was great! This was my first time getting an official piercing other than just an earlobe piercing when I was younger. I had Dave do the piercing and he was quick and simple and you could tell he knew exactly what they he was doing, super professional and kind about me asking questions and being nervous. The staff was super friendly and personable, they were also professional and took their safety precautions concerning covid very seriously. I would 100% recommend this place to anyone, they are super welcoming. I also am very pleased with the results. Totally will come back if I get another piercing!

Absolutely stellar experience at Deep Roots! I went in for an industrial, the process was quick and easy. My piercer (will update with name later) was professional & knowledgeable. Will 100% return to get more work done.

Very friendly and clean. They always make me feel welcome, and do a good job. Beautiful jewelry too

Very professional and clean. Preston did an amazing job and made my vision of my tattoo come to life perfectly. Looking forward to coming back!

Update: I just stopped in to see if maybe I could get them to down size my post. He was rude. You can stop messing with it. The next size down wont fit. He didnt say goodbye. That wouldve been the least he couldve done. Theres gotta be a solution. It was just late and he wanted to go home.Dont get me wrong, this was an all around great experience! The staff was wonderful. The front desk was friendly and my piercer was very skilled, experienced, professional, and knowledgeable!!!! 🙂Where I had the problem? Was the incredibly high price. Their piercing fees are about average, so even that is pretty average and affordable. Where they make their money? Is they dont have any surgical stainless steel options and only sell upper shelf options such as gold and titanium. If they DO offer a cheaper option, they dont tell you. Also, I was under the impression that the piece of jewelry I chose had three sections...a chain, a gem, and a gold sword. It turned out I paid $185 for a tiny gold sword that is about a 1/4 long and less than a millimeter thick. So, to give you and idea, I spent almost $400 for two piercings. It can be done for way less. Period. Silver Safari isnt far away. Try them instead.

This place is awesome. Shy at the front desk was incredibly helpful and super friendly. They were so patient while I took ages to pick some jewelry for my septum. I’ve also been pierced here a few times- it’s very clean and the piercers have done a great job. Highly recommend!

Excellent piercing service. Have had 20 piercings performed with Deep Roots, each has been quick and comfortable. Each of the staff are polite, friendly and very informative. I have had a sternum surface anchor done at deep roots and another of the same type performed at a different studio chain, the difference in experience, comfort and recovery time was stark. The jewelry is slightly expensive compared to other locations, but the selection is more diverse and piercing experience itself has always been more than able to make up for the difference in cost.

Came in for a micro dermal anchor removal and just had a lovely experience from start to end. Welcoming/kind staff, gentle and professional piercer who handled my procedure perfectly, clean and well maintained environment & affordable prices. Ill for sure be coming back. Thanks guys!

My tattoo came out beautiful. The shop is very clean and safe. Artist was great!!!

Seems like a very professional, clean environment. Rated them low because they were running very behind when I went. I made an appointment, but after waiting over an hour there was no sign that I would be getting service anytime soon. I left without getting the piercing.

Ive been in twice, and everyone is always so kind, professional, and patient if you have questions. When I walked to the back to get one of my first piercings I said It looks like a doctors office! And they said, Well yeah, you want everything to be clean. Amazing! I had only ever seen shops/parlors that werent this clean or nice looking. The next time I went in for my brothers birthday and because I had a question about a piercing I had received from a different place. They were so professional for my brothers piercing and helped calm any nerves, answered all questions for him. I asked about an infected navel piercing and the guy told me it was infected because it was pierced incorrectly and told me he would take it out for me, how to handle it and what it should be pierced with if I want to redo it. I wish I remembered his name, he was really tall and had huge gauges and tattoos (way to be specific, right? Lol) Great service no matter what and will continue to recommend (:

I got a second earlobe piercing on both ears. Staff was super friendly, and piercing was done by Dave. I totally recommend.

Was happy with them up til today... Josh was working on my sleeve, I gave input and asked for something to be done a specific way, and all he had to say was No, Im not doing that. Its my skin, this tattoo is gonna be on me forever, so Im pretty sure you should do it the way I want it. So unprofessional and so incredibly rude!Edit: Went to Hometown Tattoo in Bothell to get it finished and Im very happy with the result! They were able to correct the parts of the piece I had asked josh to change, so it finally looks the way I wanted it to. Go to Hometown instead!

