Amazing people they go way above and beyond for their customers. Very polite, helpful, friendly, fantastic quality work. It’s a very comfortable inviting judgment free environment. I can not say enough great things about this place.
Updated Review:My original review had no description, but the business has since replied to me. Whats strange to me is the owner appears to assume and guess which reviewers are which. Nobody in this shop ever gave me a recommendation to go anywhere. This shop was extraordinarily unhelpful and didnt appear to really want to help or find a solution to my problem. I went to J.E. Rice for plumbing supplies, NOT bike parts, so his reply is meaningless. Perhaps I came in on a bad day, Im not sure. I would like to give this place another shot but I have mixed feelings. Hopefully the owner can make this right and learn not to be as accusative/defensive, and maybe we can work this out. For now the 2 star rating stands. The only reason Im not going for a 1 star is because the staff didnt seem aggressive or mean. I wouldnt say they were friendly, either. Just neutral.Again, I hope I could give this place another shot, but I dont have anything I need for (or done) to my bikes. Attached below is a screenshot of the reply I originally received so you can understand the context. Kind of weird the owner goes digging through peoples profiles. As of now I honestly cant say Id recommend this shop.
Great mom & pop bike store. The owner is really good at his craft, personable, and knowledgeable. Too bad the current bicycle shortage is wrecking havic on the bicycle industry. I hope they survive it.
They were able to replace a tire/tube for a 20 kids bike and repair gears, shifts or whatever else was worn out from two smaller bikes. They also took time to educate me on why these issues occurred in the first place and how to prevent them in the future. Great experience and well definitely be back with any other repairs.
Danny and Tracy are top-notch in providing friendly, honest, and quick-turn-around service. We have had several bikes repaired and an old one restored. Price and quality of work have always been excellent. Thanks to these small business-community-based owners!!!
Professional staff. Very fairly priced. Clearly explained the work that needed to be done. NO sales pressure, and they provided the best, most cost effective solution. Highly recommend!
Danny and Traceys service was very professional, friendly, and helpful. They have very reasonable and affordable prices for amazing repair work. We got our bike over the summer and we are very satisfied with this shop and well be visiting them again in the future! We would highly recommend them to my family, friends, and coworkers.
Great customer service and affordable repair prices!
This shop is great!! Danny is a pro and really cares about your bike, such a good dude and so knowledgeable about all kinds of bikes. Ive lived in several different places around the country and been to all kinds of bike shops, some good some bad...this is a superior bike shop!
The owners are awesome repairs are very reasonable1derful
I will never go there because of the owner danny
This is the kind of bike shop you want to go to for tune ups, repairs, ask questions, do business with, etc. Very cool couple run the shop and they can probably help you with whatever your needs are.
Ive been using them ever since theyve opened shop over 10 years ago. Best prices and service around. Youre not going to get a better deal than here at this place.
Extremely friendly and excellent service. I purchased a bike one year ago and based off this shops excellent customer service, I decided to purchase a second bike today for my daughter knowing we would be taken care of. Highly recommend!!
The staff were very helpful and knowledgeable, if you ride BMX this place has everything you need!
Excellent customer service. The two staffs Ive been seeing there are always ready to help people out. Clear explanations, and good prices. I bought my bike in September 2017; it rides smoothly and I havent had any issues with it since then. I always get compliments wherever I take my bike. Im highly satisfied with their customer service, 100% recommend.👍
The best bike store around. Friendly staff. Good selection of bikes, parts, and gear. Good prices. Good service. And, they wont try to up-sell you or push service you dont need.
Ive been using Bull Run Bicycles for over 10 years now. They are awesome and very helpful. Great shop great prices.
I mean there is a reason these guys have a 5 star rating, which is darn near impossible to accomplish. Great selection of bikes, awesome prices, and amazing staff - truly, what more can you ask for? I never review anything and I absolutely had to give them a shout out. Kudos.
Danny and Tracy (The owners) are some of the best people in Manassas. They are generous, and fair. Our community needs more people like them. They have a lot of fans and they will treat you with respect. They have gone out of their way to help me with repairs on my bike and advice.
