From the moment I walked in, the receptionist was inviting and offered me a beverage while I waited to be consulted about my repairs. Skip walked up a few minutes later and gave me a detailed rundown of what was going to happen. They called enterprise for me to be picked for my rental appt and even returned it for me when I picked up my vehicle. My SUV was returned looking brand new and it happened in less than 72 hours. It was the best experience I’ve had with any body shop. They were professional, knowledgeable, and expeditious. What more could I ask for?!

Use CarStar for all my body work needs. They do a great job and usually have the best price. I highly recommend them!

During the pandemic many body shops has a month wait before accepting new customers. I called CarStar Elite they welcomed me with prompt, professional service. Turn around time was fast and my repairs was fixed to new. The professionalism exceeded my expectations! I totally recommend CarStar Elite for your body repairs.

Very professional and they guarantee their work for life. They fixed any issues I found immediately at no extra costs. Issues were minor things such as one of the brackets that holds on the front driver side reflector came off after driving for a few days. This was no fault of the company.

No one wants to go to a body shop for repairs, but this is by far the best experience I’ve had compared to any shop in the 35 years I’ve been driving, dealing with the unfortunate accidents that do happen in life. They work is spot on too. I know where I’m going when my kids start driving!!

I was impressed with the great sevice and friendly attitude of everyone at Carstar Elite. They went above and beyond to make sure I was satisfied. The end result looked great and they even detailed the truck so it was like having a brand new vehicle.

I can’t say enough good things about CarStar! The whole repair process on my car was a breeze thanks to Ashley. Ashley is very professional and honest, and went above and beyond to help me with my repair. CarStar even fixed an electrical issue I had been having that I didn’t even bother to mention because 3 other shops could not figure out the root of the problem, so I had given up. CarStar fixed my electrical issue effortlessly and I didn’t even have to ask, and the body work repair on my car is flawless. This place is a breath of fresh air, thank you CarStar!

We had an a wonderful experience with CARSTAR Elite. From receiving a quote to receiving my repaired and detailed vehicle, these guys are first class. The price was reasonable and fair, but the quality of work was amazing. I received impressive service by their entire staff. I especially liked being updated on my car’s status throughout the entire process.Having body work done on your car is never fun, but these guys exceeded my expectations. I will recommend them to everyone. 5/5 stars

It took them over a month to replace a bumper on my 2017 Honda.When I went to pick up the car there was a piece missing from the new bumper. It was very obvious to anyone who looked. I said that needed to be fixed. They called me a week later and said they had forgot to do an alignment and my car would be ready the following week. At this point my 30 day rental coverage has expired. They told me it would be no big deal and they would file and extension for rental coverage. They did not. I got hit with a bill for my rental car because they couldn’t finish the work in a timely manner. No one in that office will take accountability.There’s better places to go .In response to the comment below. They did reach out, however as of 5/15/19 nothing has been done. It seems very simple to clear the remaining balance of the rental car. My insurance paid for 30 days and the auto body couldn’t complete the work within that time frame. They promised to clear the balance. New ownership has taken over, I understand things happen. The work is under a warranty and I feel new ownership needs to honor the word of the old ownership.

Great business! My situation was hard to work with, since I had to drop my car off on Friday morning and I needed it to be done by Monday morning. Unfortunately, it was not done Monday, but the owner made it so easy for me. He offered to drive me to pick my dog up and then drive me back home and he even brought my car to my house for me. I would absolutely use them again!

Was greeted with a welcome sign at the front desk and an energetic and friendly receptionist- Jennifer- who offered us ice cold bottled water while they assessed my mothers large scratch down the entire side of her vehicle. We left it with them and hours later was called to say it was ready. We were amazed that it looked factory new with no sign of the damage! They also vacuumed interior and washed the entire exterior of the car! So much positive energy there- everyone was friendly and efficient!! Would recommend to all of my friends!!

We have use this place when it was called prestige. I recommend this place to everyone that I know that needs to come to a place like you guys. This time around when we used you guys I just find that communication is a shortage when it comes to you. You tell us that you’re going to call us back and we have to call you back. We never get called.

My sons car looks good as new!!

I cant speak highly enough of Prestige Auto Body. Everyone was so courteous and professional, and the work they did on our vehicle was second to none. If it was possible to give a sixth star I would and this is why. We were having issues with the insurance company of the other driver and their staff went above and beyond to help us get taken care of. If you are looking for a body shop that is just as concerned with customer service as they are quality workmanship, then this is your place!

