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Byrider Madison, WI
5234 High Crossing Blvd, Madison, WI 53718, United States
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Byrider Madison, WI
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Br
Review №1

Alex made my first time buying a car wayyy less stressful than I ever thought possible. He worked with my budget and helped me find the perfect car that coincides with my needs. He was also awesome at communicating. Thanks, Alex!

St
Review №2

Cary was very helpful and friendly! He gave us great service and it was a very quick and painless process. Highly recommend

Ma
Review №3

I wanted something more than a van or small car and they figured it out. Mateo was very helpful in the whole process. I was happy with my car and then had a few issues. Samson in the service department took very good care of me and didnt even charge the deductible to me. I would recommend to go there if needing a car.

Ro
Review №4

Cary he really did a good job helping get in too a car. Good customer care.

Za
Review №5

Super easy to work with. Especially if youre dealing with Cary. Great dude

Ma
Review №6

Jason was great I would recommend anyone to go to Byrider and ask for Jason. He was polite, great high spirited and very helpful thanks for everything Jason.

Cr
Review №7

Great service! Great communication! And really did his best to make sure I left with a car even with my credit issues. He is very appreciated and a very great seller! Thank You!!

An
Review №8

Jason was amazing, very knowledgeable and helpful. All my questions were answered before I even thought of them! Super easy painless process! Very happy very thankful! Love my new vehicle!

Ka
Review №9

Dude I cannot express enough how good how cool these people are the did everything g they could to help secure me a vehicle... after months of walking and riding a bike to work Im now driving thanks to Jason at jd dyriders

Ma
Review №10

Super professional and super great car! Treated so nicely by everyone! My sales rep was Jason who went out of his way to get a car in a few hours. Superb Nissan I got, great way to get back into a car with JD Byrider. Great company! Thanks JD and Jason, this was perfect!

Sa
Review №11

Jason has been very helpful through this process. Making things painless and easy. Thankful for all his help@

Cl
Review №12

Alex was very helpful in helping us find a vehicle that worked for our family with our difficult financial situation. We were able to drive off the lot the same day in a really nice vehicle for us. Alex really jumped through hoops for us and we will be recommending JD Byrider to our friends and family. We are immensely grateful for the time and dedication Alex and management gave to our situation. Thank you so much!!!

Ki
Review №13

Alex was extremely helpful and made sure I understood all of my options. He was also extremely patient with us and we are so grateful. Im glad we were able to work with him today!

Th
Review №14

So far so good. I havent left yet. The salesman Matteo was a good guy, he seemed honest. Jacob was straight forward and worked with my bad credit. Ill find out in a month how my experience really is. Im still in the lobby. So I dont know if the car is reliable or not. Only time will tell.

Ca
Review №15

Jason was awesome!! Love working with him.

Je
Review №16

Mateo was FANTASTIC. He is so patient and answered all my questions. He made sure to explain everything even with my silly questions. This is my first car purchase on my own. Mateo made it so easy.

Jo
Review №17

Was told getting a new car would be so difficult, not here the process was super easy my salesman Mateo was really patient and really knowledgeable answered all our questions and made the whole buying process such a breeze. I highly recommend coming buy if you’re looking for a reliable vehicle and see what they can offer you.

Ch
Review №18

Cary was very pleasant, and very helpful throughout the process of buying a our car.He was very polite, when we went out to pick our car. I just want to say thank you for helping us today. He’s been very helpful in the knowledge of each vehicle we looked at. The Jacobsons

Br
Review №19

Thank you Cary for the helping me get into my new car!! It was one of the best and smoothest experience I have ever had!

Al
Review №20

I really got a good run down of what the business is about beforehand and got what I appreciate most…honesty. From start to finish I felt apart of the whole process. Jason’s great personality and salesmanship all together is what really helped me close the deal. The team members in the building made me feel welcome as well. Highly recommended!

J.
Review №21

First time car buyer from a dealer ship and Cary was the best. Any questions I asked he had an answer for. He explained the car buying process with honesty before we got started. It was an all around GREAT car buying with Cary. I highly recommend him. He seemed to generally care about helping people and I appreciate that.

Be
Review №22

The service department is AMAZING. Samson F. In Madison Wisconsin is a excellent manager. He gets the job done quickly and stay true to his promises

Me
Review №23

Alex was amazing! He answered all our questions and made it such an easy process!

Sh
Review №24

Jason was tge best!!!! I actually looked at reviews before coming here. I thought they were too good to be true. Best dealership Ive ever encountered. Ask for JASON!!!!!!