Came to Bull Run Bicycles on a friends suggestion; since hes almost a pro cyclist himself. Talk with Tracy about a bike assembly; she couldnt have been more nice and professional about answering all my questions. I met Danny when I picked up my bike; he assembled it in a day and the bike rides smoothly. Hes a great guy to talk with and let me know that I can come back anytime within 30 days for free; to fine tune the bike to make sure things are running great. They have great pride in their work and it shows. Definitely give them a chance; I will definitely be back myself.
Great shop great service recommended over hundred percent
Brought my bike to them to ship to another continent. It was packaged so professionally, even the mechanic receiving it was surprised. Not a single thing out of alignment. Took 15min to put back together! $40 well spent.
Great people, great prices, amazing work. Cannot recommend them more.
Best bike shop in the area! Happy we found them. My son is constantly needing repairs on his mountain bike. Great customer service and reasonable prices.
If you need anything bicycle, this is the shop! Danny is exceptionally helpful with any questions, parts or bicycles I have ever had. He hosts group road and of road rides out of the shop helping bring people in the community together with people to ride with. Danny is focused on making sure your biking experience its great, not just the sale like many places. If youre looking for a bike shop, go no further than Bull Run Bicycles!
Great guys, excellent service at a fair price. I recommend them to all my friends.
Best shop ever. Owner/operators are super knowledgeable and competent. The best shop Ive ever done business with in 45 years of riding!
Had a great old bike I needed reconditioned as well as needing a helmet and they were great to me. Great service, clear explanations and a good price. Looking to buy my 10 year old a bike and plan to being him there.
Walked in as bicycle novices looking for affordable bikes for the whole family and the service we got was tremendous. We left with quality bikes at a great price and we are thrilled with what we have. Highly recommend Bull Run Bicycles!
Really friendly and helpful customer service! This store has helped me keep my bike in working order for daily rides to and from work.
Love this place great people
Since Bull Run Bicycles has opened I have depended on Danny, the owner and mechanic, to work on all our bikes. He has performed difficult and extensive work on my very high end bikes. He is truly a professional bike mechanic who does great work, and does it in a timely manner and at a VERY reasonable price. I have always been able to bring my bikes in for minor adjustments which he does on the spot. The Manassas cycling community is very lucky to have Bull Run Bicycles. It sure beats having to go to the big chain bike stores!
Great local shop! Like Cheers for cyclists. Danny (owner) is an expert mechanic, beyond friendly and helpful to everyone from racer to first time buyer.
Danny and Carole are GREAT! They listen to your needs. Respectful of all silly questions and have a great sense of humor. I took an old rusty bike to them for a tune up. As soon as my husband left the building with my bike, someone offered to buy it!!It rides like the wind!!!!!!!!!!! I love my bike. I havent been on a bike for over 25 years. All I need now is my basket on the front. They have given me back my childhood. Thank you so much.
Blew a chain in the middle of a long ride and was fortunately just a few miles from Bull Run Bicycles. I Fred Flinstoned over there and they had me back riding again in minutes. Even gave the rest of the bike a quick look-over for free while I was in there. I wouldnt hesitate to use them for all my bike servicing.
Walked in just looking for a mountain bike, Danny took a lot of time to help me find the perfect bike on my budget. The prices are excellent and the Danny is very knowledgeable. I wouldnt hesitate to buy from Danny again.
Great service. Bike runs like new. Very reasonable price. Will be back.
Great local shop!! I had a problem installing a child stroller to the back of my wifes bike. Main guy there took the time and worked through a small problem we had. He made it fit and function perfectly. Very knowledgeable. Support this local business. A+
Hes been taking care of my bikes for years. Very reasonable prices.. Had a really bad crash and he was able to put it back together like new.
Quick, friendly and extremely reasonable rates and service. I took an old mountain bike needing repairs and had it returned to me beautifully improved.I will be back.
OUTSTANDING customer service. I heard about them from a friend and now they have a customer for life. answered all my questions and went above and beyond to help me. thanks again
Helpful, friendly folks who charge a fair price. So glad to have them nearby
I have been going to Bull Run Bikes for 3 years now. Danny does a great job answering any questions I might have. I have had him go through two of my old 80s BMX bikes and also bought a mountain bike for my daughter from here. If you are looking for a full service/sales bike shop I highly recommend giving them a try, even if it is a little bit out of your way.
