The furniture seems like higher quality, and I appreciate that they have a clearance area in the back. The displays in the main showroom are not too crowded together and you have plenty of room to walk around.Bought a clearance couch from Andrew after indecisively visiting 4-5 times. He was great getting me all the info and measurements I requested. Because it was clearance, we were able to get it home the next day! I love my new couch!!
We had an amazing experience at this slumberland. Mitchell was a great help. This is the most amazing futon I have ever sat on. I can and have fallen asleep in one second on this futon. It is even more comfy than my actual bed. I have slept many nights on the futon when it is flattened out and awoke feeling perfectly rested. The only time I haven’t gotten night terrors is when sleeping on this futon. 11/10 would recommend.
We made a long list of places to shop for a new bed and decided to go here first. Andrew helped us pick out something in our price range that would make both a back and side sleeper comfortable. We did our due diligence by comparison shopping two other places, but our hearts were set on what we picked out at Slumberland. Our new, king size, hybrid Sealy is awesome! I recommend shopping here and make sure you ask for Andrew! He is quite knowledgeable, friendly, and has great communication. I had a lot of questions and he was thorough and speedy to answer my texts.
What an amazing shopping experience! We were left alone to wander and not feel as though every move we made or anything we stopped to looked at was being tracked or followed.We found the best pieces for our home! Andrew was a delightful person to finish our experience with☺️
We always comes back to Slumberland Furniture East Town branch, after searching other stores. We always find the furniture we love at an awesome price! The staffs are so attentive but never hover, they always know when to appear and give the information that’s needed! Special shout out to Sales staff Kristi Leahan for helping us out!4 thumbs up from Us!Ronnie and Nanette 👍🏼👍🏼👍🏼👍🏼
I was very pleased with my visit today. Keith was quite helpful and I found exactly what I was looking for within minutes. I got a great price and will give them first consideration for future needs. Based on my experience I highly recommend this store.
Mitchell was knowledgeable and straight forward with me. Not high pressure, but didnt miss showing me any compatible products either. Im so happy with my sales experience. Ill update once I receive my bed.
Andrew was SUPER HELPFUL when it came to helping us fully furnish our lake home. He was very knowledgeable about mixing and matching different pieces, and what the delivery options would be on each as far as timeline. I will go right back to him with any furnishing needs in the future.
Amazing customer service!! Arrived 20 minutes before closing and the gentleman that helped us didnt mind that we were up against the store closing; he didnt pressure us at all. There was a huge selection and we ended up walking out with a new couch! Very pleased and would recommend this store to anyone.
Keith was extremely knowledgeable about the furniture in the store, He was Direct and to the point and far from pushy. Ive seen a lot of .salesman and he was by far the best.Thank-You KeithJay and Cindy
Went in browsing for furniture was greeted by a gentleman named Keith. Very kind and knowledgeable. Didn’t follow me around the store like a car salesman. When I found what I liked he was so helpful!! Got home and realized couch to big for living room. As disappointed as I was about it not fitting he’s still going the extra mile to make it happen. Would recommend Slumberland to anybody.
Thank you to Andrew at Slumberland, E. Springs Dr, Madison, WI. His friendly guidance helped me decide on 3 really fun chairs for my small apartment living room. I can’t wait until they arrive! I will shop here again!
It was a pleasure to work w Andrew. He had me try a few different mattresses to get a baseline but after that we moved to discussing desired price range and other specifics. We looked @ some Slumberland brand mattresses & basic bed frame. I ended up purchasing both plus a mattress protector within my price range. Timing is important so he helped make arrangements for us to pick it up next week. I was very pleased!
Im only posting because Ive worked for slumber land in the past.. good place to work, terribly over priced chincy stuff. First, this is akin to walking into a car lot full of vultures, 1 sales lady was rude as could be, the beds can be had ( exactly ) for 100$ s up to a 1k less if your a smart shopper... build quality remains the same, cheap.. with inflated prices that make little sense... do your self a favor.. shop elsewhere. However its a fantastically clean show room, go shop take pics, find it online for less.
Ive never stopped for new furniture before but had been to the website. I wanted to sit in the love seat Id picked out before buying it. Decided it was as comfy as it looked and I would buy it. Then found out that due to record sales during the pandemic it wasnt in stock but would be ready next year! Im not replacing furniture, I dont have any, so I dont want to wait a year. A more common model would still have to wait until October! Then my salesman checked their clearance stock and found a similar love seat at the West side location. Got me financed, and delivery scheduled in 3 weeks. I know Ill be going back for other furniture as I settle into my new apartment.