Sh
Review №25

Very friendly, clean, definitely works with you at an affordable price. I worked with Mateo he’s awesome. Explained everything thoroughly. Definitely would recommend to friends and family!

Re
Review №26

He was great very patient helpful and I would recommend him great job.

La
Review №27

My time at JD Byrider was spectacular thanks to Mateo!! Mateo was very helpful. He made the process very smooth and easy. Mateo stayed in touch with me through the whole process. He made me feel comfortable when I waited for paperwork and he gave me all the information needed to get me driving in a vehicle. I am very satisfied with the customer service that was given and my vehicle! Thank you Mateo so much!!! I recommend JD Byrider 100%

La
Review №28

Great experience. Jason helped me out a lot. Very knowledgeable. Good place to go to build your credit. Thank you.

Le
Review №29

Jason Was great he was able to get me a vehicle when I needed it highly recommend it

Ta
Review №30

Cary was the young man that helped me. He was very friendly, professional he was very courteous,. I was in a very hard place and could of lost my job. Cary got me in a good car in no time. Thank you so much cary you saved my life.

Ra
Review №31

Jason was awesome, helpful and very knowledgeable. Our car buying experience started out very rough at other dealerships but Jason was able to help us out despite our credit issue and get us in to a car we liked! If anyone is looking for a reliable car with not so perfect credit stop in & drive away with a car!-from Sara & Rafael

Ni
Review №32

Jason Powers was an extremely professional and well-rounded individual she went above and beyond to help put me and my children in a vehicle and I am extremely satisfied with the vehicle that he brought out to me they give you a list of vehicles and they let you pick they dont just push you to pick Jason powers should be a manager in this company because he is very well-rounded and customer service

St
Review №33

Cary was very helpful and very polite. Great guy

Br
Review №34

The guys here at Byrider were friendly and efficient. Talk to Jason and he’ll get you into a car!

Ly
Review №35

Cary was very helpful and patient and took his time to explain everything thoroughly and show all options. Great experience! This is my first time going through a dealership and it felt very easy and smooth

Da
Review №36

The customer service here was great! I’m beyond satisfied with my experience.

Aa
Review №37

I love this place !!! Jason is so awesome he got me in and handled his job very well. I felt comfortable and not rushed into making a decision. I will definitely refer everyone here !

Je
Review №38

Jason was super awesome. Got me in and approved super fast. Awesome and I mean awesome customer service. Highly recommend them for your next car. Very respectful and so polite.

Sh
Review №39

Alex was GREAT very patient friendly and very helpful!!!!!! I would definitely recommend him and the whole establishment to friends and family ❤️ Thanks ALEX!!!

St
Review №40

Byrider was a fabulous place to do business with!! Their service is professional and quick!! They are about making sure their customers are happy and comfortable. the people help you in anyway they can to get you in a car and drive it home the same day!! Would highly recommend them to others! Will definitely do business again with them!! If you need a car stop in there!!!!

Ba
Review №41

I was really surprised and very grateful for the extra attention ☺️ that Mateo, one of the newer sales reps, and the other members involved, at J D Byrider gave my situation and they were awesome when it came to putting me a reliable vehicle with payments that fit my budget. I give them a BIG THUMBS UP! If you go there and Mateo says dont worry, I got you, He means it.

Ca
Review №42

My Experience with Byrider was absolutely a blessing from God !!!.Very friendly and truly cared about me .THEY REALLY TRIED TO GET ME IN SOMETHING NICE THAT I LIKED, AND THEY DID JUST THAT!!!! Salesman Nate was super Great. He is definitely a keeper on the job.

SC
Review №43

Cary was awesome to work with. He was super friendly, and upfront with the entire process. I would highly recommend him to help get you a car!

Ke
Review №44

Mateo was great help in getting me and my girlfriend in our first car! Thanks 😊

Br
Review №45

Cary is a very understanding salesman and get the job done as fast as he can. I had a good experience with him

he
Review №46

Jason and Micha have been trying to get me into a vehicle for a while. Very dedicated and positive experience. Jason was amazing and very professional. Can not go wrong with him.

Ro
Review №47

Very professional upfront very down-to-earth gentleman your phone just kind of that we needed you should get a big raise extremely very friendly you think youre so much mateoSincerely Robert and t o n i a. Nelson

Al
Review №48

Alex did a great job of getting a vehicle that fits my needs. I use my vehicle for work and would not have been able to keep working as soon if it were not for these guys.

Co
Review №49

Mateo is super helpful and knowledgeable about vehicles available to you. Would definitely recommend byrider to friends and family

ja
Review №50

These guys are great told me to come in and I walked out with a car great customer service

St
Review №51

Cary is amazing!! He was straight forward on everything, he made sure I chose the vehicle i loved! He explained everything so smoothly and made this an amazing experience for me and my family!