My young nieces got their ears pierced and what could have been a traumatic experience turned out to be the best choice ever. Definitely pricey, but their work is top notch and their staff are friendly and extremely patient.

What is the point of making an appointment if the people behind you get priority. I just wanted to buy a new stud. The girl had zero personality. They do not disclose that they require you to fill out all of your personal information to enter and take a picture of your id. My boyfriend was asked to wait outside while a group of 4 people was allowed in behind me. I wouldnt be so upset if I was atleast able to go in talk to the associate and be able to buy a stud. Should have been a quick experience. I will drive out of my way to the much better u district location next time.

I have been to a bunch of piercing places but due to them closing down or moving, I didnt have a go-to place... until now! I was in class yesterday and decided I wanted a few piercings and Deep Roots was on my way home so I made a same-day appointment with their easy online scheduling system and a couple hours later I was there and being checked-in by the NICEST front desk helper JC (or Jacey? Sorry!).The process was easy with their online form I filled out on my phone and within minutes JC was helping me pick out all kinds of jewelry options. My piercer, Dave, was also there helping me and making great recommendations based off my taste and preferences. They were both SO patient and SO kind with me during the whole process and didnt get annoyed with me when I asked the same questions a bunch haha.Once JC gave me a price estimate so I was aware, it was only a few minutes and Dave took me back and was so calm and charming during the whole thing. I would ABSOLUTELY recommend this place to anyone looking to get piercings. They have so many options for jewelry but are so helpful in narrowing it down. The only thing that wasnt my favorite was the prices but you are paying for quality and all the jewelry was high-end so its expected. After some saving up in the next few weeks I will definitely be back for more!

Great shop. Staff made you feel safe and comfortable.

Always had a great experience at this shop. The employees are always kind and want to help find a piece that will work with my body and match nicely with my other jewelry. Big shout outs to Sarah working that counter.Ive been piecered by Ben and Dave. Always a smooth experience with either of these guys. Listen to the aftercare instructions and all will heal fine. Never had a single issue with my piercings.

To those complaining about the price of the jewelry. Thats what they specialize in. The prices of the BJO, BVLA, Maria Tash, etc that they have in stock is typical for those brands. Everything is solid gold. If you dont want to pay the price, dont like it, dont buy it then. Go somewhere else. Everyone is professional and well qualified at what they do.

Amazing. The piercer I saw is extremely proficient and wonderful. The whole staff is very good at making it a comfortable experience, even for those of us with trans bodies.

Friendly staff and great atmosphere! Went in to buy new jewelry for my septum and was in and out like a flash! Everything is hygienic and they really make sure to take all precautions! Would go there again!

If i could give zero stars I would. My friend and I scheduled two appointments for piercings at 12:45pm and 1:10pm. We arrived at the location approximately 10 or so minutes early and their was a sign on the front door asking for us to remain outside until an employee came to get us. Around 12:50 or so an employee let us in, got our information and then had us fill out the paperwork. We sat around for another 5 minutes or so waiting for someone to fell us what to do next. We then proceeded to look at the jewelry and picked out what we wanted in a few minutes than were asked to sit and wait for the piercer. We waiting until 1:20pm and grew incredibly impatient. I went to the counter to ask an eta of when we could expect to be pulled back since it was already past the time of both the start points for the times we scheduled. An employee responded very rudely and said that it would be a bit longer and to be patient. I explained that we had been waiting for a long time and we were already supposed to be finished with one appointment and the other should have at least started by now. The employee then looked at the schedule, said um I dont think so then walked to the back to check the status of the piercer i would assume. The employee then came back to me and said they were in the restroom and it would be another 10-15 minutes.My frustration grew as the employee was speaking because of their tone and quite frankly poor customer service. We were not once told they were behind, asked if we could wait longer to get in, nothing. We then told the 3 employees at the front desk that we were leaving and the reason why. The same employee that was speaking with me said and I quote ok bye and another employee said very passively you can always reschedule. I am blown away that this intolerant and gross customer service is allowed here. I will never go to this location again and I do not recommend to anyone.