We have a small living room and we were thinking a loveseat would be our best option. Andy helped explain the difference in couch and loveseats. He also provided information on how the couches were built that helped our decision.
Frankly, I was ready to be disappointed. I was not able to use my merchandise credit online but I strongly prefer doing online transactions when I know exactly what I want and exactly how I planned pay for it. that being the case, I took advantage of the text or chat feature, I don’t recall which.I got a message back almost immediately that said that store was not set up for that type of communication. They asked for a phone number so a sales person could reach out. I reluctantly gave my number just because I was at my wits end with it.I was pleasantly surprised when Keith reached out via text message. He handled the entire transaction including figuring out what my current name is what my current address is what my current phone number and email are, every single one of those has changed since my last purchase.He was able to find and order the exact item I wanted, gave me the sale price I expected, and applied the three-year-old merchandise credit + allowed me to pay the difference through Apple Pay on my phone. All perfect for my very busy lifestyle. Two thumbs up!
Keith was a wonderful help and was able to take care of all my questions when buying a new mattress. Highly recommended and will be coming back for more of my furniture needs!
Salesperson was friendly & knowledgeable. He didn’t pressure us. He gave us time to make our own purchase decision. He gave his opinion when asked.
I waited almost 6 months for a chair. When it finally arrived and was delivered, I used it for couple of days. I found it to be very uncomfortable. I contacted Slumberland on their website and asked how I could return the chair. I was contacted very quickly and asked what the concern was about the chair. I was assured that I could return the chair and asked if Id like to come back to the store and select another chair. I did that. I was helped right away, I found something I liked, and was told that I could continue to use the chair I was returning until the new one arrived. Very happy with the support I received at the store.
Mitchell was very helpful, polite and courteous. Not pushy whatsoever. Gave us time to browse. Checked with us occasionally to answer any questions. Quite a relaxing shopping experience.
After looking on line for a rug for 2 weeks I needed to see and feel a rug. Slumber land had it AND matched Amazons price!. They also beat the delivery and return policy. All made so simple!!
Keith Ksobiech was professional, polite and extremely knowledgeable. He did an excellent job of helping us and answering all of our questions! We will definitely look forward to working with Keith again in the future! Slumberland is very fortunate to have such a five star employee!Jim & Jeanne Strand
We loves the customer service and the ease of getting the process of buying a temperpedic bed and couch. Sales woman was very knowledgeable and friendly and didn’t try to sell us a mattress the we could t afford, it actually showed us a mattress that was on clearance was exactly what we wanted. Delivery was set for 5 days after our purchase and I think that is reasonable! I would definitely go back if we are ever in need of anything household.
Very nice store, happy with the purchase and salesman did excellent job. No pressure on buying anything and very helpful!
We were originally planning on just looking at options/asking questions for a future online purchase. That changed for the best after receiving an educational consultation with Mitchell Kohrs, who left us feeling confident in our decision of making a same-day purchase. We really appreciated the low pressure approach Mitchell provided, while still being available to provide the assistance needed. Moving on its own is a chore, glad to have an experience that eliminated the need to shop around at other locations.
Ive gone to Slumberland twice now to furnish my home. Both times they have provided great furniture with great service. All of their staff were friendly and helpful, without being too overbearing or sales-focused. The price you pay is comparable or better than other furniture stores and, in my opinion, their selection of pieces and the ability to customize those pieces was much better. I will definitely be returning for any future furniture needs.
Love coming here to get my furniture. The reps are always amazing andore than happy to go above to help you find your selection.
Andrew is amazing!! Furniture shopping is exhausting and can be stressful. Andrew is hands down the best salesman we’ve shopped with ever. He knows his stuff and made it easy to do business with. We had a fun time and got exactly what we wanted!
Great furniture at great prices. We got a brand new sectional for a great price with affordable, full-install delivery within the month, which is extremely difficult to find during these COVID-19 times. Super friendly and helpful staff as well. We’d tried every furniture place within miles and finally came here and it worked out great. Shoutout to Keith for having a great sense of humor!
Great salesperson. Not pushy at all. Answered our questions, showed us what we were looking for and let us browse on our own. He was also more than happy to write up or order.