Le
Review №52

Cary was great. Worked with me through COVID and got me the car that wanted…. I had a very good experience from start to end

Jo
Review №53

The salesman was very pushy, made me feel like a criminal due to my credit. Price was well above the value of the car. The car fluids wasn’t topped off. The car has 129,000 miles. Three weeks in I have a check engine light. If I didn’t need a car at that moment I swear I would have walked right out that door. So shady!

La
Review №54

Great experience 👍Quick processVery polite and positive

ar
Review №55

First time financing a car and Carry helped me every step of the way! They had me gave me a lot of options of cars to choose from and has a great warranty plan. Highly recommend coming here specifically if you have low credit or not the best credit they can really help you. Staff is friend and Carry one of the sales agents is just amazing and sweet.

St
Review №56

Cary Ewing went above and beyond to help us get into a vehicle. Hes a great person and helps people far beyond than Ive ever seen. If you need a vehicle come see Cary Ewing. He will take care of all of your needs and put you in a vehicle.

Jo
Review №57

Good salesman good place to buy a used vehicle.

Ka
Review №58

Cary was wonderful to work with. He made a long and difficult process much easier to bare.

Pr
Review №59

They are straight to the point and no sugar coating…I had a bad experience my first time financing a car and this one made me feel like I had options and that I matter even with my credit situation.

Ho
Review №60

Jason worked with me to make sure I was happy with my car. Great service!

Ka
Review №61

Cary has been very helpful and made my Husband And I feel comfortable. It was wonderful to drive the cars with no pressure. Thank you

Sh
Review №62

Jason was great, he explained everything answered all questions and overall was just a great person ! I highly recommend him when coming here !

Br
Review №63

Cary, our salesman was great. Upfront and honest. However after the sale when contacting CNAC there customer service team members need quite a bit of training in customer service and communication including there management.

Gr
Review №64

It was a great experience for me. I was a little nervous with coming in at first but from the initial phone call until the initial first interview, Jason was very STRAIGHTFORWARD and KNOWLEDGEABLE which allowed me to be more comfortable with everything. To start from finish it was everything that was stated it would be no GIMMICKS!!

Jo
Review №65

Jason Powers made everything go smoothly with the purchase. He tells you everything straight forward and to the point. Highly recommend Jason.

Pa
Review №66

Jason was so good. He’s efficient, straight forward, and will go through many lengths to find the perfect car forYou. When I came in he was very welcoming and went above and beyond to educate us on the benefits of the company which was very helpful but it didn’t take too long which was also very very helpful. All in all as a young person buying a car JD byrider has been very helpful to that process. Jason was very transparent and professional.

Ch
Review №67

Worked with bad credit. Alex was incredibly helpful and understanding

Am
Review №68

I have gotten two cars from Jd Byrider. The last car had nothing but problems that they were just put a Band-Aid on and not fix. We have been working with their financial company CNAC/Automax end it has been the most horrible experience I’ve ever had. You have to prove your auto insurance every three months but it is impossible to get the information to them no matter what email or fax number they give you they never get the information and then try to charge you for collateral insurance when the problem is on their end not the customers. Both cars that we bought we paid over $3000 over the blue book value. Jd Byrider and their finance company only take advantage of people who are hurting financially and credit wise and sell you a car that is way over its value and then make you work with their finance company that is impossible to work with. I would check Carmax if I was for you they’ll probably get you a better interest right because no interest-rate could be higher than what you get when you go to Jd Byrider. There are other dealerships around that work with people with lower incomes and low credit scores, I would definitely go with one of them. All they do is rip people off, go somewhere else.

St
Review №69

*Karey was awesome. Thank you guys for helping me get a car.

Fl
Review №70

Byrider is an amazing dealership Cary gave me a great experience at byrider.Got me in and out with the vehicle I wanted.

Ka
Review №71

Cary was great with us and helped us get a great suv!

ke
Review №72

Cary he was very nice and very helpful also very prompt on helping me to get into something nice I like very quickly I would recommend people to talk to him if they were looking for a car

Ja
Review №73

Pretty good experience solid customer service Jason who sold me the car was very straightforward and really let me know what was good so Id say yea 4 stars

Ta
Review №74

Cary was a wonderful salesman he was understanding and he helped me get a dream car that I been looking for.He made me feel very comfortable and happy he’s has a smile on my face thank u cary

Sh
Review №75

I really appreciate Cary in this stressful process of trying to trade over my car into a new one. He was very easy going and professional. My experience was great 😊

Ka
Review №76

Mateo was really great, very knowledgeable, very friendly, and helped me get a car I am really loving!

