I want to say THANK YOU! THANK YOU! to Tony and Mike. They are a great team, very professional and they truly helped me get a new AC unit up and running in record time. Best team and company for your AC needs! I will definitely contact them with any future needs!
This is such a great business! Tony and his team are extremely knowledgeable. So professional. They show up on time and do the job properly.We have been using this service for a few years now and will continue to do so. We have also recommended Tony to other people and they also have had a positive experience.
Tony and Mr. Sing were a lifesavers! I called Brothers Mechanical Services on Thursday at 5. Tony and Mr. Sing came out by 10 AM the next day! Tony were not give up on solving the issue, he kept asking questions and looking for the issue! I was really impressed. He figured out the issue and ordered the needed parts and they were back out here on Monday Morning to fix it and fixed other issues along the way! I would work with them again in a heart beat and would highly recommend them!!!
Tony is prompt and professional. I called him at 7:30AM for my AC not working and he was at my house by 9AM to fix the issue, even helped me set up my nest app on my phone that i couldnt figure out for quite some time. We have been using him for many years for our HVAC and Hot Water Heater. When other companies tell me it will be days until they can get a tech out to look at my problem, Tony arrives within hours! Highly recommend him and BMS!
Tony and Jason were awesome. Responsive professional and very knowledgeable. They assessed my issue, got the part in less than 24 hours, then made a trip late in the day so would not be without a/c over the weekend. They were recommended to me by my neighbors, and I would highly recommend them to all my family and friends. These guys are the best. No over charging, very conscious about cost by making sure you only pay for the services you need. Glad I made the call.
We purchased our system from BMS and use them for any maintenance issues. They are fast, communicative, and always on-time. Weve had Tony come out for quick repairs and hes always a pleasure to deal with. Well continue to use BMS, and Tony, for any future needs!
I called Brothers Mechanical Services to troubleshoot a water leak problem from my air handler unit located above ceiling. BMS sent Tony to diagnose the problem. When Tony came and saw the unit, he mentioned that there are several problems because whoever installed the unit did not do a good job. Tony found several issues after visual inspection like not having a drain pan, unit was tilting away from drain lines, supply lines were not insulated, etc. Tony opened the unit and discovered that coils had a lot of condensation and water was dripping through air filters. He figured out that blower fan was not working and one compressor was completely shut down. Since this was a major job, he called for additional help and finally resolve the issue. Tony is responsive, knowledgeable and reliable. He took my headache away as I was having dealing with unhappy tenant.
The company is great! Tony was fantastic, professional and got the job done!! Timely and reasonable as well!!
I have worst experience with this company. I found their very good reviews that’s why I call them to fix my walk in freezer. We agree to pay two hours minimum labor which is 300 dollars and parts. The guy name Tony came he took about an hour to diagnose the problem but he couldn’t do it he called two other guy for help. Finally they changed two small components of the freezer and it started working.He charge me 5 hours of labor plus parts which is 949 dollars without any invoice. I asked him can you breakdown the charges. Verbally he breakdown the charges but I want him at writing. Tony said it’s not one person job that’s why he needed those other person. When he was calling his boss or partner I said I want to talk him, he handed his cell phone to me, we agreed to pay him 700 dollars. The job was done in less then two hours and they were not providing the invoice I was still not happy to pay them under the table but I agreed. Finally after 10 minutes they get down from roof and said I’m not fixing and not charging for anything, he switches old parts. My freezer was working little bit before they come. I believe they blue up something which I don’t know till I find another technician. I wouldn’t give even one star review. I called so many times their company one of the front desk girl name alson pick the phone finally, she promised me she will figure out and call me within 15 minutes but it never comes. I had worst experience with them I can’t explain whole things here I’m so depressed what to do with them, they are ripping to the people. I already spoke to my lawyer about the situation. If they blow anything then we will go from there.
Tony saved my life. We have a old HVAC system. Several folks saw it and made up numbers of how much to charge me. And then I met Tony. He fixed it with a little wiring and a lot of hard work. Hes the most trustworthy person in the business and hes the only HVAC expert Ill ever work with. I cant recommend him highly enough.
Our church used Brothers Mechanical Services to clean and service our freezer, refrigerator and ice maker. Tony, our service technician, was on time, friendly, explained pricing, and offered choices. I highly recommend.
Great experience - AC wasnt running so called up the shop one recent afternoon. Spoke with Eliana and arranged for a time for Tony to check out the situation. Tony arrived the next morning even during this inconvenient time. Tony was able to quickly diagnose and fix the issue and was able to have the AC running within an hour of his arrival. Highly recommend, two thumbs up. Thanks so much, especially to Eliana and Tony! Very friendly and professional :)
Great service provided by Brothers Mechanical Services from the initial phone call to have a furnace and air conditioning unit installed to the final installation. Tony made the initial visit and explained in detail the various options. Price for the system was good. Tony and Roger installed the system two days later and did a great job. They answered all my questions and cleaned up after themselves. Id highly recommend Brothers Mechanical Services to anyone.