Andrew is great. We’ve worked with him a number of times. We had gone to the website to see what we wanted so a fast trip. Slumberland furniture is top quality & delivery is fast and done with care.
The man who helped me was nice and made things really quick. Only showed me what I asked for and didnt try to up sell me on other things. Very pleasant experience.
I had Keith help me. I went in with something specific in mind which they didn’t have. But he was very helpful and knowledgeable and he ended up finding me the most amazing couch! I can’t wait for it to get here. Delivery is going to take a bit because of the special order but Keith was very patient with my many requests and my likes and dislikes. Would definitely recommend.
Andrew was fun to work with. Very knowledgeable and provided a lot of education to us to help us with our mattress purchase.
Keith was great. Showed me what I was looking at after I told him the product I saw online. Then offered to show me similar items in the same price range that they had on the floor. Was extremely kind and gave me space to look around and not hover like some sales people do! So far I’ve bought all my furniture from them, couches, bed, dining table and chairs and I’ve never had a problem. He told me I always have the option to add delivery at a later date if I cannot pick it up.
The sales person, Keith, was professional, friendly and very helpful. Upon receiving furniture I purchased, I had a change of heart and Keith gave me several options. I ended up getting something I was much happier with. Thanks Keith, youre the best!
Salespersons were knowledgeable about their products and helped me promptly.
Quick and easy. No hassle or pressure. Thanks Andrew!!
Another great experience at Slumberland East in Madison. Highly recommend Slumberland, and especially Keith, our salesperson. He is helpful, knowledgeable and has now helped us through the purchase of 4 rooms of furniture.
Kristi did not hound us like other places. She really helped us with all our orders. I definitely would come back.
Andrew was so helpful and understanding. He really did a great job at accommodating our every need and did it with seamless effort. It was like hanging with a friend. The deals were so good we actually returned what we bought at another furniture store from Black Friday and SAVED $600! Slumberland has made me a returning customer for sure!! But definitely wouldn’t of been back if it wasn’t for Andrew and his spunky personality!
Very professional sales team. Dealt with the manager at first who was fantastic. They dont crowd you constantly like other furniture stores we visited before Slumberland. They give you space to think about things and dont rush you to make a decision.Id absolutely do business with them again.
Andrew at Slumberland was awesome to work with. He was super helpful and allowed me the time to make the right choice. If you are need of furniture please check them out!
Had to exchange my mattress due to my selection of a too firm mattress. No hastle at all. Andrew did not rush me. He encouraged me to take my time. And I did. New mattress coming in 11 days! Nice work Andrew and Slumberland!!Lynn
Andrew, the Slumberland employee who sold me the furniture, was very kind and patient as well as helpful. All of the movers were also very kind and handled the furniture with care as well as making sure they were aware of their surroundings in my house as to not hit nor damage anything. I’m very satisfied with the whole transaction. And I love my new furniture:)
It was a pleasure to work with Andrew! He was patient and gave me all the information I needed to make the right decision for my home. I didn’t feel any pressure to buy but he did help me find just the right pieces for my family room within my budget! I’d highly recommend Andrew at Slumberland on the east side of Madison!!
Andrew helped us out and he was awesome, very informative and efficient. We came in knowing roughly what we were looking for and within 20 min had everything we needed for our livingroom picked out! Great experience!
Last week, I bought a chair at Slumberland. My salesperson, Keith, was friendly, and very helpful in finding me chairs that matched what I was looking for. When I found one I liked, he was very patient while I called my husband and texted him a photo. Keith was knowledgeable in answering my questions. It was a very easy, non-stressful experience.
I greatly appreciate the low pressure, helpful sales style at Slumberland! Tonight I worked with Keith Ksobiech, who listened closely and asked questions to identify my needs. He was then able to offer me realistic options, which made the process more fun and exciting because I never had to feel disappointed in any way! He found me plenty of options within my price range and I got everything I hoped for! Sincerely, thank you, Keith and Slumberland, for a comfortable and fun furniture shopping experience!
Good service. In and out in less than 30min.
A great furniture shopping experience with Kristi.Very knowledgeable, new the store like the back of her hand.Got almost everything we needed to furnish 3 rooms in one stop.Definitely 5 stars.
Great furniture at fair price. Andrew is very knowledgeable and personable! Would have nice to get the candleholder thrown in on a twelve thousand dollar purchase though...