I got my lip pierced here and they did an awesome job! Made darn sure the spots were even, looked perfect, and that I was happy. Also extremely clean, sanitized work area, beautiful jewelry to choose from! Over all VERY impressed and would definitely recommend! Ive gotten tattoos here before and have always been more than happy with what I got! Thank you guys!

Hands down the best and most friendliest employees 🙌 wonderful selection of dermal jewelry and other jewelry accessories!

What an amazing place! I brought my daughters here to get their ears pierced (1st time for all involved). Honestly, I was a little sad when it was over because the people were so lovely! From the moment we walked in, they respected my daughters bodies and autonomy. A short consent and health info form signed by both parent and child was provided, and then the fun began! They guided us through selecting reasonable first earrings that wouldnt trigger allergies, asked the girls questions to ensure they were pleased with the process and results, and took all the time we needed. Ben, the body piercer who helped us, was amazing. The way he interacted with my children was completely respectful, and they were so thrilled with the outcome. Its been a week, and the healing is going really well.

Had a consultation to get my fingers tattood (a 5 minute consultation at most) waited in the lobby for 45 minutes without the tattoo artist even saying a single word to me before I left.They clearly do not value your time like they value their own. Some of the work ethic of tattoo artists nowadays is just not there.Theres no way Im coming back here. So much time wasted on something that shouldve been so quick and easy. Not a good way to run a business

I’ve been going to Deep Roots Alderwood since I was 18 (now 26) and have gotten both tattoos and piercings. The staff are generally friendly, informative and personable and I enjoy going there. It’s very clean, sanitary and they have a nice selection of gold body jewelry.On my most recent visit tho, I was less than impressed. Came in with my sister looking to buy new jewelry (it’s been about 6-8 months since I’ve been in) and we are not greeted or even acknowledged by the counter staff. Granted, both people were helping other clients but when they were finished, started chit-chatting with each other instead. No “hello”, “did you want to look at anything”, check-in, etc. The two counter staff however DID acknowledge and greet other clients that entered the store while still not giving us any mind. This was very off-putting and off-brand to what I usually experience at this location. I hope this was just a one off thing but in the meantime, I will buy my jewelry elsewhere.

Great pricing! Great staff! They were super kind, patient, and knowledgeable. Ben and David are the best piercers they talk you through everything and know what they are doing. I highly recommend coming here I most definitely will be back! If I could give 100 stars I would 👍

Thank you for the tool to help get my nose stud back in! It was all that was needed.

Excellent service from all the employees I encountered. They were patient and attentive even though there were multiple people there asking questions. The person at the counter was crystal clear about costs and also super friendly. I bought all four of the earrings I needed there. Their jewelry selection is wonderful. They carry BVLA as well as other brands and I definitely will be returning for jewelry, if nothing else. The piercing was quick, efficient, and professional. Im used to piercings but even if I had been new to it I would have felt at ease there. I had two lobe piercings on each ear redone, moved to a better spot. The guy who did them was very careful about their placement and answered all my questions. So far they are healing beautifully and turned out exactly the way I wanted. The prices are steep, what Id expect for high-end jewelry (and a good piercing job). I think the price is worth it. After all, a piercing lasts forever so you might as well pay more to have it done very well, which is what I got here.

7yr old daughter got her ear piercing here. Ben was super patient and answered all her questions and put her at ease. He went slow and didnt rush anything. Explained every step of the process and she didnt even cry. Great experience and would return!

I have been here to get piercings for years - 5 done at this shop. They impress me every time. Most recently I had a helix and two lobe piercings done by Ben who was extremely friendly and clearly knowledgeable. Calley helped me at the counter and was really wonderful. I have never had a bad experience here and plan on coming back again! Every piercing has healed well and was quick and painless (relatively). Highly recommend you stop in.

Had an amazing experience and love my ink! Aaron is amazing! I would definitely recommend to anybody looking for quality tattoos.