Getting in accident is never easy. Carstar Elite Collision of Northshore made it very pain free. From the moment I walked into the door I was greeted with nothing but smiles and I was offered hot coffee while I waited. The secretary explained the entire process and the estimator was very helpful in explaining all of the repairs to me. I 100% recommend Carstar Elite Collision of Northshore if you need auto damage repair.

Great professional service, highly Recommend.

When I walked in, I was greeted so warmly, and there was a personal sign of welcome for me!I was handed a bottle of chilled water!My car has some minor scratches down the left length. Within the day I dropped it off they called and had it ready to go. My car was restored to factory quality and was detailed inside and out.I would highly recommend these folks. There is no need to go anywhere else.

I saw my dream car on this lot today. Of course it was a dream and I couldnt afford it but it is beautiful! The sales guy came over soon afterwards and didnt have a me at all. I told him my situation and that I just started my search and he just informed me that new cars were coming in Daily and he encouraged me to look around. I also told him I was in need of a water pump for my current vehicle and he offered to go inside and look up the price for service at his place thinking it was cheaper but actually it was more expensive. He still was friendly, courteous, respectful and I will definitely go back again and give them another look-see. Thats how car salesman should be not like at that Fountainbleau auto shop.

The guys went above and beyond to care of my wife’s vehicle. Can’t speak highly enough!

Great service. Friendly staff. Highly recommend.

Prestige Auto Body has a nice, new facility, but their poor quality controls coupled by what seems to be a complete lack of accountability by its manager, John, will prevent me from utilizing the establishment again.This is the second time I have used Prestige for a repair. My first experience was not entirely ideal and some of the workmanship was questionable, but I was satisfied overall. My most recent experience, however, was far from acceptable.When I arrived to retrieve my vehicle, I noticed two issues:1. A paint chip next to the area that was being repainted was not fixed; Prestige simply applied clear coat over the paint chip. I understand that also fixing the paint chip might have been a courtesy by the body shop, but in my experience with dealing with other repair shops, if they have to repaint the bumper or quarter panel, they fix everything—not just gloss over issues with clear coat.2. The second issue was flakes of trash/debris/dirt that were under the freshly applied clear coat. This was obviously a mistake made by the body shop. When the issue was pointed out the manager, John, he tried to gloss over the situation. After I pulled up a photograph of the car pre-repair that clearly showed the debris wasn’t there before, he stated “well you wouldn’t see that in a photograph”. Complete BS! The first thing I thought of while talking to this guy is that he must have been a used car salesman at some point in his life. He eventually conceded and agreed to fix the issues. He actually offered to meet me at 7am with a rental car the following week so I wouldn’t miss any additional work. However, the receptionist advised that the rental car company doesn’t even open until 7:30am and informed me this wasn’t possible. (Another empty promise made by this guy!) In the end I kept my rental car over the weekend at Prestige’s expense so they can correct the repair today.This review would be much different had the manager simply accepted responsibility for the body shop’s screw ups instead of skirting the issue. He made it seem like he’d do me a favor by fixing the problem. I left that place fuming just a few days ago. As stated previously, I will not use the body shop again. I do not recommend that anyone use this shop. The facility looks shiny and new, but its management is obviously tarnished.

Great price and great job on painting a camper top for my Tacoma. Tried two other paint shops in the local area one would not even give me a quote. The other wanted to charge me 3 times what Prestige charged me for the same work. For any other body work that comes up in the future Prestige will be getting my business.

Ive known the owners for years and respected them greatly. As expected, the quality of work was great. However, over promising and under delivering followed by a BS response fit for a 3rd grade daddy career day was highly unexpected. As a business owner myself, I myself nor my employees can not verbally alter my business model with a client only to adhere to the model when they are not looking and then get caught speeding by my client then act as if I am in the right. The simplicity of the situation became a complex aggravation when an individual responds to an issue the same way they would a tellemarker. Still trying to understand how you can deposit a check on Friday and it post the day before. Over a decade long friendship gone due to the unethical thievery and lack of accountability for ones wrong action. They used to have impeccable and reliable business ethic. No more. Dissapointed when Id rather be angry.

Awesome service, everyone was extremely nice and kept me informed the entire time. Pricing was great, not one detail was missed on my vehicle giving me the best pricing possible.

Incredible work and incredible service. I live in NOLA and this place is worth the drive across the lake.

Very friendly, great service, quality work. Minor repairs were all I needed... In one day out the next.

These people really have their craft down and at a more than affordable price they really took care of all my vehicular needs I would recommend their services to any and everyone.

Super quick and friendly staff

Elite alright.

Excellent work and service