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Budget Bicycle Center - Repairs & Bicycle Accessories
1124 Regent St, Madison, WI 53715, United States
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Budget Bicycle Center - Repairs & Bicycle Accessories
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Dr
Review №1

Is also owned by machinery row bicycle shop. They are just as high priced. I do respect their honesty. I am barely on a beer budget. So I will have to do my own repairs. I may use them in the future.

Do
Review №2

I have purchased all my bikes from BB, but the service after the sale is so important. Repairs are thorough and done right. The estimates were right on. The staff is so helpful with any questions I had. Today picked up a bike rack and Andrew brought it out to our vehicle, explained & demonstrated set up. I had brought my bike and he helped show us how to secure it to the rack. Also took a look at a front brake that was acting up. Unbelievable service. Highly recommend Budget Bicycle for all your bike needs

Ma
Review №3

Worst bike shop Ive ever seen!My bike was in the shop for a week and they didnt do anything! They said they called me once and I didnt answer. I asked if they couldnt have called me twice and the answer was people at the store are very busy. More over, the girl who works at the store doesnt know anything, price... parts... nothing. Dont waste time going there, believe me, its not worth it.

MJ
Review №4

Great at communicating their plan for repair and for follow up. Very helpful with giving me a hand with loading my ebike.

Sh
Review №5

Very good service and very knowledgeable staff. Lately my bike had started making a weird sound while paddling, brought it to the store for a regular tune up. They started working on it as soon as I arrived and had my bike ready in 15 mins. They said my bike was in excellent shape, switched out my faulty pedals and lubricated the chains all free of charge. Highly recommended.

Dr
Review №6

They do a great job fixing up bikes and have a decently priced section of bike accessories. My chain broke one day and they fixed it but for my right on the spot for free!

te
Review №7

Happy to find plenty of parking. Greeted and helped by friendly knowledgeable staff. Got exactly what I needed in a short time. I highly recommend for your biking needs.

Da
Review №8

Very knowledgeable staff, great service. They were able to help me find parts for my 15 year old bike with no hassle at all. I will absolutely be going back.

Ri
Review №9

Great service and prices.Friendly staff.

Da
Review №10

I took my bike in for a few maintenance issues during one of their busiest periods yet they managed to flip my bike over the next day and I didnt hafta flip over all of my cash- they even gave it some fine tuning it needed but I didnt hafta ask for. Their staff is professional, patient, and really listens to their customers. Thats why I havent taken my bike anywhere else for over 15 years.

SC
Review №11

The staff were surly. They stole my Schrader valve adapter 🙄

Le
Review №12

Great selection of parts great prices

Su
Review №13

Budget Bicycle has the best bike repair in Madison! Expert “Reverend Crewe” completely revamped my Townie that I’ve loved riding for so many years—He made my comfy old feel like brand sparkling new! Budget even added a water bottle & holder as a free gift! After a little accident on my bike, they even gave my bike a free “tune up”. Budget is now working on my daughter‘a vintage bicycle. Budget is the only repair shop In town that was willing & excited to take on her vintage bike! Kudos to “The Reverend” & Budget Repair for doing the most professional work! A great deal for the money—and such a friendly team!

St
Review №14

Helpful and friendly staff.

He
Review №15

I go back to this repair shop every year and they are so fair and up front about repair costs! Not sure if Ive ever had to pay more than $20. Fantastic service and people!

Ry
Review №16

I only asked for a replacement screw, but when they took my bike in to get the right size, they put in the part as well and then charged me an additional $10 for putting in the screw (labor I didn’t ask for). Probably wouldn’t have been annoyed by it but they also weren’t particularly friendly

Da
Review №17

Matt was awesome! I rode in this morning to get an idea why my bike wouldnt stay in a gear. Matt immediately put my bike up on a stand to check it out. He determined the rear derailer was beat beyond repair and offered to put one one immediately, even though there were customers streaming in the door. He put that on and then noticed the chain had a bend in a link. Another 5 minutes and he brought my bike out for me to take for a test spin. The bike was great, not even chain chatter! He saved me a lot of time and effort for a great price. I highly recommend Budget Bicycle Center and specifically Matt for service. Top Notch!

St
Review №18

Have had multiple great experiences with bike service and buying gear. Friendly knowledgeable staff. Pretty darn satisfied.

Ar
Review №19

I took my bike in for one of my two free tuneups and was fortunate enough to have Christopher The Reverend Crewe as my mechanic. He did an incredibly thorough and meticulous job while simultaneously keeping the final ticket price well below the original estimate. He finished ahead of schedule and took the time to explain to me the how and why of every repair. After a test drive, I mentioned that I preferred my brakes at an unconventional setting and he took additional time to readjust them exactly to my liking. Cant recommend him enough. Definitely the best mechanic Ive worked with at Budget, or any bike store for that matter.

an
Review №20

Great service

Ja
Review №21

Extremely friendly, helpful, and fast! I took my bike here to get my chain checked out and immediately upon walking in, someone put it up on a rack to start inspecting it. Great customer service.

Tu
Review №22

Ive been to BB five times or so for repairs big and small on a number of bikes, and I must say these guys are fantastic. The repair staff are fast, friendly, knowledgeable, and infinitely more convenient than the guys over at Erics Bike Shop on University, who once had me leave my bike in store for several days for some small repair. At Budget, by contrast, Ive had tires replaced, chains replaced, and brakes serviced (given, not all at once) on sight in 20 minutes or less. For the one larger repair I had done, which included a replacement of the cassette and a major re-working of the brakes and shifters on an old mountain bike, the work was done faster than promised and the end result was stellar.

