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European Wax Center
551 State St, Madison, WI 53703, United States
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European Wax Center
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Bi
Review №1

While I am not new to brazilian waxes, this was my first one at European Wax Center, and I will only be going here from now on. I saw Kiera, she was awesome, book an appointment with her! I was in and out in 15 minutes with a perfect wax! I have had it take so much longer at other places. Will go here for the speed.

Av
Review №2

Marissa is very professional, and is so kind and understanding of any questions you may have. She makes sure you’re comfortable with her and the process, and especially for those new to waxing it’s an invaluable experience to go to her. Absolutely 100/10 would recommend to anyone!

Ja
Review №3

I got a full bikini wax and maybe I’m just a big baby but it was so painful. I felt like she was rushing through and it didn’t feel personable service at all. It hurt so bad and I bled so much, makes me super nervous to ever get waxed down there again :(

Lo
Review №4

Did a good job fixing my caveman brow, but not in a way that looks like a just got my brows waxed.

Sa
Review №5

My favorite place! I love Erin and Brooke, they both did amazing, they are understanding and make you feel comfortable. 10/10

An
Review №6

Super helpful, and friendly staff, did an amazing job! Wouldnt recommend going anywhere else

Ja
Review №7

Jorah did an amazing job with my waxing. She was very professional, and timely. She made me feel very comfortable for the entire experience.

Ka
Review №8

Brooke was very professional! Definitely coming back!

Li
Review №9

Erin did an amazing job. So professional, and genuinely made me feel comfortable with the whole process. I am looking forward to my next appointment.

Ha
Review №10

Cheyanne is amazing at what she does! She’s very good at talking you through everything and is very fast at waxing. She is also very knowledgeable with the things you ask her. Would definitely recommend seeing her!

An
Review №11

Brookelynn is the bomb dot com. Professional, efficient and makes you feel super comfortable. You can really tell she knows what she’s doing and that she cares about her clients. 11/10 recommend her services!!!

Em
Review №12

Erin did an amazing job! I came in not thinking much but was shocked by the time I left! Would definitely recommend her because she genuinely cares about her clients.

Gr
Review №13

I was nervous to get waxed but Cheyanne was super friendly and made me feel better about the whole experience. She was fast and thorough. I will definitely go back to her soon!

Je
Review №14

I had the best waxing experience with Emily. She was very thorough and so nice. She’s now my go-to wax specialist. Highly recommended

ty
Review №15

Cheyanne was amazing! She was very professional with an attention to detail. She helped me understand how to better care for my skin. I will be back to see her!

Al
Review №16

A full body wax was a quick, simple, and effective experience! Emily was incredibly friendly throughout the whole processes. Would definitely recommend

Tr
Review №17

Kiera was very professional, efficient and knowledgeable. She made the overall experience very comfortable and was very friendly. I highly recommend her for your waxing needs!

Co
Review №18

I had my eye brows, upper lip, and arms waxed by Kiera Smythe at European Wax Center and she did a phenomenal job. I was very pleased with how I looked when she was done. She listened to what I wanted and went above and beyond to make the whole experience a very good one. I will definitely be going back to see her every time.

GE
Review №19

Brooke is literally the best worker at this entire place. Best wax everytime and amazing customer service!! 11/10 would 100% recommend!

LA
Review №20

In the past I have loved my experience at EWC but my most recent experience makes me hesitant to go back. A few weeks ago I went in for a Brazilian wax. The esthetician was in a rush and applied multiple strips at once. It felt like there was not good technique being used because the wax was way more painful than usual. A few days after my wax, I noticed I was covered in bumps and ingrown hairs. It has been over a month now and I am still dealing with the painful ingrown hairs from my most recent wax.

Ja
Review №21

Really great first time experience. Super straight forward and pleasant. I enjoyed the service and would definitely return.

Na
Review №22

Theresa was fantastic! Very professional and clean environment. Definitely will be returning to her!!

Ka
Review №23

My friend convinced me that waxing is the way to go, but as a first-timer, I was nervous! Not only did Erin do a phenomenal job, but she was so nice and coached me through my concerns. I would highly recommend her services and EWC is now in my book as a go-to place.