Ive been buying from them for years. A great place for customer service.
I am so glad I found Bull Run Bicycles. Danny is an honest, genuine guy, who is nice to deal with. I am a new bicycle rider, and no question is trivial or silly. He answers each question and takes the time to show me the things I need to know to be a successful rider. Hes adjusted my bike, added pedals, and made a minor repair. Every time, his service has been fast, friendly, and educational. The shop has what you need typically, and Danny or his friendly staff will order it for you.If youre looking for a Bike Shop in Manassas, looking anywhere else is a waste of time.
Very knowledgable and friendly staff. Dan is the best wrench I know; for sure!!!
This bike shop is perfect. Danny is awesome, knows his stuff, and is super happy to help with anything and everything. Ive been to pretty much every bike shop in the Woodbridge/Manassas/Springfield area, and this is the only one I plan to continue going to. Everything else feels too much like an aisle in some major retail sports store. If youre looking for your LBS, this is it. Spend some dough and support it.
Great shop. Purchased a Haro mountain bike there. The pedal broke and they replaced it.
Good bike store. Good people
Bull Run Bicycles is a topnotch bicycle shop in Manassas. Danny provides quality service and repairs at a reasonable price and serves the community with a smile.
Outstanding customer service! We have purchased a used bmx bike and only there for services!
Friendly staff, great service, and tons of used bikes with reasonable prices!!
Best bicycle shop in the area!!! I love Danny!
Manassas VA have had bicycle shops that come and go......Bull Run is not just interested in selling bikes, but keeping your bikes going. I have a couple bikes rebuilt to keep everyone in my family riding....When it was time to buy a new bike I went back because of the great customer service I received. My daughter loves her MARO flightline 24....
This bike shop is fantastic. Danny goes out of his way to help out as much as possible.I had him do a frame swap, which ended up being pretty difficult as the new frame had an obscure BB and different adaptors had to be ordered until the right one was found. He went above and beyond standard service and even took about 20 mins to head outside and watch me ride, then adjust the bike to suit. I live 25 mins away, but still take the extra drive to get there.If my wife would stop working overtime, I would get down on Tuesday afternoons for the bike ride that leaves there. Really good people.Hard to find genuinely helpful and friendly bike mechanics, but Danny is definitely one of them.
Great quality of work, abundance of knowledge, and just really great people!!! Highly recommend this shop!!!
Incredible small business! You can smell the rubber tires and are embraced with the ambiance of American cyclery the second you walk in the store. Both avid and amateur cyclists flock to Danny for tuning and repairs and theres a line of bikes waiting to be worked on, yet he tells you when your bike will be ready and you can count on it being done. Danny and Tracy stock only the best in quality bikes, parts and accessories, and what they dont have they can get fast and at prices better than web prices. They also have an array of quality used bikes.I was introduced to Bull Run Bicycles while my son was training for a local triathlon and blown away by their cycle knowledge, very competitive prices and down-to-earth friendliness. My son said that everyone who bicycles seriously knows about Bull Run Bicycles and say its the place to go. After doing my research, I decided to purchase a Haro Flightline 27.5 Trail bike and a Yakima Holdup 4-bike rack from them. I enjoy working on bikes myself so I asked Danny if I could just get the bike in the box and assemble it myself. But he said sorry man, thats what I do - Im the tuner. And good thing I listened...Wow! The bike is flawless and Ive never been able to tune my own derailleurs to be as fluid and responsive as Danny has! And after about two weeks of seeing how well my Haro performed, my wife went down and bought a Haro Flightline-2 26 bike.Danny & Tracy run a quality bike shop and I recommend them wholeheartedly.
Very knowledgeable and super friendly.
Danny is great informative friendly and the Bullrun bicycles shop is the only shop ill ever go to for help,
Great honest friendly service!
They are Awesome
The VERY best!! Honest to a fault!
Great and friendly people!
Top shelf service!
Awsoome place