Le
Review №23

I broke my derailleur and brought it in to Budget for repair. They were able to quickly diagnose the problem, and I left my bike with them for the weekend to fix. They finished the work ahead of schedule, the cost for labor was remarkably low, and the bike has been flawless ever since. These folks have earned my business!

Ba
Review №24

Affordable parts and services. Just takes too long to get something fixed.

Ch
Review №25

The people that work here are great and so helpful. I feel that they really want to help people and will do what they can to get your bike in working order while being transparent and honest. They have a decent selection of budget parts that you may need and have been willing to order things if they dont carry it in store.

Pa
Review №26

Easily the best bike shop in Madison--or, frankly, that you could want. Great low pressure new and used bike sales with lots of helpful advice. Excellent advice on parts, and they installed all my parts at no additional charge. They have also been very no-nonsense on repairs and recommend less than I thought I needed in every case--with the bike coming back in excellent shape.

Ju
Review №27

This shop always does a great job

hi
Review №28

Even with the pandemic going on and I couldnt go in the store, the staff was super helpful and helped me with the whole list of things I needed. They also answered questions I had about the options I had when choosing replacement parts. Very knowledgeable and helpful.

Er
Review №29

Everyone I talked to today was so nice, helpful, and accommodating! Highly recommend buying supplies or tuning up your bike here!! Shoutout to Hank for everything he did to repair my bike.

Ea
Review №30

I love this place! They’re always reasonable with their repairs and have the most knowledgeable people. I go here for all bikes, helmets, lights, bike computers and bike repairs and always will.

RA
Review №31

Great service. Fixed my Trek fast. Tremendous selection of bikes for sale.

Ke
Review №32

I just wanted to give an atta-boy to Hank for friendly, informed and informative consultations and service work during a couple of interactions over the past several weeks. This includes most recently this past Sunday’s chain, rear cassette and brake pad replacement work. All is running and stopping smoothly again. He also helpfully explained some bike maintenance tips and relevant BBC service benefits.

Al
Review №33

Went above and beyond when I went over to get my flat fixed!

Am
Review №34

Super helpful. Honest. Great service.

Ro
Review №35

Friendly and knowledgeable staff

Ga
Review №36

Top notch service is what keeps me coming back here for all my bike needs. The repair staff are competent and friendly.

La
Review №37

Fast service.

Gr
Review №38

Service is hit or miss. Some of the guys are very accommodating and helpful. However, beware of one of the techs. Whenever I go in for some simple problem with my bike, he complains that the problem is much worse and says I need to spend much more for the repairs. Most of the other techs are not like that.

Jo
Review №39

Such a wonderful and knowledgeable group of people! Have been coming here my whole life, would recommend to anyone looking for bike service, accessories, and information!

Pr
Review №40

There couldnt be a better bike shop! They didnt charge me anything for some basic maintenance for which another shop quoted $40.

Ch
Review №41

Always exceptional service and willing to answer all questions no matter how strange they may be.

Al
Review №42

Very quick and affordable service! Thanks!

Ch
Review №43

Friendly, knowledgeable folks, best selection of used bicycles in the State.

Ad
Review №44

Stopped by, four years after buying my bike from Budget, because I thought my rear brake was trashed. The good folks at Budget Repair took a close look, made some adjustments and brought it back from the dead. Plus they didnt even charge me. In and out in 10 minutes. #LoyalCustomer

Pa
Review №45

You know, I’m the type of cyclist that doesn’t do much maintenance on my bike. Oh sure I oil the chain once in awhile, and fix a flat from time to time, but when it needs repair I take my bike to a guy named Crew at BBC.

Jo
Review №46

Great selection, very knowledgeable, got work done in a timely manner

Je
Review №47

Great staff. Great service. I highly recommend Budget Bicycle.

SM
Review №48

I bought a used bike from a friend and took it in for repairs. The mechanics talked through everything that needed to be fixed, showing me all the parts and the reasoning behind it. They also made sure the bike would fit me before putting money into it. During the repair, they found the derailer needed to be replaced. They called and talked to me about it, and gave me the old one and showed me where it was broken. The total price was under what they quoted me for, and I really appreciate the honesty and transparency throughout the entire process. Im confident the tune up and repair was done well, and I learned a lot in the process.I also looked at bikeseats while there. While seats there were a little more expensive than other stores, there is a comfort guarantee policy which I really liked. If you buy a bike a seat and its not as comfortable as youd like, bring it back within 30 days with the receipt and packaging and get a refund or exchange (I dont remember which). Overall, great customer service, knowledgeable staff, and friendly place.

JJ
Review №49

Great service, knowledgeable staff. What more could I ask for?

Ma
Review №50

Did a great job fixing up my old bicycle!

Yu
Review №51

Just let you know, simply tighten a bolt: $20.

Jo
Review №52

Always excellent service!!

me
Review №53

Walk in - managed to get me in and out in less than an hour while still waiting on other people

Ma
Review №54

The best bike shop youll ever find! Full service by with a smile! Extremly warm atmosphere! With every bike and accessorie imaginable!

Ra
Review №55

Great service at reasonable price I will recommend budget to anyone looking for service or accessories very knowledgable staff great experience.Thanks again to everyone at Budget bicycle!

au
Review №56

Great service.

Ba
Review №57

Good selection, discounts on repairs for bikes bought from budget bicycle

Sc
Review №58

Had what I needed

Mi
Review №59

Great people, bike advocate before sales.

Li
Review №60

Friendly local and helpful

Br
Review №61

Happy with repairs thus far.

Al
Review №62

Great service

El
Review №63

Excellent service

Cr
Review №64

I love Dan !!!! 🥰

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64 Comments
4.7 Rating