Ty
Review №24

Emily was very informative and knowledgeable during service. She was very welcoming and friendly during service. Wax specialist is very recommended.

Si
Review №25

I was here visiting from Memphis, TN and was SUPER nervous about getting my wax done! I’ve tried several times before but was unsuccessful! But yesterday, I woke up and was like I’m going to do it!Maggie at the front desk assured me it was gonna be quick, simple, and not as painful! She was so sweet!!! She was attentive and answered all my questions and concerns!My specialist, ERIN was phenomenal!!! She was quick, and talked me through my moments!! She had me looking and feeling so much better down there!!!! She did a great job of making sure I was comfortable and she got me in and out in no time!!!!!!I will definitely be back!!!! Thanks ladies !

Ni
Review №26

I went to EWC to get my back waxed & Kiera did an amazing job! She’s very friendly & her personality is great! 10/10 would recommend to go to her!

Ka
Review №27

Clean, professional, honest and kind service. Love them!

Ma
Review №28

Theresa did fantastic! She was very professional and knowledgeable, I will definitely be coming back.

Ha
Review №29

In spite of Covid they make every conscious effort to ensure the safety of the guest and I really value that consideration & thoughtfulness! However, I really have to rave about my wax specialist Jess K! I’d never gotten waxed before and Jess made it such a great experience! She made me feel comfortable throughout the whole process and really just made it fun! Needless to say, I scheduled my second appointment and will be back for appointments to come! Would definitely recommend Jess K if it’s your first time!!!

La
Review №30

Great place! Brittney did a Brazilian wax for me and she did an amazing job! Will be back !

El
Review №31

Brooke was very welcoming and professional, and made my first salon wax experience enjoyable!

Be
Review №32

Theresa is literally an angel, does the best job ever, and isnt satisfied with anything less than perfect. Pick her for your appt!!!

Ni
Review №33

(Sorry forgot her name) the Front desk clerk was very welcoming and informative. Brooke did an amazing job given this was my first wax everrrrr she talked me through it, made sure I felt comfortable and in great hands thanks for such a wonderful experience 👏🏾❤️

Ep
Review №34

This is the closest location to my houseBut every time I come I have issues with the staff or my wax.

Je
Review №35

I went here to get my first Brazilian ever! I was nervous at first, but my waxer, Jess, was nice, professional, and made me feel comfortable with everything. She did an awesome job and Jess will definitely be the person I go to when I come back!

Me
Review №36

If youve never had a professional waxing service done before, EWC is the place to go. Jessica at EWC on State Street made my first professional waxing experience relaxing and educational. She was extremely professional and I would highly recommend her to other first timers.

Ma
Review №37

This was my first time here....the receptionist was very helpful with Answering questions I had....i saw Erin, she helped make my appointment really comfortable and talked to me through the appointment..gave me little tips here n there for the future and recomended products that may help down the road! Hightly reccomend this place!Very clean and organized!!! Have nice covid precautionary measures in place as well.

Me
Review №38

Kari is the BEST!!! She does such a good job with all services and cares about her clients. I honestly look forward to my appointments so I can catch up with her! Would highly recommend.The studio is also super clean & the staff are all friendly and inviting. Going to miss it while I’m gone this summer!

Se
Review №39

Erin does a fantastic job every time I go to see her. She pays great attention to detail and makes the experience as painless as possible. I love how comfortable the atmosphere is with her and would highly recommend scheduling any type of wax with her.

Co
Review №40

I got my wax done today by Brooke and she made me feel so comfortable! She did a perfect job too!

Al
Review №41

Kari always does an amazing job with my eyebrows, this place is generally really great with very professional people and products. I have sensitive skin and I never leave with any redness or issues. Highly recommend!

Ga
Review №42

Kiera does one amazing job! She makes you feel comfortable! & tells you exactly what she’s going to do 🙃 10/10 would recommend her for your waxing needs.

Je
Review №43

Katie Is the best! I’ve been going to her for over a year and won’t make an appointment with anyone else!! She’s super fast and easy to get along with. I would definitely recommend EWC and definitely Katie!

Sa
Review №44

I would recommend this place for a bikini wax. Katie was amazing!!! Very friendly and great service. I will definitely be returning. Ive been to a couple different places for my bikini wax and this was the best experience Ive had.