Tony, along with Rodger and Brian replaced my entire HVAC system and water heater. Tony saw the entire process from start to finish and did an excellent job. Not only did he keep me advised of what to expect before they arrived, he also took time to show me the entire system once the job was complete. They were true to their arrival time, and the hours promised that it would take to do the job. Very professional and wonderful to work with. I am extremely satisfied.
Tony, Steven, and Roger are wonderful technicians!! They all worked efficiently to achieve the perfect outcome which is cool air for these hot and humid weather. I greatly appreciate Tony and Steven for the the great service on the first visit out. I will definitely refer their services to all of my family and friends.
I called Brothers mechanical service because we had a leak from our air conditioning system. Tony answered the call and came in ahead of scheduled time. Tony diagnosed the system and explained the problem to me and gave me an estimate before starting the work. The work was done very professionally and cost very reasonable. He provided an exceptional customer service. I was very pleased with his work which required adding freon and flushing drain lines. I would recommend Tony to anyone. He is honest and trustworthy. I have already asked him to give me a service contract for all of my HVAC units in the building.
We scheduled an appointment for replacement of our water heater and they arrived promptly at the time specified and were very professional and courteous placing a cover on our floors immediately upon arrival. The work was completely within the estimated time stated and Tony called the next day to ensure we were having no issues with the installation and everything was functioning correctly. We couldnt have asked for a better experience and the pricing was fantastic compared to other quotes we received. We would highly recommend and will be using them in the future.
Tony came by the morning after my homes AC stopped working. He diagnosed the issue, told me what the failed component was, repaired it, recommended cleaning the condenser coil and recharging freon. Had it all working within two hours. I also had him perform a service on my other AC condenser. Both units have improved the cooling of the house dramatically.Tony was very professional and his customer service was excellent. I will definitely use Brothers Mechanical Services again.
This company is completely unreliable. I have been forced to use them because I cant seem to find anyone else to repair our 5 year old ice machine but now Im done. Theyve repaired it twice now and its still not working. The worst part is they have never been on time for their scheduled appointments. Not even close. Like 8 hours late one time and two no shows two other times. And no communication whatsoever. Each time Ive had to pay one of my employees to wait all day for them and they either show up 8 hours late or never show. This last time I told them up front when I made the appointment that theyve been totally unreliable so guess what? They never show up for the appointment! I call and get the answering service. The answering service calls me back and says my appointment had been cancelled!. I ask them to have the manager call me in the morning. She calls me the next day and has no explanation. The manager says she doesnt know what happened, she cant tell me if or why my appointment was cancelled, theyve been having trouble in my area and that maybe I should use another company. .No kidding. I asked to have the owner call me.and she said that will take a few days. Well see but my guess is I wont be getting a call, if I could give zero stars I would. Horribly run company.
Tony was very punctual and profess. He knew exactly what needed to be done and his work was very efficient. I will definitely call again when I need HVAC assistance.
THE MOST SHADY UNPROFESSIONAL PEOPLE, 10/10 DO NOT RECOMMEND. WISH I COULD DO NEGATIVE STARS.
Awesome service and a truly professional company. I am so happy that I got a referral for BMS. Tony was very knowledgeable and quickly got a crew out to install new system. Everyone was extremely courteous and meticulous. I will be using BMS in the future and will not hesitate to recommend Tony to neighbors.
Tony is amazing, he was at my house within 45 minutes of calling. He worked tirelessly working to fix my AC units. Finally without fail he got them both working. Pleasant and professional and knowledgeable. Will count on him in the future for my heating and cooling needs.
We were having trouble with the Heat Pumps over the holiday weekend. Tony was incredibly attentive and responsive. We called late Sunday evening, he immediately returned the phone call. Tony was punctual as promised and very professional. He thoroughly conducted an extensive evaluation and analysis in order to determine the cause. He presented me with all the options and took care of the issues. We now have ice cold air! YEA! Highly recommend: affordable, efficient, professional, and personable.
There the best workers in the world the fixxed my STUPID AND TRASHY cooler
Wonderful people Great job started on time & finished in time stated. Work area completely cleaned. Will recommend as this company is the best Ive worked with in a long time.Tony is the best. Did more then I expected.
Tony did a fantastic job! He explained everything to me so i understood everything that was going on. He was very thorough and made several recommendations to keep my system healthy.
So glad we found BMS! Tony was excellent - very professional and treated us right from start to finish. The installation crew - Roger, Jason, and Dan - were wonderful too - very courteous. Will be using BMS again when the need arises.
Tech support showed up on time and prepared, professional and courteous, they completed entire job in timely manner. Very satisfied!!!Tony, Roger and Simon are great, I will no doubt recommend them to everyone! Great job!!
Tony and Roger were true professionals. They arrived on time and completed in a timely manner. They did an excellent job from start to finish, covering floors and cleaning up after installation. Would highly recommend.
Great customer service. Quick and professional. They cleaned up after. This is the 3rd time Ive done business with BMS. Its always a pleasure. Tony, roger, and harry are all great. Will def call when I need them again.
Tony came by at 6 on a sunday (fathers day none the less) went out of his way and provided exceptional service. Very professional and fun guy. Would definitely recommend his services to anyone and I plan on using him again with any problems that might come up in the future.