Never had a bad experience here... Had a few Piercings here and the staff has always been welcoming. It is very sanitized an sterile at this location. Love it

Ben did my daughters nose piercing and he was amazing!. He took the time to explain everything from how the procedure was going to go and all the way through the after care. He was very patient when her nerves took over and made sure she was comfortable with what was happening. She couldnt be happier and I really appreciate the the caring he put into the experience. Everyone at the shop was great and the facility is clean and professional. Thank you to everyone there for making this awesome experience!

Our daughter got her ears pierced for the first time here. They were super clean, professional, and caring. Dave took his time to explain everything and was very quick and gentle. We would highly recommend them!!!

Ive gotten all my piercings here and everyone is soooo knowledgeable and nice! The prices can seem steep but its high quality and Id rather pay for the good stuff than let the other joint in the mall put junk in my body. Shout out to Shy and Kalin who work the counter, yall are the best; I never feel rushed or pressured to buy something, and the jewelry selection is amazing (little swords and t-rexs, how cool!) Keep it up, Deep Roots!

Staff was great. Establishment was very clean.

Very pleasant experience here! Cal’s energy just gets you excited about all the beautiful jewelry they have, her passion and knowledge shines right through. Ben is Amazing! I went in to get my tragus jewelry switched out and it was the easiest process ever! Highly recommend this place.

Thank you so much! I love the 4 piercings I got. You are doing a awesome job during this ever changing Covid time.

I took my 11 year old here for his ear piercing. The front desk staff was friendly and helpful.My piercer was quick and efficient. The shop is extremely clean and bright.The ear was expensive, but you get what you pay for.Thanks!

I love it

Overpriced jewelry, overpriced piercing fee. They wanted to charge me almost 200 for a stud. They don’t offer stainless steel options and don’t tell you until you’ve wasted enough of your time. Very pushy employee that helped me. I called silver safari and they were a fraction of the price with the same if not more professionalism. Don’t go here if you’re not rich

If you are looking for a clean, safe place to get ink or a piercing, this is it. They strive to make your experience a healthy one. The staff is fantastic, talented, and friendly. And all their jewelry is 100% bio-compatible, so you dont have to work that youll have a reaction to the metal. I feel completely at ease every time Im in there, because they very obviously know what theyre doing, and they actually care. The price may seem a little high, but Im willing to pay extra to know that theyre taking the time to be sanitary, and the quality is exceptional, so I think its worth it.

Only been here for my piercings so far, 4 of my piercings were from here.But theyre amazingIve had some piercings that the original piercer kept giving me defective jewelry, so Deep Roots would help me figure it out and then recommended better jewelry which Ive had no problem with!

Very clean and spacious! Everyone there is super friendly and knowledgeable. Pretty good jewelry selection

Very clean and professional shop. The jewelry is on the expensive side but its all very high quality and well worth it. They have some of the most beautiful jewelry Ive ever seen. Everyone there is extremely helpful and friendly and my piercing went off without a hitch. Id highly recommend this place.

Every piercing ive ever had done has been by deep roots, 4 in total. I love there professionalism and jewellery QUALITY which is huge because i have sensitive allergy prone skin, i know im getting best quality jewelry from them! Jesus lives and all we need to do is believe on Him. God bless!!

The best Tattoo and piercing company in Western Washington!I have been to this location a couple of times now for piercings, and all of the staff that I have had the pleasure to interact with are very friendly, professional, and well educated. Not only is this location spacious, but its also very clean and sterile. Of the tattoo shops Ive been in, this is by far the most welcoming.Cal up front is one of my absolute favorites! She knows everything there is to know about the jewelry they offer. She is one of the kindest most honest retail workers I have met! Not only can she help find something within my budget, but also something that will look good on me and my complexion.I highly recommend any of Deep Roots locations, but if youre anywhere north of Downtown Seattle, its worth the drive to the Lynnwood/Alderwood Mall location!

Employees here are very professional and friendly. I really love the range of high end jewelry. Just beautiful, and I really appreciate the care of the piercers.