Br
Review №45

I’ve always had a great experience here! After moving to Madison, Brooke at EWC is the ONLY person I trust with my brows! She makes it quick and comfortable, and I couldn’t ask for a better wax specialist 😙

Eb
Review №46

This place was great! I got a Brazilian with Sesha. She was really friendly and calm spirit. The procedure was pretty painless (despite this only being my 3rd wax). The wax they use was great quality. I highly recommend. Thanks guys!

Ol
Review №47

I love going in to European wax center. Everyone is very welcoming and professional, if you do go to this center I 100% recommend booking an appointment with Sesha! She does an amazing job waxing and whether this is your first time or you have had waxes before Sesha is perfect, she does it in a quick way without missing anything and i always feel comfortable and satisfied when i leave.

Ma
Review №48

Great service. Friendly people who do the waxing. Fast and they thoroughly explain what they are doing. Price is average. Great selection of after care products.

Jo
Review №49

I had the best first experience here. Juliet did such great job and explaining everything step by step. I would definitely recommend her and this company to anyone!

Ni
Review №50

Honestly I came in for one simple wax in March and go back every month ever since. The process gets easier and easier every month and its such a clean and easy experience that takes literally 10 minutes. Kari is amazing, she made the experience not awkward at all and now I feel like shes my monthly best friend. hahaha. She definitely knows what shes doing and the rest of the staff seems to be friendly and professional also!

An
Review №51

PSA: I ran by mid-morning today (Thursday, May 21st) and saw about ten people sitting inside the front of the store filling out paperwork, and I didnt see a single person wearing a mask. If they dont care about their employees safety, will they care about yours?

Ja
Review №52

I am surprisingly satisfied with my eyebrows. I havent gone to a salon for over two years and been doing my own eyebrows because I had a bad experience with the last person who waxed it. Sarah did such a great job with it. I told her I want my natural shape and just want it cleaned up and thats exactly what she did. This is probably the best eyebrows Ive had. So happy I gave this place a chance. Will definitely be returning!

As
Review №53

Its been around a year since I last came here for my waxing. I dont know why I ever stopped coming!! As soon as I walked in, I was greeted by two very polite and wonderful ladies. I was a early and they were able to get me in before my scheduled time. Rachel, was very polite and talked and walked me through everything she was doing. I never laughed and felt so at ease while getting a wax!!! She gave me wonderful before and after care instructions. Im leaving for Florida in April and I have already booked my daughter and I appointment with Rachel...Im super impressed with the front staff patience as I tried to schedule my upcoming appointment with me changing dates and adding on services. Kudos to all staff involved!!

Lo
Review №54

I’ve been going to EWC for about 2-3 years on and off, the ladies at the front desk are always warm and welcoming. Every tome I book, I ALWAYS go see Sesha! She’s super nice, knows what she’s doing, equipment is clean and she makes you feel comfortable. If I could rate her 10 stars I would.

Me
Review №55

Katie did a wonderful job! She’s super fast and makes it as painless as possible. Now I’m ready for my vacation!

Ch
Review №56

I would never get a wax from someone who was not Sesha. She makes me feel comfortable and it isn’t awkward at all. I look forward to seeing her every month ❤️I TAKE BACK THIS REVIEW THEY GOT RID OF THEIR BEST EMPLOYEE DURING A GLOBAL PANDEMIC I WILL NEVER GO BACK

Au
Review №57

I got a wax done by Katie for my first time and she was SO nice and accommodating during the whole experience. Definitely will be going back!

An
Review №58

I love Kristi. She gives me the best waxes I have ever had and is so thorough and takes her time to make sure everything is neat and taken care of. The reason I didnt give 5 stars is because of some of the receptionists. They are unclear, have scheduled me for things I didnt ask for, and sometimes just rude.

Sa
Review №59

A very clean, beautiful, and modern wax center! At some salons, the waxing pots can be a complete disaster but at the EWC, everything is spotless. I love the sleek, modern look. The receptionists, wax specialists, and manager are all super nice people that truly cater to their guests!

An
Review №60

Great experience! Very friendly staff and high quality services. My wax here was way quicker and less painful than Ive experiences elsewhere. Highly recommend!