Andrew is amazing! 10/10 would recommend and come to him first for any future furniture needs! It felt more like I was chatting with a friend who knew about the latest deals and what might be similar to pieces I showed interest in. Did not feel high pressured or salesy and their text feature is a great way to ask questions after I left the store, as I was making my decisions.I am curious to see how the process plays out with delivery and all of that, as my furniture is on a bit of back order. I recently moved into a house and (unfortunately) went elsewhere for my first set of furniture needs. That experience was horrible, but mostly after the sales guy had made his sale.So far in the process, a fun furniture shopping experience here! And, hey, shopping for furniture for your home should be fun!Thank you Andrew!!!
Fast and friendly service. Went above and beyond to help is out. Same day pick up.Thank you!
Best experience ever buying our sofa. Keith was extremely knowledgeable and helpful with an awesome personality! We will definitely come back and would strongly recommend Slumberland. They recognize our veterans and give a discount to them.Great prices, wonderful selection and quality furniture.
Andrew was awesome! Super patient and didnt make us feel rushed. We felt he had a good understanding of our needs. Turned a stressful day into a great experience!
Mitchell at Slumberland Furniture was so helpful and knowledgeable in helping me and my mother decide on a lift chair for her. Mitchell was such a delight to work with we ended up getting living room furniture as well.Thank you for all your support
We purchased a mattress here. Andrew was knowledgeable and listened to what we we’re looking for. He left us alone to try them out and came back to point out some of the good features. He was by no means pushy. We will get the mattress in a couple of weeks so, sleeping on it will be the true test.
Great experience with Andrew at East side Slumberland. Thanks for the help! :)
Andrew was pleasant and respectful. Most importantly he listened to our wants and tailored our shopping experience for us. We will be shopping Slumberland again because of Andrew.👍🏻😊
Slumberland has such a vast selection of quality furniture at very decent pricing. We’ve looked at many places in the Madison area and we are so happy to have found this store. So far, they have everything we’re looking for to furnish every room of the house.
We purchased a mattress set from Slumberland. We typically buy most of our furniture from Slumberland because after shopping around each time, Slumberland has the best prices and the quality we are looking for. Keith helped us out over the phone initially and then we went into the store and within 15 minutes had what we wanted. Fast, easy and great customer service! Thanks to Matt too for helping us process the payment! Highly recommend Slumberland!
It was great. Found what I was looking for at a good price!
I called this location and explained that I had recently undergone knee replacement surgery and we were in desperate need of a new sofa recliner as ours had broken. I shared that I realized most furniture stores have delivery dates 12-16 weeks out due to Covid but was wondering if they had any clearance in stock that we could receive quicker.Andrew assured me that they did have some in stock that could be delivered sooner. Knowing that I couldnt come in to the store, he graciously offered to take pictures of several and text them to me.He was amazing and answered all our questions and helped us find the best sofa for our situation.We highly recommend Slumberland and Andrew!
Keith was very knowledgeable and helpful without being pushy. Great experience, good prices.
Loved the service! Mitchell was a huge help. Very knowledgeable on all the sofas and knew what to show us immediately when we told him what we were looking for.
Andrew is a great guy. Big store energy kinda guy. Super solid and all around great experience. Not pushy at all and very helpful. 10/10 would work with again. Great hair too.
What a friendly, helpful place! We had issues going with other furniture stores but the Slumberland store on the East side of Madison was extremely helpful, especially Kristi!!
Got a really good deal on a sealy mattress! Kristi was the lady who helped us decide which mattress to get, after being to EVERY place we could check out mattresses she was most defiantly the most helpful and friendly! Def recommended this place and Kristi! Thanks!
The sales rep was incredibly helpful and informative, a great experience.
Kristi was a fantastic sales representative! Greeted me with knowledge and not pushy! My experience with Slumberland sales representative was five stars. Thank you.
Keith did a fantastic job answering my questions, showing me items that I was interested in and explaining in detail my options.
Sales Assic., Mitchell Kohrs, Madison-East was very helpful, friendly, knowledgeable and efficient!Thank You for handling our furniture order!Naomi & Mike D.
Our visit to Slumberland was awesome. We were greeted after entering the store and given useful info about the furniture we were looking at and then allowed to wonder and look at different displays. We were asked if we needed help or had questions as we browsed the displays. Several sales reps answered questions and offered useful tips and advice but never seemed overzealous. After a decision was made our sales rep answered our questions completely and even even left his card should any other questions arise later. I have to say we were very happy and satisfied but never once pressured into making a decision. I highly recommend Slumberland for first time buyer’s.
