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CVS
2915 U.S. Hwy 190, Mandeville, LA 70471, United States
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CVS
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Mi
Review №1

This CVS pharmacy is The worst pharmacy I’ve ever dealt with and all of my life.People in the pharmacy that answer the phones are rude crude and socially unacceptable!If you enjoy being mistreated and lied to by all means the CVS store located on Highway 190 in Mandeville is your place!

An
Review №2

I would like to leave positive feedback for two exceptional employees at the Mandeville CVS. I had 2 subscriptions, neither of which was covered by insurance. The pharmacist, Ebony, along with the help of the pharmacy tech, Lekinya. took it upon themselves to search for coupons to lower my cost for the subscriptions. I did not ask them to do this for me. Amongst all the interruptions that naturally occur at a pharmacy, Ebony was able to locate a coupon that lowered my cost from $115 to $46. I really appreciate their persistence and thoughfulness.

Tr
Review №3

Well, I couldnt leave the stars unmarked, so I chose ONE. Pharmacy service at this location is very poor. Never see the same staff in the pharmacy. Three hours after Dr calls in ONE medication, it still isnt ready. After leaving, 5 minutes later, you get a text, its ready. I used to work for a pharmacy, it does NOT take THAT LONG to fill a prescription! Walgreens is so much better. They know your name, always have the same staff and always have your medication ready when you get there. Only reason I changed to CVS, the insurance copays are cheaper. May switch back, willing to pay the extra for the service and seeing familiar, smiling faces.

Be
Review №4

Both CVS stores in Mandeville are consistently over-priced, do not have prescriptions ready, say that the prescription was not called in (when it was), double up on quantity in order to over-charge, and -- in general -- take every opportunity to grab a few extra dollars. Their business model is not in any way intended to serve customers. It is to grab extra dollars...

Sc
Review №5

This pharmacy went above and beyond to help me this evening. I had a medication called/faxed in and somehow or another, the electronic system misfiled it and no one ever saw it. It was critical to get it this evening as I was going to be unavailable for the next several days and could not change my plans. I could honestly feel and hear the determination in the staffs voice as they did all they could do, it was just not there. The pharmacy/store closed at 9:00 and about 15 minutes after, I received a call from the Pharmacist stating she had finally found it and would wait until I got there so this wouldnt affect my plans. I wish I could remember her name, but she is the BEST!! She did not have to do that!! I see the bad reviews and I have to say to those claiming that they are too slow, etc. Go stand in there for about 15 or 20 minutes on ANY given day and just watch!! They dont get 5 seconds to themselves 98% of the day, they are slammed!! Put yourself in their shoes for just a moment to deal with doctors, nurses and sick people all day, every day. I understand its what they signed up for, but how about giving them a break....they deserve one!!

Do
Review №6

Been coming to this store for over 3 years and I’ve never had a negative experience in fact, almost every time I visit the store I find the staff incredibly friendly and over the top helpful...from pharmacist to clerk at the register. Saw that there were negative comments pertaining to this place and I had to say something, have no clue what they are talking about, typical trolling I guess.

Gr
Review №7

Poor service long wait to pick up a prescription that was promised an hour earlier. They did not run my prescription through the insurance and tried to charge me $150 more than last month. I really have to question the legality of the staff while waiting for my prescription they called for non pharmacy employees to help fill prescriptions. I did not think this was legal. Only pharmacy tech and pharmacists are allows to fill prescriptions. I will not go back or recommend anyone fill prescriptions at CVS YOUR LIFE MAY DEPEND ON IT!!!!!

D
Review №8

The pharmacy manger-Lisa Pritchett is by far the rudest person ever! She definitely cannot handle her job as manager. I have numerous 90 Day prescriptions filled here and this store is infamous for not having the stock when I need my medications. The staff is just pathetic at customer service. Take your business elsewhere! Your life is way more important than CVS.

Da
Review №9

I switched from one cvs to this one hoping for something better. Well, that didnt happen. CVS is the worse pharmacy ever! Service is terrible, if they tell you your prescription will be ready in 30 minutes, just come back tomorrow.

Be
Review №10

Ive used the pharmacy at this location less than a year and two prescriptions were filled with the wrong quantity. The staff was polite when correcting the errors.I was shocked though when one of the staff mindlessly said the name of my medication out loud when several other customers were present. I believe thats against HIPPA regulations. This same staff members behavior is immature and unprofessional with coworkers and customers.

ds
Review №11

Overpriced and way underachieved in quality of service. Do the workers understand what customer service means? Better off going across the street to Walgreens

q
Review №12

Poor pharmacy customer service

Jo
Review №13

The pharmacist only put 10 days worth of prescription in bottle. We noticed the mistake as soon as we got home. We went back and she STILL got it wrong. The third time I went that day I insisted on speaking to both her and the store manager. I told the manager of the store what happened and the pharmacist said that she was exhausted and that’s why she kept making the counting errors. I just wonder what other kinds of errors she made that day and if t involved wrong medication, not just miscounted medication. She was unbelievably rude

Cz
Review №14

Friendly staff, quick service, and easy to find items.

Ch
Review №15

Friendly staff, especially Cody, went over and beyond to help with coupons

lo
Review №16

Would never use them again, I have no idea how the pharmacy is still open, they should take notes from Walgreens,, I really dont know what else to say its was just unbelievable they way they conduct business,

Ch
Review №17

Great service. Love the Minute Clinic

Am
Review №18

Awesome staff always kind and remember my name

La
Review №19

Rude pharmacists with inexperienced and inefficient support staff. I had been getting my prescriptions for years from Winn Dixie but they closed and CVS bought their customers.

Jo
Review №20

Very unfriendly place to shop always closing early

C.
Review №21

I get all my prescriptions filled here.and have always been treated well.

Co
Review №22

Over priced phone chargers made by powerxcel .. dont last a month.

Ju
Review №23

Under staffed, poor quality, say no to cvs

Information
4 Photos
23 Comments
2.8 Rating
  • Address:2915 U.S. Hwy 190, Mandeville, LA 70471, United States
  • Site:https://cvs.com/store-locator/cvs-pharmacy-address/2915+Highway+190-Mandeville-LA-70471/storeid=5435?WT.mc_id=LS_GOOGLE_FS_5435
  • Phone:+1 985-626-8106
Categories
  • Convenience store
  • Drug store
  • Cosmetics store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:10AM–7PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Online care:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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