Er
Review №61

I was extremely surprised and happy with all of my visit. My first eyebrow wax was free, and I think they did an amazing job. It was less painful thank most waxing places, and I feel the charcoal wax really left my skin with a smooth finish. Im really particular about my eyebrows, and I have to say I loved what they did here. Prices are great and so is the service!

Da
Review №62

My First time going . First Time is supposed to be $25 but I paid $51. When I left I felt fine once I got home I examined my self and as I wiped I was bleeding . I still had lots of hair at the bottom of my lips . Also purple wax was still stuck to me . Never coming back again 😤😤

Gi
Review №63

Very professional staff and very clean and nice decor/ambience.I REALLY like this waxing salon! Shout out to Kate the stylist for making my soft arch breath taking and also for being so cordial and warm. The front house staff were so polite.I will be back!!!!!

Co
Review №64

That was my best brazilian waxing experience ever after four years of waxing all over the world (and in one other place in Madison). Kristy (forgive my spelling?) is so quick and thorough! Looking forward to going back.

Al
Review №65

I had a great experience when I went there. Jana worked with me when I went and she was absolutely amazing!! She is very easy to talk to, sweet, and helpful! I recommend going here! I had a wonderful experience!

Ri
Review №66

Does anyone know what location or business Sesha is working for now?! Please respond if so thanks

Au
Review №67

Love this place! My sensitive skin isnt bothered by the wax at all. The wax specialist I usually book my appointments with is Jana. She is careful & quick with her work, and also super friendly!!

Je
Review №68

Went to the European Wax Center on State Street for the first time yesterday, and got an eyebrow wax with Kristi. She did a great job, my brows look amazing! Will definitely return for future services.

Al
Review №69

Very friendly and knowledgeable staff. Love the hard wax! Wouldnt go back to soft wax ever again. One thing they could improve on is the lighting in the rooms. Other than that I think its great!

He
Review №70

Jana was super friendly and professional. Wouldnt let me leave unless I was satisfied. I had my first ever Brazilian with her and she made it so comfortable. Recommend this place to anyone!

Ni
Review №71

This is always my favorite place to get waxing done.

Ar
Review №72

Sesha was amazing! The wax was quick and easy and she made me laugh the whole time which distracted me from the hair ripping out of my body lol.

Ay
Review №73

I’ve been coming to European wax center for a while now, both at home and here at school. Kristi is the most thorough waxer and always makes sure everything I want is gone. Highly recommend!

EM
Review №74

My visits to EWC started rough as I had Kari and did not enjoy my experience. She worked hard to obviously up-sell me and even made me feel self conscious enough to pay for more services. I did not enjoy Kari or her waxing services, at all. However, after giving it one more shot, I was happy I did when I had Sam as my waxing specialist. Sam worked carefully, well, and proved that she wanted to make me feel confident in her work and in myself. I will go back to Sam every time as I feel she did a great job of changing my views on the European Wax Center. So thanks Sam for your hard work and friendliness, you are the reason I will continue to go back to EWC.

Kr
Review №75

Kari waxed my eyebrows (my first time) last week and I was so happy with her service and the results! Ive always been afraid to wax them worrying about pain or poor shaping, but I couldnt have been more wrong! The wax they use is great and Kari expertly applied and removed. She had me take several looks along the way to make sure it was what I wanted, tweezed any strays and trimmed as well - which I had no idea was a thing! And my skin hardly reacted, which was wonderful. The first time free eyebrow wax was the icing on the cake - Ill be back!!

As
Review №76

Sesha is absolutely amazing! She knowledgeable about products and services that best suit each person based on skin and hair types. Thank you!!

El
Review №77

First time having any sort of wax and it was awesome! Sesha made me feel completely comfortable. Shes super energetic and keeps the conversation going so any tension you have just ebbs away. I was scared it was going to be really painful, but Sesha made it a breeze. Zero discomfort after either. 10/10 recommend!

An
Review №78

I love going here. The people are super friendly and their products are great.

Ni
Review №79

The first time I went it was AWESOME! My brows were in fleek! I tried to use the same person this time, but she was no longer with the company. I tried someone else, but I was left asymmetrical and misshapen with wisps of wax in my hair. The company itself is well run and clean though.