My initial impression of the shop was very positive and I found the staff very informative. But as I continued to be a customer I found the staff was unsupportive of my choices. I was intentionally seeking high quality jewelry that was as petite and delicate as possible. I also love icy looking metals.A staff member would not STOP pushing the idea of larger piercings, but in warmer tones. I had to repeatedly humor these suggestions and politely decline and push for what I was asking for in the first place. The staff member finally shook his head and said “then what’s the POINT?!” The point is that my expression is entirely different from yours and I like it. 😓Unfortunately this was not the only staff member that made me feel this way. It feels like the staff here are more invested/interested in customers who share their more extreme preferences. Which I understand, it’s cool to vibe with someone who “gets” you.it was disappointing to feel judged in a setting where we should be allowed to explore our identity. It’s left a bad taste in my mind and I don’t think I’ll be going back.

The customers service is trashhhh

Very clean place. Most of the staff is super nice and chill. I got my septum done and the piercer explained everything and was actually interested in my well being.I did feel that one employee was somewhat mean but at the end they were super nice.4 stars because Im new to piercing and the one employee was treating me like I should already know things.

Deep Roots came highly recommended to me, and I continue to highly recommend it to others! The rooms are private, the staff are kind and professional and go above and beyond to make you happy and comfortable. Im very happy with the piercings Ive gotten here, and I cant wait to come back for more!

Awesome staff. Really know their stuff.

Love the staff here. From the person that greets you up front, to the skilled piercing staff, I get my questions answered and feel confident the equipment is high end and the products are good quality. My daughter loves her opal stud she bought for her ear cartilage.

Came in today My Piercer was 20/10 he was awsome amazing thank you Dave!The reason for my low rating is the behind counter staff they were not the nicest i was trying to pick out jewelry and explaining to them what i had in mind. The one girl in particularly very rude and did not listen to me clearly, made assumptions about what I wanted, and overall I did not like the girls behind the counter main one i delt with was one with piercings between her Eyebrows shes rude and rushed me and had no patience what so ever. Im paying for this and thanks to me coming in to this establishment you still have a job, Please tell the girls behind the counter to have some decency, also a piercing is a big decision, so i need to take my time!Would i come back here? I would but only if i did not have to see the girls behind the counter.

Currently, I have two first piercings(lower lobe) and two seconds(I believe is upper lobe? one on each ear.) These were all done at Deep Roots. I’ve had a really good experience here. The jewelry isn’t exactly cheap, but I also only can get titanium seeming I have a bad allergy to nickel. The normal size for my first piercings was about $40-$50, which I was already prepared for. If you want a lower or higher size I believe it is about &5-$10 extra. Not super happy about this, but it’s not a deal breaker. I would also like to compliment the fact they have answered all the questions I have asked and reassured me on other things, as well as share personal experiences on what to be careful about. Not only this but they are very efficient in their work and seem to try their best whenever they have the opportunity. One of my recent experiences is what brought me to write this review. One of my piercings, about 5 month olds, was quite bloody on the back. I was concerned it was either infected or something else had happened. I went in and they said they could look at it for me. The guy who helped me out explained what might have happened and what to be wary about, as well as answered all my questions and checked if I had anymore. Overall, I was really happy. (I don’t know if this is normal or a law, but checkups don’t cost any money either, so that was another win.) One of my other experiences is when I went in because once again, I thought I might have an infection. (I had tried jewelry with nickel and it severely irritated my ear to the point both of them closed up.) They told me to give it a few days and use something else. (Don’t remember but it was a green gel.) It hadn’t healed, but I also have very slow healing ears, my lobes took about a year or a little less to completely heal. I am very excited to get more piercings, I’m not saying it is the best place, but I definitely recommend it if you’re okay with waiting a while. They are quite slow, but the one I go to is right next to the mall so you can always just waste some time.

Nice collection of body jewelry and ear rings, gauges and such. I usually find what Im looking for here. I drive down from Bellingham because Bellingham stores are lame. Worth the trip.

This was my first tattoo and Jeff did a fantastic job.

Love this place. Extremely clean shop, friendly, knowledgeable staff, excellent artists. Ive gotten the majority of my many piercings done here and several of my many tattoos as well. I will NOT go anywhere else. I even took my mom and son for their nostril piercings and buy all my jewelry from them.