Great experience! No pressure, was given lots of time and info to help decide which bed was right for me. Love it!
Very courteous employees. They were busy helping other people, but attentive to the fact there were customers waiting for their assistance. I was able to purchase exactly what I was looking for!
Both Andrew & Keith are wonderful, knowledgeable salesmen. They did a great job explaining & answering my questions and convinced me that I will have the best nights sleep...ever!
The guidance we got from Mitchell Kohrs while choosing a mattress was outstanding! I couldnt be more happy with our experience and purchase.
Keith has been a help while we’ve taken way too long to decide in our sofa and loveseat purchase. We have worked with him in the past, as well, and appreciate the time he takes to respond to our questions
Matt was very helpful. He had the company send me fabric samples that they didn’t have in store.
Keith did an outstanding job checking inventory and the condition of the chairs we were interested in before we made the drive to Madison
I have been working with Kristi to over the last few months to purchase some pieces of furniture for my home. She was very patient and understanding as I stopped by periodically to figure out what would work best for my current needs. I would recommend stopping by and having Kristi help you with your furniture needs.
Mitchell was friendly and knowledgeable. There was no pressure to buy. We got a very good price.
My husband and I were looking for a loveseat with recliners. As we entered the Slumberland store, we were greeted by a young man named Mitchell.He took us to where we could look for loveseats, and left us to ourselves, saying he would be close by if we had questions.We came to a point where we realized that maybe what we really wanted was just two recliners. Mitchell took us to that area of the store, and again said he would leave us for a bit.As it came down to the point where we were ready to make a decision, he was gentle with us! He didn’t push us and he was very knowledgeable about the items.The thing that stood out most about Mitchell to us was his patience! As we had time to make our decision,.he showed us all the options about the chairs, and pointed out the difference between manufacturers.We did decide on purchasing two chairs.We also decided to include the five year protection plan.In 4 to 6 weeks we are going to get our chairs delivered and set up for us. We’re very pleased with what we experienced at the store. Many kudos to Mitchell! We would recommend anyone that enters the store to ask for him.
Ive purchased furniture from Slumberland in the past and was very satisfied with their products and services.We decided after viewing the website to purchase the Avalon chest from them.Both Andrew and Keith were very helpful and made it very easy to make the purchase.I would highly recommend them in your furniture buying experience.They are knowledgeable people and provide top notch customer service.
Because of covid my couch wasnt supposed to arrive until JULY, months after my order which they did precovid too (I know too many people who ordered from them) therefore ill give them 4 stars. Except, I went into the store and I got a couch from their floor display which will be here within 5 days. I paid the same for each couch (online one was 1200 the in store was 1100 so didnt make since). Slumberland does take forever for online purchases therefore you should go into the store if you want something. They are a great company though
I liked the fact that I was greeted and the delay in furniture was explained, but then I was left alone to shop. I hate being ghosted as I shop. I still felt like if I had a question there were plenty of associates available.
Great customer service Keith ksobiech helped us and was friendly we enjoyed working with him and we are very pleased with our purchase!
Andrew was my salesman he let me know on the sale or clearance of the couch that I had purchased months ago that never came in and this one was already there so they clear instead it He contacted me and told me I could finally have the one that was on the floor and it was on sale and so I came and bought it it’s being delivered on 1 April
Our salesman, Andrew Scully, was friendly and very professional. He showed us various chairs and was very informative. We purchased 2 recliners and cant wait for them to be in our living room. We would buy at Slumberland againSally Alexander
Madison was extremely helpful. I even had a lot of special request which were met with no opposition. I always have a good experience at slumberland
I had a very positive experience! Andrew answered all my questions with a lot of patience!
Andrew and Alex are amazing. Andrew helped me find the right recliner for me in the Clearance section and Alex found me a matching piece. Was able to go home with the furniture today.
LOUISE is very understanding of customers needs and great knowledge products. No pressure. Have been coming in off and on for some time to find the right fit for my needsBeen to numerous stores and by far this is the best.
Great service. Gave us plenty of time to shop on our own.
Customer service is always great. I usually let the salesperson know what I am looking for and my price range and I like that they do not pressure me to spend more or change my mind to capture a better sale. Quality products also.
Showroom was beautiful. Great displays.Helpful lady, Madison.