Am
Review №80

Great first experience here! Very cheap introductory price and Kari H is great 😁

Pa
Review №81

I had a great experience there. Professional, yet friendly atmosphere. I would highly recommend the European Wax Center.

Ma
Review №82

The manager, Dawn, was one of the most unfriendly, unkind, and unwelcoming people I have ever come into contact with in the beauty industry. I would highly suggest against ever going to European Wax Center since there are so many other great brow salons near UW campus that actually value their customers. Very disappointing experience.

Mo
Review №83

My first time for waxing and it was a great experience. Staff were super helpful and informative.

Je
Review №84

Recently had a service at EWC on state street and it was a great experience. The place was clean, and the prices seemed really fair considering. Kristi was my waxer and did a wonderful job and she was very friendly. She helped ease my nerves as I was pretty nervous - Id definitely recommend this place !

He
Review №85

Kari was an awesome wax specialist - very personable, skilled, and efficient! I am excited to have my future appointments with her.

Mi
Review №86

Had a great experience with Tiara! She was understanding of my problem areas and my skin looks and feels amazing! It was a very clean environment!!

Sc
Review №87

Had a brow wax done by Katie. Katie was professional and knowledgeable in all aspects of her job. She is very friendly and helpful as well. I will be back.

Ly
Review №88

First time ever and I was so comfortable! Kari was amazing! Definitely coming back.

Ka
Review №89

Quick and comfortable. Ive never had a bad experience with any EWC and this was no exception. I like that they use sugaring and have a wide range of after care products.

Ad
Review №90

Kari did a great job waxing my eyebrows. Essentially painless and kept them looking masculine.

Vi
Review №91

Im super wary about going to new places for a wax but Im very happy with the customer service and how my eyebrows turned out!

Ja
Review №92

It was my second time ever going and my specialist Kristi made me feel super comfortable and she was very thorough and quick, absolutely would recommend coming here and recommend Kristi 100%, she is the bomb!!!

Co
Review №93

Amazing! So much less pain than your average waxer... Ask for Sesha

Fr
Review №94

Decent experience. No wait. Same day appt. got a Brazilian wax some hair still left behind but service is amazing

Lo
Review №95

Worst Wax Experience ever!!!!!! I have gotten my bikini line waxed before and it should not hurt that bad. The European Wax Center uses some sort of blackish hard wax. Some girl with braces did my wax. I know for a fact that you are supposed to rip quickly so that the hair goes away FAST! She SLOWLY pulled the hair off with the wax so that I felt EVERY SINGLE HAIR being ripped off of my body! My skin was very red. I could see blood where she ripped the hair out! This has never happened when I got a bikini wax at other places. She also went over the waxing area twice, she said with hard wax you can do that. Anyways very sloppy job, there was tiny hairs left, and she left some wax on my body. It hurt so bad, I just left it alone. I went to Aveda before they were cheaper and did a better job, smh.

Ki
Review №96

I always have a good experience here! I book with Katie, she works very quickly and does a wonderful job!

Ch
Review №97

Had a better-than-average experience with Katie! Im looking forward to requesting Katie for any future visits.

La
Review №98

I recently had my first experience at a wax center. Katie was my specialist. Katie made my service very pain free, and helped me relax and enjoy the experience. Thank you Katie

is
Review №99

Always a clean and timely experience. The girls are all welcoming and helpful.

Ma
Review №100

The girls at the front desk were amazing and so personable! would highly recommend this place

Information
29 Photos
100 Comments
4.7 Rating
  • Address:551 State St, Madison, WI 53703, United States
  • Site:https://locations.waxcenter.com/wi/madison/madison-0679.html?utm_source=google&utm_medium=search&utm_content=local-listing&utm_campaign=gmb-listing&utm_term=ewc-gmb
  • Phone:+1 608-665-1330
Categories
  • Waxing hair removal service
  • Beauty salon
  • Beauty supply store
  • Hair removal service
  • Spa
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–7PM
  • Wednesday:9:30AM–5PM
  • Thursday:10AM–5PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Health & safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible restroom:No
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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