I went in on my birthday willing to drop $600 right then and there on my new jewelry. I shopped and tried to find the perfect sets only to discover that nothing in the store would really work together or what I did love was in the wrong setting or size.They tell me I can custom order things and to leave my request and theyd get back to me within a couple days.I was super bummed as it was, to walk out with nothing when I wanted something so badly ...but then I never received the phone call about my custom order...its been three weeks!They wouldnt even tell me what size septum Id need, just eyeballed it and said itd probably work... spending $200 on something thatll probably work doesnt seem super smart.Ill be placing my order elsewhere. Its a super bummer because theyre much more convenient to get to than the u-district but oh well.Edit! They finally called me after one month!I didnt even mention custom orders take 8-16 weeks to make! So add an extra 4 for their response time.Seriously, this place is awful.

Preston is great!!! Also very friendly staff throughout shop. Its always a great time here!!!!!

I recently got tattooed by Devon, and it was the best experience I couldve hoped for at a tattoo shop. This place is extremely clean and vivid, the staff are welcoming and friendly, and the artists are amazing. My tattoo is small but very meaningful to me, and Devon helped me right away and made me feel comfortable and relaxed. He even gave me professional advice instead of just doing what I wanted and it turning out wrong in the future. I trusted him completely and he did a wonderful job. My tattoo didnt even scab or or get all gross. Highly recommend

Awesome place, clean, friendly, good selection of jewelry and I had a pretty experienced piercer, Travis! Took my walk in with no issue and had me walking out paid and everything pretty quickly. I would highly suggest it, not to mention fair prices!

Friendly and professional team. Great selection of jewelry. This is my go to place for piercings. Dave has done most of my piercings, he makes it as easy and painless as possible and always has a smile on his face. They use the best and safest jewelry and are APP members so you know theyll take the best care.

The jewelry can be a bit expensive, but that is because all of their jewelry is high quality. I would request about prices early so you don’t end up finding something you really like and it’s all to expensive.They switch in and out jewelry for you free of charge. This location is very clean and the staff is awesome! Very helpful, friendly, and they just really care for their customers. When I’m in need of a new nose ring etc. I will definitely come back here

I came in as a walk-in and had a great experience! I came with a sort-of idea and the artist who tattooed me turned it into something absolutely amazing. The place is super clean and professional, all of the people who worked there are wonderful, and the tattoo was amazing. I would highly recommend going here. To top everything off, the artist could have definitely charged more than he did, but kept the price fair.

I have been here off and on for several years. I have met many artists and piercers and have always been for the most part impressed. About 3 months ago I went in to repierce a healed spot. I liked it so much that I took out a different piercing and had that one repierced today. Both times I saw Ben and he has shown me so much more knowledge and confidence in his skills than other piercers I have worked with in the past. I will definitely be going to him for any other piercings in my future.

I hate to write a bad review, because the guy was so nice, but my experience was not a good one here. I brought my own jewelry to use as it said per email you have to come an hour early to sanitize. I did just for the rude front lady to tell me I cant use it. There were 2 people infront of me getting ear piercings. I waited almost 2 hours for a simple ear piercing! Everything looked fine at first but when I went home and put in my other peircings, they were not even! I paid $140 for 1 piercing on each ear, only for it to be un-even. Go somewhere else for a peircing.

So impressed with this tattoo shop. I’ve been wanting a big piece for awhile but could not find a shop that had a good vibe. Right when I walked in the gal behind the desk welcomed me and I told her what I wanted and she introduced me to Chris. He was super approachable and non-judgmental but also gave his honest opinion while keep my original idea and together and up with this amazing piece. For only $240 and 2.5 hours later. I am so happy with it! So shout out to Chris and the person at the front desk! Definitely recommend and going back for my next one.

Ive had two piercings done by Luke so far this summer and my experience both times was outstanding! Any nerves I had about either experience were instantly diminished as soon as he started talking with me and joking around. Hes such a nice guy and an even better piercer. He answered all my questions thoroughly and I dont plan on letting anyone else but him come near me with a needle. I would recommend him to anyone! The overall atmosphere at Deep Roots is a very welcoming one and they clearly take sanitation very seriously