Na
Review №77

Cary at jd byrider sisi an amazing job helping me into a different car

Ro
Review №78

Please stop calling me. I get called everyday except the weekend when Im away from the phone, its been 10 days.

sh
Review №79

Carrie was wonderful! He was able to help me get a car in no time

Ju
Review №80

Ive had so many things wrong with the car I bought from this place. They supposedly put in a different transmission, and its still slipping. Now the service department says they cant fix it because they dont know what is wrong with it. Really? I honestly dont think the technicians arent ASE certified at all. If they were, they would know what is wrong with it. They sent me home with a car that Im paying for but didnt repair it. I dont feel safe driving it. They changed the cv axle seals 3 times and they still are leaking. I would NOT recommend anyone buying a car from this place. Its not worth the money or your time. And the cars arent safe. They just want your money, they dont care if your car isnt repaired or safe for you to drive. Please go purchase a car from a different dealership!!!!

Za
Review №81

Awesome service! Great guy, very understanding and willing to help. This process is never easy but he made it bearable! Thanks Mateo!

Ta
Review №82

Cary was amazing!! So was Meka. Walking out very happy!! Thank you sooo muchhhh🥰🤍

Sa
Review №83

Everyone here was very nice and made me comfortable! They got me into a vehichle at a fair price and down payment with great warranty. It was a while wait but worth it! I am enjoying my car so far, I can finally do things and get to places I need to be. Thank you byrider!

Ka
Review №84

I really really love the fact they took there time with me Mateo is awesome explain everything to me very understanding made me feel they truly care about if Im happy with my car I also love the fact that they worked with me especially when my credit needs work an gave me an opportunity thank you

ta
Review №85

Cary was very helpful getting me into a nicer newer car! Would recommend them to anyone looking to upgrade

Ni
Review №86

Thanks to Byrider sales Team Cary and the Sales Manager Mecca. I truly appreciate your five star service assist in getting me and my children a safe reliable car. Thank you both for your hard work.

Ja
Review №87

I loved the work effort in service they didn’t give me a hard time and was very understanding! Great job guys

Ro
Review №88

Clean environment! Great experience from Jason in sales, to financing inquired today, and drove off today! Welcoming environment! Did not feel any pressure! Will recommend to family and friends! 5* Thanks for everything!

Sh
Review №89

Cary Helped Me Today And He Was Great !!!

Da
Review №90

They don’t waste your time at all! Jason walked me through everything I needed to know and got me taken care of in a few short hours. He was straight forward and He didn’t pressure me into a purchase and he didn’t make me feel bad for my credit. Jason is a SUPERSTAR!

Be
Review №91

Jason was very knowledgeable and helpful with finding a vehicle.

Sh
Review №92

Nice spacious environment. Worked with Garth and he is very nice and professional. Worked with me and made me feel comfortable in my decision.

Je
Review №93

Mateo Osorio is amazing and a great salesman to work with

Da
Review №94

Tried to sell something unwanted but finally got we want

Tr
Review №95

Jason was super helpful. Definitely recommend going to him for a quick and easy process of buying a car. 💯

Da
Review №96

I actually had a really good experience with byrider. Cary helped me out with getting a car that I actually was looking at and at a price that I can work with. I had a really pleasant experience.

Da
Review №97

Ok well that my second time in this dealership the sale person The name Mateo is very friendly gentlemen am recomend other friends by other car

Da
Review №98

I had the best experience ever with Mateo at byrider!No games, no hold ups, he got me in and out with customer satisfaction at its best

An
Review №99

It’s robbery for those in desperate need but they say they’re helping build credit. I wouldn’t recommend anyone to go here or if you do please do your homework about the vehicle you choose because those cars they sell are not worth the prices they have. Right now I have a 2007 Impala that I’m paying over $12,000 for looked up the blue book value & it’s worth $2,000, went on Chevrolet Dealership lot seen the same car, newer model leather seats Clean & they was only asking for $9,000. I can’t wait to be done with Byrider. My advice is to check out other lots before going forward with them.

Ko
Review №100

Jason was very helpful on finding me car good car thats fits and did everything he could to get me in a newer car

Information
24 Photos
100 Comments
4.5 Rating
  • Address:5234 High Crossing Blvd, Madison, WI 53718, United States
  • Site:https://byrider.com/dealerships/buy-here-pay-here-madison-53718-wi107
  • Phone:+1 608-663-1213
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Motor vehicle dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Highlights
  • Black-owned:Yes
  • Veteran-Led:Yes
  • Women-Led:Yes
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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