Tony called personally to walk us through options to get our heat on at least temporarily when the heat stopped working late on a frigid winter night (17 degrees). 2 other businesses would not respond with any help until the following day. Service was great, explained everything clearly, and repaired complex issues the very next day. Cannot thank him enough.
We’ve used BMS For the past 10+ years and have always been pleased. Fair. Respectful. Punctual. Courteous. This visit was to PM our 8 year old heat pump system. Tony was on-time and was fantastic. He took care of a few minor issues and a larger maintenance issue all with total professionalism. Tony treated me as if I was his only customer and advised me of his tasks and reasonable costs as he went along. The net of this review is that we are very happy with BMS in general and Tony in particular. Thank you... JD
Tony did and excellent job servicing my unit. He was professional and easy to work with. I would use this company again.
I returned from vacation to a 90° home. I called BMS and received a return call right away. The technician showed up on time, was polite and thorough. I would highly recommend this company!
You just dont get customer service this good anymore! Very professional, friendly, fast, efficient and knowledgable. Arrived exactly on time and fixed the problem quickly. I highly recommend them!
I had the BMS team come over to my fathers home to address the heater concern that stopped working on a Friday. Considering the temperatures were low 20s and my father ill, I needed a top notch maintenance company. Tony arrived with Roger at exactly the time I was told by the office. I was immediately impressed with Tonys obvious concern for my fathers health. - Everything Tony said he would do, he did. When he said hed call, he did. When he said hed arrive for the work, he did. The price was exactly what the estimate stated. The four gentlemen for the installation were respectful of both us and my fathers home. They protected our home and covered all flooring to protect. You would absolutely be impressed with this exceptional service provider. Choose this company for your HVAC/heating needs.
Tony and his coworker provided outstanding service. His Integrity was refreshing after getting a Dishonest recommendation from another AC company. I would recommend them with complete confidence.
I would like to commend Tony and Steve for their excellent service. They were extremeful professional and completed the project in a timely manner. I would recommend these two for any AC/HVAC needs.Andrew
Tony is amazing ! He goes above and beyond, honest, knowledgeable, displays total professionalism, and is extremely quick and efficient. Even before he came onsight to diagnose my ac issue, he took the extra step on the phone beforehand just to make sure what the issue could be - so I would be fully aware . They are rated A on Angies List and I am very impressed & will definitiy use them again !
Tony is a excellent tech, he diagnosed an HVAC issue over the weekend and expedited its solution by Monday, thank you Tony! and Brothers Mechanical Services for your good work!
Tony and Roger installed a complete heater system and did a very good job. They were very professional and explained everystep along the way. I am very satisfied with the service they provided.
Tony was the best HVAC tech Ive ever had. He was friendly and professional and came by more than once to take care of my AC. I felt that I could rely on him and his work was excellent. He is an asset the BMS!!! Thanks Tony!
Anthony is highly professional. He explained everything he did and how I should maintain my HVAC unit to prevent costly repairs. I highly recommend BMS.
I definitely recommend Brothers Mechanical Services. Tony was great and professional and also took great care of us.
The technician was Tony and he got to the issue immediately. He was able to efficiently diagnose the problem with my thermostat and he made follow up calls to ensure that hot air was still blowing and not cold air, which had been the problem.
Great response time. Staff is professional and reliable. Pricing is fair.
We called BMS for our buildings mechanical system, they responded after normal business hours. Our heating system was restored before our building was open for the next day. We are officially a BMS customer for life.
Tony was very knowledgeable, helpful and efficient in identifying the problem. Thanks for your help!
BMS responded quickly and replaced our water heater when our old one was inoperable, inclimate weather not being a deterrent, I might add. During the cold months, hot water is very important to homeowners. Tony and Singh were terrific. They arrived before the time they said they would. They replaced our water heater expeditiously while doing so, they were very professional, thorough, knowledgeable, kind and helpful. Tony and Singh are exemplary professionals and that is what earns a customers repeated business. Thanks BMS!
Very happy with our experience with Tony and BMS after the installation of our new hot water heater right before Christmas! The work was top quality and we appreciate the extras and tips we got from Tony. Very kind and very professional as well a a good price. We would definitely choose BMS again!!
I tryed a lot of hvac company for my restaurants. BMS really stand out, reliable, quick, good relationships and trustful. So now they are the one I use in my house.Good job guys!!
Tony did a wonderful job fixing our AC unit!
I employed Brothers Mechanical Services/BMS to work on my house, as well as my Grandmas house. Both times they arrived as scheduled, and even the same day in one instance. TJ was very knowledgeable, and was straightforward with pricing. I was so pleased with the service, I recommended them to a friend. They were able to get to her house the very next day, and replaced her AC unit for a great price! I have never seen a company in any industry that has as high a level of customer service than that of BMS. Thank You!!
Tony provided excellent customer service and he went out of his way to get my parts and repair my hot water heater promptly. BMs is the way to go.
Tony provided excellent service and was very neat.
Tony was on time, and got the job done within mintues.
Tony is the best